Flycheapestonline Reviews 3,420

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, respect, and professionalism. Many reviewers specifically mention individual staff members by name, highlighting their helpfulness, patience, and dedication to finding the best solutions for their travel needs. Consumers appreciate the agents' expertise in handling bookings, providing clear explanations, and ensuring a smooth process. People express satisfaction with the customer service provided, noting the agents' empathy, determination, and ability to resolve issues effectively. Reviewers also appreciate the promptness and efficiency of the service, with agents often going above and beyond to assist with urgent requests and last-minute flight arrangements. While there are mixed opinions regarding the booking process and pricing, the positive feedback on staff and customer service suggests a generally positive experience.

Based on these reviews

Rated 5 out of 5 stars

Ashley was super helpful. She transferred me to the supervisor when appropriate. She offered me different flight times before recommending a cancelation. In the end, my cancelation charges were reduce... See more

Company replied

Rated 5 out of 5 stars

Dear Ashley, I must congratulate your level of expertise and how kind, respectful and professional you were on the call. Thank you for clearly explaining how these affordable basic bookings work... See more

Rated 5 out of 5 stars

We received service today from Jorge Chave, and it was a great experience. He helped us book our tickets and provided a fair charge, which made our trip more affordable. Very friendly, helpful, and ho... See more

Company replied

Rated 5 out of 5 stars

Once again, I would like to congratulate Flycheapestonline PCM for having Miss Ashley on their team. I commend her dedication to her agency and its customers and the high quality of professiona... See more

Company replied

Rated 5 out of 5 stars

Thank you so much. I really appreciate the service and process went so smooth. The Ashley she is amazing. She helped me out for every type of options and going through beyond everything and figure out... See more

Rated 5 out of 5 stars

I want to take a moment to highlight the outstanding service I received from Lisa. She didn’t just help me—she truly saved me at a time when I needed quick, compassionate, and effective support. Lisa... See more

Company replied

Rated 5 out of 5 stars

I had difficulties finding a flight last minute for a funeral. The representative called me right away and was super helpful in arranging my flight and making sure I was taken care of. He called back... See more

Company replied

Rated 5 out of 5 stars

Although I had difficulties with my reservation, I still want to thank Ashley for all the time he took to help me and make me understand my problem, soon I will be more careful and I hope everything w... See more

Company replied

Rated 5 out of 5 stars

Hello, based on my approach with flycheapeastonline I find it interesting and it really helps me a lot where Ashley makes sure that I got the flight that I wanted for me to able to catch up on time.... See more

Company replied

Rated 5 out of 5 stars

I have book my tickets from Miss yana, she is too good the way she talked to me the way she gave the service was absolutely commendable, I have taken too much time as I checked the price with others... See more

Company replied

Rated 5 out of 5 stars

We called and Jason helped us make flight reservations from South Carolina to Colombia South America. He was wonderful, very professional. It was a pleasure working with him.

Company replied

Rated 5 out of 5 stars

Amazing customer service from Jason and the flights met my needs due to mobility issues. I was treated 5 stars by all involved. I’d have no problem recommending your service to others.

Company replied

Rated 5 out of 5 stars

The agent Nancy was efficient and very helpful with finding me a suitable date/time for a last minute flight for the best deal. She was also able to answer all my questions and provide the appropria... See more

Rated 5 out of 5 stars

I am really highly impressed from the customer services and prompt response from Ashley throughout the booking process. With respect to positive support, I have already given references to an... See more

Company replied

Rated 5 out of 5 stars

The agent I spoke with, Jason, was extremely courteous and very knowledgeable. He helped me find the best possible trip to Denver, and I couldn’t be happier with the service I received. Thank you agai... See more

Company replied

Rated 1 out of 5 stars

I purchased flight tickets from FlyCheapestOnline.com for a total of $6,150 USD. Unfortunately, the airline later declared that the tickets were fraudulent. My family and I were stranded in Lond... See more

