Folsom Wine & Spirits Reviews 992

Ordered online, received clear, prompt confirmation. Waited ten business days, heard nothing, sent a follow-up inquiry, and got an immediate reply. Weller 12 arrived soon after. Bottle was really w... See more

You're always a little apprehensive when dealing with a new company that you read about on Facebook. But after placing my order, they kept me informed on status of the order...which helped. When I r... See more

Great company. I can't find anything here in the Houston area or if they have it's it's even more expensive then Folsom or allocated to special customers. Even though things are still above retail atl... See more

Idk what to say....your cheaper than the other legit on line sale outlets (when your stuff is on sale) and I know exactly what retail is...but we're all in this place right now together.. I'm just... See more

Every time I order from Folsom I receive my items super fast. The items are always packaged with exceptional care and arrive in perfect condition. I have been able to grab items that I would otherwise... See more

The prices are reasonable and you kept well informed about your package. I was nervous the first time I ordered because my item leaked and wasn’t sure if that happened all the time so I tried again an... See more

They had the bottle I was looking for at a price that was less than others. After I purchased it, from confirmation email to delivery, there was proper communication that reassured me I made a good... See more

Thank you! Excellent response time on questions, great flexibility to add to/change the order. Updates and tracking info were timely and sufficient (and not overkill). Order was received on time wi... See more

I was looking for a specific Bourbon. The liquor stores I had visited for the last 3 weeks all.of them were out of Stock. Google the Bourbon I was looking for and Folsomwine liquor came up. They had t... See more

The last few orders I placed with you didn’t end up happening as you are out of stock even though the website said you had the bourbon. It was very surprising because over years this was never a probl... See more

The sale was as promised, the price was great. Shipping is slow but packaging was very good and disguised so that it was not apparent that alcohol was inside. bottle sleeves are extremely secure and p... See more

The ease of setting up the account and the ordering process was so simple and easy. The Folsom Wine & Spirits pricing was very competitive and the shipping delivered to my house turned out perfect.... See more

I live in Virginia. The whole process was smooth with no issues. Ordering was easy and got notifications when my order shipped with tracking. Packaging was good and no issues with my bottles. I would... See more

There was an issue with the shipper that reported the package was delivered when it was not. Folsom sent a new bottle promptly which was received, and then the first bottle mysteriously arrived. I off... See more

I have the same experience each time I order spirits via Folsom's online shopping system. Folsom usually has anything I am looking for in hard to find, collectible Scotches. Ordering only takes a few... See more

Received an outstanding quality Machine Head bourbon box. Shipping hit a snafu - by no fault of Drams - and I was impressed at how Drams customer service team worked with me to fix it. Good service.... See more

It was a bit of a nightmare getting my shipment. The package went from CA, to NY, back to CA, and back to NY again. Folsom updated my shipping address to my work address without issue, I got my Christ... See more

The prices are great. The packages always arrive in a reasonable timeframe and I’ve never had a problem with breakage or quality of product. I will be a customer for a very long time.

You didn't tell me being out of Sazerac Rye for 4 days the bottle of Russell's 10 year old, the stopper was broken and some of the liquid was at the bottom of the inflatable packaging. Way to many da... See more

Just received an email saying they're not going to honor the free shipping code (it was on their site!!!) for my order & want an additional $30. I called their phone number - it's a Google Voice numbe... See more

Placed an order for Buffalo Trace Bourbon. I paid additional money to insure The package. Order was shipped via UPS. While on the way to my residence, the package was damaged and UPS advised that t... See more

Received the wrong item.spent my time and energy to return the product and received no consideration for my time.the day the product was scanned back at the warehouse my order was canceled and refunde... See more

Horrible service and no way to get in contact with any employee. I ordered a mezcal was sent a tracking number 2 weeks ago but bottle was never actually shipped. I just want to know if it’s not availa... See more

I paid for the 3-5 day shipping as it was for a retirement party gift and that timeframe would have made it in plenty of time. I had to email the staff several times as I never received shipping deta... See more

It took literally 4 weeks for my order, that said in stock, to ship out. When I got it, it wasn’t even the right bottle of whiskey. It was a lower priced, lower proof bottle by the same brand. When I... See more

I placed an order with Folsom Wine and Spirits, it took 60 days for it to be delivered. I emailed them after 21 days and started getting the run around and a tracking number that was only a label. A... See more

Super scammy, I bought a difficult to find whiskey and it says "shipping in 3-5 business days." I bought it on Saturday. So the following Friday, I sent an email asking if there was an update on the s... See more

Ordered a Bottle of Whiskey on June 3, 2025. 2 weeks later no whiskey and no communication. After an email from me, I did receive a response. 2 more weeks and I was informed this whiskey was out of st... See more

I was sent the wrong product. I returned the product 6/20. I placed my order on 6/8 and unfortunately still waiting to receive the item I ordered. I guess I should have kept the wrong item at this poi... See more

This was my first order with Folsom and unfortunately it took me over a month to get my order. With that said I think that it was just a shipping problem. Somehow my order was shipped to someone else... See more

Slow shipping out, so if you order for an occasion you better order well ahead of time. Otherwise, packaged good and did receive what I ordered at a really great price.

Folsom held up completing my order of 6 bottles for nearly two weeks due to being out of stock of one of the bottles. Folsom chose to just leave me hanging by not notifying me of their several days... See more

The prices were very reasonable based on standard internet pricing. The shipping took weeks, but I eventually got everything I ordered. I would order again if prices warrant it.

My $455 order from 5 weeks ago is still not here. Their phone number is out of order and you get zero response from customer service. Evidently this company has scammed me out of my money. Don’t you e... See more

I’ve ordered from Folsom several times, especially for allocated bourbons, and they’ve always impressed me. Unlike some stores that hike prices just because certain bottles are hard to find, Folsom... See more

They have such a great selection of hard-to-find items, the shipping was super-fast, and the bottles were packed well to prevent damage. It was a great experience. I have already recommended you to fr... See more

I was browsing through the Folsom Scotch collection and saw a bottle that intrigued me. I did some research on line and found the bottle was hard to find and that Folsom had it at a great price. The... See more

Fair pricing and a pretty quick turnaround on getting my order shipped. Had a little hiccup on the shipping but they immediately made it right. I will definitely order from them again.

Very helpful customer service! Our bottles got damaged before arrival. I reached out and the team was extremely helpful in resolving the situation and helping me out. You had me a great customer ser... See more

I buy from tem occasionally. They have a really good selection, and I like to take advantage of their sales. Careful packing means I never experience to disappointment of a damaged bottle.

I was given dates I could expect delivery but got nothing. I asked three times and was told different dates three times. Finally it arrived. I’d rather not deal with that experience again. It took a m... See more

Order was delayed but understandable as I was asking for rare items! Was delivered perfectly with really great packaging! Thank you so much! I am so happy I found Was I was looking for at this establi... See more

My first order with them and I’m impressed. Packed better than I expected and each bottle well protected. Extremely pleased with the selection, variety and pricing.

Everything was well packaged and exactly what I ordered. This is the 3rd time I've ordered from folsom wine and spirits, and I will definitely be ordering from them in the future.

Super easy to order a large amount of items for wedding favors for my son's wedding. Items arrived quickly and very well packed. Everything made it just fine. I highly recommend them for your online p... See more

It was a pleasure dealing with Folsom Wine & Spirits. Received the bottles in a very timely manner and they were packaged well to avoid possible breakage.

carefully packaged and as ordered...all bottles arrived intact which has not always been the case from other companies