your transparency was good. Some idiot sites quote a price and then add in insufferable amounts eg to pay for a seat for the different stages of the journey!!!!! This is grubby, grasping behaviour and... See more
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BudgetAir.com.au is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
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Australia
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Bookings are always completed without delay. Check in is always stress free.
When doubts arise, the call centre is is always helpful
The advertised fare included 25 kilos of check-in baggage. However it disappeared when i got my ticket issued by Budget Air. I called but received a rude reply. To add 25 Kilos it is costing me another 600 US$ more than the airfare. Ridiculous right ?? I must say that i got a decent fare but did not include the check in baggage on an international flight with Etihad.
I've booked scores of domestic and overseas trips, and my booking the return flights from Sdney to Cairns were among the worst I have experienced. I still peixes I was offered were ridiculous, as soon as I chose reasonable flight time. OK, I understand that's a function of airline demand then the split process for outbound and inbound flights HUGELY increased the price. Prices I thought were reasonable did not include 23 kg luggage, so I had to choose other flights. Now, I fully understand that the airlines fully determine prices and services for prices but they are so obfuscated on your site as to be ridiculous. Then, after I had been charges 30% more than I had expected, I was offered endless "security" options, including covering the bankruptcy of my carrier. Finally, I entered this process usin booking.com, was transferred to another company and finally had to complete the booking through .bugetAir. Ridiculous! Just horrible.
Easy to find and book flights
Baggage addition options are super expensive, would be good to see more options with baggage included
I had great experiences previously with budget air and hence booked again with it.
They've changed my return date and no way of contacting them? Bloody awfal!

Reply from BudgetAir.com.au
Easy to navigate the webpage and within few clicks was able to secure the tickets. I did not get the e-tickets instantly, but got it the next day. All went well with the purchase. Thank you BudgetAir!
Very easy to book, everything broken down and clear. Good value.
Only negative is I wanted 1 x 20kg hold luggage and I’ve been given 2 & charges for 2 😕
Efficient easy to use website.
Responded to a change of flight immediately
The process was quit straightforward, however i was annoyed at the amount of upsell going through the screens, If i had have taken all of them the my flight would have cost me 1.5 to 2 times the original price
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