Company replied

Rated 4 out of 5 stars

excellent service, verry patient devoted and helpful. she did everything she could to find a solution to our problem with kindness and a lot of patience . she made sure to ensure the process t’il the... See more

Company replied

Rated 1 out of 5 stars

Scammers!! They sell tickets that are not available and then propose you other tickets which are more expensive of course! When you tell them you're not interested and want a refund they charge you 3... See more

Company replied

Rated 5 out of 5 stars

Gwen was incrediblely helpful and professional. She handled my urgent issue calmly and made sure everything was resolved. Truly appreciate her support

Rated 1 out of 5 stars

booked a flight for $400+ and got an order confirmation saying its been approved. then got a message saying the seats are fully booked and he started recommending other flights that are doubled the pr... See more

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Rated 1 out of 5 stars

if i would have a chance to rate it zero that should be justified.Scammers! they book me a flight and after an hour sent an email saying its on hold,contact them.On contacting, agent said booking f... See more

Company replied

Rated 1 out of 5 stars

⚠️ Consumers must be cautious. Based on my experience, I strongly advise against doing business with this company. On Saturday morning, December 27th, we booked tickets for December 30t... See more

Company replied

Rated 1 out of 5 stars

This company made an unauthorized charge to my card after capturing my payment details on its website by advertising non-existent tickets. They later called offering other tickets at a much higher pri... See more

Company replied

Rated 1 out of 5 stars

Horrible horrible horrible. Guys stay away! I booked for 4 passengers with a very good price and provided my creditcard info (though I warned them to my bank). Got a booking confirmation from them, bu... See more

Company replied

Rated 4 out of 5 stars

The prices were definitely lower than all the other companies that I had looked at. The only downside is that the booked ticket price can (and did for me) jump up. Originally it was advertised at 3 hu... See more

Company replied

Rated 1 out of 5 stars

These guys are 100% scammers. I have the recording to back up my review. 2 days, 2 tickets, upsell you two hrs before the flight because you HAVE NOT received the flight confirmation. GUGE RED FLAG... See more

Company replied

Rated 1 out of 5 stars

Make sure you have excess funds on your credit card because the website doesn't notify you of insufficient funds. The problem is that they try to charge a partial amount from the card and then call... See more

Company replied

Rated 1 out of 5 stars

Your website quoted one price, and the live agent another. This misaligned representations=SCAM. How can one quote Adult Base Fare x 2CAD 213.06 Adult Taxes x 2CAD 479.90 Total CAD 692.96 then to t... See more

Company replied

Rated 5 out of 5 stars

Jaiden was great ,i was frustrated about a wrong flight booked ,he listened and gave me options I think other reps working there can learn from him forsure

Rated 1 out of 5 stars

I booked a ticket through flycheapestonline.com and submitted my payment details, but after hours, they called to say the fare was higher and refused to issue the ticket. This left me stranded and cau... See more

Company replied

Rated 5 out of 5 stars

Christopher helped me to book tickets for myself and family and provided good prices and flights. My journey was pleasant, thanks for this help I appreciate you.

Company replied

Rated 1 out of 5 stars

Total scam company. I booked I flight with them and a few hours later got a call saying my plane ran out of seats at the price I paid, but I could still take that flight if I paid more for othe... See more

Company replied

Rated 1 out of 5 stars

Scammers, don’t buy tickets from these guys. Online they advertise very low prices. When you book online then you get called back from these scammers with very high price and they are liars and cheate... See more

Company replied

Rated 5 out of 5 stars

I received excellent service from Ms Yana, who assisted me with my baggage. I truly appreciate her help and will recommend her. Keep up the good work. :) Deserves a raise.

Rated 5 out of 5 stars

Lisa Brown was exceptionnal ! She took the time to listen and she even found a solution to my problem, helping me and guiding me the whole way! Will absolutely contact again in the near futur. Thab... See more

Rated 5 out of 5 stars

Hello, the gentleman that helped me was knowledgeable and helped me right away. very appreciated his calm demeanor and quickness to solve my problem. Thank you so much.

