DoYouItaly.com Reviews 45,485

Except that I had to look hard to find the choice of renting an automatic, the worst part is figuring out if the pricing is legitimate because it's the most competitive of any other possible site!... See more

My reservation is to pick up the car at MXP on 4/21. Currently, there is no other contact except booking a rental car online. I can only provide my experience and comments on online car rental. Bo... See more

Easy booking with decent prices. Just have to wait to see if the platinum insurance is ok at the desk at the airport in Italy, usually try and rip you off saying the insurance you buy online is not va... See more

I rented a car from their site in september 2025. Their response is slow but they're legitimate. They will send you your voucher with insurance proof if you purchase through them. However, I'd recomme... See more

The process of booking was quick. The cars are sorted by price, which I found most convenient. I appreciated the option of having the full insurance coverage offered right away. I actually booked a ca... See more

Be careful when booking, additional pricing (I.e. for car seats etc) is there but not obvious. Extras do not get added to price, instead these are included on voucher you receive AFTER paying and paya... See more

DoYouItaly gives ne multiple choices at excellent prices. I use this service regularly and happy I can choose the good vendors like Galliederi where you get no unpleasant surprises and avoid vendors... See more

Easy to book. Second time using DoYou, first time was in Spain where I was recommended to take premium insurance which came in very handy! The drop off experience with a slightly dented car was quick... See more

I did not know about the 125 Euro charge for different drop off location. I thought modifications or cancellatuons were courtesy or free. The customer service told me that I could not modify or cance... See more

een uittreksel uit de T&C van Italy Car Rent (uiteindelijk waar bestelling van de wagen geplaatst wordt) Uittreksel bij bestelling (11.2024) - nergens iets vermeld ivm 2uur ... 1.1 VEHICL... See more

I can only comment at this stage on the actual booking process which is very easy to use …..the system informs you of the different types of insurance and costs involved ……so its up to yourself whic... See more

I sat and did all the work before arriving in Bergamo Airport and when we got to Differrental car hire we had to go through all the same details again which took me 30 mins before we arrived. Anyone... See more

So easy to book with Do You Italy, the best prices against any other car hire companys within Pisa Airport. No problem finding location to pick up the car transaction very quick & thorough on pick up... See more

Very straight forward and easy to browse. Reasonable prices for the type of car. Received a very welcome e mail reference platinum insurance options. This again was very reasonable and have added... See more

Quick and easy to book and a variety of vehicles offered. Booked at a time a discount was offered, and also no additional charge for my (senior) age. Whether the rental experience proves to be as s... See more

It is impossible to log a formal complaint on their website, so I will use this space. As a broker they are employing fraudulent local agencies. I booked a car at Carwiz Naples, and at pick up the loc... See more

Excellent Car Rental Experience – Highly Recommend! We rented an Alfa Romeo Tonale SUV from Galdieri Rent and the experience was absolutely fantastic. The car was brand new, clean, and a real pleasu... See more

I’ve been using DoYouItaly twice a year for about 8 years and have been delighted with their services. The website is easy to use and prices are normally very good, although I’ve never had the need... See more

DoYouItaly have an easy to navigate website, great rates and making the booking was a breeze. My “areas for improvement” would be noting the additional driver request as part of the booking process i... See more

Really disappointed because we tried to be at best of our ability to adjust for the booking and the flight. But the airline had delays out of our control too. I messaged Claire and sadly, no response... See more

Despite all complaints, DYI was NOT ABLE to show me any screenshot, any evidence that what they are doing (letting people pay twice for the same service) is legit. On the contrary - they have appar... See more

Awful experience!! Rented a car in advance to take from Naples, I had deposit and insurance paid with a debit card but upon arrival, they told me they only take credit cards - even if they had no prob... See more

I am unsure how to update my initial review where they replied to contact them on a number. Which I did. Plus an email to Claire was sent, and also their booking agent partner was called, and no respo... See more

WARNING! AUTO ONE / DO YOU ITALY = COMPLETE SCAM! Worst experience ever: They stole my €500 deposit, never returned it! Fake promises and constant lies (first “tomorrow,” then “21 days,” in... See more

