Conturve Reviews 4,816

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are very satisfied with the company's products, especially leggings, bras, and pants. People appreciate the excellent quality, comfortable fit, and the fact that the products do not ride down on the waist. Consumers highlight the comfort of the bras, with some saying they are the most comfortable they have ever worn, providing lift and support without the pain of underwire. The customer service receives high praise, with reviewers describing it as the best they have ever experienced. People mention that the representatives are helpful and quick to resolve issues, such as incorrect sizes. However, there are mixed opinions regarding orders and return policies, with some customers reporting difficulties in returning items and receiving refunds, while others praise the returns service and the attentiveness of the customer service team.

Based on these reviews

Rated 5 out of 5 stars

Absolutely love love love all the items I’ve purchased , leggings , pants and bras !!!! Excellent quality and fit and definitely do not ride down on the waist , I’ve even purchased items for my aunti... See more

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Rated 5 out of 5 stars

Have now got 3 bras, 2 leggings and recently a shapewear vest top. Love them all. So comfy, and all wash and dry beautifully. Needed help from customer service regarding the wrong size vest top... See more

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Rated 5 out of 5 stars

I love these bras . I must admit that I was sceptical at first , having only ever worn an underwire bra , thinking that these would give me a “ monoboob”. But no , they are just as good as my other on... See more

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Rated 5 out of 5 stars

I’ve bought 7 of their wireless bras which speaks for itself on how much I love them. I’ve also bought and worn their shape wear shorts which are a BIG plus if you suffer with chafing, I wore them thr... See more

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Rated 1 out of 5 stars

Awful company. Ignoring emails, returns portal not working, order number now not being recognised, no way to get a label or even an address to return it. Awful fit and after email after email. Still n... See more

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Rated 5 out of 5 stars

Returned to buy some more leggings. Without doubt the comfiest leggings I've ever worn. The first time of trying them was quite a workout- but once on, wow, the high waist, decent leg length (I'... See more

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Rated 5 out of 5 stars

These are easily the comfiest bras I’ve ever worn! I ordered the wrong size at first but the exchange request went smoothly and I received the replacements relatively quickly. They’re well... See more

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Rated 5 out of 5 stars

Good quality reasonably priced. I purchased two Ultimate Comfort Wireless Support Bras, they arrived within two days. They’re really comfy so I ordered two more, but inadvertently ordered the wrong si... See more

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Rated 3 out of 5 stars

Since my review I have received an email from a actual person with the service team. Offering a refund as well as keeping the items I bought.So I have increased the star rating accordingly. I ordered... See more

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Rated 5 out of 5 stars

The Contrive shaping high-waisted leggings are fantastic. They probably shave a dress size off me, and they are really comfortable too. I had a slight niggle with one pair (hole in the seam) and the c... See more

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Rated 5 out of 5 stars

Pleasantly surprised. My second purchase and I am delighted on both accounts. The garments are well made, competitively priced, delivery on time! 😘 I got two pairs of the High waisted leggings... See more

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Rated 5 out of 5 stars

I purchased the high waist tummy control black leggings which were slightly too small. I contacted customer service who sent out a larger size but also told me to keep the smaller leggings as a good... See more

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Rated 5 out of 5 stars

I ordered my strapless bra a little too small ld normally take medium but needed a bigger size. But l emailed company who l can only say we're marvellous they sent me a replacement within a few... See more

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Rated 5 out of 5 stars

As someone who has always struggled to find a bra that fits, discovering Conturve has been life-changing for me! The Ultimate Comfort Wireless Support Bra is magic, it actually holds your boobs up yet... See more

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Rated 1 out of 5 stars

Update the standard ‘sorry’ response to this review yet still no action , regarding a refund ! No response on instagram either Don’t waste you money STAY CLEAR ********************************... See more

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Rated 1 out of 5 stars

Promises full refunds if they don’t fit within 60 days. Refund portal nearly impossible to use. Impossible to get hold of via email. You just get excuse after excuse of why the refunds can’t be ma... See more

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Rated 5 out of 5 stars

I am giving 5 stars, a year ago, finishing work I had put on a load of weight, my clothes, not comforable, umps and bumps where you don't need them, I ordered, came in excellent time, a game change... See more

