Shapermint Reviews 39,047

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are pleased with the quality and the products offered by the business. Consumers highlight the comfort and the good fit of the bras, especially the wireless models. People appreciate the softness of the materials, the support, and the absence of digging straps. The leggings are also very popular, with reviewers loving their tummy control effect and the way they lift the booty. However, opinions on orders and delivery services are mixed. Some customers report prompt delivery and quick exchanges, while others mention delays and issues with lost parcels. The opinions on customer service are also diverse, with some reviewers praising the quick and helpful responses, while others express frustration with the robotic and inconsistent answers.

Based on these reviews

Rated 4 out of 5 stars

The quality of these garments are fabulous , love no extra tax!!, coupons are great , delivery is prompt, however your marketing tactics are a little disappointing, with the yeah I like to o save mone... See more

Company replied

Rated 4 out of 5 stars

I have ordered twice, products I have purchased all fitted well and love them. Check each product's sizing chart as they sometimes differ slightly. Both orders arrived promptly (Australia), the only n... See more

Rated 4 out of 5 stars

The website layout and customer service are great. I appreciate seeing multiple angles and details on the products. Unfortunately, the compression camis (even though I tried them in two different size... See more

Rated 4 out of 5 stars

First pair of bras didn't fit right as they ride up my rib cage, but the next different set (when I exchanged them) are fitting well and not riding up. Material are nice and soft. Underwear are nice... See more

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Rated 5 out of 5 stars

Like most women I hate shopping for bras, always being promised comfort and fit, but ending up pulling the darned thing off the moment I get home. And then came Shapermint! Sizing was so easy and deli... See more

Rated 2 out of 5 stars

I had had high hopes, but sizing all out - from their sizing guide I should be 3XL (18ff-18G) but band massively too long making cups too big. Absolutely zero support. Ended up with 1 x 2XL bra w... See more

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Rated 5 out of 5 stars

I had seen so many ads on Facebook & all the rave reviews, so I decided to order a couple of bras & camis. The bras are so comfortable & the camis smooth my bulges & I don’t feel like a stuffed sausag... See more

Rated 1 out of 5 stars

I made one order. Product received & is just ok. HOWEVER subscription fees added EVERY month since were not authorized or approved. No actual phone number for company & whichever communication form... See more

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Rated 5 out of 5 stars

I have ordered several products from Shapermint, and they have all met or exceeded my expectations. Their leggings are my favorite. They help to shape the problem area but remain comfortable througho... See more

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Rated 5 out of 5 stars

I recently had shoulder surgery and my doctor asked me to wear compression shirts to reduce swelling. Trial & error with different brands led me to Shapermint. The full sleeve compression Tshirt fit m... See more

Rated 5 out of 5 stars

Customer Service is top notch!!! The sizing for the leggings was off, I needed to return, I reached out, they got back to me super fast, no hassel whatsoever & refunded me immediately! I do love the S... See more

Rated 1 out of 5 stars

I ordered through Good Morning America Deals and Steals and the tracking number says it was picked up at the post office, I did not pick it up and I’d assume ID should be shown! So I never received my... See more

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Rated 5 out of 5 stars

I am a repeat customer because these bras are comfortable, once you figure out what size you really use. I am usually a 38 but find a 40 is much more comfortable, for example. They quality is fantast... See more

Rated 1 out of 5 stars

It has been a nightmare trying to have my order delivered properly. I got half my order contacted them they said they send the rest of the product but there was still one missing. Then I have contact... See more

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Rated 5 out of 5 stars

Shipping takes a WHILE, so if you're used to instant gratification like Amazon, it's not going to happen, but the team is fantastic about responding to emails and questions. My items were out of stoc... See more

Rated 5 out of 5 stars

Quick order & delivery Confusing Discounts 14 $ , 10%, deters from purchasing in 1st place. Trying to rip off customers???? Missed buying 2 bras had to get 2nd order to get better discount wante... See more

