Crisis and Trauma Resource Institute Reviews 197

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers particularly appreciate the positive user experience and the knowledgeable, engaging staff. Many found the workshops and training sessions to be enjoyable, informative, and easy to follow, with clear and straightforward teaching methods. Reviewers also value the interactive nature of the courses, including discussions and real-life examples, which enhanced their professional development. Consumers highlight the ease of navigating the website and the simplicity of the purchase process. The facilitators are commended for creating an immersive and supportive learning environment. People also appreciated the practical information and direction provided, noting that they could easily apply the strategies learned. Overall, reviewers express satisfaction with the company's ability to deliver valuable and accessible training experiences.

Based on these reviews

Rated 5 out of 5 stars

The on demand workshops are easy to access and the online manuals help keep you on track. When something resonates, you can rewind and watch again. I just finished BPD and it was educational and very... See more

Company replied

Rated 5 out of 5 stars

Always great workshops and Manuels. Valuable and information that can be used in real life situations right away. Thank you CTRI for yet another excellent workshop.

Company replied

Rated 5 out of 5 stars

We had a lovely, compact hour with our trainer, Heather. She's full of first-hand experience and lots of humour- which always makes folks remember the content better!

Company replied

Rated 5 out of 5 stars

Sheri (who presented the course) was amazing! The topic, of course, was a very important one but how something is presented and explained can make all the difference and this was very evident with She... See more

Company replied

Rated 5 out of 5 stars

It is always a pleasure to reach out to the CTRI team, who offer incredible support regardless of the inquiry or issue. Whether we are working with them to create in-person training, sign up f... See more

Company replied

Rated 5 out of 5 stars

What an absolutely amazing experience. It was a 5 day workshop with two of the most incredibly humble, knowledgeable, experienced and gentle facilitators I've had the pleasure to learn from. It was fu... See more

Rated 5 out of 5 stars

This course gave me the foundation for understanding why people may be difficult in certain situations and some tools with how to deal with the issue constructively. It has sparked my interest in how... See more

Company replied

Rated 5 out of 5 stars

The facilitator was brilliant and even though I was doing it virtually and not as part of a group at the time, I really enjoyed it and learnt a lot. It makes me want to do more.

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Rated 5 out of 5 stars

I learned a lot, especially the way the workshop was run - not just presentation but a lot of interaction with the attendees. Good material and very helpful.

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Rated 5 out of 5 stars

I was able to speak with someone immediately and they walked me through the website with ease! My experience was great!

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Rated 5 out of 5 stars

Purchased an online course on Lateral Violence. Just started it yesterday. The purchase was simple and easy to navigate.

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Rated 4 out of 5 stars

There was nothing wrong with the presentation or the presentation skills of the presenter, but the workshop was more basic than I realized. I have been a clinician for 28 years and (fortunately) ther... See more

Rated 5 out of 5 stars

Working with people who are passionate about restorative justice made this experience more enriching. It was a beautiful blend of information/theory and practice. Alana brought knowledge, expertise,... See more

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Rated 3 out of 5 stars

Well done presentation by an engaging and knowledgeable speaker with very valid points made throughout. Subject based (in part) on the COVID driven isolation and its effects. Although isolation has n... See more

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Rated 4 out of 5 stars

I really enjoyed the breakout rooms for discussions with others, especially the opportunity to put everything into action at the end, and have additional instructors available for support. Instructo... See more

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Rated 4 out of 5 stars

The overall content of the program was great. I learned a lot. Some of the challenges faced by workers were eye-opening. I can apply the strategies I learned. I would have liked to be able to change... See more

Rated 3 out of 5 stars

I think the manual is quite good. The pre recorded ‘workshop’ isn’t that great at all. It’s someohe else’s workshop that you just watch. Some of the questions were repeated or unclear in the test.

Company replied

Rated 5 out of 5 stars

The workshop I attached was great. The discussion with the attendees are very helpful for my professional development.

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Rated 4 out of 5 stars

By having it online but the online talk was hard to follow along with the hand outs. I had a hard time following along as I had to jump in and out a couple of times.

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Rated 4 out of 5 stars

Was simple to complete. Only feedback would be to provide information on when will receive a link to the training.

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Rated 5 out of 5 stars

Critical Incident Group Debrief was excellent! Facilitator held space for each participant and made the training engaging for all. Highly recommend.

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Rated 5 out of 5 stars

The site is easy to navigate and the class is very easy to work with.

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Rated 4 out of 5 stars

The workshop provided great usable information, and was presented with lots of real life examples. Facilitator was knowledgeable and held the attention of participants well.

