blackscreenrecords.com Reviews 66

Received item in a damaged condition, for a £100 item not great. Then told I have to pay for return shipping if I want any money back or a return. Extremely disappointed in them as I've shopped with them before and have other items on preorder.

Beware before shopping.

Fairly priced and very reliable. Despite long waiting times on several preorders from Japan no order has been ever cancelled due to the LPs being unable to be delivered by manufacturers or third parties, something I've experienced numerous times ordering from other shops. Proces are sometimes higher but more often lower than the competition.

I have bought from Black Screen Records twice and both orders arrived in the UK without any problems. The packaging is very secure and the records are always in perfect condition 👌

Games and original soundtracks at a good price, always well packaged, highly recommended.

Fast, secured shipment, nothing to complain of, thank you black screen records

Didnt tryed it yet, looks good, but i will mention small damage on the side of label. I didnt think it was your fault, probably its just because of vinyl moving inside of label.

Received as a gift, super clean sound and great packaging! Absolutely would recommend.

Having been a customer for several years now, I am continually impressed with everything offered and delivered by BSR. Ordering precious items like vinyl on an international basis is always somewhat precarious.. but their robust packaging ensures the likelihood of damage in the mail is exceedingly low.

This is my new favourite record company. Free stickers, extremely protective custom packaging, and excellent shipping? Truly couldn’t ask for better. Exceptional work.

My vinyl came on time and it was in perfect condition! They protected it well during shipping, and I couldn’t have asked for a better purchase.

Great variety, reasonable prices. Fast shipping and everything well packaged, both CDs and vinyl.

Record was well packaged and arrived quicker than expected. The record sounded great.

I've bought vinyls from Black Screen Records several times. Everytime they where very communicative with the order status and pre-orders delay (which sometimes happen depending on the manufacturers and other external factors). I appreciate that they also sell iam8bit and Laced Records products, and that they are fairly priced. I also love that they import specific LPs from Japan, which would be a pain to buy both for the price and delivery process. The packaging is always super safe with a lot of bubble wrap and cardboard support. The customer service is also very kind, efficient, and responds within the time specified on their website; I only needed it to add products to already existing orders or to merge 2 orders together, which is an amazing service they offer, never because of a problem I had with a product

I ordered from Black Screen Records, and unfortunately my vinyl arrived with a small cosmetic damage.
I contacted their customer service, and although it took a little while to get a reply, the issue was eventually handled in a very friendly and fair way.

After a few emails, Anya from support took care of everything and offered me a partial refund, which I’ve now received. The communication was polite and understanding, and they genuinely tried to find a fair solution.

Overall, I’m satisfied despite the small issue – great selection, nice shop, and reliable customer service in the end.
I would order from them again, just with a bit of patience when waiting for a reply.

Everything was ok,the cd's arrived whiteout any issue :)

I pre-ordered a 'Lost Records: Bloom & Rage' vinyl a while ago and I have to say that my order came in a pretty good condition and on time! It was well packaged with lost of bubble wrap (which is very appreciated) and no damage was done whatsoever. All In all, I would say that it's a trustworthy website!

The best of the best when it comes to niche vinyls. If I was rich, I would buy the entire catalog!

Shipping was pretty fast and secure, packages came in pretty good shape (only got a little bit damaged not by black screen records) and their custumer support was very nice and helpful

A was lucky for having an amazing experience with a game Beyond good & evil. I adore it, it's my childhood game. And now a finally have this vinyl. Super quality, very fast delivery and a memories that I will keep in my heart. A sound of adventures.

Thanks guys, really appreciate it.

I’ve ordered from Black Screen Records a couple of times now, and I couldn’t be happier. My first order was back in May 2021 for the original Persona 5 vinyl, and most recently I received Junko Ohashi – Magical on cobalt blue vinyl. I had originally pre-ordered the transparent edition in February 2024, which unfortunately got cancelled, but the team handled it smoothly and I’m really happy with the edition I received.

The quality of the pressings is great, shipping was reliable, and as a collector it feels amazing to add these albums to my shelf. I’m very happy to be their customer and will definitely keep supporting them in the future. Highly recommended!