Getmaycosmetics Reviews 46

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers generally express satisfaction with the product and its quality. People appreciate how well the foundation matches their skin tone, offering a natural look that feels light and comfortable. The delivery service is generally considered quick and efficient. However, some consumers report issues with the company's refund and return policies. Several reviewers mention difficulties in returning opened products, even when the product didn't meet their expectations, despite the advertised 30-day money-back guarantee. Some people report delays in delivery.

Based on these reviews

Rated 4 out of 5 stars

3The order was sent very quickly. I had troubles with the delivery but it dipended on Italian courier. I contacted the customer service and had an immediate and kind reply. Finally I got my o... See more

Rated 4 out of 5 stars

Delivery was quick, however I am worried I am allegic as my eyes are reacting. I sam hoping not as the product is great, my uneven skin colour is corrected.

Rated 4 out of 5 stars

Delivery all good and impressed with the product. I have pale red-hair skin and have found other products which change to your skin tone too dark. I would like a little better coverage but overall ver... See more

Company replied

Rated 5 out of 5 stars

Was concerned when I placed the order and only then saw 'coming from China'. Been caught out with drop shipping badly on a previous occasion however have been pleasantly surprised. I have fair under... See more

Rated 1 out of 5 stars

They refuse returns stating they cannot accept opened products, yet their website states "Returns & Refund Policy — May Cosmetics At May Cosmetics, we believe finding the perfect foundation s... See more

Rated 5 out of 5 stars

This Foundation is amazing- really smooth easy to apply and definitely does not crease or leave lines! The colour adjustment is very good and I’ve no idea how this is achieved but the results are exc... See more

Rated 1 out of 5 stars

I bought their changing foundation, two bottles, happy in the knowledge that there was a 30 day money back guarantee. The bottles arrived, I opened and tried the foundation and was very disappointed i... See more

Rated 5 out of 5 stars

I was a bit sceptical when I placed my order thinking how can it go on white and blend in!! But it does and looks great on my skin and doesn’t sit caked in my facial lines(older lady). I definitely re... See more

Rated 5 out of 5 stars

This foundation is amazing, I was a bit sceptical at first after watching the videos but I was pleasantly surprised when I tried it. I'm 57 yrs old and I thought it wouldn't suit my skin but when I fi... See more

Company replied

Rated 1 out of 5 stars

Very disappointed with the customer service of this company. Before buying the product I emailed to ask if it can be returned if not suitable after trying, with a full refund and was told I could. Th... See more

Rated 5 out of 5 stars

Bought for my daughter who is absolutely delighted with May. Make up look so natural and skin looks aMAYzing!! Great product and good price with offers too

Rated 1 out of 5 stars

I would give zero stars if I could! Buyer beware: They advertise everywhere that there is a 30 day money back guarantee if it’s unsuitable. But when I received the product (which is more a very white... See more

Rated 5 out of 5 stars

Received my goods very quickly. Packaging was great. Products lovely using the brush supplied, looks great on the skin very light 10/10. At 66 and tired of using other foundations that just didn't... See more

Rated 1 out of 5 stars

They state foundation lasts up to 16 hours - it lasted 4 hours on myself. I contacted them to say I was returning it under 30 day money back guarantee. They suggested I use a primer to stop this from... See more

Rated 5 out of 5 stars

Love this product doesn't feel like I have any makeup on...very natural...I am 68 and have struggled to find a foundation . I would definitely recommend this product you won't be disappointed

Rated 1 out of 5 stars

Very disappointing experience and a costly mistake. Read all 1 star reviews before purchasing. I honestly don’t know where to start. The foundation product itself was a huge let down ext... See more

Rated 5 out of 5 stars

Great service but more importantly this product is amazing! I love this stuff! Goes on really well and my skin looks perfect. Would definitely recommend.

Rated 5 out of 5 stars

I love the colour change foundation. Perfectly matches, makes my skin look fresh & dewy without being heavy. The peachy blush is perfect too, thankyou!

Rated 5 out of 5 stars

Great customer service and delivery. The product is really good quality. It really does match my colouring and gives a nice glow without being too heavy . It doesn’t sit in fine lines and lasts all da... See more

Rated 1 out of 5 stars

I would have given 0 stars if it’s possible. And to be honest I'm mostly mad at my selfe for trying this scam out. It’s all about the the ads, the product is poor quality, it will turn ora... See more

Rated 5 out of 5 stars

Well packaged product, arrived quite quickly. The foundation is really good, does exactly what advert claims.

Rated 5 out of 5 stars

Feels light and gives good coverage. Have tried several CC foundations this is my favourite.

Company replied

Rated 5 out of 5 stars

I love your product at nearly 80yrs it hides all my blemishes and makes my skin look brighter. Now you need a product to hide my under eyes dark skin tried everything.

Rated 5 out of 5 stars

It took awhile to receive did not realize you are in Canada so that explained it. I do love the makeup it goes on great and it matches my skin color great.

