My new Chron Mod is absolutely wonderful! it puts a large smile on my face as it is very good looking and yet cheeky with the Mod. The delivery was a little slow, having said that the support service... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Good value for money! The watches are very well assembled. The case, dial with individual logo, etc., are good. Unfortunately, the watch straps are of cheep quality. The folding clasps are very basic... See more
Company replied
First the watch is beautiful and a really nice quality execution from the packaging to the presentation box. You get the look of an uber premium timepiece without the negative connotations wearing a... See more
Company replied
I bought a watch from this company and they shipped it after arround 2 days after ordering, and took arround 2 weeks In total after receiving the product. The watch Is absolutely gorgeous! I ordered... See more
Company replied
I ordered a custom-made watch from chrono-mod.com and after 4 weeks of testing I’m completely satisfied. The quality is outstanding, and the accuracy of the automatic movement is truly impressive – pe... See more
Company replied
Wonderful custom mod at a perfect price-performance ratio. I am really super satisfied ... I almost prefer it to an original Nautilus watch, because the design is now exactly how I like it. I would al... See more
Company replied
The watch was delivered as promised! thats #1 the watch is beautiful and was presented as gift and she was floored by it! my suggestions.. a document that explains what is ordered. an owne... See more
Company replied
Chrono Mod's ability to freeze action during battle is something I love. It allows me to reflect, devise a strategy and overpower foes. An incredible feature that conveys both strength and equilibrium... See more
Company replied
I bought a watch from Chronomod and then i received the watch but then there was something wrong with the watch, the bezel was misplaced. I contacted Chronomod then they told me they would send me a b... See more
Company replied
Verified
I wasn't sure what to expect after ordering a Seiko Mod Royal Oak with a pink dial. Well I wasn't disappointed. Lovely watch with attention to detail. Really impressed with this company and I have no... See more
Company replied
Great watch, good quality and exactly as shown on the pictures. I am 12 years old so the links had to be removed and we had to do a microadjustment where you could push the links in the closing. We... See more
Company replied
The order process was very user friendly and easy, the delivery time was as expected and the. Watch was very nice. A small detail that also was nice that they included screwdrivers to adjust the brac... See more
Company replied
It took 2 weeks to arrive, but that‘s normal. Thought it‘s a scam at first, but it‘s definitely not. Great watch, might get another one. Communication could be better.
Company replied
Terrible shipping experience. I ordered a custom watch over a month ago and still haven’t received it. The website promised fast and free delivery, but all I got were vague email responses and no trac... See more
Company replied
Bought a Seiko mod and very bad experience from the beginning. The outer box is a low quality one with the glue visible and partially broken since first day. The watch had 2 issues: the dial is n... See more
Company replied
I like how Chrono Mod enhances the game without sacrificing its original quality. In addition to adding functions I was unware I needed until now, it fits in perfectly.
Company replied
The watch arrived from China, dial was wrong had IIII in roman numerous at 4 o'clock, so much for quality control!! Bracelet not connected to the case to lose, Looks like a watch from a fle market i... See more
Company replied
With every update, Chrono Mod adds new features and fixes. The authors clearly listen to feedback. It's encouraging to see such a dedication to quality.
Company replied
Even though the watch bands were torn apart and broken, they ensured that I received the replacement right away. They helped keep track of my replacement until I received one.
Company replied
1- Watch arrived directly from China without any papers included , no instructions, no date of purchase and no reference to any guarantee. Contrary to promise that it would be assembled/checked... See more
Company replied
The watch I received has a manufacturing defect. There are scratches on the case. I sent photos and requested for a return. Instead on processing the return, this company keeps providing alternat... See more
Company replied
I ordered the watch on 5/12. It ‘shipped’ on 5/17. The last update was 5/22 and said it was in transit from their shipping partner in The Bronx NY. It is 6/14 and no updates. The response from Chro... See more
Company replied
Verified
Ordered a Seiko watch and waited 2.5 weeks for delivery. The watch turned out to be fake and of very poor quality. Customer service was unhelpful and offered no compensation. After just a month, the c... See more
Company replied
Watch is ok..reasonable delivery time. One thing tough, CRONO MOD does not assamble the watch himself, it comes from and put together in China. I find the price all in all to high for such a watch,... See more
Company replied
The watch arrived with a defect in case and bracelet, contact seller wanted to return it, they told me that as it was a custom pice it can't be returned. It was sent from "our partners in China". Co... See more
Company replied
Watch comes from China, not France or Switzerland, as shown on the track and trace. It also took 2 months to deliver. Watch quality is decent, but you could definitely get a better watch for the same... See more
Company replied
The Watch has never arrived. I tried to talk to them but they just don’t answer the mails. They say you can have the money back if there’s any problem but that’s not true. I’ve got a letter from the l... See more
Company replied
The watch looks very nice, just as I imagined it. The strap, however, looks a bit cheap. I would like an option to upgrade it when ordering. Otherwise, everything was great. I will definitely order a... See more
Company replied
Watch is good looking. My son is very happy, besides issues with delivery have no complains. Issues were solved however which is a good thing.
