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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers report issues with payments, with a strong consensus that the process is flawed. People mention being charged without authorization, having difficulties in withdrawing their funds, and not receiving refunds. Many consumers express frustration over the company's alleged failure to address their concerns. Some reviewers report positive experiences with specific games, such as Solitaire Clash, mentioning the enjoyment and potential for earning money. However, others express concerns about the fairness of the games, claiming that the system is designed to make them lose. Some people report that the bonus cash cannot be redeemed.

Based on these reviews

Rated 3 out of 5 stars

Two weeks ago I was all about Avia games I cashed out over 2,000 dollars in 21 days. But since then all my games pend until they get refunded. I was not having any problems finding people to play agai... See more

Company replied

Rated 1 out of 5 stars

I would like to state that I've played this game for quite some time. I deposited money into it. I've actually withdrawn money from it, but I've since learned that there's a class action lawsuit agai... See more

Company replied

Rated 1 out of 5 stars

They refused to help me deactivate my account knowing that I admitted being addicted. I lost 6 thousand dollars until I told them they had no choice to deactivate, which they were able to do in... See more

Company replied

Rated 1 out of 5 stars

I registered with Avia Games stupidly, unfortunately they deceive you into thinking that they pay you to play their games instead they automatically take payments from your account. I tried getting m... See more

Company replied

Rated 5 out of 5 stars

I’m a new user of their Solitaire Clash and immediately became a big fan. I realize that I could actually win money real money and there wasn’t a ridiculous amount of commercials. As a matter of fac... See more

Rated 1 out of 5 stars

This company is a fraud in every single respect. #dobetteraviagames. Your technology is built on stolen technology and you lost in a court of law. You claim you don’t use bots, but say sometimes you d... See more

Company replied

Rated 1 out of 5 stars

SCAM 🚩🤡🐷 There are tons of accounts with female names and male photos, or male names with female photos. Is your hypocritical system flawed? I confirm, no matter what score you get, the two remain... See more

Company replied

Rated 1 out of 5 stars

I wish I would have checked these reviews before playing... In a nutshell, they stole money from me. They took two payments from my linked account, refunded them because they weren't legitimate char... See more

Company replied

Rated 5 out of 5 stars

Wow! I was selected to participate in the Live Stream w/ Band McMillan... afterwards, I was gifted a $100 Amazon gift card! Great reward for a game, that I started playing, due to being limited... See more

Rated 5 out of 5 stars

Moms week with this app I won real prizes. So thankful for this app gets me through my night shift schedule. Because of them I’ll be able to spend some much needed quality time with my children. The p... See more

Rated 1 out of 5 stars

Promises to pay you; then withdraws money from your bank account with absolutely no disclosure that they are using your *ACTUAL* money and not the in-game cash. No easy way to cancel the transaction... See more

Company replied

Rated 1 out of 5 stars

I wouldn’t even give this site a 1 star if I could help it! I attempted to withdraw money on the 3rd of this month and still haven’t received anything back! I have an email thread of around 50 message... See more

Company replied

Rated 5 out of 5 stars

Solitaire Clash is always a fun game to play, especially, since I am a breastfeeding mom and always need things to do while I am feeding my little one. Being chosen to go live with them for Mom’s Week... See more

Rated 1 out of 5 stars

Absolutely do not spend money on this! There is absolutely no way to win money. Deposit your money. Get the bonus. Then when you play they use your money. Anything you win is considered cash bonuses w... See more

Company replied

Rated 1 out of 5 stars

They are not consistent as far as the rules go. I made several deposits totalling over 200 dollars. I cashed out which meant that I lost my bonus dollars, no problem. They took away all my unused tick... See more

Company replied

Rated 1 out of 5 stars

Won a fair amount of money on some of my accounts but when I withdrew it…. I was BANNED from all of my accounts. I asked why but I told it was due to sharing accounts when I never did that. I already... See more

Rated 5 out of 5 stars

Solitaire Cash by Aviagames is wonderful. They have great interaction with their players and have exceptional customer service. I highly recommend this game but beware it is very addicting lol For... See more

Rated 1 out of 5 stars

Fraud! I withdrew $25 to get at least that much back and the ONLY option available is PayPal, even though I never used PayPal to deposit ANY funds. After the withdrawal request was sent, I rec’d only... See more

Company replied

Rated 1 out of 5 stars

I was enjoying playing and had a few wins. I tried to withdraw a modest amount of £30. I had a fairly speedy receipt of £5 but no sign of the rest. I went into the withdrawal box and it said that the... See more

