FlexiSpot Reviews 5,893

My desk has been great. Had some issues with it but it was still within warranty so replacement was sent. I appreciate the customer service response and help. Response can be a little slow but eventua... See more

I’m incredibly grateful for Geneva from the after-care team. After realising the tabletop I purchased was too small for my desk, she made the exchange process seamless. She was incredibly patient wh... See more

I ordered recliners, ottoman, desk chair, & sauna - furniture all shipped in 10 large boxes. Arrived much faster than expected. All assembled fairly easy. Instructions were clear. Just waiting on saun... See more

Flexispot's E7 Plus Max has an outstanding stable base, even for a tall guy at 6 feet. I set my standing height to 44-45 inches and can feel zero wobbles of the desktop. The rubbertop solid block of... See more

I needed to confirm my order as the 5 ceiling storage units hadn’t arrived. Just 1 had arrived several days ago. The agent was extremely helpful and pleased. I was very impressed. She advised they we... See more

Warranty support is fantastic. From first contact to resolution was less then a week. They simply asked for a video demonstrating the issue and promptly offered a replacement. I previously used che... See more

I recently ordered a desk setup and while the product quality is absolutely top-notch, I ran into a delivery hiccup where the package was misdelivered. I reached out to customer support, and they we... See more

Very professional and very kind. Hastle free process and quick customer service, they are sending me replacement parts for free for my standing desk that broke during my move. Very impressed!

I bought the Flexispot BS3 which is made for dwarfs I'm 1m70 I don't think that's particularly tall but the backrest The backrest is very low. At highest position the headrest arrive in the middle... See more

We recently purchased a Flexispot EN1 with 24x48" top for my wife's remodeled home office. Assembly was easy with well-written instructions. She subsequently decided that also she liked the sit/stan... See more

Two weeks ago we bought two sets of tables and chairs, which are 300 kilometers from Düsseldorf to Frankfurt. It has been two weeks since they were delivered and they still haven't arrived. There has... See more

I bought my FlexiSpot desk on Amazon, and two years later I thought the motor had failed. I was already looking for alternatives, assuming I’d need to replace it. When I reached out to FlexiSpot, the... See more

Patric customer service agent is affective, efficient and listens goes out of his way to help customers He made things so much easier for me I called several times with other agents but they des... See more

Had an error code on my standing desk and couldn't resolve it using methods available online. I submitted a request via Chat to chat with an agent, and after a 15 minute wait, I was connected with an... See more

Desks cannot be configured to any space as advertised if you get the tabletop with storage, only reverse L shape Tried discussing this with customer service, none of which can understand or speak f... See more

Ordering was easy. My desk components came in 3 shipments; frame, drawer, desk top. I received the frame in only a couple of days after I ordered it and the drawer came a day later. The top howeve... See more

The chair is obviously made of good quality materials. I thought it felt very nice. However, given that I am a 100% disabled veteran with a lot of issues and ended up not being the best chair for me g... See more

I've been using Flexispot for couple years, the build quality and material has never failed me. I've own a standing desk and now I'm buying another standing desk frame E7 pro for my another desktop. E... See more

I was at an office store that featured a standing desk. It was double the price and not nearly as well constructed as the E7 Pro. As luck would have it, I experienced a problem with the lift mechanism... See more

Very bad marketing campaign - a bad marketing team! This company have offer almost every month to have some free stuff and very limited usage discount coupons. May be only 0.01% get it. But for seriou... See more

Update (Nov 29): Today I received an email confirming that the company will send replacements for the 4 missing items. I appreciate the update and I’m now waiting for the new shipment to arrive. I... See more

I reached out to ask about the $30 off $500 purchase subscription discount, for which I wasn't able to apply to my first order. Instead, the customer service offered me a 10% discount code which allow... See more

I had an awesome experience with this company. I realized last minute that I needed a different desk top size and reached out hoping it wasn’t too late. Their customer service went above and beyond, t... See more

My standing desk up and down buttons stopped working after 4 years, so I contacted support. They replied immediately with very clear directions on how to reset the desk, and even provided step 2 shoul... See more

Their staff - named Francis broke our 34” curved gaming monitor when they dropped it during installation and ran away without even telling us. We tried to report this to the company but they said they... See more

I purchased the Premium Ergonomic Office Chair (C7 Max). It's a very good chair, but the first one had a defect in the back, specifically the part that raises and lowers height for lumbar, upper back,... See more

The desk quality is excellent. Very solid and well built. The desktop color was not exactly what I was expecting for my office setup, so I reached out to FlexiSpot support. They were incredibly helpfu... See more

We ordered the FlexiSpot Japanese Joinery bed frame. It arrived with one piece broken, but after contacting customer service, a replacement was sent as soon as was possible. (If not delivered damaged... See more

I purchased a desk a while back and recently had an error code that was on the display. I ended up reaching out to support and Selwyn chatted with me on line and walked me thru the reset procedure an... See more

I've been really impressed with FlexiSpot. I recently ordered an electric standing desk, and the quality is exceptional, especially so for the price point. It went together really well, fe... See more

Can't say enough about the Flexispot support - especially when part of the issue was my screwup! I had 3 different customer support chats with Flexispot (multiple required only because of my error!).... See more

I ordered a desk during the black friday sale and it came in damaged in transit. The support team at Flexispot did an amazing job of sending me a replacement with no hassle at all! The quality of the... See more

The desk is great when it's working. However, twice now the touch panel has given up, leaving the desk in a poor position making it impossible to do any work. They sent a replacement part the first ti... See more

FlexiSpot has great products and provides great service. Recently our mobile standing desk we periodically use for work/study had an issue. The chat put us with an agent and after describing the iss... See more

Agents available on Sundays. This is the first time I'm purchasing a standing desk and although the specs are all listed, it was confusing to figure out what the key differences were. Customer suppo... See more

Horrendous customer service, refuses to help and borderline patronising. Purchased the swivel chair, the pocket compartment wasn’t even attached to the chair itself, just loose in the packaging. The w... See more

Indicated that the Desktop would be delivered in 2-3 weeks but after reaching out multiple times, customer service tells me It won't ship until 4 months from my original purchase date (I paid alread... See more

Perfect customer service and stable standing desk! After receiving my desk stand, I found the H frame was twisted, which caused some "clicking sound" issues after installation. After requesting custom... See more