Hoseasons Reviews 55,557

The advisor i spoke to (sorry ive forgotten his name) was very helpful and considerate. He did however think my rottweiler was on the banned breed list but when I corrected him he didnt question it. S... See more

Got through on the helpline to book stay, as website kept sending me in circles and returning me to the main page. The advisor (Tom?) was polite, efficient, and patient - guiding me to the right ch... See more

After struggling with your website, due to high volume I was told, I rang for support. Think it was Richie, sorry if I have the name incorrect. He was amazing asked what accommodation we needed an... See more

Wow what amazing experience. We have booked many times before with Hoseasons and no issues. However we booked a stay for new year however due to losing our baby we had to cancel. No problem deposit mo... See more

Phoned week before planned holiday which we paid significantly for. Told no longer could offer the 4 days we paid for arriving on the Thursday. Clearly this is due to the school holidays and wanting t... See more

I gave a 5 star rating as my booking was made easier for me by booking over the phone. I was struggling with online booking, looked up the Hoseasons number & was connected to a lovely lady named Annet... See more

Hoseasons has a good selection of properties with comprehensive information about each one. Booking online is really easy. The prices are excellent and rival other companies I have checked, even cheap... See more

Good size, quality apartment for two. Clean and well decorated, good quality furnishings and very comfortable bed. Large bathroom with double sink and shower (over bath). Kitchen reasonably well stock... See more

Used Hoseasons to book holidays all over the UK these last few years and have never been disappointed. My two dogs are always welcome (generally an extra fee for them which is fine), always the best o... See more

Raywell country lodges, we have stayed here numerous times and keep coming back , the tea rooms on site is lovely, especially the scones, the staff go out of their way for you, The lodges are always... See more

Have used Hoseasons many times over the past 15yrs. Easy website to use, multiple payment options available to me with a variety deposit options too. A great variety of properties were available to me... See more

Fantastic site and really friendly staff. beautiful grounds with lakes and all lodges in great positions . The lodge has its own EV charging point and cost £25 Monday to Friday. Charge as much as yo... See more

We were looking for a family get together that suited us all individually with regards to the travelling distance. Inside ideally gave us 4 bedrooms and three bathrooms, which is brilliant. We liked t... See more

⭐⭐⭐⭐⭐ I would highly recommend Hoseasons based on my experience so far. The customer service has been excellent and very helpful. Even when I had some issues or questions before my stay, the staff we... See more

Booked a stay over Xmas at The Barns (lodge/cabin/hot tub) @ Ellesmere at nearly a £1k for 3 nights. The accommodation was dirty, substandard, and poorly maintained! Avoid this accommodation! Despite... See more

We had a wonderful stay at this lodge. The site was incredibly quiet and peaceful, making it the perfect place to relax, especially with the hot tub. It’s very dog-friendly, which was a huge bonus for... See more

Late booking choice still available. Straight forward online booking. Choice of Parks, information clearly available. Return email almost immediately sent. Received a phone call today booking should b... See more

Arrived at accommodation to be told it’s shut down left miles away from home with a baby to find our own accommodation. Following day hours later found a replacement the picture wasn’t what we got it... See more

Having found a holiday that suited us one was struggling to navigate the booking system to bring up the right dares for the accomadation we wanted. Having contacted a real person on the contact number... See more

Despite the predictable wet weather in The Peaks we had a peaceful and relaxing end of January holiday, after all the rushing around for Christmas and the New Year holdays. A lovely equipped spaci... See more

Advertised their January sale with discounted prices. We chose a lodge advertised on the dates we wanted as £385 total price however when we came to pay the booking went through at a higher price. Ran... See more

Booked swan lake view lodge at marine caravan park, it has just been cancelled on us 5 week before be go saying it’s no longer available that weekend, just checked and it’s still available to book mor... See more

Stayed in a signature cabin for NYE. Wasn’t impressed at all. In need of some TLC, beds uncomfortable, duvet and pillow were incredibly cheap and stained. WiFi was absolutely shocking and no mobile... See more