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Rated 3 out of 5 stars

The bra itself gives decent support. I find that they are quite bulky--lots of material. Beware of the hidden charges. I thought I was buying one and getting one free--it ended up that I bought 2 and... See more

Rated 5 out of 5 stars

The tummy Shapermint Essentials High-Waisted Shaping legging is amazing! It stays in place all day and does not roll down! So glad I got two , I practically wear them everyday. 😝 I highly recommend t... See more

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Rated 1 out of 5 stars

Well.... what to say, the order was lost in transit, whilst I appreciate it wasn't altogether Shapermint's fault, it definitely wasn't mine, after countless mails initially telling me how to return th... See more

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Rated 5 out of 5 stars

I originally bought a bra from Shapermint a few years ago and was one of my favourite ones to wear!! Finally decided to buy myself SharePoint tank tops and won't go back to wearing any other tank top... See more

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Rated 5 out of 5 stars

I love my Supportive Comfort Wireless Bra, so much so I have ordered another in Chai & 1 in black. Applying the discount codes is an added bonus. The fit & comfort is fantastic. No nasty wires digging... See more

Rated 5 out of 5 stars

Not only that the products are excellent and help a lot of women like myself that have some fat here and there, but the customer service is wonderful. A few months ago, I ordered a wrong size and I w... See more

Rated 5 out of 5 stars

Love your product, but hate that you send me a limited time cupon within minutes after getting an order from me. How about sending that cupon without a timeline. If I just ordered I probably don't ne... See more

Rated 5 out of 5 stars

It has been impossible to find comfortable bras for my daughters. Because their bust-size is so big, they have required bras with an underwire for support. The underwire inevitably cuts into their rib... See more

Rated 4 out of 5 stars

5 stars for excellent product quality - the girls are secure and happy - and efficient delivery. Customer service is also 5 stars. I bought 2 Everyday Comfort bras and 2 shaping bras and they fit... See more

Company replied

Rated 4 out of 5 stars

Shapermint has excellent undergarments, swimwear and leggings. Ordering and delivery typically goes well. When making a return or if items are out of stock it can be a bit of a challenge to get any is... See more

Rated 1 out of 5 stars

well, I order 2 items and online and I received an email shortly after telling me that 1 item was out of stock, if ordering online it should not let you put it in your cart if it is out of stock. so n... See more

Company replied

Rated 2 out of 5 stars

My product didn’t get to me . The carrier EVRI accepted they had lost my parcel but I cannot get any reply from shapermint . I want a refund or a replacement parcel. They are just nor responding. All... See more

Rated 3 out of 5 stars

I like their bras—they’re comfortable, though they could use a bit more support. One thing to watch out for during checkout: they present a “2 for 1” offer that’s misleading. It implies you’ll get a... See more

Company replied

Rated 5 out of 5 stars

I have purchased different bra types from shapermint contour bra and strapped wireless bra and a blue shaper cami. They are all comfortable . Never had any problems with getting these items ca... See more

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Rated 5 out of 5 stars

I ordered 2 Truekind bras the same size as my Shapermint bras when I received them they were smaller. I was able to email an associate who quickly processed my exchange and I just went up to the next... See more

Rated 4 out of 5 stars

Online buying is easy to do; However, I didn’t understand why took so long to be delivered until I get an email that’s out country. When I was buying bra I saw it cheaper once, then when I went back... See more

Company replied

Rated 2 out of 5 stars

It states free delivery over £55 on the website but I've been charged £11 delivery regardless at point of sale. I would have just ordered one item and paid £6 for delivery if I'd known... Not receive... See more

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Rated 5 out of 5 stars

Shopping was easy. I found the product I wanted and they walked you through choosing the right size. Shipping was pretty quick and provided updates. Unfortunately, I realized my body had changed size... See more

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Rated 5 out of 5 stars

Ordered online with Shapermint guidelines. Fits perfectly. Love the extra expansion piece. (Sometimes looser fit around rib cage is necessary). The free gift of the expandable briefs was a pleasant su... See more

