Custom Made Packaging Reviews 53

I visited their facility in MO today to finalize my design mockup. Their team is highly cooperative. I told them I won't be available on weekdays due to official engagements and request them if they c... See more

I would like to say that doing business with this company is fantastic and appreciated. Matthew make me feel comfortable and relaxed. He has never get impatient with me at no time and always willing t... See more

David made the entire process incredibly easy and smooth. I was switching printing companies and was feeling quite anxious, but a friend recommended this one. I’m happy to say the whole experience was... See more

It is always an absolute joy to work with Hanna from this company. She is extremely responsive, very meticulous and super friendly. I asked their design team to help me create a complete template file... See more

Don't work with Custom Made Packaging. Horrible customer service by account manager Matthew when he made a mistake on an order took zero accountability and refuses to give a refund.

When I first started designing my bakery box, I had no idea what I was doing as far as quality resolution images and how it would all translate to print. Their design team really helped to scale up my... See more

I was very skeptical about ordering from this company after researching and reading reviews I felt confident enough to order but still hesitant to what I was going to receive! My order came through an... See more

Mitchell and his team are amazing! I initially created the design file online but couldn’t download the high-resolution version due to the limitations of the free version. I sent the design to Mitchel... See more

I'm have used this company for custom packaging in four different brand launch. They communicate well, the boxes have always come out great and they are ready for pick up well within their estimated t... See more

I'm a new customer and received my order today. The quality of the boxes is much better than I expected, and I really love the foiling on them. One concern is that they should open a store in Salt Lak... See more

Everything was on point. I requested dozens of changes to my design, and they handled each one without any issues. Throughout the entire process, I observed a high level of professionalism—no unnecess... See more

Love how fast shipping was I worry about the payment but everything was real and ordering was simple. They told me to send the box details and design and on the same day I received the quote and then... See more

I've been using this company for my PR boxes, and it's been a smooth experience so far. They are much more professional compared to other printers in New York. One major plus is that they always respo... See more

The boxes were well priced (bought 75, the minimum order size), high quality, and the packing tape so much better. Order arrived quickly and, as over £190, no P&P charge. Cannot fault the service and... See more

I opted for design consulting service for my embossed white and gold botanical art that I want to replicate for my boxes. Jane did the magic and replicate that in the template file very quickly. She i... See more

Reached out to try and upgrade my shipping as I needed my order in a hurry. I'm not on the mainland so delays are pretty normal. The person from customer service called me the same day, expl... See more

I'm happy with the packaging that this company provides. I have been searching for confidence that soon I'll have a good quality mailer boxes. Because of this company my packaging is appreciated by al... See more

Olivia was my point of contact, and she was incredibly cooperative throughout the design process. I asked her to help design the packaging for my shampoo bar, incorporating an elegant floral touch, an... See more

My experience with Custom Made Packaging has been nothing but amazing. Everyone I’ve worked with are responsive and helpful. They are very professional and get the job done. Matthew did an amazing job... See more

I just had a visit from a packaging expert named William, who came to collect the samples from our office. We had a great discussion about how we can improve our existing product packaging.

Highly recommend Olivia from this company to work with your packaging projects. She is highly knowledgeable and look every detail of your design with great precision before handing over to the product... See more

I had an excellent experience with Custom Made Packaging. The process was smooth, professional, and stress-free from start to finish. Communication was clear and consistent, and they made everything s... See more

David made a very detailed quotation; they were very thorough and professional when discussing the quotation with me. I shopped around prior to choosing this company and was surprised how reasonable t... See more

No details were missed by the production unit. The delivery time can be improved but still I will place another order soon.

Design team helped me setup my template file according to my box dimensions really quick. The design services they provided me was outstanding.

Custom Made Packaging is such an amazing online packaging provider. They pay incredible attention to detail, especially with their custom rigid boxes. I’m beyond happy with my purchase and would defin... See more

Katherine was great - she really understood the brief and had great communication with us during the proof development phase. I'm very happy with support she provided overall.

Quality products. Webshop well executed with detailed information such as product dimensions and variants. Ordering procedure went smooth (the products even came *clean*!).

My consultant was Kathrine and she gave good advice on the right packaging for my product and helped me create the design file, Due to her prompt responses, I was able to complete this project within... See more

Thank you, Steve, for all the great information and teaching you have given. I appreciate all of your help in placing the right order for me.

I'm so happy with my purchase. They delivered boxes little late but quality is amazing and love the color quality. Thank you Brianna Taylor!!!

Matt was extremely helpful aswering all my questions and provided proofs and suggestions. He was also great in finalizing the order and clarifying billing and shipping info.

Purchasing was easy, fast delivery. Quality items. I’ve purchased many boxes from this company and I love them all.

William thank you so much for your design efforts. I gave this man a rough sketch on how I want my box design to be and he has done a great job. Your team deserve this 5 star review.

What a great experience of working with this company. Truly outstanding quality of the prints. No error, outstanding work.

Order 5061018115 - Great quality and exact measurements! Very well packaged for shipment! The shipment was fast.

I love the design that they made for my T-shirts. No complaints 100% satisfy with the experience.

Katherine has a great design sense. She made the design of my boxes exactly as I had envisioned a couple of months ago.

Good shipping and always good customer service I've always gotten the help I needed, and the merchandise is good no complaints from me.

I will keep my review simple and straight. I'm happy with my order and also I want to thank Matthew for all his efforts.

Another repeat purchase. Quality and luxury packaging products at a fraction of the cost. Prompt and efficient customer service.

No complaints. Good quality material and customer service.