Order placed early afternoon. Notified by carrier later that day. Next morning notified by carrier for delivery after 10 am. Delivered before 11 am. Item (double oven glove) as illustrated. Even be... See more
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Company details
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At Borough Kitchen, we cater to the urban home chef who loves to cook and entertain. It’s about a shared passion for cooking and eating together - whether having friends around for a Saturday night supper or family over for a roast lunch. At our stores and our online shop, you'll find everything you need to take you from the kitchen to the table, while our two cookery schools offer intimate, personalised lessons to help you hone your culinary skills. You can find us online at boroughkitchen.com or visit us in one of our five London stores at 16 Borough High Street, 1 Hampstead High Street, 186 Chiswick High Road, 129C Upper St, Islington and 40 Electric Boulevard, Battersea Power Station.
Fast, flexible delivery
Free delivery on UK orders over £60
Contact info
129C Upper St, N11QP, London, United Kingdom
- 0207 043 1478
- [email protected]
- boroughkitchen.com
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Good product only problem it was…
Good product only problem it was delivered to the wrong address this has happened twice now !
Had great service
Had great service, easy to navigate website, ordering simple, extremely fast delivery, all together overall excellent service, for me personally maybe a post office delivery service as an alternative delivery method even for a small charge extra charge, but that’s just being personally picky as no one else seems able to find our address, but altogether brilliant service, can’t fault.
Fantastic class
Al and Tabs were absolutely fantastic. Great evening and learnt lots too. Looking forward to making pasta at home.
Prompt delivery of quality product
Order placed early afternoon. Notified by carrier later that day. Next morning notified by carrier for delivery after 10 am. Delivered before 11 am.
Item (double oven glove) as illustrated. Even better, it was EXACTLY the same as the old worn-out one it was intended to replace. That had been from John Lewis many years ago and given trouble free service.
Helpful and knowledgeable staff
Helpful and knowledgeable staff. And they provided a demonstration before purchase.
Very fast delivery & quality products…
Very fast delivery & quality products arrived in pristine condition
I had a problem with my order that was…
I had a problem with my order that was packaged wrong. However, the customer service I recieved, was excellent. Nothing was too much, and even ensured I got the replacement product in time for the birthday I needed it for by sending it out on quicker delivery than I paid for.
Great after-sales customer service
A query to the online help desk about amending despatch of an order etc was answered - entirely satisfactorily - within 5 minutes (on a Saturday). Great service which echoes how pleased I've been with earlier orders. If you're looking for the best in kitchen equipment and need mail order, nowhere better in the U.K!
Service liked it used to be…
I had an Alligator dicer that failed after 4 years of hard usage. Alligator replaced the UpperPart under warranty, but Joe the Manager helped me understand why it failed. Not much more to say… this place is service like we used to get….I use it regularly for anything I need; They tolerate my pre-sales questioning charmingly and order items I want seamlessly. Couldn’t recommend more highly….
Placing an order by phone
I wished to place an order by phone and found the girl who dealt with my order to be very polite and helpful and could speak very clearly.
Knife Skills Course
A really great evening on the knife skills course with Al and Amanda. Al is a superb teacher and we learnt so much whilst cooking ourselves a really delicious dinner. Thank you.?
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Reply from Borough Kitchen
Quick delivery, great detail on seasoning a pan for a newbe
Quick delivery greatvderail
Just the right products
Just the right products difficult to source elsewhere. Prices about right
Helpful with excellent follow through
I bought an excellent preserving pan just in time for marmalade making season. Knowledgeable staff and great selection of equipment.
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