Company replied
I did think the price was too good to be true but researched the company and it was showing as having good reviews. Ordered my watch and arrived quickly and I am really happy with the purchase.
Company replied
I had a fantastic experience. They couldn't find a matching bracelet initially. They responded quickly and resolved the issue right away with a perfect solution. Communication was clear, fast, and fri... See more
Company replied
My son has purchased 2 watches in the past year from this company and has been very impressed with the quality and workmanship of the watches. He purchased a bracelet watch and a strap watch. The... See more
Company replied
Very pleased with my order. Professional service and great responses. The quality is outstanding and I will certainly be getting more! Thanks team
Company replied
Chrono Mod changes the game. It keeps things interesting, adds new dynamic and enhances tempo. These days I can't fathom playin with it.
Company replied
Very nice watch. Perfectly made. Perfect quality for the price. The dial has little different color like on the picture.
Company replied
Received the watch today, earlier than expected, looks good, only the bezel is a bit flimsy, and I have to adjust the strap. But all in all I'm pleasently surpriced.
Company replied
I bought a watch for my husband for Christmas. I forgot to add matching hands when I ordered it. I went back a couple of days later to ask if I could change the order. Chrono Mod could not have been... See more
Company replied
Watch just as good if not better than the pictures advertised online. I've already made my 2nd order.
Company replied
Company details
Written by the company
Chrono Mod is an independent watch brand specializing in custom-built timepieces that combine iconic design, reliable components, and refined craftsmanship. Each watch is created as a unique piece, configured according to the customer’s preferences — from the dial and hands to the case, bracelet, and movement. Our philosophy is built on three core values: quality, transparency, and personal support. We carefully select components known for their reliability, including Japanese automatic movements, and place strong emphasis on precise assembly, quality control, and presentation. Chrono Mod is designed for enthusiasts and discerning customers seeking a distinctive, premium-looking watch without unnecessary compromises on price. We believe in a direct, human approach to customer service, remaining available before, during, and after every purchase. Our mission is simple: to give everyone the opportunity to create and wear the watch they truly want.
Contact info
229 Rue Saint-Honoré, 75001, Paris, France
- +33 6 08 26 42 53
- [email protected]
- chrono-mod.com
4.2
Great
143 reviews
Replied to 95% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product is good
The product is fantastic.
The shipping was a bit delayed thats why -1 star but except this the watches look fantastic i ordered 2.
Thank you
January 7, 2026
Unprompted review
Reply from Chrono Mod
Thank you very much for your feedback ⭐⭐⭐⭐
I’m really glad to hear that you’re happy with the watches and their quality.
Regarding the shipping delay, thank you for your understanding — transit times can occasionally be slightly longer than expected, and we truly appreciate your patience.
Thank you again for your trust, and I hope you’ll fully enjoy both watches.
— Lino, Chrono Mod
Everything was fine and according to…
Everything was fine and according to the descriptions. The only thing is that watch come from China not France.
December 22, 2025
Unprompted review
Reply from Chrono Mod
Thank you very much for your feedback ⭐⭐⭐⭐⭐
We’re glad to hear that everything was fine and exactly as described.
Regarding the shipping origin: due to the growth and demand Chrono Mod has experienced, we made the decision to rely on our workshop in China to avoid much longer delivery times. We fully take responsibility for this choice and remain transparent about it.
