FreePrints Reviews 174,424

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product quality, highlighting that the colors are true to life and the pictures are clear and sharp. People appreciate the variety of options available and the ability to easily order through the app. Consumers also value the deals and free prints offered, noting that it allows them to print many photos affordably. The delivery service is generally well-regarded, with many reviewers mentioning fast shipping and efficient service. People appreciate the careful packaging that ensures the photos arrive safely. The overall consensus is that the company provides excellent service and top-quality products, making it a go-to place for printing photos and personalized gifts.

Based on these reviews

Rated 5 out of 5 stars

Such an amazing brand that puts their customer base and experience first and ensures you’re met with good deals and great quality photo prints. I used their 45 free prints service and paid for postage... See more

Rated 5 out of 5 stars

They're true to their word, my friends got their picture quickly, good quality, and the deals are great. I look looked into 3 or 4 other different apps that did pictures and they where extremely highe... See more

Rated 5 out of 5 stars

Truly free! Most apps/websites promise free things like this and never live up to it, but FreePrints doesn't! Best experience ever! A variety of available free photos to buy each month, and they arriv... See more

Rated 5 out of 5 stars

I saw a fb ad featuring Jen Aniston & tried it. Everything she said is TRUE! Seriously, the cheapest, easiest, best way to get prints. The only complaint is the interface on my android can be frustrat... See more

Rated 4 out of 5 stars

Quite good. Mostly am enjoying freeprints. Sometimes too many notifications and emails and some faces cut out when they were included in rhe original but Mostly all good clear prints. They made a... See more

Rated 4 out of 5 stars

Mostly efficient and dependable photo print service. Two things: 1. By "free" you'll still be charged a non trivial shipping charge, extras, and tax which tends to add up up up. 2. Your 85 or so fre... See more

Rated 5 out of 5 stars

Excellent experience. The digital photo turned into a beautiful portrait of my recently deceased mum. The colours were true to life and the picture as a whole was clear and sharp. It made us cry to s... See more

Rated 5 out of 5 stars

I’ve been using FreePrints for many years and they provide excellent service and fast delivery . Our pictures and photo books are top quality. The app is very user friendly and their prices are amaz... See more

Rated 5 out of 5 stars

Everything i have ordered from the whole Freeprints apps (except their cards) has been nothing short of great quality!! I mainly order from the Freeprints-Gifts every month & they never disappoint me!... See more

Rated 5 out of 5 stars

It's wonderful to get photos printed, so you can look at some of them every day if you want to. Using FreePrints to do this is easy and low cost (for shipping). Prints also have the date and locatio... See more

Rated 5 out of 5 stars

I love free prints so much. My prints always come in the best condition and are very affordable! The packaging is sleek and the shipping time is very reasonable and doesn’t take too long. Highly recom... See more

Rated 5 out of 5 stars

I got around 20 pictures free shipping and free pictures, they did not cost me a dime and came fast. These pictures are great quality and you can even get them with a white boarder or a Matt finish if... See more

Rated 5 out of 5 stars

Relatively easy-to-use app ordering system. Clear expectations set. Most shipments arrive early or on time-only twice have I had short delays due to postal distribution issues. I think it would be gre... See more

Rated 5 out of 5 stars

I am constantly using my local drugstore for photo printing, and upon receiving the prints deal with existential dread. The quality is always lackluster and the print is off center... if not cut off.... See more

Rated 5 out of 5 stars

I’m honestly so impressed with FreePrints! I’ve been meaning to get my photos off my phone and into albums for ages, and this made it so easy. The app is super intuitive, the print quality is sharp, a... See more

Rated 4 out of 5 stars

I enjoy using this company, but i am a little peeved with myself for forgetting to mark my prints matte finish. I do love the free 85 prints a month, I think the cost is very comparable to other photo... See more

Rated 5 out of 5 stars

I have ordered a few times from free prints and free prints gifts, every time they never disappoint! Everything was excellent and exactly what I imagined it to be. I recommend them to everyone who lik... See more

