Atolea Jewelry Reviews 12,131

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product quality and variety of jewellery. Consumers appreciate the easy ordering process and the personal touch of welcome emails. People highlight the durability and waterproof nature of the jewelry, noting that the items maintain their shine and color even with regular wear in various conditions. Consumers also commend the company's customer service, with reviewers reporting quick and helpful resolutions to any issues. The fast shipping, updates, and promo codes are also appreciated. Overall, customers are impressed with the jewelry's ability to withstand daily activities without tarnishing or causing irritation, making it a favorite for those with sensitive skin and active lifestyles.

Based on these reviews

Rated 5 out of 5 stars

Fantastic variety of quality jewellery! The pieces I chose look just as they did on the site. I really like that you can access many different images of each item of jewellery so you can see what it... See more

Rated 5 out of 5 stars

The ordering process was easy and simple. The challenge was to decide and choose what pieces to add to the cart. It was really nice to receive a welcome email from founder of Atolea, nice personal tou... See more

Rated 5 out of 5 stars

I have purchased quite a few pieces from Atolea and I've been impressed with the quality. No tarnishing from the gold and I've been swimming regularly. It's an absolute joy to be able to wear gold w... See more

Rated 5 out of 5 stars

I have had two orders with Atolea now including pearl choker, anklets, bracelets and earrings. All of them have been exactly as described and I have showered, a variety of swimming pools, swam in the... See more

Rated 5 out of 5 stars

Atolea for all seasons! I gifted my girls summer bracelets for the beach while I enjoyed some discounts for myself. Btw, it's so true; none of the jewelry discolors in any way- we swam in the briny... See more

Rated 5 out of 5 stars

I bought a couple Atolea pieces to “try out”… now I’m 12 pieces deep and seriously considering naming them. 🙃 These waterproof beauties have survived my chaotic lifestyle: showers, gym sessions, sp... See more

Rated 5 out of 5 stars

I bought a gold necklace from Atolea and I thought it looked beautiful online but I wasn't prepared for how much I'd love it in real life. I've worn it 24/7 over the past few weeks (still looks as shi... See more

Rated 1 out of 5 stars

I have had several items from Atolea. Two necklaces have both broken within 12 months of ordering and they have broken because they have fallen apart, quite literally! I contacted customer services th... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered at least five pieces from Atolea over the past two years, and every single one has exceeded expectations. The designs are timeless—elegant enough to wear daily but still unique enough to... See more

Rated 4 out of 5 stars

The necklace and earrings I bought are fantastic. They hold their shine and I wear them almost everyday. Unfortunately my Mykonos bracelet broke on the pearl string. The pearls weren't individually... See more

Rated 5 out of 5 stars

I have done 4 orders with Atolea: 6 rings, 4 necklaces, and 2 earring sets. The silver stays perfect through work, exercise, travel, and water! The gold is quite close. There is very minimal loss of c... See more

Rated 5 out of 5 stars

I've been wearing abracelets/necklaces from Atolea for a couple of years now, and there has been no tarnishing, no turning skin green even when on holiday and in and out of the sea/pool several times... See more

Rated 5 out of 5 stars

I'm incredibly impressed with my Atolea jewelry! I've been wearing the pieces I purchased daily since November 2024 and now own four of their necklaces. Despite constant wear, they show absolutely no... See more

Rated 5 out of 5 stars

I was sceptical about ordering jewelry online as I like to see what I’m buying, but my experience with Atolea has been stellar. Fast shipping and updates, love the promo codes and deals they sent me a... See more

Rated 5 out of 5 stars

Beautiful jewellery that I finally don’t have to take off! Between marathon training, playing hockey and camping I’m amazed at how good every single piece still looks. I also have extremely sensitive... See more

Rated 5 out of 5 stars

I am obsessed with this jewelry. I have extremely sensitive skin and break out in hives from most metals — even some “hypoallergenic” brands — and this is one of the only companies I can wear nons... See more