Rated 4 out of 5 stars

The coverage is light with a nice glow but for me personally it was too pale. It was a good offer for the price

Rated 4 out of 5 stars

Product arrived in good time. Happy with the product. Easy to apply and blends well. A little sticky to the the touch just after but goes away with time



Contact info

3.5

Average

TrustScore 3.5 out of 5

46 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

aMAYzing!

Bought for my daughter who is absolutely delighted with May. Make up look so natural and skin looks aMAYzing!!
Great product and good price with offers too

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with the customer…

Very disappointed with the customer service of this company. Before buying the product I emailed to ask if it can be returned if not suitable after trying, with a full refund and was told I could. The product is not suitable for me and I have requested a return with refund but now being told that I cannot have a full refund as there was an ‘offer’ on at the time. I’m only allowed 30% refund! I would never have bought this product if I had been told that before buying instead of the lies I was told!
Don’t trust this company!!!!

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

I would have given 0 stars if possible

I would have given 0 stars if it’s possible.
And to be honest I'm mostly mad at my selfe for trying this scam out.
It’s all about the the ads, the product is poor quality, it will turn orange in a few weeks. Your skin will get signs of stress and acne.
The first strokes you use with the product it will look good. But it will turn orange and sticky within the month.

The money back guarantee is also a scam. It’s filled with fine prints. This is the info I got from the ”support”
”Our money-back guarantee applies to unused products. This is due to hygiene and safety reasons. While the guarantee is marketed for shade matching, once a product has been opened and used, it is no longer eligible for a full refund. This condition is outlined in our return policy and applies regardless of promotional periods.”

So as one thought from the beginning. It’s all a well managed marketing team. With a bad product to sell.

Save your money for a real beauty brand ..

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t trust their sales “promises”!

I bought their changing foundation, two bottles, happy in the knowledge that there was a 30 day money back guarantee. The bottles arrived, I opened and tried the foundation and was very disappointed in the product. It didn’t feel nice on my skin and far from looking natural made my natural complexion very pale. I used their customer service email to ask for a refund (happy to return both jars). I have heard absolutely nothing to either my first email or my chasing email. I guess their “money back guarantee” is just sales b*******t! I would not recommend this company.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Received my goods very quickly. Packaging was great. Products lovely using the brush supplied, looks great on the skin very light 10/10. At 66 and tired of using other foundations that just didn't look nice. This product looks very natural, love it 😀

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

This Foundation is amazing- really…

This Foundation is amazing- really smooth easy to apply and definitely does not crease or leave lines! The colour adjustment is very good and I’ve no idea how this is achieved but the results are excellent- so glad I took the chance to try it! I am 63 so a good foundation is crucial.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience and a…

Very disappointing experience and a costly mistake.
Read all 1 star reviews before purchasing.

I honestly don’t know where to start. The foundation product itself was a huge let down extremely pale, shiny, and greasy. My mascara literally melted as soon as it touched it, which has never happened to me with any product before.

The frustration didn’t stop there. They advertise a 30‑day money back guarantee, but that turned out to be completely untrue in my case. When I requested to return it, I was told I wasn’t eligible because I’d bought it on a promotion, even though my order confirmation and the website at the time clearly stated the 30‑day guarantee. I have screenshots evidence to prove it. Instead of honouring what they advertised, they hid behind extra T&Cs I’d never seen and they couldn’t demonstrate.

To make matters worse, any return is from the UK to the USA at own cost and no shipping label will be provided.

Overall, this has been a really poor experience. I found the company misleading, especially around their guarantees. I’d strongly recommend thinking twice before purchasing.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICES/REFUND

They state foundation lasts up to 16 hours - it lasted 4 hours on myself. I contacted them to say I was returning it under 30 day money back guarantee. They suggested I use a primer to stop this from happening - I explained I had used a primer. Next email said they didn't accept any returns that had been opened. I explained I had to open foundation to test it which is still under their 30 day guarantee. Next email offered me 30% refund as during promotional times, they don't offer full refund. There was not promotional offer at the time and this was not explained on their website anyway. Next email they offered me 50% refund which I refused as it was a 30 day guaranteed money back. Still battling to get my money back so if you're in any doubt the foundation won't suit you, don't buy!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Well packaged product, arrived quite quickly.
The foundation is really good, does exactly what advert claims.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

They lie about 30 day trial, refuse returns

They refuse returns stating they cannot accept opened products, yet their website states
"Returns & Refund Policy — May Cosmetics
At May Cosmetics, we believe finding the perfect foundation should be effortless. That’s why we offer a 30-day foundation trial—if the shade, texture, or coverage isn’t quite right, you may return it with no questions asked.
Your satisfaction comes first, and we’re here to help you feel confident in your skin."

The product did absolutely nothing on me so I asked to return for a refund. They refused, even though I am well within the 30 day trial window.
AVOID AVOID AVOID

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

This stuff is amazing!

Great service but more importantly this product is amazing! I love this stuff! Goes on really well and my skin looks perfect. Would definitely recommend.

December 27, 2025
Unprompted review

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