Rated 5 out of 5 stars

The photos are of surprisingly excellent quality at a very reasonable price – you pay for the postage only. I also paid for small versions of the photo books which are good value too. I think the qu... See more

Rated 5 out of 5 stars

This app is absolutely amazing! It’s very easy to use and super user-friendly. The photo print quality is perfect, with beautiful colors and great finishing. Only having to pay for shipping makes it e... See more

Rated 5 out of 5 stars

I have bought probably over 300 prints from them already within the past two years. They’re a good printing service, decently priced too for the quality. However, for their deal of 85 prints for “fre... See more

Rated 1 out of 5 stars

Really poor service. Paid for express delivery and it didn't arrive by the date. I got in touch with customer support and they had no record of the order (despite sending multiple email confirma... See more

Company replied

Rated 1 out of 5 stars

Last three orders never arrive on time. On the email with order number says will arrive before 7th Feb but obviously didn't. Previously i order on 1st of December and got them delivered on 28th! Been... See more

Company replied

Rated 3 out of 5 stars

Giving a 3 because I have used FreePrints a few times and it’s very reasonably priced. Quick delivery. However I’ve left remaining two stars because they found you at least twice a day with offers... See more

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Rated 2 out of 5 stars

FreePrints has some of the best-quality pictures you can get for a great price. That's the reason I always come back. However, the last two orders I placed never arrived on time. I placed an ord... See more

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Rated 1 out of 5 stars

When ordering they will tell you a guaranteed delivery date. Once the order ships the delivery date doubles. Customer service just give bullcrap deflectiinary responses that are more aggravating than... See more

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Rated 1 out of 5 stars

I placed two orders and never received either of them. When I tried to request a refund, it was impossible—their automated system isn’t designed to handle it, and there’s no way to speak with a rea... See more

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Rated 3 out of 5 stars

Of 3 orders to date 2 did not arrive after delivery deadline so had to request reprints. The 2nd lot of reprints I don’t know if I got an over week late delivery of original order or the reprints ear... See more

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Rated 2 out of 5 stars

I never received my photos and had to request them to be reprinted! Also I had previously ordered a pillow from you guys as a gift for somebody sometime last year and when I went to re-order some more... See more

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Rated 3 out of 5 stars

Twice in the last 3 month I have ordered from freeprints and paid rushed delivery to receive them in time and both times the orders didn't come till nearly a week after. Both times they have blamed... See more

Company replied

Rated 1 out of 5 stars

Choose to collect at free pick up point. Received email saying the prints are ready and must be picked up by the given deadline of 7 calendar days. Went there 4 days after receiving the notification.... See more

Company replied

Rated 1 out of 5 stars

You have printed orders for both my wife and I (She ordered ages ago), both orders never arrived and reprints were supposedly sent. These reprints have also not arrived. My wife and I spent considerab... See more

Company replied

Rated 4 out of 5 stars

Got my prints on time. Sent in 2 packages, I would have liked tracking on 2nd package, but AI messenger explained why they didnt arrive at the same time and gave an estimated time of arrival. The sec... See more

Rated 1 out of 5 stars

Prints never arrived, had to wait over a week for a reprint then that never arrived either. Judging by reviews this company is a scam and then never send orders! Customer care is an AI robot and is us... See more

Company replied

Rated 1 out of 5 stars

I placed two orders at the end of January and neither one has been delivered on the scheduled arrival time. And neither one has even arrived at all. I'm very disappointed I've ordered in the past no p... See more

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Rated 5 out of 5 stars

I have been sending my digital photos to FreePrints for quite a few years. I then receive beautiful hard copy prints free of charge. I catalog them in small plastic "suitcases" containing plastic bo... See more

Rated 5 out of 5 stars

I have been using free prints for years. I have never had an order messed up. I have never had anything less than quality product fast shipping amazing customer service I would highly recommend using... See more

Rated 1 out of 5 stars

I didn't had a good experience with free prints. I placed my order for free prints and magnet set on 9 th January which was supposed to get delivered by 12th and 13th January which apparently didn't a... See more