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Rated 5 out of 5 stars

I have been a customer with Conturve for quite sometime now & love their Shapewear Leggings, they are extremely well made & wash brilliantly. Conturve customer service is exceptional if you have a p... See more

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Rated 5 out of 5 stars

Easy ordering, sizes very well explained. Had a query and emailed; received a prompt reply. My order arrived on time, loved the internal packaging. Bras fitted well. I’ve now ordered more and told... See more

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Rated 4 out of 5 stars

The reason I don’t give 5 stars is because they don’t do proper sizes just small medium or large and bras should not be one size fits all and the small strapless left ridge at the top but fitted arou... See more

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Rated 4 out of 5 stars

Harriet in customer services has been great. She's recommended trying a smaller size which I have done for free (the comfort bras I ordered originally are slightly too big in the back for my cup size... See more

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Rated 1 out of 5 stars

Honestly, I don't know who is answering emails in what Conturve call a support area. I've now written to them 6 times simply asking for an order number to return a bra. I'm convinced I'm being answer... See more

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Rated 1 out of 5 stars

Not good at all . Bra doesn’t fit I don’t want an exchange only a refund as per their advertisements, however on the returns portal there isn’t an option to refund. Customer services are obviously... See more

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Rated 1 out of 5 stars

Conturve promise a “Hassle Free” returns policy. Currently they have an issue with the portal and after emailing them several times I am getting only automated responses from their support service. S... See more

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Rated 1 out of 5 stars

Ordered several items none of which fit. Tried returning all items only the cheaper items are returnable apparently. Nowhere on the website does it say these items cannot be returned. I have written t... See more

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Rated 5 out of 5 stars

I've been very pleased with my Conturve bras, but unfortunately they were no longer a good fit after surgery and weight loss. I ordered a different size which wasn't quite right and Conturve sent me r... See more

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Rated 5 out of 5 stars

Communication with Conturve was good. Bras may have taken a little while to arrive but were absolutely worth the wait. Non wired so super comfortable yet more than enough support so the "mono boob" wa... See more

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Rated 5 out of 5 stars

I ordered a support bra and it was so comfortable I just had to buy more. They are a perfect fit and comfortable to wear, it doesn't feel like you have anything on. I've already recommended Conturve... See more

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Rated 5 out of 5 stars

Wow what fantastic service. My problem was solved on a weekend via chat bot which was answered so quickly. Never had this service from any other company. No problem to exchange my bra & a different on... See more

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Rated 5 out of 5 stars

I have placed a couple of orders with Conturve. On both occasions I had a slight issue (nothing major). But one email to customer support each time resulted in a prompt friendly response which soon re... See more

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Rated 5 out of 5 stars

I was sceptical at first because of the number of companies popping up on Facebook and Instagram that aren’t genuine. However, I have received excellent service from Conturve. I recently had to return... See more

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Rated 5 out of 5 stars

I needed to exchange a bra so emailed the company & the response was super quick & dealt with within half an hour! First time I’d purchased from this company & I’ve now made further purchases.quality... See more

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Rated 5 out of 5 stars

I've had many Conturve Bras over the years snd I've just updated my "bra wardrobe" with some new Adjustable Wire Free Shaper Bras and they are soooo comfortable and fit me really well. This is extreme... See more

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Rated 5 out of 5 stars

Conturve excelled in customer service. After making a size error on my order I contacted them by email on 24 Dec. I immediately received a reply saying that I could return the wrong items by refusing... See more

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Rated 5 out of 5 stars

Conturve adverts are enticing and really true, their underwear are soft, comfortable and true to size. The 4 bras and one pair of panties within the two orders, which I bought lives up to their adver... See more

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Rated 1 out of 5 stars

Very angry I ordered one sports bra and 2 pairs of pants but received just 1 x bra and 1 x pants that look like they should have been sealed and had white powder inside ?? Applied for a return/refund... See more

Company replied


Company details

  1. Underwear Store
  2. Plus Size Clothing Store

Written by the company

Beauty comes in many forms, for far too long us women have been expected to look a certain way. We believe curves should be flaunted, not covered up. We are on a mission to help you love your body more and feel as confident as you should feel.