Rated 5 out of 5 stars

I just bought some earrings for my best friend for Christmas. I've yet to receive them, but I'm trying to introduce her to the Atolea family! I was given a necklace and earrings for Christmas last y... See more

Rated 5 out of 5 stars

I am absolutely delighted with my purchase and received a complimentary necklace too which I love 😍. I workout and swim daily so I wanted to see how my items fared. I will say so far items look lik... See more

Rated 5 out of 5 stars

I live in Hawaii and never take my jewelry off — surfing, swimming, workouts, daily life in the sun and saltwater. The pieces I’ve gotten from here have held up unbelievably well. No tarnish, no disco... See more

Rated 3 out of 5 stars

Sadly, not great quality. The designs are super cute but the finish looks inexpensive. I received a number of pieces for x-mas and was disappointed. The necklaces look dull compared to real jewelr... See more

Company replied

Rated 1 out of 5 stars

Still have yet to receive anything. Tracking shows my orders sitting somewhere about 5 hours from my delivery address. Had to email 3 times before anyone did anything and even the replacement order is... See more

Company replied

Rated 3 out of 5 stars

good quality jewelry overall and tarnish proof, lasts long in the shower, but have had some pieces (bracelet, two necklaces) have the linkages for the clasp break off. bought jewelry last year and wea... See more

Company replied

Rated 1 out of 5 stars

Would give this company 0 stars. These reviews are fake avoid this company. Jewellery turned up yesterday absolutely appalling quality. Cheap and nasty. I emailed the company immediately and stated I... See more

Company replied

Rated 5 out of 5 stars

I have wore my jewelry (earrings, necklace and rings) everyday size I received it (almost 3 months ago) - it’s never come off - swimming, showering, washing dishes, etc… and it’s still in perfect c... See more

Rated 5 out of 5 stars

My wife Juliellen & I have made several (more like many) amazing purchases from Atolea and she has been pleased with everyone of them. They are high-quality and truly are fully waterproof and... See more

Rated 5 out of 5 stars

Most fabulous pieces of jewellery, expensive looking for cheap prices, I ordered a few necklaces one been the fresh water pearl what I have worn since and always get complimented.. never had it off an... See more

Rated 5 out of 5 stars

Bought multiple bracelets, earrings, and necklaces from here. Always a good gift for swimmers or anyone who doesn’t like taking off jewelry! Had my pieces for awhile now and they still look brand new... See more

Rated 5 out of 5 stars

I ordered a set of earrings, two necklaces and a bracelet. Easy ordering process and the items arrived relatively quickly, all packaged very well in individual pouches. I wore the necklaces in summer... See more

Rated 1 out of 5 stars

I received a ring from Atolea as a Christmas gift and it doesn't fit. I reached out to initiate an exchange and despite the return address being 10 minutes from my house, they are forcing me to post t... See more

Company replied

Rated 5 out of 5 stars

I've ordered several times from Atolea. Always excellent experience with ordering and shipping. My jewelry is less than a year old so far but holding up very nicely with continuous daily wear through... See more

Rated 5 out of 5 stars

The jewellery is lovely quality. Im so pleased with everything. The rings were too small. Sorted out a return and re-ordered in correct size. Excellent communication. Have received my rings and I am d... See more

Rated 5 out of 5 stars

There are many waterproof jewellery brands, and I’ve tried a fair few, but Atolea has by far the widest range, and some of the nicest quality out there. Pieces arrive quickly, beautifully packaged, an... See more

Rated 1 out of 5 stars

Have shopped many times for this jewellery but been really disappointed by support when asking to swap a necklace that keeps breaking. I have now purchased two of these necklaces and they both have bo... See more

Company replied

Rated 4 out of 5 stars

Overall a really positive customer experience. I purchased 5 pieces in the sale there was an issue with the deal but I emailed and received a personalised response and everything was sorted very swift... See more

