Fashionbystrand Reviews 3,568

TrustScore 5 out of 5

4.8

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Company details

  1. Women's Clothing Store

Written by the company

Hos Fashionbystrand finder du altid et stort udvalg af modetøj til kvinder online 💗 Vores udvalg inkluderer både overtøj, bluser, bukser, kjoler, sko, badetøj, accessories og meget meget mere. Vi forhandler mere end 30 kendte brands, der alle er nøje udvalgt, så der er noget til enhver smag! Du kan bl.a. gå på opdagelse i de skønne styles fra Global Funk, Karmamia, Neo Noir, Lollys Laundry, Hype The Detail, INA Copenhagen og mange mange flere. Vores udvalg dækker over flere forskellige prisklasser, så alle kan være med 🌟 Vi gør alt for at give vores en kunder en god oplevelse ved at handle hos os, og vi forsøger ligeledes at inspirere og vejlede vores kunder på bedste vis. Derfor holder vi LIVE-shopping hver mandag kl. 20 på Facebook og Instagram (@fashionbystrand), hvor vi styler tøjet og prøver det på 👗 Vi poster og hver dag nye videoer og billeder på vores sociale medier, hvor vi viser nyheder frem på inspirerende måder. Hos Fashionbystrand har vi altid hurtig levering, gode priser, god kundeservice og 14-dages returret. Du kan altså trygt handle hos os og vi vil gøre alt for, at du som kunde får en god oplevelse. TAK FORDI DU SHOPPER HOS OS!


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Er som altid super glad for at handle…

Er som altid super glad for at handle på Fashionbystrand - og så glad, at jeg gerne giver gaver derfra 😃

December 2, 2024
Unprompted review
Fashionbystrand logo

Reply from Fashionbystrand

Hej Anitha,

Tusind tak for din anmeldelse!⭐️ Hvor er det bare dejligt at høre, at du har været tilfreds med din oplevelse hos os!

De bedste hilsner,
Fashion by Strand✨

Rated 5 out of 5 stars

Super handle

Super handle

October 9, 2024
Unprompted review
Fashionbystrand logo

Reply from Fashionbystrand

Hej,

Tusind tak for din anmeldelse! Vi er så glade for at høre, at du har haft en super handel hos os. Det betyder meget for os! 💞

Rigtig god dag

Knus,
Mette, Fashionbystrand

Rated 5 out of 5 stars

Hurtig levering af fødselsdagsgave til…

Hurtig levering af fødselsdagsgave til vores svigerdatter et par sandaler mærket Copenhagen Shoes Sandaler By Josefine Valentin - Sky And Diamonds Suede - Papaya
39. Stor tak til Fashion By Strand

July 17, 2024
Unprompted review
Fashionbystrand logo

Reply from Fashionbystrand

Hej Anette,

Tak for din anmeldelse - dejligt at du er tilfreds med levering af de fine sandaler. Håber din svigerdatter blev gad for dem. 😊

Kan du have en dejlig weekend.

Knus
Mette, Fashionbystrand

Rated 5 out of 5 stars

Hurtig ekspedition og levering

Hurtig ekspedition

October 25, 2023
Fashionbystrand logo

Reply from Fashionbystrand

Hej Tina
Tusind tak for din søde anmeldelse, det sætter vi pris på! :-)

Ønsker dig en dejlig dag!
Mette, FashionbyStrand

Rated 5 out of 5 stars

God service, hurtig levering

Skjorten kom hurtig. Den var så fin men alt for stor. Var nem at returnere🤗

October 10, 2023
Unprompted review
Fashionbystrand logo

Reply from Fashionbystrand

Hej
Tak for din søde anmeldelse! :-)

Ønsker dig en dejlig dag!
Mette, FashionbyStrand

Rated 5 out of 5 stars

SUPER god…

Hurtig levering og SUPER god kundeservice 👌

May 15, 2023
Unprompted review
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Reply from Fashionbystrand

Mange tak for din søde anmeldelse Lone - det betyder rigtig meget for os 💗

Rigtig god aften!

