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Clever Reviews 14,739

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TrustScore 4.5 out of 5

4.3

Electric Vehicle Charging Station
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service and staff, highlighting the positive interactions and helpful assistance they received. The user experience is also a strong point, with many consumers finding the service easy to use and navigate. People appreciate the fast and organized processes, particularly the smooth installation service. However, some consumers expressed mixed feelings regarding the product and customer service. While some found the product effective and cost-efficient, others mentioned issues such as waiting times for installation and the need for maintenance at charging points. A few reviewers also noted difficulties in understanding the order confirmation process, suggesting areas for improvement in customer support.

Based on these reviews

Rated 4 out of 5 stars

The possibility to pause the subscription was a nice feature with Clever. But the service could be improved when I reached out, requesting the service to be resumed. I reached out a couple of days in... See more

Company replied

Rated 4 out of 5 stars

God service dog blev min ordning før dyr i for til at det er en Hybrid bil jeg har og mit kørselsbehov

Company replied

Rated 5 out of 5 stars

The best thing about the Clever subscription is that they have charging stations everywhere. It makes traveling stress-free because I never have to worry about running out of battery.

Company replied

Rated 5 out of 5 stars

Very happy with the service! The key-link works really fast and so far I have never experienced neither a faulty charger nor slow speed. My two wishes is to have even more public charges available in... See more

Company replied

Rated 5 out of 5 stars

Only been using Clever for 1 week but love how easy and accessible it is. Works perfectly for me with my long drives everyday and would highly recommend.

Company replied

Rated 5 out of 5 stars

Sorry it's in English. Quick response. Courteous and informative. Questions answered quickly and accurately. Friendly representative. New plan created with the least amount difficulty or confusion... See more

Company replied

Rated 3 out of 5 stars

Jeg mener at det er for dårligt at man skal vente over en måned for at få en ladestation installeret på sin hjemmeadresse

Company replied

Rated 3 out of 5 stars

Hi, I'm happy to be a part of clever and I'm also happy that it is one of the biggest one in denmark. But I'm feeling litter bit difficult to charge my car because the place where I live is bi... See more

Rated 3 out of 5 stars

The installment of the charging box went smoothly but the customer service wasn’t being very helpful in helping me understand how to confirm my order. It was written in the offer in Danish, I didn’t u... See more

Company details

  1. Electric Vehicle Charging Station

Information provided by various external sources

Clever tilbyder opladningsløsninger, som gør det let at lade elbilen hurtigt og sikkert hjemme, på arbejdet og på farten

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

15K reviews

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Rated 2 out of 5 stars

Good deal, or maybe not

On paper, Clever.dk sounds like a smart choice. In practice, 60–70% of the time the chargers are occupied, which makes it feel like paying for access you rarely get. Customer service only adds to the frustration: no proper login, no self-service cancellations, and call wait times exceeding 30 minutes. Cancelling is unnecessarily difficult, and the overall experience feels designed to test your patience rather than reward your loyalty. I can’t recommend it.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

Customer service is very helpful :)

January 14, 2026
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Reply from Clever

Kære Kunde,

Mange tak for den søde anmeldelse og de rosende ord. Vi sætter virkelig pris på at du har taget dig tid til at anmelde os både det gode og det dårlige.

Vh.
Clever

Rated 4 out of 5 stars

Initially I had difficulty to follow…

Initially I had difficulty to follow the process on how to use the equipment, may I suggest that you introduce a downloadable step-by-step process for first time users, highlighting the differences between the charging machines, start the process once plugged in, etc.

January 2, 2026
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Reply from Clever

Kære kunde,

Vi takker og bukker for de fine ord og de mange flotte stjerner. Vi håber selvfølgelig aldrig du får anledning til at ændre i din opsigelse og vil glæde os til at servicere både dig og din bil mange år endnu.

vh.
Clever

Rated 4 out of 5 stars

God service dog blev min ordning før…

God service dog blev min ordning før dyr i for til at det er en Hybrid bil jeg har og mit kørselsbehov

January 2, 2026
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Reply from Clever

Kære Kunde,

Vi takker og bukker for de søde ord og fire stjerner. Vi er glade for at høre vi har levet op til dine forventninger og håber selvfølgelig at det kan fortsætte mange år endnu.

vh.
Clever

Rated 5 out of 5 stars

Works as it should.

December 2, 2025
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Reply from Clever

Kære Kunde,

Vi takker og bukker for de søde ord og fem stjerner. Vi er glade for at høre vi har levet op til dine forventninger og håber selvfølgelig at det kan fortsætte mange år endnu.

vh.
Clever

Rated 5 out of 5 stars

Alt virker bare godt

Virker bare

January 30, 2025
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Reply from Clever

Kære Kunde,

Vi takker og bukker for de søde ord og fem stjerner. Vi er glade for at høre vi har levet op til dine forventninger og håber selvfølgelig at det kan fortsætte mange år endnu.

vh.
Clever

Rated 5 out of 5 stars

Det var godt

Det var godt

December 2, 2025
Clever logo

Reply from Clever

Kære kunde,

Tusind tak for din anmeldelse og søde ord. Vi sætter virkelig pris på at du har taget dig tid til at anmelde os, og er selvfølgelig glade over du har haft en god oplevelse indtil nu.

Vi håber på mange år endnu, med dig som kunde.

vh.
Clever

Rated 5 out of 5 stars

Its good i find everywhere

December 8, 2025
Clever logo

Reply from Clever

Kære kunde,

Tusind tak for din anmeldelse og søde ord. Vi sætter virkelig pris på at du har taget dig tid til at anmelde os, og er selvfølgelig glade over du har haft en god oplevelse indtil nu.

Vi håber på mange år endnu, med dig som kunde.

vh.
Clever

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