Please rest assured that the quality standards remain the same, and we stay fully committed to our customers. If you ever have any issue or question, don’t hesitate to contact us — we’ll always be here to help.
— Lino, Chrono Mod
Great Watch
I bought a watch for my husband for Christmas. I forgot to add matching hands when I ordered it. I went back a couple of days later to ask if I could change the order. Chrono Mod could not have been more helpful. The watch arrived quite quickly. My husband loves it and it looks really good. Great quality
December 26, 2025
Unprompted review
Reply from Chrono Mod
Thank you very much for your wonderful review ⭐⭐⭐⭐⭐
I’m really glad we could adjust your order in time and that everything arrived smoothly.
Knowing that your husband loves the watch and appreciates its quality truly means a lot to us.
Thank you for your trust, and I hope it made a perfect Christmas gift.
— Lino, Chrono Mod
Personalised Watch was exactly what I…
Personalised Watch was exactly what I ordered. Great communication by email. Kept me updated.
November 14, 2025
Unprompted review
Reply from Chrono Mod
Thank you very much for your feedback ⭐⭐⭐⭐
I’m glad to hear that your personalised watch was exactly as expected and that our email communication kept you well informed throughout the process.
Thank you for your trust — we truly appreciate your support and hope to make it a 5-star experience next time.
— Lino, Chrono Mod
Good value for money
Good value for money! The watches are very well assembled. The case, dial with individual logo, etc., are good. Unfortunately, the watch straps are of cheep quality. The folding clasps are very basic and have sharp edges, and the pins for the individual links are very cheap. All in all, though, it's justified for the price.
November 17, 2025
Unprompted review
Reply from Chrono Mod
Thank you for taking the time to share such detailed feedback ⭐⭐⭐⭐
I’m really pleased to hear that you’re happy with the overall assembly, the case, the dial, and the personalised logo.
Your comments regarding the straps and folding clasps are truly appreciated — this is valuable feedback and helps us identify areas for improvement.
As you mentioned, we aim to offer the best possible balance between quality and price, and your input will be taken into account for future enhancements.
Thank you again for your trust and for your honest review.
— Lino, Chrono Mod
Wrong watch spec
Wrong watch spec
I ordered stainless steel with White Gold fluted bezel (as photo)
I was only sent stainless steel watch.
I doubt I will hear from anyone.
Very disappointing.
November 15, 2025
Unprompted review
Reply from Chrono Mod
We’re truly sorry to hear about this experience.
This is not the level of service or accuracy we aim to provide. If you haven’t already done so, please contact our customer service team by email or WhatsApp so we can review your order details and find a solution as quickly as possible.
We take this kind of issue very seriously and will do our best to resolve it promptly.
— Lino, Chrono Mod
Very nice watch
Very nice watch. Perfectly made.
Perfect quality for the price.
The dial has little different color like on the picture.
November 1, 2025
Unprompted review
Reply from Chrono Mod
Thank you for your feedback ⭐⭐⭐⭐
I’m glad to hear that you’re happy with the overall quality and craftsmanship of the watch.
Regarding the dial color, slight variations can sometimes occur depending on lighting or screen settings. That said, if the color you received differs from what you expected, please feel free to contact us by email or WhatsApp. We’ll be happy to review this with you and assist you with a dial change if needed.
Thank you for your trust.
— Lino, Chrono Mod
Very good price quality watch
Very good price quality watch. It says made in France but I got a track and trace link from a chinese website. The watch is from Shenzhen or something but it was only €260 and it’s actually very good quality. It looks and feels like a €2,600 watch. It took 2 weeks for it to be delivered, totally fine.
November 3, 2025
Unprompted review
Reply from Chrono Mod
Thank you very much for your detailed feedback ⭐⭐⭐⭐⭐
We’re glad to hear you’re happy with the watch and that the quality exceeded your expectations, especially for the price.
Regarding the shipping origin, we understand the confusion. Due to the growth Chrono Mod has experienced, we now work with our trusted workshop and shipping partners in China to avoid much longer delivery times. We fully acknowledge this and always aim to stay transparent with our customers.
Thank you again for your trust, and please don’t hesitate to contact us by email or WhatsApp if you ever need anything.
