Used this company after getting a bit of a run around from another company. Whilst the flight seats had now gone and with prices racing upwards their agent Vince managed to secure tickets for me at a... See more
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24/7 CUSTOMER CARE

86 Franchise Street, Weymouth, Dorset, DT4 8JU , London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
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Brad was really helpful in finding flights for us that worked well with our plans, would recommend!
Very professional, responsive and proactive service provided by Katherine Baker, who went above and beyond to help me secure my booking.

Reply from Checknfly
Update
Despite a PR exercise of saying the team would reach out, no contact has been made. To be told to research my own options was the pinnacle!
Be alert if using this company.
If i could I would give the 0 stars. They advertised a price and then I was told to pay an additional £1000 to confirm my ticket. I was also asked if I had looked at other options to try and sort the mess out myself. No options, no help offered only pay more money and we will confirm the flight. Please do not use them, their prices are a trap.

Reply from Checknfly
Sharon was very very helpful and the communication kept me up date with the progress of my booking till I got the ticket and all the necessary details. I valued the great transparency from the whole experience and I look forward to working more with this agent in future travels.

Reply from Checknfly
Excellent professional service prompt reliable and fast ! By the wonderful Maria Wilson

Reply from Checknfly
Complete scam. Advertise flights they don’t have and then do a hard sell on alternatives. Do not deal with them

Reply from Checknfly
Found the best price with ChecknFly and the booking process was handled smoothly from start to finish.
Vince Thomas was excellent – always available on WhatsApp and quick to answer any questions, which made the whole experience stress-free.

Reply from Checknfly
Andrew Webb was very helpful in sorting out an, great stuff

Reply from Checknfly
Sharon Briggs was very helpful, talking us through what we needed to do and also giving us discount. Thank you Sharon

Reply from Checknfly
Big thank you to Kevin and Barry for sorting out my refund. Much appreciated.

Reply from Checknfly
Totally new experience for me booking flights this way. Andrew Webb helped me through it all and was very patient with me 👍

Reply from Checknfly
Aer Lingus cancelled Transatlantic flights we had booked. These guys were great and within a few days had us a new itinerary sorted with even better times than previous ones.
Kathryn Baker and Jenny Walters (emails)were brilliant at what could have been a stressful experience
Thank you

Reply from Checknfly
The contact, Vince, was extremely helpful and went to great lengths to accommodate my requests.

Reply from Checknfly
I had a good experience overall. At first I was frustrated because the price had changed from when I first booked the flights. However, my agent (Vince Thomas) worked really hard to get me a better price and flights. He was great to deal with and made my experience much more pleasant.

Reply from Checknfly
Had a positive experience booking my long haul flight with Vince he was so helpful as I am travelling on my own 👍

Reply from Checknfly
I was a first time customer and the service was excellent booking a business class flight to USA… Vince tracked all stages including flight issued … a bonus was I could call him to discuss issues which is incredibly useful

Reply from Checknfly
Vince kindly sorted out my booking. I was offered three different return flights, and I chose one

Reply from Checknfly
Katherine has been very helpful and efficient.

Reply from Checknfly
Brad ha always been my go to travel agent as he gives the best fare. Always cheaper than the airline and the best part is he provides the after service.

Reply from Checknfly
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