Company replied

Rated 5 out of 5 stars

Amazing facilitator, who was knowledgeable and engaging. Very informative, evidence-based and thorough Manual and dynamic webinar sessions.

Rated 5 out of 5 stars

Extremely helpful and insightful presentation of trauma resiliency. The instructor was engaging and used cultural competence.

Rated 4 out of 5 stars

Well presented, interactive and clear. Good practical information and direction.

Company replied


Company details

  1. #2 of 4 best companies in Training Centre

Written by the company

We envision a world where everyone is trauma-informed. We provide training, consulting, and free resources in the areas of trauma, mental health, counselling skills, and violence prevention.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

197 reviews

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Rated 5 out of 5 stars

Easy to access

Easy to access. Presenters know there stuff.

July 26, 2025
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thank you for your kind words! We hope to serve you again in the future.

Rated 4 out of 5 stars

Very informative

I truly enjoy being part of this training.

August 18, 2025
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thank you for the positive feedback! We are glad that you had a positive experience with our training.

Rated 4 out of 5 stars

Informative and Helpful

I really enjoyed the breakout rooms for discussions with others, especially the opportunity to put everything into action at the end, and have additional instructors available for support. Instructor John was both informative and insightful, providing many examples and responding thoughtfully to participants’ comments and questions. The flashlight analogy was helpful too !

I did feel the day was long, but that is to be expected in an online setting. John made sure to include breaks throughout the day, which was appreciated.

August 7, 2025
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Reply from Crisis and Trauma Resource Institute

Thank you for your feedback. We’re glad you found the discussions and examples helpful, and we appreciate your understanding of the online format. Your comments are greatly appreciated!

Rated 5 out of 5 stars

Training.

Well spoken and easy to understand.

August 1, 2025
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thank you for your kind feedback!

Rated 5 out of 5 stars

Therapeutic Modalities

What an absolutely amazing experience. It was a 5 day workshop with two of the most incredibly humble, knowledgeable, experienced and gentle facilitators I've had the pleasure to learn from. It was fun and immersive. The teaching was straightforward and clear format. The energy was positive and the facilitators (John and Nadine) made this learning experience one of the best I've ever had.

July 6, 2025
Rated 5 out of 5 stars

ADHD session

Thoroughly enjoyed the workshop because it included an excellent handout. The instructor provided concrete examples and there were breakout rooms with discussion time.

June 21, 2025
Rated 4 out of 5 stars

Good workshop for beginning therapists

There was nothing wrong with the presentation or the presentation skills of the presenter, but the workshop was more basic than I realized. I have been a clinician for 28 years and (fortunately) there was nothing new for me. It would be very useful for new therapists

May 23, 2025
Rated 5 out of 5 stars

The site is easy to use.

The site is easy to navigate and the class is very easy to work with.

May 7, 2025
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Reply from Crisis and Trauma Resource Institute

Thank you for your feedback! We are happy to hear that you had a good experience with our website!

Rated 4 out of 5 stars

Well presented

Well presented, interactive and clear. Good practical information and direction.

May 1, 2025
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Reply from Crisis and Trauma Resource Institute

Thank you for your feedback! We are happy to hear that our materials suited your expectation and hope to see you again in the future!

Rated 5 out of 5 stars

I learned a lot

I learned a lot, especially the way the workshop was run - not just presentation but a lot of interaction with the attendees. Good material and very helpful.

April 2, 2025
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thank you so much for your kind words! We are glad that you had a good experience with us and hope to see you again in the future!

Rated 5 out of 5 stars

Personable and Engaging!

We had a lovely, compact hour with our trainer, Heather. She's full of first-hand experience and lots of humour- which always makes folks remember the content better!

April 28, 2025
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Reply from Crisis and Trauma Resource Institute

Thank you for your valuable feed back and we are glad that you had a good experience with Heather! We hope to see you again in a future workshop(s)!

Rated 4 out of 5 stars

Brain Topic

By having it online but the online talk was hard to follow along with the hand outs. I had a hard time following along as I had to jump in and out a couple of times.

April 2, 2025
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Hi there! Thank you so much for your feedback and we are sorry to hear you had some troubles. Please contact [email protected] directly so we can rectify this for you!

Rated 5 out of 5 stars

Sheri was Incredible!

Sheri (who presented the course) was amazing! The topic, of course, was a very important one but how something is presented and explained can make all the difference and this was very evident with Sheri's course. She offered personal and relatable experiences that really made all of the information accessible and applicable.

April 23, 2025
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thank you for the awesome feedback! We are glad you enjoyed your experience with Sheri and hope to see you again in the future!

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