Berlin Packaging Reviews 4,288

It was straight forward to order. Hower, when entering the shipping address, it was unclear whether to enter only the street number and name or the whole address with the city, state, and zip. It ap... See more

I've been using these bottles for years for my handmade skincare business. They're perfect. However, Berlin has been out of stock on these since July 2025. It is now January 2026, and I've just re-ord... See more

7 dram 26 mL Clear Polystyrene Plastic Vials White Cap: This is the Thornton Plastics 7 Dram Clear Polystyrene Plastic Vial Item 55-7 that works perfectly as a protective case for the asthma inhaler M... See more

easy selection and checkout process, Berlin had exactly what i needed to complete my project, and didn't require a huge order. 38/400 flip top lids for my square jugs with different blends of essen... See more

The ordering app is very easy to navigate. And the availability of products- even the most unusual ones — Love it. HOWEVER, your shipping fees are very expensive..e.g. $31 for ground shipping especi... See more

After a good amount of confusion regarding tax exemption setup, we placed our order before the day before the holiday with the hope of receiving it by July 10th. Despite the holiday and undoubtedly h... See more

I can't always find precisely what I want, but that is sometimes the reality of buying "off the shelf". I buy that way because my customers care more about what's inside the bottle or jar, and of cour... See more

After many weeks of researching packaging, I chose Berlin Packaging because they not only had the exact bottle I had been looking for, but also were offering free shipping and a lower bulk price than... See more

I started a small business this year, and I am thankful that I stumbled upon Berlin Packaging to provide the supplies I need to make and store my homemade products. Berlin Packaging sends orders in a... See more

One slight issue occurred, and that is, had ordered the 16oz Flint glass Mayo jar, did received them, and had had ordered the accompanying lid n# 70-2035, I received instead lid/cap n# x70-G450PS.... See more

It was good. They had a chat link so I was able to ask some important questions that I got answers to. Navigating the products was a little more difficult since I needed a specific item and it had... See more

Simple, easy to order. It's been a long time since I ordered from Berlin, but I was reminded of how easy it was to order. I purchased pill packer brown glass bottles for my Chinese medicine clinic... See more

My ordering experience is fine. It all depends on how fast it gets here, and whether the correct quantity is shipped and how many got broken. We use these for vatering. We get catering orders and some... See more

I just started my own small business and spent hours online trying to find the best deal for quality jars and labels. The trouble I was having was getting labels to fit the jars …until I realized that... See more

Company is easy to order from and it was easy to apply our tax exempt status. They were also clear about how many items they had in stock and what would happen if they could not fulfill our order in o... See more

Easily navigated website, great pricing and nice to be able to order smaller quantities, especially as I'm a small business and don't need huge shipments tying up inventory/money. Looking forward... See more

I was in search for this particular container 48oz. This container fits well in a medium & large priority box. I make goodies for my kids who live on the mainland, I live in Hawaii. I like it when... See more

This is my first time purchasing from Berlin packaging. I had some issues and I needed to speak with someone to resolve them. I successfully found two individuals, and my questions were answered so I... See more

Chatbots and phone service are super poor quality, they seem to be working from home distracted, making errors and giving false shitty information, failing to answer specific questions specific questi... See more

Ordering is very intuitive, website is easy to navigate, easy to search. The free shipping? - that is another story. No shipping on partial orders - but what constitutes partial orders is not up to t... See more

Costs keep going up, weather the shipping options or no discounts until $300 thresh hold. The piece we order probably weighs 2 lbs, yet we cannot get a better shipping cost. You also used to offer d... See more

We were looking for an item that has been discontinued. Unfortunately we were not able to see measurements of the containers we were looking at online on the 16 oz volume that it would contain. Also... See more

Inferior customer service, inferior contact method. I tried to place an order over 3 weeks ago; to date, it has still not been completed. First, I submitted a tax-exempt request; waited 2 weeks, no re... See more

Did a big re-brand and packaging change. After my first order they are out of stock for 5 months. Now I'm scrambling to figure out if I use a different product, predicting stock demand and preparing i... See more

Had a limited amount in stock so I couldn't get them for the quantity price I wanted. If I had them split the order it would have cost me much more in shipping. So either way because of their bad on... See more

This was my first time ordering from your company. I was hoping to use these items for some fantasy science fiction art pieces I produce but they showed up dented, dinged and scratched. I had a feel... See more

My order was put on hold without notifying me. I called and at that time I changed my order which I was told was fine. I then received an invoice for only my shipping cost with a random credit card nu... See more

I keep on trying to order a product and it repeatedly tells me there’s a technical problem with my payment and that I need to call. And then call and they want to take a credit card over the phone. I... See more

You sent me absolutely filthy deodorant tubes. Black dust inside the tubes and all over the outside. It's gonna take awhile to clean them up. Edit to add: Berlin made it right y'all. They sent... See more

The jars seem good The label print was tough to navigate so I just used one of your already made labels which doesn’t have our logo…The website told me to use label25 code for first order discount bu... See more

List alot of business from this last order. Still haven't gotten my order. Mistake with address when it was clearly written correctly. I received a compensation of the shipping which was a kind gestur... See more

Ordering online was easy, but every time that I've had to call lately, the person seemed annoyed that they had to answer the phone and didn't seem to know much about their products. My first few expe... See more

My order shipping status has been "in progress" for almost a week since it was placed. How can clients know when to quickly collect order prior to the "Porch Pirates" stealing them when order status... See more

We have used Berlin for the past 5 years and the service has plummeted in the last 6 months. My last 3 orders were either messed up with missing or damaged items or my order extremely late. Nonetheles... See more

I was able to find what I wanted quickly and ordering was easy. It helped being able to go through past orders and look up dimensions on my previously ordered products so I could get replacements for... See more

I appreciate that you offer free shipping, but it only applies if the product I need is in stock. If one item is on backorder, my entire order is delayed, which is challenging for me as a small bu... See more

An employee named Akeilah helped me when I first called in and answered my questions and gave me confidence in placing my first order with Berlin. I did today place my first order, but called in a co... See more

Fast and reliable. Usually have exactly what I need. Willing to troubleshoot with you if needed. The website has all the information/specifications you need to successfully use the items purchased. O... See more

I love Berlin Packaging. They’re great for my business, in which I use jars for products, I usually order bulk order where I get the jars and lids for under 1$ each which is great when comparing to ot... See more

The ordering process was fine. The problem I had was trying to submit a resale tax certificate to remove the sales tax. If there is a way to upload this on your site, it is well hidden.

I by a lot of spice jars and lids because its a huge part of my business. I have dealt with Berlin for a number of years when other companies failed me either with not having the products I need or t... See more

This is my third time ordering the first two times I ordered was very very disappointed. The order wasn’t placed initially when I call back to doublecheck. I apologize for making a mistake. Re-entered... See more

Your packaging needs improvement. The box that my glass bottles came in was entirely open on the bottom, very little packing material and a 24 pack had broken bottles and lids were damaged. I would e... See more

I placed an order on March 21st for 50 bottles and 50 covers. My package arrived on the 27th of March with 50 bottles and 48 covers. But I must say I wasn’t too pleased with the way the package was pa... See more