Company replied

Rated 5 out of 5 stars

Love love LOVE this app. It's so easy to use and the pictures always come out perfect. Fast shipping and easy access to customer service if ever needed. As someone who takes WAY too many pictures and... See more

Rated 1 out of 5 stars

Ordered one print 7x5 for 45p I was then charged £6.99 for next day delivery which I didn’t notice until I had completed payment, the print didn’t arrive for 4 days. I have contacted them to complain... See more

Company replied

Rated 5 out of 5 stars

Always great quality pictures…pretty fast on shipping! While selecting pictures it always asks or advises me on sizing..love it thank you very much for doing this for me & others!!

Rated 1 out of 5 stars

Delivery sucks. Package was delayed for 3 days. Repeatedly “out for delivery” then “package returned to warehouse”. No one to actually CALL, I had to use the AI chat to get an email from a human repre... See more

Company replied

Rated 4 out of 5 stars

The company looks brilliant - they are super quick, their app is super easy and user friendly. Also, the customer service is fantastic, AI- driven chat bot does its job much better than human being. T... See more

Rated 5 out of 5 stars

You never know when a loved one will need photos to share, cherish, remember… whatever they need them for FREEPRINTS COMES THROUGH!!! Knowing they’ll take care of printing, packaging & shipping precio... See more

Rated 5 out of 5 stars

I love free prints—it gives me the chance to clear photos off my phone. I also started creating a photo book for my kids so that when they’re older, I can gift it to them filled with all the memories... See more

Rated 5 out of 5 stars

The company offers free prints, however, it can be deceiving when the total appears and there is tax/shipping costs included. I have loved the quality of prints received, especially with my la... See more

Rated 5 out of 5 stars

The site is easy to navigate and the delivery is very fast. My order was not received on time as stated. I contacted the chat for delivery updates and got quick responses. They reprinted my order beca... See more

Rated 3 out of 5 stars

The prints are OK mostly however I'm a little dissapointed and suprized that some have been cut a bit on top or side, noticeably by my head being cut across the top or various others and some that wer... See more

Company replied

Rated 3 out of 5 stars

While I appreciate the convenience of the free prints app, I was annoyed that my 4 x 6 prints came five days apart from my 8 x 10s for whatever reason. Additionally, one of my 8 x 10 photos had to be... See more

Company replied


Company details

  1. Photo Printing Service
  2. Photo Lab
  3. Photography Service

About FreePrints

Written by the company

Turn Your Memories into Beautiful Prints — For Free!

With FreePrints, your favorite photos don’t have to live on your phone forever. This simple, elegant app lets you transform your digital snapshots into stunning, high-quality prints — delivered right to your door. Whether it’s a family moment, a travel adventure, or a smile you don’t want to forget,

FreePrints helps you hold those memories in your hands, not just your camera roll.

What Makes It “Free”?

Every month, FreePrints gives you free photo prints — you’ll only ever pay a small shipping charge. There are no hidden costs, no subscriptions, and no commitments. Just pay for delivery, and your photos arrive ready to enjoy.

Need something extra?

Upgrade to larger sizes, order extra copies, or create premium matte prints — all at low, transparent prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

174K reviews

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Rated 5 out of 5 stars

Great service/Product

Delivered exactly what I was expecting. Prints were packaged well and arrived in good condition. Makes a change to get something free these days. Took a couple more days than stated.

January 29, 2026
Rated 5 out of 5 stars

Prints are high quality

Prints are high quality, shipping was fast,and I love the refrigerator picture magnets their good quality and awesome,the hardcover and soft cover picture books are really nice, and they offer these free just pay shipping of few bucks!!!you deserve 10 star review! Ty

January 29, 2026
Rated 5 out of 5 stars

Give FREEPRINTS a try.…

My first experience of FREEPRINTS I have to admit they are brilliant.
The quality of their photographs is second to none. The delivery arrived just as they said top marks to FREEPRINTS!

January 28, 2026

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