— Lino, Chrono Mod
Perfect Price-Performance Ratio !
Wonderful custom mod at a perfect price-performance ratio. I am really super satisfied ... I almost prefer it to an original Nautilus watch, because the design is now exactly how I like it. I would also like to mention the really nice and attentive customer service ... TOP!
September 12, 2025
Unprompted review
Reply from Chrono Mod
Thank you very much for your wonderful review ⭐⭐⭐⭐⭐
I’m truly glad to hear that the custom design fits your taste perfectly and that you’re fully satisfied with the overall result and value for money.
Your kind words about our attentive customer service mean a lot to us — providing a smooth, personal experience is a key part of our approach.
Thank you again for your trust and enthusiasm.
— Lino, Chrono Mod
Looks good
Watch is good looking. My son is very happy, besides issues with delivery have no complains. Issues were solved however which is a good thing.
September 22, 2025
Unprompted review
Reply from Chrono Mod
Thank you very much for your feedback ⭐⭐⭐⭐
I’m glad to hear that your son is very happy with the watch and that you like its design.
While delivery issues can occasionally occur, I’m pleased we were able to resolve the situation for you.
Thank you for your understanding and for your trust.
— Lino, Chrono Mod
Defective watch black and blue GMT Seiko modification.
1- Watch arrived directly from China without any papers included , no instructions, no date of purchase and no reference to any guarantee. Contrary to promise that it would be assembled/checked and shipped from France.
2- Watch, after winding for first time, only worked for 15 minutes then stopped.
3- The caliber/movement has no reference to Seiko and is NOT made by Seiko as mentioned/promised in/on the old Chrono-Mod site.
4- When I wanted to report my findings I could NOT reach Contact@Chrono-Mod and got no reply. I had my own jeweler check it at my own expense.
5- Unless you want to throw away your money I would recommend anyone NOT to do business with Chrono-Mod.
6- As for Trust-Pilot: Please don’t do business with them.
They are fraudulent and are not a good reference to any customer.
7- My next step is to consult the France, Paris police about Chrono-Mod.
October 12, 2025
Unprompted review
Reply from Chrono Mod
We are truly sorry to read your review and to hear about this experience.
This is not the standard we aim to provide, and we fully understand your frustration.
Regarding shipping origin, due to the growth and demand Chrono Mod has experienced, we now work with our trusted workshop and shipping partners in China to avoid much longer delivery times. We acknowledge this transparently. That said, the quality control and component selection remain the same, and we stand behind our products.
Concerning the watch stopping after 15 minutes, this is clearly not normal. We would like to review your case properly and find a solution as quickly as possible.
Please contact our customer service via email or WhatsApp with your order number and any photos/videos of the issue so we can assist you immediately.
We take every report seriously and we remain available to resolve this matter.
— Lino, Chrono Mod
Low quality product, bad after sales
Bought a Seiko mod and very bad experience from the beginning.
The outer box is a low quality one with the glue visible and partially broken since first day.
The watch had 2 issues: the dial is not centered and the glass was degraded after 3 days of use.
After more than 10 mails describing the issues, sending pictures and videos, they still reject to replace the watch with a good one or to refund the money. Very bad experience, now I have a non-quality watch that I can do nothing with it.
September 18, 2025
Unprompted review
Reply from Chrono Mod
We are truly sorry to read about your experience.
We don’t understand why our customer service didn’t resolve this properly for you, especially after you took the time to send multiple emails with photos and videos. This is not the level of support we aim to provide.
Please feel free to contact us again via email or WhatsApp — your watch is covered by our 2-year warranty, and we want to review your case once more to find a fair solution.
Thank you for bringing this to our attention, and we sincerely hope we can make things right.
— Lino, Chrono Mod
The watch arrived with a defect in case…
The watch arrived with a defect in case and bracelet, contact seller wanted to return it, they told me that as it was a custom pice it can't be returned. It was sent from "our partners in China".
Company complete scam these are Chinese Fle market quality Do Not Buy.
Cost me €285.00 Cost in fle market €10.00.
October 1, 2025
Unprompted review
Reply from Chrono Mod
We’re truly sorry to hear about your experience, and we understand your frustration.
This is not the experience we want any customer to have, and it does not reflect the standards of Chrono Mod.