Company replied

Rated 1 out of 5 stars

Just signed up went through process of verification and for no reason they have now a few hours later said my account is banned and I cannot log in. My guess is they just wanted my info with no inten... See more

Company replied

Rated 5 out of 5 stars

This is a great game to keep your brain active. They change it up so you don’t get bored.Challenge yourself to clear the board, challenge yourself, and see if you can increase your speed,or just take... See more

Rated 2 out of 5 stars

They say they are an official partner of paypal but when you ask paypal, Paypal says they are against gambling and will close your account if you use PayPal to gamble. All these "skilled based games"... See more

Company replied

Rated 1 out of 5 stars

They pocketed my deposit and proceeded to tell me my d3vice could no longer facilitate any of their games and then froze me to that screen only. Ive emailed them literally 10 times and I've yet to get... See more

Company replied

Rated 2 out of 5 stars

I'm giving it 2 stars just to be generous. It would be one due to consistently losing to unfair gameplay. The games indeed does payout. However, I feel the games are unfair and aren't true to what the... See more

Company replied

Rated 1 out of 5 stars

The verbiage, they use to withdraw/purchase items. Is very flawed and I believe it is flawed on purpose because they want people to believe they are withdrawing their funds but then take money from th... See more

Company replied

Rated 1 out of 5 stars

This is a complete scam. They rig win rates, no matter what they claim. Their conclusory denials are a lie. If you win, or score higher than usual, they’ll have you play better players so you... See more

Company replied

Rated 1 out of 5 stars

was set upon a game with someone names "Itouchbabies101" . what is wrong with these people? Its not to difficult to make a list of inaproprate names. Please take noteif you are defending that name lis... See more

Company replied

Rated 1 out of 5 stars

I wouldn’t recommend this game to my worst enemy! To start with, you have regular cash and bonus cash. The bonus cash can’t be redeemed, you just use it to play on. If you win, the majority of your wi... See more

Rated 5 out of 5 stars

So many different adventures. There’s Always a game ready and available to play With Aviagames.com Definitely worth your time. Always keeps you engaged and ready for the next round. Absolutely love... See more

Company replied

Rated 1 out of 5 stars

Due to activity from my pay pal account that was “ questionable”.. they held 200.00 of winnings on me … this company is irresponsible, and fraudulent. They have been reported .

Company replied

Rated 1 out of 5 stars

If I could give no stars then I would. This company misleads you by letting you believe if you deposit in a game that pays out large bonus payments then you get to keep that amount, until you come to... See more

Rated 1 out of 5 stars

Aviagames is a scam you can't trust any of there games there all rigged to scam you out of your hard earned cash please do not play any apps that belong to this company ( I PROMISE THEY WILL SCAM YOU... See more

Company replied

Rated 1 out of 5 stars

I was under the impression that money was being deposited in my account and instead they were actually taking money out. I only played on the app for about 1/2 hour and I lost 28.00. Trying to conne... See more

Company replied

Rated 5 out of 5 stars

Aviagames is an amazing gaming company! They are very customer friendly and easy to access. I am addicted to their solitaire clash and bubble buzz game. I recently won the Mother’s Day giveaway and... See more

Rated 1 out of 5 stars

Never even heard of this company until I had fraudulent transactions on my account totalling over £200 , and then had 3 more transactions crediting my account with £146.80 , still leaving me with over... See more

Company replied

Rated 1 out of 5 stars

I played Solitaire clash just to make a little bit of money. They send the email a message saying they deposit $10 into my account and when I checked my bank account, $10 was withdrawn from my accoun... See more

Company replied

Rated 1 out of 5 stars

I had $5000 in my account, then they banned me from playing saying I violated their policies but wouldn't state witch ones then kept my money, total scam, AVOID

Company replied

Rated 1 out of 5 stars

my uid 46051321029 email was xxjayne44 no phone number Absolutely disgraceful customer service. My disabled daughter thought she was playing for free. It turns out they have taken 160.00 from her b... See more

Company replied

Rated 1 out of 5 stars

Pretty scammy- if you are winning it takes days for your withdrawal to be processed and they put on a daily withdrawal cap even though there isn’t a daily deposit cap. You are fine as long as you’re n... See more

Company replied

Rated 1 out of 5 stars

I've played the avia game 8 Ball Strike for a longtime. Its been a roller-coaster of an experience. Just like any other type of gambling. Sometimes you win, sometimes you lose. However, losing on 8 Ba... See more

Rated 1 out of 5 stars

First, the game is Solitaire Ventures win real cash. Since when is it required to send copies of your driver's license or State ID to withdraw money. I don't think so. This particular gaming company h... See more

Company replied

Rated 2 out of 5 stars

Load of rubbish! Tried to withdraw 3 times and it says ‘Rejected’ will be closing my my account judging by other reviews that they’ve taken funds from your bank account / paypal.

