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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. People express significant concerns about payments, mentioning issues such as low earnings, payments not being sent, or discrepancies in the amount paid. Consumers also report problems with project availability, with some indicating that projects are often inactive or inaccessible despite successful qualification. The main issues pointed out by reviewers are related to the service, the website, and the overall user experience. Many consumers report technical issues, lack of transparency, and poor customer service, with support teams often providing unhelpful or automated responses. People also express frustration with the onboarding process, account suspensions, and the platform's design, which they say leads to instant disqualification from projects.

Based on these reviews

Rated 2 out of 5 stars

You do not get proper training for the tasks.Some evaluations don’t have videos and completely confusing.I worked for the whole month and got only $30, they lie about the rate and what you can earn. T... See more

Rated 1 out of 5 stars

Complete scam and a total waste of time! They kept prompting me over Christmas to finish their elaborate quizes, onboarding and project trainings only to finally find out that there's absolutely no wo... See more

Rated 1 out of 5 stars

UNBELIEVABLE joke of a "company"!! My passport/ID was under review for weeks and weeks and weeks despite the fact that it should have been a case of 15 minutes - then it said 48 hours.... and the... See more

Rated 4 out of 5 stars

They do pay. But every different project works differently, for some info is clear and for others it's confusing. I've not worked for about two weeks, yet I was sent feedback (mistakes I've made... See more

Rated 1 out of 5 stars

Complete scam. 1. Offers a well paid project 2. Make account: Give them all of your personal information 3. Do some unpaid tests 4. Get your account suspended "Under review" forever. 5. Wait... See more

Rated 1 out of 5 stars

AVOID AT ALL COSTS! And I do mean costs, because they are involved. It will cost you hours upon hours of wasted time trying to get the tasks to function properly, trying to get helpdesk to actu... See more

Rated 1 out of 5 stars

Simply put, CrowdGen is a joke. Don’t waste your time on this platform. They list projects that are either already inactive or completely inaccessible. You’ll be asked to go through a series of q... See more

Rated 1 out of 5 stars

My account is under rewiev almost half of a year. I sent emails them few times and got same automatically answer, something like "we working on it and ask for your patience". Besides I was cheated... See more

Rated 1 out of 5 stars

This is the worst platform I have come across.signed up back in 2021 in a hope to get job when it was initially know as appen.After transitioning to crowdgen and applied for a role after rigorously pa... See more

Rated 1 out of 5 stars

I signed up with honest intentions to earn extra money. They are a total waste of time and likely a scam because they require all your personal information. I signed up, I followed their process... See more

Rated 1 out of 5 stars

Complete waste of time. Qualification tasks may take quite some time and have you fail without ANY transparency. Tasks you qualify succesfully for may never actually start. Tasks that DO start and get... See more

Rated 1 out of 5 stars

I had waited for about 5 weeks for the Project Thyme onboarding email to be sent after completing several qualification steps, quizzes, and identity verification, only to be ignored. When I rea... See more

Rated 1 out of 5 stars

The company, Appen Crowgen, seemed like the fantastic place where you could work remotely and earn good money. I personally qualified for 90% of all the projects I was presented with, but never got s... See more

Rated 1 out of 5 stars

Appen Crowdgen is an absolute waste of time, I signed up over 2 weeks ago, spent hours on tasks I thought were paid work only to not have earned a penny, how is this even legal?

Rated 1 out of 5 stars

A really awful company for casual work. They have so many promises of paid work and it looks professional. But don't fall for it. You have to go through so many loopholes it just isn't worth it... See more

Rated 1 out of 5 stars

They didn't give me any new project for months then they sent me an email or of the blue saying I violated their community standards (what community standards?) and that they were going to deactiv... See more

Rated 5 out of 5 stars

Worked for over a month at Crowdgen, and today i received my payment. I am really happy and was skeptical at first because of previous reviews here on trustpilot. Crowdgen has only treated me good.

Rated 1 out of 5 stars

I was invited to the Crowdgen project, completed every required test, passed them, and submitted my ID properly. Yet my ID status has never been updated. For over a year, all I have ever received f... See more

Rated 1 out of 5 stars

Appen (now known as Crowdgen) used to be good for me until about mid 2023 or Jan/Feb 2024. I joined Appen in Jan 2020 and worked on some good paying projects, and their processes and support were qu... See more

Rated 1 out of 5 stars

By far the worst customer support experience. It's just a shitty company paying you 5-7 bucks an hour (which i beyond the minimum of 20 usd) to do the job for companies who wouldn't hire on a regular... See more

Rated 1 out of 5 stars

I applied for a job, followed the steps, got my study materials, got into them and then went of the test. The moment I clicked DONE after finishing the test I was logged out of the app. Never got a te... See more

Rated 1 out of 5 stars

I was deactivated from CrowdGen with a vague accusation of violating Contributor Standards, which I firmly believe is false. I followed all guidelines and was never warned or informed of any issue... See more

Rated 1 out of 5 stars

Be careful when giving your personal information to such companies. Their Terms and Conditions are vague, there is no communication when you have issues as a translator/candidate for their projects, a... See more

Rated 1 out of 5 stars

A complete scam. Not only they didn't pay me anything, but they stole my personal information when they asked me to send identification. You have been warned! Stay away!

Rated 1 out of 5 stars

Aggressive recruiting on social media platforms, but I recommend avoiding it unless you like wasting your time. So far, two weeks after submitting my ID for verification, it’s still under review. Th... See more

Rated 1 out of 5 stars

Zero support on applications if they have site issues. Literally bumps users out of projects with no transparency as to why. Not worth the time and effort they require "applying" for projects.

