I received live support from Karoline. She literally saved my life. She both showed me my mistakes, taught me how to fix them. She did not just shared me a link as an answer to my questions. Took her... See more
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See what reviewers are saying
Nice experience to talk dinero support. Magnus Soegard did very well on providing quick help. He quickly took over after i had tried fixing the problem myself but couldn't - Perhaps it was the he... See more
Contacted Support and chatted with Stine. Extremely helpful and very customer orientated. It was a pleasure being helped in a proactive way. She did not only wait for me, she followed and guided me st... See more
Company replied
Great help from customer service, sometimes you have to wait a little if peak times but they are always happy to help. I received a great experience from Lucas Sjölin who walked me step by step in Eng... See more
Company replied
Company details
About Dinero - Regnskabsprogram
Written by the company
Dinero er et online regnskabsprogram, der er som skræddersyet til iværksættere og små virksomheder. Er du håndværker, freelancer, frisør, designer, behandler eller noget i samme boldgade, så vil Dinero være det perfekte regnskabsprogram til netop din forretning.
Dinero er det eneste regnskabsprogram med automatisk bogføring, hvilket er med til at sikre dig mod at skulle bøvle med komplicerede regnskabsregler eller bruge dine hårdt tjente penge på revisorhonorarer. I Dinero skal du blot indtaste, hvad du har købt, og så vælger Dinero selv den rigtige konto, hvorpå bilaget skal placeres. Så kan du i stedet bruge din tid på at fokusere på din forretning.
Med Dinero får du
Written by the company
- Support fra kl. 8 til 23, 365 dage om året!
- Mange iværksættere har først tid til regnskab, når bogholderen har fri. Derfor har vi indbygget en “bogholder” i Dinero, som du som Dinero Pro-bruger kan spørge 91 timer om ugen.
- Bilag i Skyen
- Det stiller krav til selvdiciplinen, at gemme sine kvitteringer. Med vores app kan du tage et billede af kvitteringen på restauranten, i butikken m.m., og din kvittering er derefter uploadet og sikret i Skyen. Så skal du ikke bekymre dig mere om det, og du eller din revisor kan ved lejlighed bogføre bilagene.
- Dinero Crowd, automatisk bogføring af regninger
- Dinero Crowd er intet mindre end verdens første automatiske kontohjælp. Du skal bare skrive, hvad du har købt, så vælger Dinero Crowd, hvilken konto bilaget skal placeres på.
- Upload bilag via mobil-app (iPhone og Android)
- Ta' et billede af dine bilag - så uploades de automatisk til Dinero, og så er det slut med mistede bilag og krøllede kvitteringer.
- Og meget mere....
- Dinero's mission er ikke kun at være et regnskabsprogram, men at være en "andelsbevægelse". Vi har et kæmpe community af små danske virksomheder, der hjælper hinanden ved at dele data og på den måde hjælpe hinanden med at bogføre korrekt. Og i fremtiden vil vi introducere dig til en række innovative tiltag, som vil flytte os endnu længere væk fra de traditionelle regnskabsprogrammer. Rejsen er kun lige begyndt, og du er invitéret med! :-)
Contact info
Gærtorvet 1-5, 1799, København V, Denmark
- [email protected]
- dinero.dk
4.7
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Big thanks to Karoline!
I received live support from Karoline. She literally saved my life. She both showed me my mistakes, taught me how to fix them. She did not just shared me a link as an answer to my questions. Took her time and made sure my books are correct. Thank you so much Karoline! <3
January 7, 2026
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Kerem
Wow! Thank you so much for your five starred review and for taking the time to share your experience with us here 🤩 We really appreciate it.
I'll make sure to pass on your very kind words to Karoline 🫶🏽
Wishing you a lovely Monday!
Best regards
Huda - Dinero Support
Very happy with Dinero
I'm very grateful that I could ask for help and I had Lucas Sjölin kindly help and sort out the problem I had in my accounting.
July 3, 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Julie
Thank you so much for your review!
We’re really glad to hear that Lucas was able to assist you and help resolve your accounting issue. Your kind words will definitely be passed along to him.
Best regards,
Melina – Dinero Support 💙
Lucas Sjölin helped me with an invoice…
Lucas Sjölin helped me with an invoice that had little caveats and made it very easily and straightforward for someone as hard as a concrete for anything related with accounting. Big thanks to him
June 9, 2025
Unprompted review
Its an amazing software program for…
Its an amazing software program for startups. The only issue is that it doesnt have translation to english-- and we have so many internationals doing businesses here. The support over chat though is amazing! Such a great team
June 9, 2025
Unprompted review
Great assistance with patience
I am very clumsy at book keeping. Lucas Sjölin helped me with great patience when I was desperately confused.
June 6, 2025
Unprompted review
Lucas Sjölin was helpful straight to…
Lucas Sjölin was helpful straight to the point offered to stay during the process
June 2, 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej 👋🏻
Thank you for your review!
We’re glad to hear that Lucas was both direct and supportive 🙌
We’ll make sure he gets your kind feedback!
Best regards
Melina – Dinero Support
Great help from Lucas Sjölin
Great help from customer service, sometimes you have to wait a little if peak times but they are always happy to help. I received a great experience from Lucas Sjölin who walked me step by step in English on what I needed. It gave me a lot of clarity in what I was doing.
June 2, 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello Jane
Thank you so much for your kind review!
We’re really happy to hear that you had a clear and helpful experience with Lucas Sjölin – and that he could guide you step by step 🙌
We do our best to be there for everyone, even during busy periods, so your understanding and kind words mean a lot!