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I gave conturve a 5 because the quality…

I gave conturve a 5 because the quality of there garments are second to none especially the leggings , which I have quite a few pairs, they feel lovely in the skin and are firm enough to hold you in they don’t sag at the knees and are not see through at all. I am next going to try the new bra and I believe it will hopefully be of the same quality. Thank you Conturve.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

An update to this saga and of course…

An update to this saga and of course the items which were sent to me unauthorised at a cost of £33 are of course neither refundable or exchangeable! So what do I do now chuck em in the bin along with my £33.00. What a rubbish way to treat customers. Before you ask me again and we go through the email saga once more my order number is CT1444663. The items are the 2 XS bras which I paid £33 for but didn’t order.

I will never order from you again! SCAM!

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

VERY POOR AFTER SALES CARE - BEWARE!

I am at my wits' end with the Customer Service Dept. of this company. Things are fine if your purchase is ok:- their products are good and they will exchange if not suitable - ONCE!!! However, if you try a new product and can't get on with either offering they send you then you hit a big brick wall. I have tried to exchange and have got nowhere on their site. I have sent two emails (dated 05.01.26 and 30.01.26) to their Customer Service Dept. following their own instructions on their website - and have had no response at all. This is not customer service! They have taken my money and are now ignoring me! I have bought from them in the past and have liked their bras, but found myself out of pocket when trying some of their shapewear. This time I wanted to try a new bra product and have been left out of pocket again. Only use this company if you know what you are buying will be suitable! Do not buy anything speculatively as if it is no good, you may end up frustrated like me! They perfectly know my contact details as they bombard me with sales emails every week, but where is my incentive to buy from them again until they resolve this issue for me? BEWARE!!

February 12, 2026
Unprompted review
Rated 4 out of 5 stars

Great uplift for the bigger boob!

Absolutely great customer service from Harriet.
I am loving the bras I got. I never wear wireless because I don’t usually get the uplift from them but these are a very good surprise!
I don’t think I will be buying anything else in future and i highly recommend them.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. My leggings fall into bits after two months and they won’t do anything about it because it is 3 days after MBG period ends. This is not a case of trying to return because I am not happy with a fit. This is a faulty product that barely lasted two months

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quick delivery of really…

Excellent quick delivery of really lovely products.

February 6, 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your feedback! We’re glad you’re happy with the products and delivery. We really appreciate your support!

Rated 1 out of 5 stars

Warning, buyers beware!!

Warning, buyers beware!! If you have any issues you cannot speak to a human and they have all sorts of excuses on their site relating to delivery or non delivery as in my case, and have a message on saying their portal is down for certain things like trying to do an exchange or a refund.

February 11, 2026
Unprompted review
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Reply from Conturve

Thank you for your feedback. We’re sorry for the frustration you experienced and understand how this can feel concerning. This is not the experience we aim to provide. Our team is reviewing the portal and support workflows to ensure customers can easily reach us and process exchanges or refunds without issues.

Rated 5 out of 5 stars

Excellent customer service and suppprt

I ordered a bra in my ordinary bra size and when it arrived it was to big. I emailed to ask for advice on sizing. I received a response within an hour and was advised on how to measure myself properly. Harriet then guided me to the correct size. Harriet also arrange my exchange and new order. She was most helpful and provided excellent customer service. The best ive had in a long time. Harriet genuinely cares for her customers.

February 9, 2026
Unprompted review
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Reply from Conturve

Thank you for sharing your experience! We’re thrilled to hear that Harriet could help you find the right fit and provide excellent support. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Great company and good quality products

Great company. I bought two lovely bras, but the size was too big. I asked to exchange them for a smaller one. The process was easy, I had help throughout and eventually they told me I could also keep the big ones as a thank you. Very serious customer service and the bras are really nice and comfy!

February 7, 2026
Unprompted review
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Reply from Conturve

Thank you for your lovely feedback! We’re glad the exchange process was smooth and that you’re enjoying the comfort of your bras. We really appreciate your support!

Rated 1 out of 5 stars

Awful company. Ignoring ongoing requests to return the item.

Awful company. Ignoring emails, returns portal not working, order number now not being recognised, no way to get a label or even an address to return it. Awful fit and after email after email. Still no way to return it. I wonder where the positive reviews are coming from??? AVOID. Update: They have offered me a refund (-£3) and returns dont appear to be free. I'll wait and see if it hits my bank account and update.

