I received live support from Karoline. She literally saved my life. She both showed me my mistakes, taught me how to fix them. She did not just shared me a link as an answer to my questions. Took her... See more
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See what reviewers are saying
Nice experience to talk dinero support. Magnus Soegard did very well on providing quick help. He quickly took over after i had tried fixing the problem myself but couldn't - Perhaps it was the he... See more
Contacted Support and chatted with Stine. Extremely helpful and very customer orientated. It was a pleasure being helped in a proactive way. She did not only wait for me, she followed and guided me st... See more
Company replied
Great help from customer service, sometimes you have to wait a little if peak times but they are always happy to help. I received a great experience from Lucas Sjölin who walked me step by step in Eng... See more
Company replied
Company details
About Dinero - Regnskabsprogram
Written by the company
Dinero er et online regnskabsprogram, der er som skræddersyet til iværksættere og små virksomheder. Er du håndværker, freelancer, frisør, designer, behandler eller noget i samme boldgade, så vil Dinero være det perfekte regnskabsprogram til netop din forretning.
Dinero er det eneste regnskabsprogram med automatisk bogføring, hvilket er med til at sikre dig mod at skulle bøvle med komplicerede regnskabsregler eller bruge dine hårdt tjente penge på revisorhonorarer. I Dinero skal du blot indtaste, hvad du har købt, og så vælger Dinero selv den rigtige konto, hvorpå bilaget skal placeres. Så kan du i stedet bruge din tid på at fokusere på din forretning.
Med Dinero får du
Written by the company
- Support fra kl. 8 til 23, 365 dage om året!
- Mange iværksættere har først tid til regnskab, når bogholderen har fri. Derfor har vi indbygget en “bogholder” i Dinero, som du som Dinero Pro-bruger kan spørge 91 timer om ugen.
- Bilag i Skyen
- Det stiller krav til selvdiciplinen, at gemme sine kvitteringer. Med vores app kan du tage et billede af kvitteringen på restauranten, i butikken m.m., og din kvittering er derefter uploadet og sikret i Skyen. Så skal du ikke bekymre dig mere om det, og du eller din revisor kan ved lejlighed bogføre bilagene.
- Dinero Crowd, automatisk bogføring af regninger
- Dinero Crowd er intet mindre end verdens første automatiske kontohjælp. Du skal bare skrive, hvad du har købt, så vælger Dinero Crowd, hvilken konto bilaget skal placeres på.
- Upload bilag via mobil-app (iPhone og Android)
- Ta' et billede af dine bilag - så uploades de automatisk til Dinero, og så er det slut med mistede bilag og krøllede kvitteringer.
- Og meget mere....
- Dinero's mission er ikke kun at være et regnskabsprogram, men at være en "andelsbevægelse". Vi har et kæmpe community af små danske virksomheder, der hjælper hinanden ved at dele data og på den måde hjælpe hinanden med at bogføre korrekt. Og i fremtiden vil vi introducere dig til en række innovative tiltag, som vil flytte os endnu længere væk fra de traditionelle regnskabsprogrammer. Rejsen er kun lige begyndt, og du er invitéret med! :-)
Contact info
Gærtorvet 1-5, 1799, København V, Denmark
- [email protected]
- dinero.dk
4.7
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you note…
Thank you for your great service and professionalism. I was very impressed with the assessment friendliness and overall experience.
April 21, 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Julius!
Thank you so much for your great review!
We are glad that you found the help useful🙏
Sincerely
Mathias - Dinero Support
Super good customer support
April 17, 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi
Thank you so much for the five stars! 😃
We are really happy that you like our service!
Have a good day ☀️
Best regards
Samuel - Dinero Support
Very profesionals and pacients…
Very profesionals and patient persons...thank you for your time!
April 4, 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Cojocariu
Thank you for your review and the 5-⭐️ !
We are looking forward to help you another time.
Have a great day
Best regards
Rasmus - Dinero Support
Absolutely blown away by the support…
Absolutely blown away by the support provided by Sanel and Mathias at Dinero today.
Not only was their support thorough and patient, they provided information to the smallest details (and yet not too much either). Almost feels like I got good at accounting...almost😁. I could not have asked for a better accounting partner or felt in safer hands.
February 24, 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Meghna
Thank you for your review and the 5-stars!
We are looking forward to help you another time.
Have a nice weekend 😊
Best regards
Sana - Dinero Support.
Super god og venlig support :)
January 26, 2022
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Jacob.
Tusind tak for din anmeldelse - det er vi rigtig glade for 😀
De bedste hilsner
Team Dinero
not good enough
the support it snot good enough.
Some days there is waiting time of over 30 min.
other days (as today) i hade to tell the support over and over that they are making a mistake. Lastly: i got "sry it is number 3+4 that is the same as number 5" while he was insisting it was number 5.
I paid for the next half year. afterwards i might try a another system.
December 20, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Daniel
I'm very sorry to hear that you feel the help you're getting from our support is inconsistent and the waiting time is to long, that is certainly not our intention at all. We will look into your feedback and try to do it better in the future.
If you still have some unsolved issues, please reach out to us again, alternative to our supportmail on [email protected] - Then we can look into your problem and hopefully help you.
Have a nice day :-)
Best regards
Lasse - Dinero support
Thank you very much Nikolaj…
Thank you very much Nikolaj Gregersen,for the great help you gave me. Many thanks
December 10, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi.
Thank you so much for your review and the 5 stars ✌🏼 We appreciate
I will send the kind words to Nikolaj!
