Currently I’m on Verification stage and many times in touch with help and assistance which are real supportive and helpful. Up to know I would like stress out their professionalism with clear instruct... See more

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Company details
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FTMO developed a unique 2-step Evaluation Process for traders. This Evaluation Process consists of an FTMO Challenge and a Verification and is specifically tailored to discover trading talents. Upon successful completion of the Evaluation Process, you are offered to trade on a demo FTMO Account with a balance of up to 200,000 USD. Your journey to get there might be challenging, but our educational applications, Account Analysis and Performance Coaches are here to help you on the endeavour to financial independence.
Contact info
Purkynova 2121/3, 11000, Prague, Czech Republic
- +420 910 920 310
- [email protected]
- ftmo.com
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Your team supporter is so great!
Best FUNDED Prop Firm
I have been trading with FTMO since past 1 year and finally after becoming profitable trader, FTMO has never delay the payouts and the customer service is also there for help.
Reliable and Professional
Clear rules, stable platform, and responsive support A trustworthy prop firm for serious traders. Highly recommended
Agent Ana Pastor answered all my…
Agent Ana Pastor answered all my questions very kindly and promptly. Thank you very much.
My withdrawals were met with empty…
My withdrawals were met with empty promises.𝗩ë𝗿𝗶𝘁𝗮𝘀 Ṛ𝗲𝗱𝗿𝗲𝘀𝘀 intervened and changed the situation. I received a refund promptly.
Great customer service.
transparency
Requesting Proper Investigation After Technical Issue – Still Unresolved
I am posting this review because my FTMO evaluation failed due to a technical issue that has still not been properly reviewed. I risked only 2% on my trade, and my stop‑loss was placed correctly, yet abnormal slippage pushed my loss $103 past the daily limit. This was not a risk‑management mistake it was an execution problem.
I contacted support and spoke with Wilson Sena, but unfortunately he was not helpful and did not address the technical issue. My request for a proper server‑side execution review was dismissed without any meaningful investigation.
I paid for a fair and functional evaluation, and I did not receive the service as advertised. Because of this, I have escalated the matter through PayPal Credit and I am prepared to take the issue to the Financial Ombudsman Service (FOS) if necessary. I believe other traders who experience similar technical problems should also consider raising their cases with the FOS so these matters can be reviewed independently.
I am still open to resolving this directly with FTMO if they are willing to properly review the execution logs and address the slippage that caused the violation.
Tatenda
More then 5 stars to be honest they…
More then 5 stars to be honest they have strong customer’s service you will not find it anywhere thank you for FTMO.
Everything was processed smoothly!
Everything was processed smoothly!
received first reward with no issues at all :)
It was a great experience
It was a great experience using customer support as it was easy and fast help.
I got my 5th payout in lightening…
I got my 5th payout in lightening speed. I guess my fastest payout ever. This prop firm is the best in the game.
Lightning fast payouts
Lightning fast payouts. Great customer service. These guys are the world's leading prop firm for a reason.
FTMO has completely changed the way I…
FTMO has completely changed the way I approach trading. The rules are clear, the platform is smooth, and payouts are processed reliably and on time.
What I respect most is their risk management structure — it actually forces you to trade like a professional. The challenge isn’t easy, but that’s the point. It builds discipline.
If you're serious about becoming a funded trader and managing real capital responsibly, FTMO is one of the best firms out there.
I’ve been dealing with an account…
I’ve been dealing with an account access issue for over a week now. I fully understand FTMO’s Terms & Conditions regarding single registrations, and I’ve complied with every instruction provided …including deleting the duplicate email address as requested.
However… after following their directions, my main active account was locked. I’ve had to go back and forth between support and the admin team trying to regain access. While the representatives have been polite and professional, the resolution process has been slow and required multiple follow-ups.
I’m hopeful this gets resolved soon but the back & forth & delay in restoring my active account has been frustrating..especially when I’ve already purchased two 200k accounts.
Looking forward to a faster resolution
Slow support
Slow support, rules are tucked away, mid at best.
Haven’t got a payout yet so i can’t comment on that side.
Good support and fast processing of…
Good support and fast processing of payouts of rewards.
FTMO is very trusted Pro Firm
FTMO is very trusted Pro Firm. Very excellent in supporting clients.
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