Flex Reviews 2,727

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the service for making rent payments more manageable, especially with tight budgets. People highlight that Flex helps them avoid late fees and provides financial assistance until payday. The possibility of splitting rent into two payments is seen as a life saver, and it is helpful for budgeting. Consumers find the app easy to use, with a simple and fast enrollment process. They also appreciate the flexibility of being able to change the due date for the second payment. The communication is great and the reminders for upcoming payments are helpful. However, some reviewers express concerns about the fees and the lack of flexibility in payment options.

Based on these reviews

Rated 5 out of 5 stars

I absolutely love using flex, it makes paying rent 10 time easier especially with how stretched thin paychecks are nowadays. My only complaint would be that I wish that once you made a certain number... See more

Rated 4 out of 5 stars

I am now on a fixed income, with payment just once per month. It's gotten harder and harder to budget, so paying my rent in two installments has been a help during recent months, when I've had a lot... See more

Rated 5 out of 5 stars

This company helped pull me out of a jam because my bookkeeping was way off, and my rent was due. I found out about Flex through another app, and although I questioned it as I did all apps that I down... See more

Rated 5 out of 5 stars

This method for paying our rent has literally been a life saver for us. It has kept us current and helps us boost our credit rating. It has also given us a bit of leeway with our budget since we rec... See more

Rated 5 out of 5 stars

Helps with budgeting at this time. Splitting that rent into 2 payments allows me to put more of the other utilities on autopay. Would be nicer if you could adjust the amounts, but I get it based on qu... See more

Rated 5 out of 5 stars

Flex is so easy to use! And it makes paying my rent soooo much more manageable! breaking my rent payments into TWO smaller payments, instead of one big one, really helps me get the most out of my payc... See more

Rated 5 out of 5 stars

A true blessing. I was in a season of financial hardship, and Mrs. Kristy, the general manager, offered Flex, and since becoming a Flex member, I have saved over $300 in late fees. I finally have pea... See more

Rated 4 out of 5 stars

Let's face it, rent costs are WAY TOO HIGH in most areas. Flex helps reduce the impact at the beginning of the month by allowing a pre-determined amount be paid later in the month. The fees are reason... See more

Rated 3 out of 5 stars

flex is a great service. Its huge for people on tight budgets within our current economic system. its more expensive than other similar services with lots of extra fees, though. instead of 2 even half... See more

Rated 5 out of 5 stars

This app is really a great help and a bridge for ordinary hard working people who just need a little extra financial assistance until payday. FLEX truly takes away the stress of not being able to pay... See more

Rated 5 out of 5 stars

"Flex Rent really helped me save money by allowing me to split my rent in two ways. It made managing my payments much easier and less stressful. I appreciate how flexible and convenient their service... See more

Rated 1 out of 5 stars

Worked before new location doesn’t work. Super frustrating interface. Help/ support link is terrible. Late fee on rent because this showed payment to be made with card attached but didn’t pay out. Add... See more

Rated 5 out of 5 stars

Flex has been a game changer for an inevitable expense every month. With the rent prices increasing it’s a huge plus being able to split billing into two payments while also building credit. A great t... See more

Rated 5 out of 5 stars

Flex heard my story and cared enough to intervene during one of the darkest times of my life. They gave me the breathing room I needed to get back on my feet. They truly stand behind their mission... See more

Rated 5 out of 5 stars

I love the flexibility and communication of flex! I've used other companies for my rent, and wasn't informed if an error occurred with my payment, and next thing I know, I'm getting an eviction notice... See more

Rated 4 out of 5 stars

Flex has been a really helpful service for me. Being able to split my rent across multiple paychecks has taken a lot of stress out of budgeting, and I appreciate not having to worry about coordinati... See more

Rated 5 out of 5 stars

It helps ease the strain on the weekly budget- rent gets paid in full and on time, and I can pay it in two parts across the month through Flex. They send reminders for upcoming payments so you can mak... See more

Rated 1 out of 5 stars

Bait & switch - had everything set up, the first month went great, then they removed the property and asked me to set everything up again the day before rent was due for the following month. I didn't... See more

Rated 3 out of 5 stars

Flex has been a great option for me if an unexpected bill comes along and I need to split my rent payments in half. The fees are a little much, but it’s expected, better than having a late fee. The cu... See more

Rated 1 out of 5 stars

I guess the wonderful advertisements aren't that wonderful when denied by flex. Having said I don't have any derogatory, negative items on my credit. My income isn't the best but that why we click fle... See more

Company replied

Rated 1 out of 5 stars

Fecking unreliable. "Waiting to confirm your rent" as the status. Why do you need to wait to confirm, just pay or let me continue doing manual instead of this integrated junk, causing rent to be late... See more

Rated 1 out of 5 stars

Do not honor what the app says as far as deadlines. Horrible customer service. Admitted they were wrong and canceling my payment prior to me having the money to them per the deadline. Cost me over $3... See more

Rated 1 out of 5 stars

Flex is a predatory and fraudulent company. They overcharged me beyond the amount I authorized and never disclosed that the charge would be processed as a cash advance, which hit me with extra bank f... See more

Rated 2 out of 5 stars

There is no other option. The company my property management used prior allowed 3 installments which made life alot easier, especially in today economy. Flex has only one option and its high upfront c... See more

Rated 4 out of 5 stars

Love that this service allows for cash flow and its affordability. I also love that it works in almost any rent portal, however I wish it would allow more flexibility on the split terms. I would love... See more