Have a nice day ☀️
Best regards
Dinero Support
It is a very incredible program
It is a very incredible program, very useful for self-employed like me also Nikolaj M. Gregersenthe who's program supporter super helpful, he can answer every question of the program. Super good
December 1, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Narakorn
Thank you so much for your nice and sweet words 😍
I can't tell you how much we appreciate them - It really makes our day.
All the praises have been given directly to Nikolaj, who's been assisting you with our program and the problems you've faced.
From here on I will just wish you the best and a great day 👍🏻
Sincerely
Frederik Nielsen
Dinero Regnskabsprogram
Start-up guidance
I have worked with manual invoicing and tax for my small business for years, but just one session explaining the basics of Dinero was extremely helpful. I believe that it will definitely change the way that I work for the better.
November 22, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Birgitte,
Thank you for the review! We are glad to hear that our support have been helpful.
If you ever need help with anything else, please let us know. Y
ou know where you can find us. Have a good day 🙂
Best regards
Thomas
Dinero - Support
Dinero supprot team five star!
Dinero supprot team are fantastic, they are always there to help you solving the problem ANY TIME! Very recommended, especially if you are a beginner like me;-)
October 4, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Artur
Mange tak for din anmeldese og de 5-stjerner! ⭐️
Vi ser frem til at hjælpe dig til en anden gang.
Du må have en rigtig god dag 😊
De bedste hilsner
Team Dinero.
Christian på supporten er fantastisk og…
Christian på supporten er fantastisk og var en kæmpe hjælp. super service
September 17, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Jonathan
Tusind tak for din anmeldelse og dine søde ord om Christian🤩
Jeg sender rosen videre til ham.
Du må have en skøn weekend.
De bedste hilsner
Simone
Dinero Support
Fantastisk support hos dinero!
August 29, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Christine
Tusind tak for din anmeldelse. Det er virkelig dejligt med en omgang ros til vores dygtige supportere på sådan en søndag op til momsfristen.
Du må have en herlig søndag 🌟
De bedste hilsner
Camilla fra Dinero
Helt fantastisk
Helt fantastisk, og tak for uundværlig support Kristian.
August 25, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Maria
Tusinde tak for den flotte anmeldelse og de 5 stjerner 🤩
Jeg sender et skulderklap videre til Kristian 💪🏻
Hav en dejlig dag!
De bedste hilsner
Lasse - Dinero Support
great experience with dinero
just had a half h chat with Jakob about some misunderstandings in my bank balance and he did a great job to assist me with everything. Fast, made. it easy for me to understand and super friendly.
August 10, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Anghelina
Thank you so much! We are very grateful for your review and your kind words.
If you need anything else, please let us know. You know where you can find us. Have a great day 🙂
Best regards
Lasse - Team Dinero
Tak Morten for din tålmodighed og gode…
Tak Morten for din tålmodighed og gode fjernundervisning. Mvh helle
August 3, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hej Helle
Tusinde tak for din flotte anmeldelse!
Jeg skal give de rosende ord videre til Morten, også vil vi ønske dig en rigtig god sommer ☀️
De bedste hilsner
Lasse - Dinero Support
Thank you guys for being awesome!
As a freelancer you really want to keep expenses low, but purchasing the Pro plan was the best choice I've made: apart from the cool, headache-saving tools you get for the daily operations, you get the best customer service you can experience.
These guys are awesome. They're greatly skilled, effective and crystal clear in the communication, but most of all...*super patient with accounting noobs like me*.
It took me a few months to learn what operations I need to do and how to use the tools, and the customer support is always being there to both hold my hand in the learning process and fix riddles that happen in the magical world of bookkeeping.
I strongly recommend it!
July 19, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Camilla
Thank you very much for your review, and the 5 stars ⭐️⭐️⭐️⭐️⭐️
I am very glad to hear that you've got the right help by the support team in the chat.
Have a nice day 💪
Best regards
Team Dinero
Reply from Dinero - Regnskabsprogram
Hej Trine
Tusind tak for din anmeldelse og de 5 stjerner 🌾 Det er vi så glade for!
Fedt at du går god service når du skriver til os i chatten, vi yder hver dag vores bedste.
Rigtig god dag ☀️
De bedste hilsner
Team Dinero
I had the pleasure to contact Frederik…
I had the pleasure to contact Frederik B and he solved everything with quick reliably and efficiently help. Was a very good service. Thank you
February 2, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi Adam
Thank you very much for your review, and the 5 stars ⭐️⭐️⭐️⭐️⭐️
I am very glad to hear that you've got the right help by the support team in the chat. I will send you kind words to Frederik.
Best regards
Team Dinero
I would like to says thanks for the help on the bookkeeping of coronapakkages
I would like to says thanks for the great help that the supporter (Amalie H) was giving to me on the registering of the kompensation for corona with split years of the årsrepport. A 6 stars to her on help me out with that :) she took the challenge and resolve it :) Super thanks to you and that why i highly recommended the use of Dinero... Best Support team
January 25, 2021
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi German,
Thank you very much for your review, and the 5 stars ⭐️⭐️⭐️⭐️⭐️
I am very glad to hear that you've got the right help by the support team in the chat. I will send you kind words to Amalie!
Best regards
Team Dinero
I really love their products and chat…
I really love their products and chat support !!! They are always super fast, informative, helpful and kind !!!
Best service and customer experience in this days.
November 26, 2020
Unprompted review
Reply from Dinero - Regnskabsprogram
Hi,
Thank you so much for your kind words :-)
We are always happy to help when a costumer is in need.
Best regards
Team Dinero
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