Rated 1 out of 5 stars

The worst website for making extra income the customer service is terrible no response at all. I’ve passed a project and still haven’t received any tasks to work on it.

Rated 2 out of 5 stars

I signed up with them in Oct 2024. Got enrolled in a project (Fireweed), worked and eventually paid after two months. My problem with them is: 1. Awful support system to say the least. 2. Pay pe... See more

Rated 1 out of 5 stars

I have worked on several projects with Crowdgen (Appen) since June of 2019. The first five years were pretty good. The work was not always steady, but for the most part I was happy with it. I was paid... See more

Rated 1 out of 5 stars

Horrible organization, had to follow them up for £271 and they took 2 months to eventually pay, only to pay me $271 which is roughly £202. scumbags

Rated 4 out of 5 stars

work hours reduced, meaning that payout also reduced. but its still fair for me. but you guys should increase work hours for better payouts

Rated 1 out of 5 stars

DO NOT GIVE THESE FRAUDS YOUR DATA OR ANY PERSONAL INFORMATION!! Due to heavy marketing on social media and the promise of available work, I signed up for Crowdgen. I have approximately 2-3... See more

Rated 5 out of 5 stars

I have a great experience with the company. However, I waited for - I think maybe more than a half of a year to kick off the project. I was patience, and I was waiting. I made all the assessment. I re... See more

Rated 5 out of 5 stars

I participated on a recording job. Made a big pay for this kind of job, got to participate 4 times and have my money paid already

Rated 1 out of 5 stars

Very sketchy, I’m so glad I never completed onboarding and never gave them any financial information and only gave them an email created solely for this app.

Rated 1 out of 5 stars

Absolutely terrible CrowdGen staff are absolutely and disgustingly unprofessional I recently applied to work a project and went through the verification process that was arduous but that’s... See more

Rated 1 out of 5 stars

Appen's glory ended years ago. The bad reviews you will read here are all true. I'm writing this review to denounce their awful service. One day they decided to suspend my account for violati... See more

Rated 1 out of 5 stars

Everything sounds so amazing and enticing. Until something can't be done. You aren't able to change your profile. If you can't change your phone number you can't get paid. Well you have to do a ticket... See more

Rated 1 out of 5 stars

A frustrating and unprofessional experience. I joined CrowdGen with high hopes, expecting a professional and reliable platform. Unfortunately, it fell far short. The platform itself is poorly designed... See more

Rated 1 out of 5 stars

They don't pay on time or at all. They don't respond to questions or help when you need it. Don't get involved with this company

Rated 1 out of 5 stars

February 18, 2025 Hey Wendy, Congratulations, you’ve been shortlisted to Millettia Falcon: English-United States at CrowdGen! As you know, most projects require... See more

Rated 1 out of 5 stars

where's my $110 ? They take WEEKS to answer and they say you only have 72hours to reply to our email.. WHY/WHAT THE HELL IS THAT ???? YOU OWE ME MONEY!!

Rated 1 out of 5 stars

I have worked at Appen/Crowdgen for over 2 years at the time of writing this. To be short and simple, it's independent contract work that lets workers explore numerous online tasks that they c... See more


1.6

Bad

TrustScore 1.5 out of 5

103 reviews

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Rated 1 out of 5 stars

Ridiculous

I didn't receive the payout from portal before + paid more fees than earn.
You can spend hours to understanding fully the project and documentation, it took 1–5 hours, but then it's not possible to finish the process as ID validation doesn't work (both on pc and mobile) and user is completely blocked. Even if he is lucky, there are no tasks at all after spend hours on quizzes. The support says - sorry, it's an only quiz and it not guarantee work. The payout is very low, the page works very slow with lot of issues. Not worth the time.

October 23, 2024
Unprompted review
Rated 1 out of 5 stars

The new Crowdgen platform is full of…

The new Crowdgen platform is full of bugs and errors, and it takes a long time to load. I completed the pre-qualification, but I got stuck at the ID verification step, as it isn't working and keeps loading. I have submitted multiple tickets, but it seems there is no support available.

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

BE CAREFUL

I have been waiting for payment for work I completed in August 2024. I keep getting a variety of emails all thanking me for my patience. But I still have yet to see any actual money. My work hours finally uploaded yesterday, and I approved them for payment but surprise, surprise... today my work hours are suddenly gone and I have not been paid.

October 6, 2024
Unprompted review
Rated 1 out of 5 stars

Earnings unpaid

Earnings unpaid. Barely functioning platform and complete absence of support. Some people rely heavily on the earnings from Appen's projects, still, many of us haven't been paid September's earnings.

October 14, 2024
Unprompted review
Rated 1 out of 5 stars

No Communication, No Support, No Honesty

The management team will never communicate with you. Most projects have no way to talk to anyone on the project. You will feel completely isolated and alone with no communication. You will not understand the policies or procedures. You will put in for a project and never hear back. You will get accepted on the project 6 months later and then have it shut down 3 weeks later without an explanation.
Support is useless, unhelpful, and rude. The Support team does not read your emails. Any email you send them will be closed without response or you will get some comment that has nothing to do with your question.

While this is a legit company and not a scam, I would never recommend anyone works here because they just hate their workers and do not care about them at all.

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

No Help Desk support

I have been signed up with Appen for two years. I was never selected for any jobs. Now that they have started CrowdGen I was pretty excited to have new opportunites to do some work for additional money. I am unable to set up my "payments" because their pop up says my number is associated with another account. Without being able to set up my payments, I cannot move forward with completing projects. I have submitted help desk tickets twice (one in late September and again yesterday) with no response. Frustrated. I just want an opportunity to make a little extra money.

September 18, 2024
Unprompted review
Show reviews in all languages. (103 reviews)

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