Rated 3 out of 5 stars

I would prefer if payments were split in half versus paying a larger amount in the beginning of the month then a remaining balance later. I’m not sure if I’m setting it up right of having the money av... See more

Rated 1 out of 5 stars

Flex rent was not helpful, as there is really no flexibility due to only getting two fixed payments. When using Best Egg flexible rent we were able to schedule the payments in 4 and decide which days... See more

Company replied

Rated 5 out of 5 stars

First in foremost, I just want to say thank you for allowing me to be on this program. It has helped me tremendously because It's allowed me to take care of some of my other obligations. I never thoug... See more

Rated 1 out of 5 stars

The website and all the support help is pointless. got a new phone with a new number and cant access anything on the app to go further on with using this amazing concept. just dogwater support system.... See more

Company replied

Rated 5 out of 5 stars

I’m unemployed recently that forces me to begin living on a small fixed income till I can secure a cheaper cost in living. I turned 75 years old Oct. 30th and do not see myself attaining any more l... See more

Rated 3 out of 5 stars

Flex Rent is helpful if you need to break up your rent payment, but the extra fees add up quickly and make it less appealing. I also wish there was an option to split the rent evenly in half instead o... See more

Rated 1 out of 5 stars

Terrible experience. My property management changed the day before my rent was due. Flex took my payment and now it won’t let me cancel its giving error messages. Flex is no longer an option for my re... See more

Company replied

Rated 5 out of 5 stars

Flex has been a definite asset & God-send in relation to paying our rent in a timely manner, while assisting in being able to make required unexpected adjustments to our Budget. The flexibility in cha... See more

Rated 2 out of 5 stars

They don't make it easy to cancel and automatically pay the next month without direct approval or to check if a different credit card may need to be used. I need to cancel this before my Feb rent that... See more

Rated 5 out of 5 stars

This is my first time using Flex don’t know too much about the company. I can say it is amazing. I thank God that I can break down my payments and I think everybody should go with Flex and somewhat te... See more

Rated 4 out of 5 stars

I’m pleased with the Flex. It’s easy to use, reliable, and has made managing payments much less stressful. Everything is laid out clearly, and the process feels seamless from start to finish. Flex... See more

Rated 1 out of 5 stars

i wold like to tell evry one try to use Flex.....dont do it.i just went to a night mire with this company.After receving email saing that my apparment company does,not exept anymor Flex payments and i... See more

Rated 4 out of 5 stars

I love how I can split my whole rent into 2 payments- each from different paychecks in the month (biweekly employee here) and I also like that I can change the 2nd payment date by a few days if need... See more

Rated 1 out of 5 stars

Maybe it's just me, but the instructions weren't clear. I've never been more stressed out about an app. I absolutely dislike that I can't talk to someone on the phone too. I actually was charged $35... See more

Rated 2 out of 5 stars

I honestly prefer Best Egg Flexible Rent because there’s more flexibility being able to split rent into three payments. Additionally, the service cost less. I plan on cancelling after my next installm... See more

Rated 5 out of 5 stars

I really like using Flex because it takes off some of the financial strain of the expensive rent. I wish there was an option to increase the credit line or request an increase. The app is great though... See more

Rated 5 out of 5 stars

Flex has taken a big burden off of myself by providing me with staying where me and the two girls that matter more to me than anything in this world can stay. They pay my full rent in time for no late... See more


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Loan Agency

Written by the company

Split your rent. Pay on your schedule. Helping 2M+ renters pay rent since 2019. Flex is an app that’s changing the way the world pays and collects rent. We help renters and properties take the stress out of the first of the month. We pay rent when it’s due and let renters pay us back in smaller payments that fit their budget. With Flex, you can breathe easier and take control of your finances.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Very Happy With Flex

Flex has been such a benefit to my budgeting and pay schedule. It's simple to use and for a very fair fee! I'd recommend using Flex to split your rent payment in two to anyone!

February 7, 2026
Rated 5 out of 5 stars

I love flex pay

I love flex pay! This has made paying my rent so easy, I’m able to actually enjoy a little more money instead of it all going to my rent I recommend flex pay for everyone !

February 7, 2026
Rated 5 out of 5 stars

Awesome

It really helps with budget much easier i highly recommend ppl use this..it gives me less anxiety and stress..

February 7, 2026
Rated 5 out of 5 stars

This Flex community has been a life…

This Flex community has been a life saver for me especially when it comes to paying my rent on time, also helping me maintain my finances. I think people should use this opportunity if they need help with their expenses especially when it comes to a priority such as rent!!

February 7, 2026
Rated 4 out of 5 stars

The flexibility to rearrange my largest…

The flexibility to rearrange my largest expenses.

My only request would be the option to adjust my 2nd payment date/ now that im established with you, to more evenly split the payments. If theres an option for that, please point me in the right direction and itll be 5 stars!

February 7, 2026
Rated 5 out of 5 stars

Definitely being useful

Definitely being useful, I do wish it was like half and half on the splitting but I get why they don't. Either way i am super grateful for flex and all that it does! 100% recommend

February 7, 2026
Rated 5 out of 5 stars

Excellent.

This is super easy convenient on my wallet. To only pay aportion of your rent. But it still gets paid in full. The remaining portions are due weeks later. Is the best on your budget. This wild.

February 11, 2026

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