Wine Spies Reviews 1,335

Wine Spies is terrific. We have belonged to multiple wine clubs over the years, elite wineries which annually get 95 - 100 points across their bottlings, but they don't offer the tremendous value tha... See more

I've been buying from Wine Spies for several years. I've never been disappointed with my purchases. I recently opened my first bad (corked) bottle from them. I emailed my issue about an undrinkable bo... See more

I've been buying from Wine Spies long enough to have purchased 20 cases from them so far. I have really gained a lot of knowledge about wine and learned what pleases my palate more by reading their d... See more

Agent Shiraz was extremely helpful in assisting me! I received a "Deep Cover" email where the 2022 Faust 'The Pact' Cabernet Sauvignon was fully disclosed and being offered for $85. However, back on... See more

I had a damaged shipment. The customer service was incredible. Agent Brut went above and beyond my expectations to make the situation right. His level of communication was high and his follow up pro... See more

An interesting and eclectic range of wines. I like that I frequently can get wines with some age in them. The locker idea is first rate. Service when needed is excellent. Would be five stars, but the... See more

From: Field Agent Corkscrew Subject: 1 Case of Wine, 2 Producers: 2 Bottles Corked I recently received a case of wine from Wine Spies that included two corked bottles from one of the producers... See more

Great price for wine but had some minor issues placing the order. I emailed Wine Spies at 11:00 Pm Eastern the evening of the Memorial Day Holiday, and didn’t expect to hear back until the next 1-2 bu... See more

Your company is always looking out for the customer. I am very thankful for a company like yours because I know, no matter what happens, you will always solve the problem. Very rare in today's bus... See more

I've been a Wine Spies customer for years because they make trying amazing wines I would never try otherwise so easy. And if you ever have an issue with an order they will bend over backwards to make... See more

Fairly easy to use site (though a little confusing adding multiple bottles of same wine). I was trying to authorize my lockers to ship but since I had put a delay on them I couldn’t find them in my ac... See more

Good variety of wine types, wineries, price points, and origins makes it hard to ignore (at least to look at, if not to buy) and research the daily wine offer! If its a super /popular wine at an exce... See more

Agent Moscato was extremely helpful in navigating the summer shipping hold. I am a new customer and was excited to take advantage of the many good deals, but did not want to risk heat damage to the wi... See more

Through my own error, I had my locker being shipped to my summer address in a different state. Upon realizing this, I contacted Wines Spies Customer Service in the hopes that it could be caught befor... See more

I have mail ordered wine for years. I can say I have never encountered such aggressive pricing on fantastic wines from all over the globe and a team that is so responsive. I email “Agent Shiraz” who r... See more

They will find a way to work with you within all the tools they have available (TYSM Agent Shiraz!!). It's not just customer service but from start to finish, the agents are engaged, passionate, consi... See more

I had an issue with a coupon code, sent to me by email from Wine Spies, that was not working. I submitted an inquiry via the Support portal, and received a prompt, courteous response from Agent Shiraz... See more

I have been a long time customer of Wine Spies. Their business model is unique in that they offer a new wine selection every day which you can add to a “locker” until you reach 12 bottles. At th... See more

I've been shopping at Wine Spies for the past five years, and love their selection of wines and overall attitude. Last week I had a great customer service experience that made me appreciate Wine Spi... See more

I have enjoyed the great selection of Wine Spies for many years and have turned friends and family into Wine Spies satisfied customers. I have 1 suggestion. Change your packing material from Styrofo... See more

WineSpies continually offer some fantastic deals on great wines. What makes them even better is their customer service. I messed up an order and Agent Shiraz helped me correct it a couple times. Great... See more

I put in an order for a case and subsequently noticed another wine I wished to purchase. I sent an email requesting to swap a few bottles in the order and within minutes Agent Shiraz had taken care of... See more

I'm so glad I found this company! The wine deals they post are excellent, but more than that is the customer service and customer interactions. They truly take care of their customers! Particular... See more

I had a minor hiccup with the delivery from FedEx as they claimed to hav3 attempted to deliver on two separate occasions, this was not true. Additionally when I did receive the order the box was damag... See more

We have purchased a lot of great wine from Wine Spies. We recently got one bottle that was spoiled (rare occurrence). After notifying Wine Spies Agent Blanc got right back to us and arranged a repla... See more

Winespies is my favorite way to try new wines, I have been purchasing wine from them for about two years and the best part is they consistently deliver high quality wine. I can honestly say I have nev... See more

Really happy with wine purchasing experience through Wine Spies. The wide range of varietals, regions, and vintages make this business truly unique and has allowed us to try great new wines at excelle... See more

I had a shipping issue with UPS. They lost the shipment. Customer Service representative, Agent Shiraz, literally solved the problem in 15 minutes. They replicated the order, shipped it and credited t... See more

Unfortunately, the shipper had an accident with the case and several bottles broke. After it was returned, WS took the extra effort and were able to source the broken bottles even though they were sol... See more

I finally had an issue with WineSpies. Everything has been stellar with them so far and their prices can't be beat! But everyone eventually has a hiccup. This was a very slight hiccup but that di... See more

I purchase most of my wine online and I have found that Wine Spies consistently has the best prices and a really interesting curated selection. Their best feature is the Locker Concept so that you can... See more

If you have never ordered wine from Wine Spies you need to do yourself a favor and do it right now. This will quickly become your go to for your wine. The whole crew is very knowledgable, try ever... See more

Wine Spies offers incredible wines at unbeatable prices, making it my go-to site for discovering new favorites. I've been ordering from them for over a year and have only had one issue with a bottle... See more

Excellent selection of quality wine. Seamless transaction. Great value. I recently had an issue with an order and agent Moscato went above and beyond to ensure I was satisfied with the outcome, which... See more

OK, our wine was delivered not once but twice to the wrong address. Our summer address. One case finally did make it to our winter home, and the other case was lost, stolen, who knows? The fact is, Wi... See more

Customer service is tops! ANY problem with a wine is immediately taken care of. And I've been super happy with 90%+ of my orders. Thanks Agent Shiraz! NOTE: After three days open, the wine I was disa... See more

Agent Moscato has been extremely responsive and helpful with everything I’ve thrown his/her way. I truly appreciate the service I get from Wine Spies, which I now prefer over shopping at my local liqu... See more

My locker arrived and I was disappointed to find a bottle was missing. The packing was damaged and some bottles were jumbled and scattered in the box; I emailed Wine Spies and within 30 minutes Agent... See more

I forgot to turn off ice packs in my shipment since the weather has cooled off and Agent Blanc responded quickly to my request and gave me a credit on my account. The service at WineSpies has always... See more

The agents are always helpful in correcting my mistakes such as a direct sale vs locker, or selecting the wrong number. They always respond quickly and are very nice. It is my favorite site not only... See more

Experience has been great....recently had a problem due to UPS apparently dropping a shipment and breaking my order....Agent Moscato quickly let me know that a replacement shipment was on the way....... See more

Great wines at excellent values. Stellar customer service. I recently opened an older bottle (2016) that was corked. Agent Blanc was quick to respond and credit my account. I'm also a big fan o... See more