Boomf Reviews 27,653

I bought a pop-up card from Boomf for my friend and it was honestly amazing. The quality was fantastic and the pop-up design was such a fun surprise—it really made the card feel special and memorable.... See more

I placed an order for two pop-up cards and after hitting submit realized that the cards were being mailed from the UK. I had selected a dispatch date that would mean international mail would arrive to... See more

Super quick delivery, lovely packaging! Ordered two things which I then realised after ordering would look exact same so hard to differentiate! Emailed and got a same day response before shipping th... See more

Great customer service. I noticed just after completing my order that I had put the wrong address. I emailed customer service and asked if it was possible to change the address, this was changed witho... See more

Super disappointing & definitely not worth 14 quid with the shipping. 10/10 to the Boomf marketing team to build the brand awareness. 1/10 to the design team who printed (albeit in small type), Boomf... See more

I experienced a small issue with my order and reached out to Boomf for help. The response was excellent, very fast and reassuring. Will, one of their team members, went above and beyond to make sure... See more

Bought a confetti card for son’s 13th birthday and spent quite a bit on it! He opened it today in front of family and friends and it didn’t do anything at all literally had to pull the card out and th... See more

Realised I put the wrong name and address on the book box after placing the order. Boomf changed the the particulars over straight away whilst I was chatting with Will through the sites text... See more

Never used this company before. Easy to order and reasonably priced. Arrived very quickly and nicely packaged. I was a little confused as to what had arrived so emailed Boomf and got a reply almost im... See more

I made a mistake with the delivery address on my order and went into full panic mode. The customer service agent Will, got everything changed before anything was sent out. Couldn’t have been more grat... See more

Recently, I ordered a card for my boyfriend's birthday. It was super easy, cute, and the delivery was even quicker than expected. Everything was great, except that the card didn't really pop out... See more

Firstly, I have used Boomf before and have never been disappointed with their product. My grandchildren absolutely love the poppy up cards! I use Boomf every time now, although a little more choice w... See more

I ordered a card with the pop out flying butterfly, unfortunately the elastic band had snapped when it arrived. Will at Boomf arranged for a next day delivery replacement at no cost. Outstanding custo... See more

I give 5/5 for the customer support. My order never arrived at its destination which was disappointing because it was for a 50th birthday. I contacted Boomf and Will responded quickly and arranged to... See more

I uploaded the wrong delivery address, however after a quick response from Will the matter was quickly sorted out.Very impressed with how they handled the matter.Its a great product and will definitel... See more

Customer service is incredible. Really helped me out after my own error and in record time. Good customer service means a lot and I would recommend boomf for their fun products anyway but after their... See more

Excellent customer service from boomf. I made the mistake of putting the wrong address on my order late at night so messaged them. They came back the next morning saying they had rectified my mistake.... See more

Great choice & variety of cards & gifts! Customer service at Boomf is second to none. I originally left a 1 x star feedback in error, this was totally unjustified. I will definitely be using Boomf... See more

Really great selection to choose from, also, I accidentally entered the delivery address incorrectly, and they couldn’t have helped more. I sent an email and they replied within 30 mins saying they... See more

Don't waste your money. I really wanted these to be as advertised. Put simply, they're not. I ordered 3 different 'exploding' type cards. Spent 30 quid and got a butterfly which fell on the floor... See more

I did not receive my parcel emailed them & the response was so quick. They answered almost straight away offered me a refund which l received or credit. I was amazed at how quick they dealt with me it... See more

I ordered a Birthday card for my boyfriend. The delivery process and quality was great and SUPER fast, so for that I would give a 10/10. The only reason I gave only 2/5 stars is because the card didn... See more

I placed an order and hadn't checked the delivery address, and found out I sent it to myself by mistake! Will from the online chat support team sorted me right out and I was able to re-direct the c... See more

I placed an order and realised that I'd forgotten to change the address for it. Fearing all was lost for a very special birthday! I tried out live chat and quickly received a response from Will who... See more

What an amazing team, I sent a query on a Sunday! I got a response straight away and a solution to my query, prompt communication and great customer service, Thank you to the Boomf team.

Ordered from Boomf for the first time, had a slight issue with the item when it arrived but their customer service was excellent! They couldn’t do enough to help - will definitely be ordering again!

I've seen this product a lot on social media and decided to get my first product. I accidentally included the wrong shipping address but Boomf very quickly sorted it out for me and shipped the produc... See more

Amazing customer services I had written the wrong address and contacted them to help me with this and they sorted it quickly and with so much ease. Will definitely be using again Customer services a... See more

When I reached out with confusion regarding my shipment’s arrival date, they responded fast and clear. Their transparency and willingness to guide me through each step not only relieved my concerns bu... See more

Needed help to amend an order for an upcoming bestie's friends birthday, I turned to the live chat and Will had helped me swiftly resolve my issue, thank you so much Boomf!

This was my first order from Boomf. I was a little over zealous in that I was ordering for a birthday in the middle of October and after pressing "submit," I realized that it's still September. Then s... See more

If I could give no stars I would. Ordered card on the 5 January. My son's birthday on the 23 January. Card only dispatched on the 19th January. Complained to customer service. They told ne I... See more

Don’t bother with the pop-up box, make sure you order way before the day. Paid for faster delivery but still took a week to come, I ordered the pop up 3D card, when opened it didn’t pop up and the cor... See more

I've used boomf a couple of times and they are always an awesome surprise but I recently used the customer service for the first time and I have to say they are fantastic. Very quick to respond, very... See more

In July I made an order for my partner, all was well until I received the confirmation details where it stated it was going to be delivered to an incorrect address. It was only a few days until the... See more

Will was brilliant, I couldn't change the delivery address, possibly my phone. Emailed and Will changed it immediately, no hassle no messing and emailed straight back, I would definitely recommend o... See more

I had made a mistake on the address, and Will was super helpful. He responded promptly and managed to change the address before it was dispatched! Thanks a lot to Will for his amazing customer service... See more

At time of placing order the house number was not entered. Contacted the customer service team and the issue was rectified without complications. Thank you to Will who dealt with the issue promptly.

First of all, I ordered a little present for my girlfriend before 14th of February, now it's 5th of March and it still didn't arrive. First of all, when I purchased this gift I contacted the Boo... See more

Easy to use and lots to choose from. Also, their customer service was excellent, I need to make a change to the delivery address and I let them know ASAP, they responded and updated the delivery ad... See more

Good website, easy to order and fast delivery but the product was underwhelming to say the least. More confetti fart than confetti cannon!

Boomf cards are brilliant—super quick service and delivery, and they never fail to bring a burst of joy! A fun and unforgettable way to surprise someone.

The person who helped me (Will @ Boomf) was incredibly helpful and I had an overall perfect experience, from quick replies to easy shipment changes. This person helped so fast and considerately.

They have sent my items to another address and when contacting them to make it right they haven't answered to me at all. Basically I have paid for the items and lost them because of their deficiency.... See more

I have had a problem with my delivery address and it got sorted out very quickly and efficiently when I emailed the company about it. Therefore the customer service team is a 10/10.

I would totally recommend Boomf. It was my girlfriends birthday yesterday and BOOMF ! It was a shocker, lol. Everyone loved it. I think you might be getting a few customers as they asked me where i... See more