Chief Steamer Reviews 246

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the products, highlighting their high quality and long-lasting performance in various cleaning tasks. Consumers appreciate the versatility of the product, noting its effectiveness on bathroom and floor tiles, decks, windows, cars, and even clothing. People also value the availability of spare parts and the thoughtful design of the steamers. The customer service receives high praise, with reviewers consistently mentioning the helpfulness and responsiveness of the support team. Reviewers appreciate the fast shipping and the company's commitment to resolving issues promptly. Consumers are impressed with the steamer's ability to clean efficiently and reduce the need for chemicals, making it a valuable tool for both home and professional use.

Based on these reviews

Rated 5 out of 5 stars

The buying process was quick and easy as far as knowing what I purchased and what I was receiving. The website was easy to navigate and understand. The product results speaks for itself. Long lasting,... See more

Rated 5 out of 5 stars

Kevin is great and it’s great to know the design includes keeping availability of spares /replacement parts. This unit gets A LOT of use because it can clean so many things - even though I am not... See more

Rated 5 out of 5 stars

They care about their products and their customers. I’ve been dealing with Kevin for well over 10 years and he is super helpful if you have a problem. Chief steamers are the best value on the market.... See more

Rated 5 out of 5 stars

I initially rated this product a 3. I'm now amending that rating to a 5. Why, you ask - I called the service number to address my concerns after leaving the 3 rating. I actually was able to sp... See more

Rated 3 out of 5 stars

Pros: Lasting steam, and quick recovery than what I'm use to, great triangular micro pad. CONs: love the triangular pad but after a very little use, the pad wore out between the terry cloth and... See more

Rated 5 out of 5 stars

Ordering online is simple and speedy. The replacement o rings all being a standard size is a much appreciated aspect of these machines. My husband and I are almost ready to buy the bigger model but so... See more

Rated 5 out of 5 stars

Like all things, they can fail. What is nice is being able to talk to someone immediately that can and WILL provide support and follow the process through to resolution. Aside from the one minor fa... See more

Rated 5 out of 5 stars

The customer service here is amazing. As a business owner there is nothing worse than having to ship a machine back for repairs when it’s needed out in the field. Kevin was super helpful in diagnosing... See more

Rated 5 out of 5 stars

The Chief Steamer Single is fantastic—I'm onto my second one! Previously, I used the refill model for years and loved it, but switching to the smaller, lighter version was a game-changer for clean... See more

Rated 5 out of 5 stars

I've owned my particular steamer for 7+ years. I use my steamer in a residential setting, cleaning my floors, occasional car detail, upholstery and sanitize my kid's toys. I have had couple of parts g... See more

Rated 5 out of 5 stars

I purchased this steamer solely for cleaning my house. This thing blew my mind, I have had previous handheld steamers and rolling steamers and the chief steamer is far superior. Walls, clean! Door, cl... See more

Rated 5 out of 5 stars

Hands down the best steamer in the industry. My first one I had for 8 years and Kevin has helped me re build it and fix it. Kevin is amazing and provides great customer service and his steamers are am... See more

Rated 5 out of 5 stars

Chief Steamer makes cleaning feel effortless and efficient. The equipment is powerful, easy to use, and arrived ready to go. It's a solid choice for anyone looking to tackle tough jobs without hassle.... See more

Rated 5 out of 5 stars

I’ve used a number of steamers over the years in my detailing business, but the Chief Steamer stands in a class of its own. From the moment I fired it up, I knew this machine meant business. The consi... See more

Rated 5 out of 5 stars

Great product to begin with and when something breaks, you get one on one help and videos that explain everything. Best advice I could give you is have a few replacement parts so you don't have to wa... See more

Rated 5 out of 5 stars

I first bought the chief steamer 100 about a year ago, it payed for itself a month after I bought it. If you’re skeptical cuz of the price, just buy it! I do auto detailing and these steamers are kick... See more

Rated 5 out of 5 stars

Their steamers are high quality, reliable, workhorse. They have great customer service and quick technical service response time whenever I have an issue. I've always been able to fix an issue over ph... See more

Rated 5 out of 5 stars

A fantastic product overall, backed by helpful personal support and video guides when repairs are needed. I’d recommend keeping spare parts available so your shop doesn’t have to halt operations while... See more

Rated 5 out of 5 stars

This is my second steamer from chief, I upgraded my 100 to 125. The products are well made and very reasonably priced. I went through several other brands before buying these all of which I had a mul... See more

Rated 5 out of 5 stars

Excellent service! My steamer was shipped out the first business day after my order was placed and I had it with in the same week. Had a couple questions I wanted to get answered before my first use o... See more

Rated 5 out of 5 stars

I had to comment on the responsive customer service. After clear shipping damage, my steamer and damaged accessories were replaced within a week, with no pushback whatsoever. When I later realized a... See more

Rated 5 out of 5 stars

The reliability and quality of the product don’t let you down. The excellent customer service is a great resource as well.Cuts through built up dirt and grease like a hot knife through butter.