Rated 5 out of 5 stars

I had an encounter with Melina who assisted me so well in booking a flight and her service was so flexible and easy. I really love her conversation and assistance

Company replied

Rated 5 out of 5 stars

Clay help us modifiyn our schedule because of the weather alert, and he was awsome, very helpful, we mede all right safe home. Thanks Clay !

Company replied

Rated 5 out of 5 stars

Booked a flight on the last moment with ashley. It was more than expected positive experienced for me with seat booking and also an affordable price . Thanks to ashley

Company replied

Rated 5 out of 5 stars

I thank Ashley for helping me cancel my non-refundable ticket by walking me through everything until I received a full refund. She is very kind.

Rated 5 out of 5 stars

Jason was very helpful in booking my flight. Now will say when your doing this it almost seems as if things aren’t right….however please trust…I have booked with 5x at this point and had a buddy book... See more

Company replied

Rated 4 out of 5 stars

Ashley was awsome. She performed a great job for me. But I did not approciate at all Christopher's role.

Company replied

Rated 5 out of 5 stars

• “Ashley made the whole process so smooth. She confirmed my flights instantly and was very polite. Really appreciate her support.”

Company replied

Rated 5 out of 5 stars

We had a Little problem with our ticket so i call and ashley did all the job for us, she really help us and everything was good after Thanks ashley for your help you were really helpful

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site
  4. Tour Operator

Written by the company

Fly Cheapest online has been providing unforgettable travel experiences to serving as World Wide Specialists and interesting destinations. We compare a huge range of flight deals. Inspiring people to reach out and explore, experience and enjoy far away places and helping to turn dreams into reality.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Thank you so much

Thank you so much. I really appreciate the service and process went so smooth. The Ashley she is amazing. She helped me out for every type of options and going through beyond everything and figure out my trip. Should be comfortable according to my way. You are the best. Thank you 💐☺️

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks jason u really saved my day…

Thanks jason u really saved my day appreciate u tell ur superviser u need a raise ur amazing

January 31, 2026
Unprompted review
Flycheapestonline logo

Reply from Flycheapestonline

Dear Santino Corleone.

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Flycheapestonline.

Rated 5 out of 5 stars

Excellent service bu Jason!

The agent I spoke with, Jason, was extremely courteous and very knowledgeable. He helped me find the best possible trip to Denver, and I couldn’t be happier with the service I received. Thank you again, Jason!

January 31, 2026
Unprompted review
Flycheapestonline logo

Reply from Flycheapestonline

Dear Gustavo.

Amazing feedback

We're elated to hear that you've had such a positive experience with Jason.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.

Regards,
Flycheapestonline.

Rated 4 out of 5 stars

The prices were definitely lower....

The prices were definitely lower than all the other companies that I had looked at. The only downside is that the booked ticket price can (and did for me) jump up. Originally it was advertised at 3 hundred and something, but once confirming the date via phonecall they follow up with, the only options were a few days later and for 5 hundred and something. Overall, I can't complain as it was far cheaper than anything else I had looked at. They were fast with getting me my ticket information which was nice as I had booked the ticket with little time in advance, so I didn't have to worry or stress about that. Jason helped me to find the perfect balance between price and the date that I wanted to fly out from Edmonton, Alberta to Sault Ste. Marie, Ontario. The flight only had a single transfer at Toronto (which is never a surprise and expected) and only a 45 minute window for time between flights which was perfect. (Minus the airline having weather issues and pushing back the flight, but that's not on them!) 4/5 stars for the price issue but everything else was fantastic. They also included baggage fees (2 checked) in the total price with a single carry on baggage allowed, which was nice.

January 15, 2026
Unprompted review
Flycheapestonline logo

Reply from Flycheapestonline

Dear Nicole Powder.

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Flycheapestonline.

Rated 5 out of 5 stars

We were trying to get last minute…

We were trying g to get last minute tickets and this lovely lady jade helped us out and got us a great deal. I recommend getting tickets from here.