Company replied

Rated 5 out of 5 stars

I've been playing Avia games for almost a year now. With Solitaire Clash being my all time favorite. I find that it's very relaxing, especially when I'm having a stressful day. The games are fair and... See more

Rated 1 out of 5 stars

I have just been scammed by avia games again I deposited cast played a £20 game and to £5 games and they all glitches and again aviagames denied this and wouldn't refund my cash they scam there player... See more

Company replied

Rated 1 out of 5 stars

If I could give it ZERO stars I would. Finally deleted the game. It is definitely rigged. Especially after you withdraw money, you lose every game afterwards so you have no money left. If you get a... See more

Company replied


2.1

Poor

TrustScore 2 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

New CEO = increase of existing problems

The inconsistencies with the withdrawal process, the obvious patterns of bots playing and games being won once a deposit has been made has gotten considerably worse. Specifically since the new president of the company has taken over. They've ruined what use to be entertaining

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t do it

I am currently in the beginning stages of litigation against Avia Games. Attempted on many occasions to contact them directly to come to some sort of settlement before and other lawsuit is drafted against them but they refused.

Before downloading and playing any games that are affiliated with them please ensure that you properly research their business model.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

I've played the avia game 8 Ball Strike…

I've played the avia game 8 Ball Strike for a longtime. Its been a roller-coaster of an experience. Just like any other type of gambling. Sometimes you win, sometimes you lose. However, losing on 8 Ball Strike becomes more of a regular occurrence due to the setup of the game and the algorithm of the game. The game doesn't always accurately calculate the score, the game cheats you out of trick shot bonuses, and the game algorithm recognizes your play style to setup the table against you. Several examples: When doing the opening break, and you drop 3 balls on the open break. That equals 3 trick shot bonuses but half of the time. It accounts for 2 of the 3 balls and cheats the user out of the third ball bonus. There are many fun things about this game. However, the cheating that the owners of Avia Games, and its creators have designed the game format to favor their wallets. And, I've experienced on many times. After withdrawing winnings. I go on a long run of losing, with multiple deposits before I begin to win again. I have noticed, in these cases, the top-up/deposit I make are equal to the winning I'd previously withdrawn. I have recorded multiple games via screenshot and screen recordings and I'm curious how the FBI and the Better Business Bureau would think about the shady dealings these games administrators are conducting. A full investigation will be taking place into Avia Games and all of its platforms.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Played and spent money on this game a…

Played and spent money on this game a lot now you get more bonus cash now than actually money. $700 bonus cash but only $68 real cash won? Never spending a penny here again. If I could give zero star I would.

Aviagames don’t even reply to this. Pathetic

January 26, 2026
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

Please rest assured that we are a legally operating gaming platform and the policy is very transparent both in the Term of Service and the in-game setting. You can even find a detailed breakdown of each entry fee and reward in the balance page.

In response to your concern, Bonus Cash is an in-game currency earned through events and tasks. It helps cover entry fees for real-cash games, partially or in full. We understand it feels like your real cash is shrinking while Bonus Cash piles up. That usually means your recent real-cash games haven’t resulted in the best rankings. But here’s the key: Bonus Cash is actually your best tool to start winning real cash again. You can use your Bonus Cash to enter cash games. Any real cash you win from these games is yours to withdraw.

Unfortunately, we unable to locate your game account and provide further assistance. Please feel free to contact Player Support in-app or at https://www.aviagames.com/support so that we may help. Thank you :)

Regards,

Rated 1 out of 5 stars

Due to activity from my pay pal account…

Due to activity from my pay pal account that was “ questionable”.. they held 200.00 of winnings on me … this company is irresponsible, and fraudulent. They have been reported .

January 26, 2026
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

Based on the description, we'd like to assume that you have encountered withdrawal failure due to PayPal account status. However, we are unable to locate your game account and provide further assistance with current information.

Please feel free to contact Player Support in-app or at https://www.aviagames.com/support so that we may help. Thank you :)

Regards,

Rated 3 out of 5 stars

Was great till it wasn’t

Two weeks ago I was all about Avia games I cashed out over 2,000 dollars in 21 days. But since then all my games pend until they get refunded. I was not having any problems finding people to play against until I started winning too much I guess. I was able to pay my 900 dollar month this month due to Avia but can’t get over 50 now.

