cottages.com Reviews 98,109

Have used this company several times and never had any problems or complaints about the properties we have stayed in. My only concern is that they make it far easier to find dog-friendly places than... See more

I've enjoyed browsing for our perfect holiday cottage. It's quite a few years since our last holiday due to mobility issues, so we wanted this to be a gentle reintroduction to being away. We could fin... See more

Booking the cottage for our summer break was simple and carried out efficiently and effectively. What was somewhat difficult and time consuming was our selection of the cottage - Cottages.com has so m... See more

We were trying to book a break on-line, which is not generally a problem. However we were trying to tie in with a voucher we had and wanted to use. The property we were trying to book would not come u... See more

We booked seven nights at Hidden Treasure in Whitby; it was a lovely ground floor room with an ensuite shower with toilet. The open plan room, which includes kitchen, bed and living and eating area, w... See more

Good spread of properties, well described. Web site generally simple to use. However, when we received our confirmation e mail, it said we should create an account. Tried several times and each time i... See more

Lovely comfortable spacious cottage with safe enclosed garden and off-road parking. On busy country road, though quieter lane opposite is OK for dog walks when footpaths and the dog field are too... See more

Great base for exploring Cheshire& shropshire. House was large with ample room for us 4 adults and a single bedroom for the baby. Maybe could have been cleaner,but most properties dont get a thorough... See more

Beautiful apartment. Really well equipped and smelt lovely and clean on arrival with tea and coffee left for us. Location and views are absolutely amazing. Kids loved the Wii and having their own T... See more

Easy to book online except for a small glitch in paying! Accept that this may have been my banking app, but my booking timed out which led to unnecessary emails sent out! Refreshed my session and cha... See more

The cottage exceeded expectations; it was warm cosy and had a lovely log burner. We had everything we needed and the host was incredibly helpful. The bath is something to behold; lovely clawfoot tub... See more

We had a lovely stay at the cottage. It was spotlessly clean, comfortable, and very cosy — the kind of place you immediately feel at home in. The shower and steam room were a real highlight, abso... See more

Using cottages.com is so simple for booking. Details are available straight away which gives peace of mind. Properties are always as stated in our experience & we’ve never been disappointed

Stayed at Home-farm The Farmhouse Dunragit. Fabulous property, great facilities. Spotlessly clean. Was a perfect venue for all of our family to meet up. Hot-tub was great and was brilliant to have... See more

Wide choice of holiday lets. We were able to identify our requirements like a hot tub and so we could find the best holiday for us. We have previously booked through cottages.com and the pictures and... See more

Fantastic cottage in an excellent location. Mega friendly contact who is available for any queries or help. Great butcher's shop, delicatessen and bakeries. Pubs, restaurants and a hardware shop tha... See more

A delightfully simple process. All the information was provided in a timely fashion, with clear instructions on location and whereabouts. A big shout out to Penny who contacted me prior to travel with... See more

Very easy to book and use the web page . Very accurate honest descriptions. Our cottage and hosts were impeccable. We felt spoiled by the amazing welcome pack and many extras. Our host were so... See more

Hassle free booking experience. Insurance was offered once and that was it for any add ons, not pushy at all. Very prompt final booking confirmation. Not on this occasion but due to an unexpected new... See more

Bramble Cottage is a lovely place to recharge and relax in very quiet surroundings. It is cosy and well appointed and the hosts extend a very warm welcome, including delicious homemade cakes. Easy acc... See more

Flood warnings were issued for the area so felt it would be dangerous to go but we were not allowed to move our booking. Although the warning was amber initially the warning said they expected it to m... See more

Lots of confusing paragraphs regarding cancellations of a booking. Split payments, they even grab all your deposit & half of your stay amount 70 days prior to your booked start date!!! Admin, booking,... See more

The price shown on the website cottage page increased on the invoice when the booking was made. Despite being able to prove this to customer services they refused to correct the invoiced price. C... See more

Please, please, please add a search facility to your website. Having found a property we liked on cottages.com we then accessed the site via the Tesco club card website (to book it with some disc... See more

fully furnished kitchen excellen,lots of games etc was available ,welcome pack could have had small bottle of milk. disappointed that restaurant next door was closed as if knew wouldn’t have book... See more

I booked through the website then I noticed some bad reviews..I went onto live chat with my concerns,at first they said if you get any problems on holiday contact owners.i had to ask for them to conta... See more

Cotaage wasnt ready on arrival amd couldn't access it. Contacted help, but they couldn't reach the owners. Eventually was given a code to access cottage after about an hour. On entering cottage h... See more

I booked a cottage in the sale only to receive a phone call 3 weeks later saying the owner did not agree with the 'sale' price and wanted a further £250 for our booking. Cottages.com offered to refund... See more

Totally disgusting service !!! Had to cancel our booking due to personal reasons. Couldn’t cancel in the App as just kept going back to start again after numerous attempts ! Contacted them direct bia... See more

Always enjoyable browsing through the properties available on Cottages.com. We've used them on numerous occasions and never been disappointed. Three excellent breaks this year in quality accommodati... See more

Cannot recommend this place beautiful little holiday let, highly enough! Perfect location for exploring The Peak District and local Sheffield city. Super cosy apartment, clean and all amenities a... See more

Absolutely awful company, don't understand the point of having them as a middle man! Diabolical service! Booked a venue and contacted them to ask for early check in, only to be told "oh bookings cance... See more

We have booked to rent Highfield Cottage for 4 nights 30th December 26 to 2nd January 27. Cottage looks beautiful booked with Hot Tub which we have been advised yesterday is not operational. Just wai... See more

Very clean accommodation with comfortable beds. Quiet residential area. Some local shops good fish and chip shop nearby and a nice cafe in the high street. Walk to harbour approximately 15 minutes un... See more

Cottages are described in great detail with very descriptive photos, which makes it easier to eventually choose one. A wonderful selection of cottages. Because I have our awful forex rate to contend w... See more

Website is easy to navigate with popular features you can add to your search. Good choice of properties and the drop downs on the main page include deals, inspiration and destinations which for us tak... See more

Absolutely stunning cottage. Wonderful views over Exmoor, quiet, dark starry skies, a nice open fire, plenty of room, games and lots of interesting books. But on top of all this our hosts really ma... See more

Booked a cottage recently, but access to my account is blocked by the wrong password. Cannot reset the password as the link to the button doesn't work, only online help. We run a travel business and w... See more

Crugwallins Farmhouse Cottage Holidays. Lovely cottage holiday with our dog Smudge, pretty garden at rear of cottage fully enclosed with pretty shrubs around. Tania and Jon so pleasant and helpful... See more

Staff very pleasant & helpful. Easy to use website. Good choice of properties & locations. Have noticed prices have increased quite a bit. One in particular has increased by 30% don't know if that... See more

We have had real trouble trying to find an affordable and suitable accommodation for us as a couple and our dog. he’s a well behaved boy, but I understand some people don’t understand the breed and so... See more

I started to complete my booking on line but I had to ring and speak to an advisor to complete my booking. When I asked if I had any outstanding vouchers as I frequently book with cottages.com I was... See more

There is a lot of choice, and it's fairly easy to search an area with different filters of your choice. However, I couldn't find a way to save any favourite cottages, which made it less convenient th... See more

Easy to understand format with lots of great properties to choose from. Weve booked several cottages and never had a problem. All have turned out to be as described bar 1 which wasnt too clean but ove... See more

We’ve used cottages.com many times over the last twelve or so years, usually twice and often three times a year. We have never had a disappointing stay. Even with two dogs, and sometimes daughter and... See more