January 30, 2026
Unprompted review
Flycheapestonline logo

Reply from Flycheapestonline

Dear Muradija Alikadic.

Thank you for your amazing feedback.
Our agent {Agent name} is always super cooperative and clear.
We are so glad you like his work! We’ll pass along the kind words.

Regards,
Flycheapestonline

Rated 5 out of 5 stars

Amazing customer service from Jason and…

Amazing customer service from Jason and the flights met my needs due to mobility issues. I was treated 5 stars by all involved. I’d have no problem recommending your service to others.

October 29, 2025
Unprompted review
Flycheapestonline logo

Reply from Flycheapestonline

Dear Terri Lynn Drover.

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Flycheapestonline.

Rated 5 out of 5 stars

Jason was very helpful in booking my…

Jason was very helpful in booking my flight. Now will say when your doing this it almost seems as if things aren’t right….however please trust…I have booked with 5x at this point and had a buddy book with them to go to Dubai. They have saved me more money than any other company. Please give it a shot…trust!!!!!

January 20, 2026
Unprompted review
Flycheapestonline logo

Reply from Flycheapestonline

Dear Customer.

Amazing feedback

We're elated to hear that you've had such a positive experience with Jason .
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.

Regards,
Flycheapestonline.

Rated 1 out of 5 stars

Scam

I booked with them couple weeks ago. The money went in and everything was sorted. Days later I started to get charged for uber rides that I didn’t take. I don’t even have uber on my phone. I only noticed it now.

I am contacting my bank now and will take legal actions against them.

They stole my info!!!!!

January 16, 2026
Unprompted review
Flycheapestonline logo

Reply from Flycheapestonline

Dear Customer,
We apologize for the inconvenience caused. Kindly share the details of your experience at [email protected]
so we can review the matter and assist you with a resolution.

Regards,
Flycheapestonline

Rated 4 out of 5 stars

Experience:Ashley did a great job for me.

Ashley was awsome. She performed a great job for me.
But I did not approciate at all Christopher's role.

January 29, 2026
Unprompted review
Flycheapestonline logo

Reply from Flycheapestonline

Dear Customer

We are happy we could help you out today.
Thanks for being our customer. 😊

Regards,
Flycheapestonline.

Rated 5 out of 5 stars

We called and Jason helped us make…

We called and Jason helped us make flight reservations
from South Carolina to Colombia South America.
He was wonderful, very professional. It was a pleasure working with him.

January 29, 2026
Unprompted review
Flycheapestonline logo

Reply from Flycheapestonline

Dear Steve Tognotti.

Thank you for your amazing feedback.
Our agent Jason is always super cooperative and clear.
We are so glad you like his work! We’ll pass along the kind words.

Regards,
Flycheapestonline.

Rated 5 out of 5 stars

Ashley was super helpful

Ashley was super helpful. She transferred me to the supervisor when appropriate. She offered me different flight times before recommending a cancelation. In the end, my cancelation charges were reduced and Ashley informed me I can contact her for any future travel help - including things such as hotel bookings and more. She even listened to my personal story in relation to the flight. Props to Ashley for amazing customer service.

January 29, 2026
Unprompted review
Flycheapestonline logo

Reply from Flycheapestonline

Dear Savon Inthasone.

Thank you for your review!
We appreciate that you decided to write a review of our services and we are looking forward to serving your travel needs again in future.
Hope to see you again.

Regards,
Flycheapestonline.

Rated 5 out of 5 stars

We had a Little problem with our ticket…

We had a Little problem with our ticket so i call and ashley did all the job for us, she really help us and everything was good after
Thanks ashley for your help you were really helpful

January 29, 2026
Unprompted review
Flycheapestonline logo

Reply from Flycheapestonline

Dear Zachary Ouellette.

Amazing feedback

We're elated to hear that you've had such a positive experience with Ashley.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.

Regards,
Flycheapestonline.

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