January 21, 2026
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

Based on the description, we'd like to assume that you have encountered match-making issues. Please note that as the game is skill-based, there could be insufficient opponents of your similar skill level at the moment. It is suggested to try at different times or try matches with different entry fee levels.

Should there be any questions, please contact Player Support in-app or at https://www.aviagames.com/support. Thank you:)

Kindly,
Avia Support Team

Rated 4 out of 5 stars

Helping other is a great cause

A company that is trying to help causes throughout the platforms. The game for me is a way to keep my mind sharp and entertained.

December 25, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you so much for your review. We're thrilled to have you with us and truly appreciate your feedback. Your encouragement motivates us to continue delivering our best.

Best regards,
Avia Support Team

Rated 5 out of 5 stars

THANK YOU SO MUCH FOR THE AMAZON GIFT…

THANK YOU SO MUCH FOR THE AMAZON GIFT CARD AVIA!!

January 23, 2026
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you so much for your review. We're thrilled to have you with us and truly appreciate your feedback. Your encouragement motivates us to continue delivering our best.

Best regards,
Avia Support Team

Rated 5 out of 5 stars

The game is great

January 23, 2026
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you so much for your review. We're thrilled to have you with us and truly appreciate your feedback. Your encouragement motivates us to continue delivering our best.

Best regards,
Avia Support Team

Rated 1 out of 5 stars

This is a complete scam

This is a complete scam. They rig win rates, no matter what they claim. Their conclusory denials are a lie. If you win, or score higher than usual, they’ll have you play better players so you start to lose. Like clockwork.

They prevent you from playing certain games if you win too much money playing (they blocked me from playing high entry fee solitaire games).

People claim they use bots, which could be true. But the real scam is how they rig win rates. They make it so people will lose money in the long term.

They’re have no remorse about scamming people and their CEO is a known liar and fraudster. They are terrible human beings.

All positive reviews are fake or new users.

January 1, 2026
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

To clarify, Avia does not use “bots” in any cash games. We are committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.

Should you have any questions, please feel free to contact Player Support in-app or at https://www.aviagames.com/support. Thank you :)

Regards,

Rated 1 out of 5 stars

Just discovered this today playing…BE WARNED!

Just discovered this today playing Bingo Tour by Aviagames. The last 3 matches, I noticed which appears to be 3 different players but all have the same score of 32040. Each 3 matches, I placed 2nd place. I checked their policy, its says they create fake profiles from previous scores from old players. I call BS! First of all, this shows real players are to beat top scores in their so called similar skill level…which potentially be a robot designed to play flawlessly. Second, it’s designed for players to lose their purchased coins but to win the bonus coins which are not redeemable! It’s actually a trap not to cash out, because if you do…Aviagames will take the bonus coins back. Which was includes with the purchase you made and game you won…yup, gone! Because you cashed out. Third, it’s going to be difficult for you to win till you make more purchases and their so called algorithm allows you to win to make you feel the legitimacy of this whole charade! I saved screenshots of my 3 last games, showing 3 different profiles with all 3 having the same exact scores! Out of these 3 matches, I filled the bingo cards(full house) which isn’t a simple thing and STILL got beat by this so called algorithm player.

——- response below——-

If you don’t use bot, what is your interpretation of using an old score and not actual person playing? Basically, whenever is convenient…Aviagames can choose the highest score as along it’s within the same level the person you guys want to beat, am I understanding this correctly? Do you guys pick and choose what score the first place player should have or is this a systematic script? It really doesn’t matter if you claim is there’s no robot. There is unfairness though because this isn’t random. 3 matches in a row, with fake profiles, scores exactly the same…and you stand by what you’re saying that there is no bots. Any manipulation that can change an outcome is cheating whether you guys use bots, an operator selecting the highest score it’s a script written in your so called algorithm…that’s is dishonest. Last question, I’m sure Aviagames report their loses on their taxes,,,but do you guys report all these winnings from fake profiles and attached these scores? All of these wins are taxable since you retain the pot. I’m certain your tax filings are public records since you’re a business.

January 16, 2026
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

According to this review, there are a few things that we'd like to clarify. In Bingo matches, 32040 is the highest score a player may get without "X2" power-ups or penalties, which means the opponent got all numbers daubed perfectly and full houses have been achieved as well. Getting the same score of 32040 in different matches is definitely possible, especially for skilled players. Also, please allow us to clarify that Avia does not use "bots" in any cash games.