While it is possible to find cheaper products on platforms like Alibaba, our watches are made in a professional workshop in China, using quality materials and following our own specifications and quality requirements for Chrono Mod pieces.
If your watch arrived with a defect on the case or bracelet, we invite you to contact us again by email or WhatsApp with clear photos/videos so we can review your case properly and find a solution.
— Lino, Chrono Mod
The watches are muche better in real…
The watches are muche better in real life than the pictures. Very high quality!
October 6, 2025
Unprompted review
Reply from Chrono Mod
Thank you very much for your kind feedback ⭐⭐⭐⭐⭐
I’m delighted to hear that the watch exceeded your expectations in real life and that you’re happy with its quality.
Thank you for your trust and support.
— Lino, Chrono Mod
The watches are fake!
The watches are fake!
They said they’re located in France, but you don’t need a boat to ship from France to the Netherlands. The watches are from China and the quality is very poor.
Don’t buy from here!
October 7, 2025
Unprompted review
Reply from Chrono Mod
We’re sorry to hear about your experience and we understand your concerns.
To clarify, we do not claim that our watches are Swiss-made, and due to the growth Chrono Mod has experienced, our watches are assembled and shipped through our trusted workshop and partners in China to avoid much longer delivery times. We aim to remain transparent about this.
That said, if the quality of your watch does not meet expectations, this is not acceptable. Please contact us by email or WhatsApp with your order number and clear photos/videos so we can review your case and provide a solution.
— Lino, Chrono Mod
Great customer service
I bought a watch from Chronomod and then i received the watch but then there was something wrong with the watch, the bezel was misplaced. I contacted Chronomod then they told me they would send me a brand new watch and that I could keep my other watch because It wasn’t my mistake. This wasn’t my first purchase with Chronomod either l so this was very great!
September 9, 2025
Unprompted review
Reply from Chrono Mod
Thank you very much for your feedback ⭐⭐⭐⭐⭐
While we’re sorry that there was an issue with the bezel initially, I’m glad we were able to resolve it quickly and fairly. When a mistake happens on our side, we always make sure to take full responsibility.
Your continued trust as a returning customer truly means a lot to us, and we sincerely appreciate your loyalty.
Thank you again for your confidence in Chrono Mod.
— Lino, Chrono Mod
Reply from Chrono Mod
Thank you very much for your feedback ⭐⭐⭐⭐⭐
I’m glad to hear that you love it.
Thank you for your trust.
— Lino, Chrono Mod
Watch comes from China
Watch comes from China, not France or Switzerland, as shown on the track and trace. It also took 2 months to deliver. Watch quality is decent, but you could definitely get a better watch for the same price.
September 15, 2025
Unprompted review
Reply from Chrono Mod
Thank you for your feedback.
To clarify, we have never claimed that our watches are Swiss-made. Due to the growth and demand Chrono Mod has experienced, our watches are produced and shipped through our trusted workshop and partners in China to avoid significantly longer lead times.
That said, a 2-month delivery time is not normal, and we sincerely apologize for this delay. This is clearly not the experience we want to provide.
If you experienced any issue during shipping or with the watch, please feel free to contact us by email or WhatsApp so we can review your case and assist you properly.
— Lino, Chrono Mod
Defective Product, Difficult Returns
The watch I received has a manufacturing defect. There are scratches on the case. I sent photos and requested for a return. Instead on processing the return, this company keeps providing alternate offers instead of return details. They are making the return process difficult.
DO NOT support this company.
September 5, 2025
Unprompted review
Reply from Chrono Mod
We’re truly sorry to hear about your experience, and we understand your frustration.
Scratches or a manufacturing defect are not acceptable, and this is not the standard we aim to provide. If you requested a return, we also understand that you expect clear return instructions without unnecessary delays.
Please contact us again by email or WhatsApp with your order number so we can review your case immediately and provide you with the proper return details to resolve this as quickly as possible.
— Lino, Chrono Mod
Reply from Chrono Mod
Thank you very much for your feedback ⭐⭐⭐⭐⭐
I’m glad to hear that you’re satisfied with the quality of the item and the fast shipping.
Thank you for your trust.
— Lino, Chrono Mod
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.