Best regards
Melina – Dinero Support
Oliver make some magic today :D like a…
Oliver make some magic today :D like a real Wizard.
thank You!
June 2, 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Indré
What a wonderful message! 🧙♂️✨
We love hearing that Oliver worked a bit of magic with the support today – we’ll make sure to pass along your kind words to him!
Thank you so much for sharing your experience with us 🙌
Best regards
Melina – Dinero Support
I am so impress with the service…
I am so impress with the service provide Dinero, i am a though one in accounting and always received a great service. Today special mention to Lucas Sjölin that help me a lot in things that not even my own revisor try to explain me with. So thanks for the great client experience :)
April 1, 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi German
Thank you so much for the lovely review – we’re really glad to hear that you’ve had great experiences with our support.
We really appreciate the special mention of Lucas – we’ll be sure to pass on your kind words to him!
Thanks again for sharing your experience with us.
Best regards,
Elia - Dinero Support
Lucas help me to get the last bit in…
Lucas help me to get the last bit in place, welldone!
Thank you so much for calm and clear instructions.
March 7, 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Krista
Thank you for your kind words! 😊 We're happy to hear that Lucas could help you get the last bit in place with calm and clear instructions. I'll make sure to pass on your praise! 🚀
Best regards
Melina - Dinero support
Lucas Sjölin was very kind and helpful…
Lucas Sjölin was very kind and helpful for me. He helps me to fix the issue fast and clearly. Im very glad and appreciate of support tempo, because is saturday and I would like to spend time with my family.
Thanks a lot
February 15, 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Dawid
Thank you for your kind review!
We're delighted to hear that Lucas was able to assist you quickly and efficiently.
We truly appreciate your feedback and hope you enjoy your time with your family!
Have a great day!🥳
Best regards
Karoline - Dinero support
OBS: If someone calls you claiming to be from Dinero due to your information on Trustpilot, they are scammers. Please contact us via chat. 🙏
Super god support
Manglede en faktura for revisorhjælp men Nicklas Andersen fra supporten fandt den super hurtigt.
Tak for det.
February 14, 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Kristian
Mange tak for din flotte anmeldelse🙌
Vi er glade for at høre, at Nicklas ydet god og hurtig support - jeg sender rosen direkte videre til ham!
Du ønskes en god dag!
De bedste hilsner
Karoline - Dinero Support
OBS: Hvis nogen ringer til dig og udgiver sig for at være fra Dinero grundet dine oplysninger i denne Trustpilot, er det svindlere, og du bedes kontakte os på chatten. 🙏
very helpful!
February 12, 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Robert
Thank you for your review! We're happy to hear that you found our support helpful! 😊
Best regards,
Melina - Dinero Support
PS: If anyone calls you claiming to be from Dinero due to your Trustpilot review, it’s a scam. Please contact us via chat. 🙏
I often use Dinero
I often use Dinero, both in English and Swedish/Danish. This time I had the agent Mads to help me; he was very professional and fast to assist me. Not only was he understanding but he could quickly add the steps to the chat on how to solve my technical issues, step by step. He was there to help all through the way. Thank you.
February 11, 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Carolina
Thank you so much for your kind review! We're delighted to hear that Mads provided you with professional assistance. We truly appreciate your trust in Dinero and your feedback on using our service in multiple languages! 😊
Best regards,
Melina - Dinero Support
OBS: If anyone contacts you though phone call, claiming to be from Dinero due to your details on this Trustpilot review, it is a scam. Please reach out to us via chat if this happens.
Good, fast and friendly service
I got really good, friendly and fast service from Mads, even in English. I have always gotten very good service in Dinero's own chat and I really appreciate it when doing your accounting on your own.
February 6, 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello Noora
Thank you for your review!
It's great to hear that you received good service from Mads, and that you generally appreciate our support🙌🏻
I wish you a great day!
Best regards,
Morten K - Dinero Support
OBS: If someone calls you claiming to be from Dinero due to your information in this Trustpilot review, it is a scam. In case you should be contacted, then please contact us via chat. 🙏
Amazing customer support
Amazing customer support, easy APP, easy website, all good!
February 5, 2025
Unprompted review
Reply from Dinero - Regnskabsprogram
Hello Razvan
Thank you so much for your kind words!
We're glad to hear that you're happy with our customer support, app, and website💪🏻
Best regards,
Morten K - Dinero Support
Grateful for the help I received
I’m a freelance content writer, better with words than numbers. I was dealing with some past moms issues, and Samuel helped me with patience and expertise, getting things sorted super-fast. I can’t imagine how long it would have taken me (if ever) to do it on my own. So, thank you, Samuel! 🙏
September 27, 2024
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Cristina
Thank you so much for your lovely review of our program and our supporter Samuel, who helped you 😍
Have a great day!
Sincerely
Dinero Regnskabsprogram
I didn't expect to get help on a…
I didn't expect to get help on a Sunday. It took 15 sec and Stine answered. She gave me the time and patience so i appreciere that. ***** Stars
September 22, 2024
Unprompted review
Great customer support
Their customer support was really helpful - I had multiple free advice around accounting, and I did not have subscription which was covering it! Thanks Frederik you were really helpful :)
I appreciate simple user interface even for me as non Danish speaker (using translation of page in edge or google mostly) but managed to run my business with accounting easily :)
September 19, 2024
Unprompted review
Super services and kind team like…
Super services and kind team like always. Thank you for your help Lucas Sjölin :)
September 18, 2024
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Catalin,
Thank you so much for your positive review!
We really appreciate you taking the time to provide us with your feedback 🙏
I will let Lucas know that he did a good job with your case 💪
Have a great day!
Kind regards,
Nicolai - Dinero Support
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