Computer Orbit Ltd Reviews 300

Everything was fast, approx within a week we get the item in Hungary. Thx

Great product at a good price. Super fast delivery.

They gave me exactly what I ordered for a great price and it shipped fast so I would definitely buy from this company again

I bought some Edfier speakers at a great price. Delivery was prompt.
No issues at all

Amazing! Came in without zero issues, right on time. Product is great, and was packaged well.

Had everything I need, and service is always great

I bought my first barebones keyboard kit from ComputerOrbit and ran into problems installing switches. Support agent Hayden gave perfect and product specific information, helping me build the keyboard from scratch. My second issue arose, related to the position for the Caps Lock switch, and again I received reassuring advice which helped me resolve the issue.
5/5 experience

I paid extra for next day delivery and yet my parcel wasn’t dispatched untill 5 days after purchase and i received it 6 days after purchase . When contacting the store they were very rude
However the price was very good

Reliable and fast service. I bought air cooling from Thermalright with a screen from them. I don't remember the exact model name, but the product was shipped the next day, even though I bought it at night. I received all receipts and transaction confirmations from them immediately after payment. Reliable service.

Initially, my interaction with COMPUTER Orbit was promising, but it unfortunately took a negative turn by the end.Before making my purchase, the seller was quite communicative, and they dispatched my expensive GPU (valued at AUD $4,429) promptly, ensuring it was well-protected during shipping. Regrettably, the GPU had significant coil whine, and despite acknowledging the unusual noise after guiding me through various troubleshooting steps, the seller later refused my return request. They directed me to file a warranty claim with Gigabyte instead of processing an RMA.This deflection is disappointing, as retailers should manage faulty returns, not leave customers to deal directly with manufacturers.When the seller declined my return, I resorted to opening a PayPal dispute, which COMPUTER Orbit swiftly escalated against me. The resolution process dragged on for nearly two months until PayPal assessed the situation and decided in my favor. Although I was finally reimbursed after returning the GPU, I ended up bearing the return shipping costs and endured unnecessary stress.Speedy shipping loses its value when after-sales support falters at the first hurdle. I strongly recommend COMPUTER Orbit take responsibility for their warranty commitments and refrain from redirecting customers to manufacturers for valid returns.

I sent my keyboard to Computer Orbit under warranty for repair. During the repair they have obviously overtightened the screws and have left cracks all around the case (the case of the keyboard is semi-transparent plastic with LEDs inside so very obvious) Computer Orbit have refused responsibility and ignore my emails.

Edit after response:
They have shown no proof that the keyboard wasn't damaged by themselves beyond what they "believe".

They are also lying about response times, they forgot about me for over 5 months, I have had to email them multiple times to get a response.

This below statement is just false at no point were repeated insults used. The only insult is the way this company treats it's customers.

"Unfortunately, your communications then escalated into repeated insults towards our staff"

Edit 2:
Their response was removed by Trustpilot for doxing me in their message.

This is the second gaming PC I have bought from computer orbit and honestly the service is great and so easy. I highly recommend using these thank you

Amazing company, great prices and great customer services. Ordered some RAM which of course is currently a pain to get for a good price. It was affordable and shipped quickly. I had some questions regarding my order, and the staff were quick to respond to my query and reassure me. The order has just arrived, and I couldn't be happier. I'm excited to build my PC once I can get the other parts. It's been a great experience with the company though, can't reccomend them enough.

Siper fast free delivery. Excellent service and great prices too!

Dispatched really fast arrived within 23 hours of placing the order, customer service was nice when deciding what to pick

6 day from the day I ordered but still no tracking number provided, no proper link where to track my item 👎

I've been een using Computer Orbit since 2023 and they have always delivered excellent service. Not many suppliers free delivery and arriving fast! Not forgetting that they're competitively priced compared to the other suppliers.

They failed to deliver two items from my order, after I contacted customer support, they told me to "look in the motherboard box", even after I sent them photos of the contents of the box (which did not have the two items mentioned). DO NOT BUY!!

Update:
Unlike what this company has replied with, my chargeback was completed, and I luckily got my money back, thanks for the money guys! 😉

My experience with COMPUTER Orbit started well but ended very poorly.

The seller was highly responsive before purchase, and my high-value GPU (AUD $4,429) shipped quickly and was well packaged. Unfortunately, the card exhibited excessive coil whine, and when I requested a return, the seller initially took me through multiple troubleshooting steps and even acknowledged the abnormal noise level. However, they later backflipped and refused to accept an RMA, instead insisting that I lodge a warranty claim directly with Gigabyte.

This kind of deflection is unacceptable as it is the retailer’s responsibility to handle faulty product returns, not the customer’s job to chase the manufacturer.

After the seller’s refusal, I had no choice but to open a PayPal dispute, which COMPUTER Orbit immediately escalated to a claim against me. The process dragged on for almost two months before PayPal reviewed the evidence and decided in my favour. While I was eventually refunded after returning the GPU, I still lost the return shipping costs and weeks of unnecessary frustration.

Fast shipping means little when after-sales support collapses at the first sign of a problem. I strongly urge COMPUTER Orbit to take ownership of their warranty obligations and stop deflecting customers to manufacturers instead of handling legitimate returns directly.

**Review for the Orbit custom build team Gorilla Gaming**

I had given up finding a PC builder that could build my dream PC as even the biggest UK companies (Cyber/ PC Specialist) didn't have the selection of parts I wanted - I was looking for all white with a lot of Lian Li parts.

I found Computer Orbit when I was starting my parts buying to try to build my own PC and noticed they had their own custom build site - Gorilla Gaming.

They had a huge selection of parts including every single thing I wanted (reverse white LCD fans, Tryx 3D screen CPU cooler etc). I contacted their support team via e-mail and not only were they super helpful, but also made suggestions regarding my set up that made it even better.

I put my order in and the PC turned up in good time, sadly the Royal Mail had really done a number on the box (literal holes in the outer packaging), I have had several PC's delivered and Gorilla had packaged it as well as they possibly could - but two of the fans had been damaged in delivery and made the PC sound like it had a deisel engine.

As soon as I e-mailed the team they gave several ways to resolve the problem and within days I had replacement fans (no cost) and had replaced them, the PC is now silent as can be and exactly how I dreamed my build to be!

A big shout out to 'Ollie' who was the person that dealt with my pre-order enquires as well as the support after delivery - top notch service all round.

Only thing I could complain about it that I never saw an ad for Gorillagaming when I was looking for someone to build me a PC - best service and build I have ever had!!