Cabin was freezing when we got there spent the first night with two maintenance men they were coming n our cabin trying to fix stuff fron 4:30 till 9 pm so the heating wasn’t working the hot tub was... See more

Have booked holidays through hoarsens for about 12 years. Aug 25 took the family to an expensive luxury lodge which had several faults including mould which triggered partners COPD and meant we had t... See more

Never Book with Hoseasons Holidays. You book a holiday pay your deposit and then they cancel the holiday when its still available and ask you to pay a higher price. Management and Customer Services... See more

Extremely poor customer service. Made a booking of which I was told had a hot tub by Hoseseasons live chat of which I found out it didnt. They couldnt even offer a discount/refund/voucher for an error... See more

This lodge was not the usual standard that I have experienced with Hoseasons in the past. There were very shabby doors/cupboards/mirrors/furniture throughout the lodge. There was no light installed... See more

Although had selected Saturday 13th to the 20th the system changed it to Sunday 14th which is not when I wanted to go. Also now not able to book a 2nd caravan although originally could when looking at... See more

Absolutely disgusting customer service . My trip has been cancelled for the second time in a row, due to a boiler issue!! ( Apparently) Liam and Leah at Hoseasons are so rude and have Absolutely n... See more

Wide choice of holiday boats. The equipment on the boats is very good. The website can be improved especially if you are trying to compare boats. Also, boat location would benefit from being displ... See more

Having used Hoseasons on many occasions, I have found them to be a good company for booking holidays to suit all budgets. Booking process is simple and once booked communication is good. The drop of p... See more

Booked my holiday paid and got a confirmation email. 4 days later l noticed the money had been refunded so l called to ask why and they said it wasn't available. No email to inform me and why did the... See more

Discussing. Having booked and paid for in full for our holiday where we were going to join our son and grandsons at the same site. Hoseasons just decided to cancel our booking stating that the caravan... See more

+Clean and modern caravan in quiet area of park. +very friendly and helpful staff +good bar/restaurant with decent selection of food and drinks +beautiful, well maintained site within easy walki... See more

Had an awful experience at The Barns Ellesmere, booked via Hoseasons. They’re literally impossible to speak to, unresponsive to emails, and when eventually I did get a response, completely dismissive... See more

Still very frustrated at the complete disregard about my complaint about the uncleanliness of the cabin we booked. Have asked several times for a senior director to call me but customer service say t... See more

Glamping yurts were amazing. Lovely peaceful setting but still near to many attractions and short drive from beautiful beaches. Plenty of wood supplied for fires and heating hot tubs. All staff we met... See more

Returned from holiday, hoseasons offered incentive to book for 2026. Had to be done on line, very poor experience with on line system! Left me unsure of figures used by them as not clear online or on... See more

Pleasant staff on reception who coped extremely well under pressure due to late availability of lodges - very unusual but frustrating for all concerned. Vastly improved chef/menu on same time last yea... See more

Helpful staff, nice facilities including 10 Pin Bowling and Pool. Also a gym and good sized swimming pool. Restaurant attached albeit prices a little higher than some. Lovely accommodation and surroun... See more

I tried to reserve this accomodation several times but the web site just said "Oops something went wrong at our end" and offered to return me to the main booking page. I eventually found it was a res... See more

The lodge, location and overall holiday was excellent, but the small detail means we won't return unfortunately. 1. The drive into the site (approx 1/2 a mile is badly rutted and deep potholes... See more

Wanted to book four lodges at Norfolk Woods, for a family celebration. The agent was extremely helpful and had personal experience of the location, and was even able to make suggestions as to which lo... See more

Arrived at Kenwick woods and no lodge booked despite paying over £1000 plus swimming and activity packages. Brought frozen and fridge goods with us and food going to waste while hotel reception... See more

We have been using Hoseasons for about 10 years and thoroughly enjoyed our annual January hot tub getaway. This year, we had to deal with an end of life situation. We did not ask for a refund, but to... See more