Please note that Bonus cash is an in-game currency which can be used to enter cash matches and can't be withdrawn. When a player enter cash matches and gain rewards, the rewards will depend on the cash & bonus ratios of the entry fees.

Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.

Based on the content of this review, we have located your in-game inquiry, please check out our agent's latest response regarding your concerns. Thank you!

Kindly,
Avia Support Team

Rated 2 out of 5 stars

Ups and downs

I'm giving it 2 stars just to be generous. It would be one due to consistently losing to unfair gameplay. The games indeed does payout. However, I feel the games are unfair and aren't true to what they say. A good portion of my matches i lose are either from bots or unfair matches. At least if i lose make it fair. Otherwise why continue to play. I was in debt because I wasn't matched to similar skill level and lost a lot of money. A complete waste of time now. I've lost about 20 matches in a row and took me about 30 to get a first place win.

January 14, 2026
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

To clarify, Avia does not use “bots” in any cash games. We are committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.

Should you have any questions, please feel free to contact Player Support in-app or at https://www.aviagames.com/support. Thank you :)

Regards,

Rated 1 out of 5 stars

Don’t throw away your money. They won’t let you win.

I enjoy this game. However there have been too many times that I know I’ve done really well, not to even get in the money too 3.
I’ve since read that they use dishonest methods to prevent wins and there’s a lawsuit against them.
They of course deny this.
Dont waste your money, line I did.
Keep away.

January 16, 2026
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.

Should any assistance is required, please feel free to contact Player Support or at https://www.aviagames.com/support. Thank you :)

Regards,
Avia Support Team

Rated 5 out of 5 stars

Nice exprence good🤗💕

January 15, 2026
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you so much for your review. We're thrilled to have you with us and truly appreciate your feedback. Your encouragement motivates us to continue delivering our best.

Best regards,
Avia Support Team

Rated 1 out of 5 stars

I would like to state that I've played…

I would like to state that I've played this game for quite some time. I deposited money into it. I've actually withdrawn money from it, but I've since learned that there's a class action lawsuit against them stating that they may be using bots to achieve illogical points, which beat people in matches that are being decided for monetary gain. Furthermore, I would like to say that I would say an average winning score is about 1350.
I would like to go further by uploading a screenshot that shows me not an even place in the top three with a score of 1535. You draw your own conclusions.

January 1, 2026
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

To clarify, Avia does not use “bots” in any cash games. We are committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.

Should you have any questions regarding scores of certain matches, please feel free to contact Player Support in-app or at https://www.aviagames.com/support. Thank you :)

Regards,

Rated 1 out of 5 stars

Set yourself up to lose money

Set yourself up to lose money. Bonuses galore just to deal you unwinable hands. Rigged rigged rigged!

December 30, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.

If any assistance is required, please feel free to contact Player Support or at https://www.aviagames.com/support. Thank you :)

Regards,

Rated 1 out of 5 stars

I played Solitaire clash just to make a…

I played Solitaire clash just to make a little bit of money. They send the email a message saying they deposit $10 into my account and when I checked my bank account, $10 was withdrawn from my account. That’s when I realized aviagames are scammers.

December 30, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

Based on the description, we'd like to assume that you may have misunderstood the feature of "deposit" in-game. To make a deposit, means to put money to your game account while to apply for a withdrawal means to receive money from the app.

Unfortunately we are unable to locate your game account and provide assistance. Should any assistance is required, please feel free to contact Player Support or at https://www.aviagames.com/support. Thank you :)

Regards,
Avia Support Team

Rated 1 out of 5 stars

They pocketed my deposit and proceeded…

They pocketed my deposit and proceeded to tell me my d3vice could no longer facilitate any of their games and then froze me to that screen only. Ive emailed them literally 10 times and I've yet to get a response. They are fully aware that they have stolen from me. They're choosing not to refund my money or provide a service. Im confused how a "professional business" gets away with stuff like this??! Worst part it was for my kid on Christmas Eve and I had no answers for him and why he couldn't play a game he enjoyed. 😪😪 thanks alot Avia Games for breaking another child's heart cuz i know hes not the first or last. You are an ugly type of EVIL!

December 24, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

Typically, games accounts are banned as the their holders have violated the Terms of Service. However, with the current information, your game account can’t be located. Therefore, we are unable to look deeper into your case.

However, you may contact Player Support in-app or at https://www.aviagames.com/support for further assistance as we have on-line customer service 24/7. Our agents will be more than happy to help. Thank you :)

Regards,
Avia Support Team

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