Rated 5 out of 5 stars

I’ve had the cheap unit made by an off brand for years. The customer communication and confidence touted by the detailing groups I folllow pushed me to purchase. I called and the owner answered as... See more

Rated 5 out of 5 stars

I’m an auto detailer and I love Everything about the chief steamer! To me it is a solid ten! I love the way it is built how quickly it is ready to go ,the pressure it gives you,how I am able to contr... See more

Rated 5 out of 5 stars

The product is exactly as advertised and does a fantastic job. My team uses these exclusively and each one operates roughly 5 hours of active runtime per day.

Rated 5 out of 5 stars

I am so overly ecstatic that I made the switch from my vapor systems vx5000 to the Chief Steamer 155. Customer Service alone over compensated from my experience with my previous steamer. Kevin was the... See more

Rated 5 out of 5 stars

I called company because I had some questions. They were answered and the person I spoke with was very nice. I immediately ordered after call. Since receiving my steamer I’m more than impressed with t... See more

Rated 5 out of 5 stars

Kevin is great to work with. He is always available for trouble shooting issues. When your machine needs serviced the turnaround time is short. I would recommend Chief Steamer products and the service... See more

Rated 4 out of 5 stars

I like this steamer very much. My only disappointment is I didn’t understand steamer 100 and the 125. I wish I knew I could use the steamer which would run out of steam in about 40 minutes, and I wo... See more

Rated 5 out of 5 stars

Chief Steamers are our go-to! Excellent machines and fantastic customer support. Turn around in repairs are laser fast. Kevin, the owner, is the best!

Rated 5 out of 5 stars

I received the Chief Steamer 100 at the specified time. All attachments were included with the item. My credit card was billed correctly. The steamer operated/ functioned correctly.

Rated 5 out of 5 stars

The machine is used daily, all day long. On the rare occasion that a replacement part is needed, it is shipped out same day. Extremely reliable and has paid for itself over and over. 4 years of own... See more

Rated 1 out of 5 stars

Worse steamers on the market. Don’t waste your Money. Bought a chief steamer 125 . Shoots out nothing but water, very minimal steam comes out. Called the owner which was very hostile.

Rated 5 out of 5 stars

Best investment i made excellent product i am a Chief steamer customer 4 life now. If it ain't a Chief steamer is not a steamer steamer at all!

Rated 5 out of 5 stars

Great and easy website but the steamer is insane. Coming from a McCullough steamer this is a huge difference. It blows the McCulla out of the water. I recommend the steamer to anyone and everyone.

Rated 5 out of 5 stars

The steamer is top quality. It has quick recovery time,light weight, very versatile in the jobs it can do, and powerful. Very happy with purchase

Rated 5 out of 5 stars

Always providing support and guidance for wearable parts. Very prompt in shipping. Cry once and smile when you purchase the top of the line steamer!

Rated 5 out of 5 stars

IT works great, for cleaning floors, windows, trims, anything that gets stuck and to get too, I also use it for windows tinting removal! it works great! high recommend it.

Rated 5 out of 5 stars

Kevin the owner has always been amazing to work with! His customer service has been on point and the steamers are amazing! Bought a second one!

Rated 5 out of 5 stars

I only recently decided to purchase a commercial grade steam cleaner, figuring it would partially pay for itself with a significant amount of grout steam cleaning needed at a trashed rental propert... See more

Rated 4 out of 5 stars

The product came quickly and works great. The only issue I have with it is that the red light doesn’t illuminate to indicate that the unit is switched in the “ON” position. Other than that the unit wo... See more

Rated 5 out of 5 stars

I run a professional auto detailing shop, and I'm always looking for equipment that can handle tough jobs efficiently and effectively. After a lot of research, I invested in the Chief Steamer... See more

Rated 5 out of 5 stars

The simplicity of the unit was a “deal maker” for me. The web-site was full of extensive video clips on how to get the most out of your unit. Also the straight talk of the owner, in describing the... See more