The company we hired a car from via doyouitaly stole our deposit of 900euro. Despite frequent emails, doyouitaly gave us no support in contacting the company. We either got an auto reply saying we nee... See more

its a broker for other cheaters like EURORENTCAR,they took the deposit,full insurance etc. on arrival it comes that its not in the airport but "close to" after one hour someone showes up ,mad at us an... See more

Be very careful when renting from DonYou Italy, they're real scammers!!! Insurance is useless. We rented a vehicle in Olbia in Nomeggiare via Do You Italy, and coincidentally, after a few days, the... See more

We booked a car through DoYouItaly for our recent holiday in Puglia . The price quoted on the website was around £400 including insurance and when we arrived at Bari airport after having waited an hou... See more

Horrible Horrible Horrible company along with Autovia. Absolute scam advertising range rover evoque and did not provide car at airport leaving family off five stranded at airport. Asking for two credi... See more

Avoid this company at all costs. I have a valid American driver’s license and have rented cars in Europe (including Italy) at least 30 times. Never once has an international license been required—unti... See more

After all the blabbering (now they react since the comments are placed on Trustpilot, thank you Trustpilot) not a single time my request has been fullfilled. Yana - PLEASE just provide me a written... See more

One of the worst car rental broker site. Trying to make the booking expensive with every step you go ahead with booking. Central office in Spain and can not do anything to help you in Italy. Staff not... See more

Absolutely disaster of a company. Impossible to contact. Tried to collect 9 seater van in Bari airport on September 16th for LORAN CAR HIRE. Refused as they stated an Irish driving licence wasn't an... See more

Rented a car to collect in Milan at the Italy car rental stand yet service when arrived in Milan was terrible. Complete bad attitude. There was an issue which Italy car rental did not want to help w... See more

Due to a mishap during booking (first try failed, and second time around i missed the timeslot pickup/return) and being unable to pick the car (wihtin the rental perio) a day later... I'm now fully w... See more

Loran car hire at bari airport didn’t help us on Tuesday 16th sept 2025/ a group of 8 booked a car through DOYOUITALY & paid upfront to DOYOUITALY for an 8 seater car, we were told by Loran rep that... See more

We booked for 7 days from Olbia, the hire company cancelled the booking because we arrived 1 hour later than the hire period (11am so still in office hours). They cancelled and said no refund from Do... See more

had a car hired with “noleggiare rent a car”. from cagliari airport. very bad assistance. they did not have the car(automatic) we rented, wanted to give me another one (lower rated). very unhelpful... See more

DoYouItaly... that is exactly what it means- thay will do you (screw you). Strongly do not recomend. Their supplier was trying to charge me extra E300 for an extra insurance. I rented a difrent ca... See more

Utterly appalling customer service. Staff didnt make eye contact or smile once. There was clearly an issue and they spoke to each other despite me repeatedly asking for an update. In the end they said... See more

⚠️ Avoid DoYouItaly and Rent4Leisure – they happily take your money but don’t deliver the service. I arrived just 1 hour late due to a delayed flight, and the airport office was already closed, e... See more

DoYouItaly is an intermediar without any control on the actual rental companies. Especially in Rome. So when you have an issue DoYouItaly will NOT resolve anything. Also the service desk is hopeless... See more

This is a total SCAM and FRAUD., I wonder how come they are not checked by the police, as taking money as a third-party/intermediary and not returning due to the rental company denying to provide a c... See more

The worse experience ever. I booked and cancelled my booking straight away due to change of travel plans. I have embarked in an ordeal, after already a month, and many phone calls to Spain, countless... See more

Terrible service, DoYouItaly left us stranded in Bari with no car. Our flight was delayed by 2 hours due to bad weather and despite phoning the rental company before we flew, they refused to w... See more

DO NOT BOOK WITH THIS COMPANY. Horrible experience with renting a car in Sardinia. Booked a car, the dealer didn’t accept Amex so was unable to complete reservation. Was never notified this until my v... See more

Avoid. It’s basically a website that pairs you with rental car companies using low teaser prices and a flawed insurance policy. Of course you only realize this upon arrival to the actual rental car... See more