February 6, 2026
Unprompted review
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Reply from Conturve

Thank you for your feedback. We’re really sorry for the experience and understand how frustrating this must have been. This is not the standard we aim to deliver. Our team is reviewing the return portal and email handling to ensure customers can easily process returns and get timely support.

Rated 5 out of 5 stars

Easy to order great comfort

Bras so comfortable. Best I’ve ever worn. Easy to order. Delivery spot on. Will definitely recommend Conturve. Thank you.

February 10, 2026
Unprompted review
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Reply from Conturve

Thank you for your kind words! We’re so glad you love the comfort and ease of ordering. We really appreciate your recommendation!

Rated 1 out of 5 stars

Full refund with 60 days?!??

Promises full refunds if they don’t fit within 60 days. Refund portal nearly impossible to use. Impossible to get hold of via email. You just get excuse after excuse of why the refunds can’t be made.

They won’t provide an address to send items back to and then say “keep them and we’ll refund you anyway” but the refund doesn’t come and as you didn’t send the items back presumably you cannot claim money back from your credit card, Klarna or PayPal. Clever trick.

Wish I’d checked the other reviews here before I bought. Scam. Avoid.

February 8, 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for sharing your experience. We’re really sorry for the frustration this caused and understand why this would feel concerning. This is not the experience we want for our customers. Our team is reviewing your case and the refund process to ensure issues like this are addressed and resolved.

Rated 4 out of 5 stars

Quality products and good customer service

Although the item I ordered wasn’t any good for me the quality is good and the customer service is amazing so if it’s something you are interested in purchasing through this company do so with confidence

February 5, 2026
Unprompted review
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Reply from Conturve

Thank you for your kind words! We’re glad to hear you enjoyed the quality and our customer service. We appreciate your support and hope your next purchase is a perfect fit!

Rated 2 out of 5 stars

Don't fall for it!

Bought a cami & strapless bra which we ok ( though the jury is still out with the bra). I thought they were actually letting me have a different bra at 80% off. Don't fall for this! There is no support, it rolls up & there's some strange padding in the cup. Tried to return but not allowed to - I must have missed some small print!! It won't happen again as I've unsubscribed. I'll be going back to Shapermint.

February 7, 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns around the offer and return process. This isn’t the experience we want for our customers. We’re reviewing this internally to improve clarity on promotions and make returns support clearer and easier.

Rated 5 out of 5 stars

For the first time in many years I have…

For the first time in many years I have bras that fit and feel so comfortable ........

February 7, 2026
Unprompted review
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Reply from Conturve

Thank you for sharing your experience! We’re thrilled to hear you finally have bras that fit and feel comfortable. We really appreciate your support!

Rated 5 out of 5 stars

I had a question about the bras

I had a question about the bras, and received a very helpful and prompt reply.

February 7, 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for sharing your experience! We’re glad our team could help and provide a prompt response. Your satisfaction means a lot to us!

Rated 5 out of 5 stars

These bras are the comfiest

These bras are the comfiest, softest on the market as well as being supportive and giving great shape too!

February 7, 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your wonderful feedback! We’re so glad to hear you find our bras both comfortable and supportive. Your support means a lot to us!

Rated 5 out of 5 stars

Saw the reviews and thought I’d buy…

Saw the reviews and thought I’d buy two, well what can I say, absolutely amazing, brought a further 6 bras. So comfortable, you don’t realise you have them on, no digging in, no back fat. Just love them. Told my work colleagues and four of them have als placed orders and love them.

January 5, 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for sharing your experience! We’re thrilled to hear you love the bras and that your colleagues are enjoying them too. Your support means so much to us!

Rated 3 out of 5 stars

It's not hassle free returns

Since my review I have received an email from a actual person with the service team. Offering a refund as well as keeping the items I bought.So I have increased the star rating accordingly.
I ordered two bras after seeing good reports. However when I tried the bras on they didn't give me any support and I decided to return them. The company promises hassle free returns. So far I have been offered everything except a return and refund via communication with the support team The last email I received from them stated how to solve problems with check out so it seems I am communicated with a robot not a human. It should not be this difficult to return the items.

February 6, 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your feedback and for the update. We’re sorry to hear about the frustration you experienced with the return process — we understand how disappointing that can be. We’re glad we were able to get in touch and confirm your refund, and we’ll continue working on improving our support and return experience. If you need any further assistance, our team is here to help.

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