Company details

  1. Cleaning Service

Written by the company

Chief Steamer: The highest quality Commercial Steam Cleaners at the most affordable price. Welcome to Chief Steamer. We’re in the business of making high-quality steam cleaners that get the job done right, especially for those in the auto detailing industry. Our focus is on creating reliable, efficient steam cleaning equipment that can handle the daily grind of auto, mobile detailing, and more. Our Lineup: Built for Detailers: Our product range is straightforward: we have three main steam cleaners, each designed for different detailing needs. The Chief Steamer 155 240-Volt is all about tackling tough jobs, the 125 Car Wash Industrial is a go-to for thorough auto detailing, and the 100 PSI Commercial Refill is great for those non-stop, back-to-back jobs. Built with Italian engineering, these machines are designed to be tough, efficient, and user-friendly. Expertise in Steam Cleaning: Here at Chief Steamer, we know our stuff when it comes to steam cleaning. We're not just selling you a machine; we're offering a reliable tool that makes your detailing job easier and more effective. We collaborate closely with our manufacturers in Italy to make sure that each steamer meets high standards of performance and durability. Straight Talk on Customer Service: We keep our customer service simple and direct. When you buy from us, we're here to help you pick the right machine and keep it running smoothly. You’ve got questions about steamers? We’ve got answers. Problems with a machine? We’re on it. We’re here to make sure you’re equipped and ready to go, with minimal fuss and downtime. For Detailers, By People Who Get Detailing: Whether you're running a full-scale auto detailing shop, managing a mobile detailing business, or are a detailer who takes pride in delivering top-notch work, Chief Steamer has the tools you need. We understand the demands of detailing, and we’ve tailored our steamers to meet those needs head-on. Try out a Chief Steamer — it’s about giving you a solid, reliable way to get your detailing jobs done better. Unbeatable Warranty and DIY-Friendly Support: At Chief Steamer, we stand firmly behind our products, which is why we offer an excellent warranty on all our steam cleaners. We understand that time is money, especially in the detailing business. That’s why we go a step further than most. Unlike other companies, we provide you with the know-how and parts you need to handle repairs yourself. This means less downtime waiting for repairs and no extra shipping costs. It's about keeping you in control and ensuring your steamer is up and running when you need it most. With Chief Steamer, you’re not just buying a machine; you’re gaining a partner in your detailing success.


Contact info

4.9

Excellent

TrustScore 5 out of 5

246 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have experience with several brands of steamers and Chief is my favorite

They care about their products and their customers. I’ve been dealing with Kevin for well over 10 years and he is super helpful if you have a problem. Chief steamers are the best value on the market. I have a 6 year old unit that was neglected by employees and has sat in a corner for 3 years. I finally pulled it back out and ordered parts and had it back up and running in about 3 days (and at a very reasonable cost) My next steamer will be a Chief as well.

January 18, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service! My steamer was shipped out the first business day after my order was placed and I had it with in the same week. Had a couple questions I wanted to get answered before my first use of my machine and all it took was one call.

January 17, 2026
Rated 5 out of 5 stars

A fantastic product overall

A fantastic product overall, backed by helpful personal support and video guides when repairs are needed. I’d recommend keeping spare parts available so your shop doesn’t have to halt operations while waiting for replacements.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Love these steamers

Love these steamers! I’ve been using them for months and have never had an issue. This is probably the single best purchase I’ve made for the company.

December 30, 2025
Rated 5 out of 5 stars

The steamer is top quality

The steamer is top quality. It has quick recovery time,light weight, very versatile in the jobs it can do, and powerful. Very happy with purchase

December 24, 2025
Rated 5 out of 5 stars

The customer service here is amazing

The customer service here is amazing. As a business owner there is nothing worse than having to ship a machine back for repairs when it’s needed out in the field. Kevin was super helpful in diagnosing the problem with my steamer over the phone. He shipped the part within 2 days and I had the machine back in service. 10/10 in every aspect of this company. Thank you Kevin at Chief Steamers!

December 23, 2025
Rated 5 out of 5 stars

JUST BUY IT!

I first bought the chief steamer 100 about a year ago, it payed for itself a month after I bought it. If you’re skeptical cuz of the price, just buy it! I do auto detailing and these steamers are kick ass! The ability to refill while the steamer is hot is awesome. I’ve since sold the 100 to a buddy of mine and bought the new 125 mini with chemical injection for extraction and such. One machine, 2 jobs, can’t beat that. Even if it doesn’t pay for itself in the first month you buy it, you won’t be replacing this one for a long long time!

December 22, 2025
Rated 5 out of 5 stars

This is my second steamer from chief

This is my second steamer from chief, I upgraded my 100 to 125. The products are well made and very reasonably priced. I went through several other brands before buying these all of which I had a multitude of issues.

November 26, 2025

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