Mange hilsner,
Christina, Fashionbystrand

Rated 1 out of 5 stars

Alt for lang tid om at behandle…

Alt for lang tid om at behandle returvarer - derfor bliver det første og sidste gang jeg handler der :-(

April 14, 2023
Unprompted review
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Reply from Fashionbystrand

Hej MK
Jeg er rigtig ked af din anmeldelse og har tjekket op på din specifikke ordre. Jeg kan se at du skrev din anmeldelse 1,5 døgn efter at vi modtog returpakken hos os (vær opmærksom på, at returpakker også er noget tid undervejs fra dig til os i posten) - og din returpakke er efterfølgende blevet behandlet hos os 💗 Vi er en lille virksomhed og løber allesammen stærkt for både at sende ordrer og behandle returpakker hurtigst muligt! Vi håber at du alligevel har lyst til at handle hos os en anden gang, så du kan få en bedre oplevelse 😊

God weekend

Mange hilsner,
Christina, Fashionbystrand

Rated 1 out of 5 stars

Don't order from abroad

I ordered a party dress which turned out to be too big for me so I had to return it. The instructions on their webpage were in Danish which made the process a little difficult to understand, especially as I ordered from another country. After seceral emails to their customer service I found out that I had to send the parcel directly to them at my own expense. A pick-up point wasn't good enough so the cost was 32 euros. When they received the parcel I was promised a refund. This turned out to be a giftcard to their shop, like I would ever order from them again. I questioned why not a refund to my credit card and they replied that my return had exceeded the 14 day time period, which was not the case. They also tried to deduct their own returnlabel from the amount, even though I paid the very expensive return myself. Finally they returned the price of the dress, but I found the process very difficult and not very customer-friendly. Can not recommend ordering from another country.

December 28, 2022
Unprompted review
Fashionbystrand logo

Reply from Fashionbystrand

Hi Kaarina,

I am very sorry to hear that you find the process difficult, but luckily we have some great news for you!
We are currently working on developing new webshops in other countries than Denmark. This means that the language will be translated for all pages across the website. Also, the return process, cost for returnlabel etc. will become much easier and cheaper in the future for orders from abroad - wuhuu 😍
Also, I can see that we have refunded the amount to your credit card (and the amount for returnlabel) after talking with our custumer service.

I hope you can forgive us and want to give us another chance - then I promise that you will have a better experience the next time you are ordering from us.

Best regards,
Christina

Rated 5 out of 5 stars

God pris

God pris - super service - hurtig levering😊

April 3, 2022
Fashionbystrand logo

Reply from Fashionbystrand

Hej,

Tusind tak for en skøn anmeldelse og vi er glade for at du er tilfreds med vores priser og service!💗

Vi ønsker dig en dejlig weekend!

Mange hilsner,
Emma, Fashionbystrand

Rated 5 out of 5 stars

Det var nem at handle

Det var nem at handle, og pakke kom hurtig

December 4, 2021
Fashionbystrand logo

Reply from Fashionbystrand

Hej Hanne,

Tak for din anmeldelse. Dejligt at høre, at du har haft en god oplevelse med at handle hos os 😍

Ønsker dig en god dag!

Mange hilsner,
Melanie, fashionbystrand

Rated 5 out of 5 stars
Fashionbystrand logo

Reply from Fashionbystrand

Hej Ellen,

Mange tak for din fine anmeldelse - vi er utrolig glade for at du har haft en god oplevelse ved at handle hos os 😍

Ønsker dig en dejlig weekend

Mvh
Sarah, Fashionbystrand

Rated 5 out of 5 stars

Super service

September 5, 2021
Fashionbystrand logo

Reply from Fashionbystrand

Hej,

Mange tak for din anmeldelse - vi sætter stor pris på at du er glad for servicen! 🤩

Ønsker dig en dejlig dag

Mvh
Sarah, Fashionbystrand

Rated 5 out of 5 stars

Hurtig ekspedition og levering

Hurtig ekspedition og levering . God kvalitet

September 2, 2021
Fashionbystrand logo

Reply from Fashionbystrand

Hej Bente,

Tusind tak for din fine anmeldelse - vi er utrolig glade for at høre at du er tilfreds med din oplevelse hos os. 💕

Du må have en skøn dag

Mvh
Sarah, Fashionbystrand

Rated 5 out of 5 stars

Super god service👍👌

December 8, 2020
Unprompted review
Fashionbystrand logo

Reply from Fashionbystrand

Hej Esin

Tusind tak for dine fine ord - det betyder meget for os at du er tilfreds med servicen 🌟

Ønsker dig et rigtig godt nytår

Mvh
Sarah, Fashionbystrand

Rated 5 out of 5 stars

Super god service😄

November 6, 2020
Fashionbystrand logo

Reply from Fashionbystrand

Hej,

Tusind tak for din anmeldelse - vi er utrolig glade for at høre at du er tilfreds med servicen ✨

Du må have en rigtig god dag

Knus
Sarah, Fashionbystrand

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