Rated 5 out of 5 stars

Confession time: I'm lazy. I want to look put together without any of the effort. Unfortunately, jewelry you buy from clothes shops or Accessorize don't last. They tarnish and break just by doing th... See more

Rated 5 out of 5 stars

This is my 3rd time purchasing atolea products. The quality is great and the jewellery looks nice and does not tarnish. Customer service is amazing and they quickly resolved an issue that i had (my ow... See more

Rated 5 out of 5 stars

Brilliant customer service ! Ordered in the Black Friday sale - one of the pairs of earrings were broken - a quick email response and credit was given for the item! Gorgeous pieces, love the new fal... See more

Rated 5 out of 5 stars

To clarify, I have sensitive skin and live in a place with a whole year of summer. My sweat always causes my skin to have seriously irritated reactions, even though I’m wearing a 925 silver necklace... See more


Company details

  1. Jewelry Store
  2. Jeweler

Written by the company

ATOLEA Jewelry | Waterproof Jewelry with a lifetime color warranty, loved by 900.000+ customers worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A wonderful online shopping experience

A wonderful online shopping experience.
Very easy to navigate the website.
Lots of photos of each individual item and information.
Love all the extra bonuses that come with continued purchases as a returning customer

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Love all my pieces I purchased

Love all my pieces I purchased. I did have one bracelet break but Atolea quickly replaced the damaged item. I love how they stand behind their product. I look forward to making more purchases.

February 12, 2026
Unprompted review
Rated 3 out of 5 stars

No tarnish but chains constantly break

I have been a customer of Atolea for three years and in that time I have placed around 6-8 orders. I would highly recommend the earrings which I use for running and swimming. However I had to keep replacing my favourite items - the sundial necklace and baroque necklace - as the chain and catch mechanism broke within a year of owning. Atolea kindly replaced one of these as a courtesy it broke within a month. The chains are clearly poor quality. The guarantee that the jewellery won’t tarnish doesn’t really matter since the mechanism will almost certainly break first.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

The folks at Atolea are care so much…

The folks at Atolea are care so much about their product and their customers, and it shows. Their pieces are beautiful and hard-wearing (I wear mine 24/7!!) and they still look great! Their customer service is amazing and they stand by their jewelry. Never disappointed with my pieces

February 12, 2026
Unprompted review
Rated 2 out of 5 stars

Such a shame as I love my pieces

Such a shame as I love my pieces , but just be wary , where they advertise life time warranty for tarnishing etc. I’ve had a bracelet for 7 months that has unfortunately tarnished on the pearl like section. They are claiming I’m out of my 90 days. This isn’t what they post everywhere. They guarantee you can where it daily , no tarnishing and If so replacement or refund. I’ve only been offered store credit with codes of which I would have to find items of the exact amount of money to use the codes . Not helpful and is false advertising

February 11, 2026
Unprompted review
Atolea Jewelry logo

Reply from Atolea Jewelry

Dear Katy,

So sorry to hear that you are not satisfied with the quality of the jewelry.
We genuinely care about addressing this issue and ensuring you have a positive experience. Please reach out to us at itsdaryna@atolea.co with the subject line "Trust Pilot Follow-Up." I'll be delighted to assist you personally.
Looking forward to hearing from you.

Best,
Daryna
ATOLEA Customer Love Team

Rated 5 out of 5 stars

Outstanding jewelry I love everything…

Outstanding jewelry I love everything that I have gotten and received. The durability is great. I love the idea you can get it in the water so I don’t have to take my jewelry off guest service and I can’t hardly wait to get my new order and I’ll be back again.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

A 5*Star Shopping Experience

A 5*Star shipping experience! Shipping was very fast. The quality of the two necklaces I purchased surpassed my expectations. They are exquisite! I’m so glad I found Atolea Jewelry!

February 9, 2026
Unprompted review

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