Rated 2 out of 5 stars

Terrible experience trying to get a refund or exchange. Spent way too long with a chat bot going around in circles asking me repetitive questions. If you guarantee a great experience and fit, this sh... See more

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Rated 4 out of 5 stars

As a senior I am switching to wireless bras. Ordering was fairly easy except for the Club subscription - option? Bras arrived quickly and fit beautifully. Comfortable to wear all day as a 3XL. Tim... See more

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Rated 2 out of 5 stars

The products, once you find the right one are actually quite good. Customer service less so. You have to chase to get a solution. Oh n when you try to return an exchange item they give you a complet... See more

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Rated 5 out of 5 stars

Ordering bras online can be intimidating for sure. I took a chance and love what I have received. The bras are buttery soft, supportive without the wires, no straps digging into my shoulders and no ba... See more

Company replied

Rated 4 out of 5 stars

My experience with shaper mint was above average. I love a company that stands behind its products and is quick to address your concerns and returns. I love all of my shaper mint products. My only iss... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


Contact info

3.8

Great

TrustScore 4 out of 5

39K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Great products and service

I had to exchange a size that I ordered which was too small, and they exchanged it and let me keep the smaller size to donate/pass on to someone else. Great products and I referred a few friends.

February 10, 2026
Unprompted review
Rated 4 out of 5 stars

This is a great product

This is a great product. It is great for smoothing your lumps and bumps. The only reason I gave 4 stars is because my high waist boyshorts kept rolling down. I don't know why but it would not stay up.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Didn’t want add-ons at checkout

Didn’t want add-ons at checkout, clicked to see offer & it completed order & charged me without reviewing!! Now it won’t let me modify or cancel order. There is no customer service, only a chat bot! Sent an email
& it says they’ll respond in 5 days. Horrible customer service & seems like a scam!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Shapermint Feb 2026 Order

I have used your products for the last 2 years. It's easy to order, orders are shipped quickly and the best part is the comfort and fit of the product. Sizes are pretty much on target but I would recommend checking the Sizes before ordering.

February 12, 2026
Unprompted review
Rated 4 out of 5 stars

These bras are very comfortable

These bras are very comfortable, cover all the right areas and don’t dig into my shoulders. I like that it smooths out any bulging I have and it’s the perfect stretch all the way around put still looks good.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

I love the Shapermint

I love the leggings. I recently bought a couple different styles of bras and are excited about trying for the first time wearing wireless bras.! Tried them on and feel fantastic. I have some communications with Customer Support and they were 5 star. Met my expectations with great professionalism and support to the customer.

February 12, 2026
Unprompted review
Rated 2 out of 5 stars

Return fee even if bra doesn’t fit correctly

I made my first order of bras, when I tried it on it was too big. Then I exchanged it for smaller size and different style and it just didn’t fit right, mind you I have scoliosis so it is hard for me to find bras. Now I’m trying to return my second order due to it not fitting correctly and they charge $6 per item to return. I feel that is not right especially since my reason is for a medical issue.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great products

Great website, be sure and follow the sizing guidelines.
Products are well made and shipped promptly. I will be ordering more.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Must have for your wardrobe

The price and quality of these undergarments are amazing! The variety and convenience makes it a no brainer to purchase from Shapermint. My bra was so comfortable I forgot it was on!

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

I love the camis that I ordered

I love the camis that I ordered. So I placed another order for different camis. Trying to get to the actual checkout without being bombarded with so many more offers. I just want to check out. But the quality of the camis are wonderful and shipment and delivery are great

February 9, 2026
Unprompted review
Rated 4 out of 5 stars

I’m very impress with the quality and…

I’m very impress with the quality and style of your products it fits well with my body shape. The price is reasonable affordable and the delivery is spot on so at this time I’m happy please continue with the great job and making us women look & feel fabulous 😊😊❤️

February 6, 2026
Unprompted review
Rated 4 out of 5 stars

The products are great

The products are great. True to size. Delivered on time. A slight mixup when ordering means I have to send something back. The super efficient order system makes it difficult to correct mistakes easily.

February 12, 2026

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