Grip500.be Reviews 1,786

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

ATTENTION! The company does not comply with its VAT refund commitments. One year ago I bought tires from the company, with the prior agreement that the VAT amount would be refunded. The refund was a... See more

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Company details

  1. Tire Shop

Written by the company

Les équipes de GRIP500 s'engagent pleinement pour votre satisfaction. Derrière notre site, des professionnels dévoués travaillent avec rigueur et énergie pour vous offrir un service optimal. Qu'il s'agisse du support commercial, du service après-vente, de la comptabilité, de la monétique, de la logistique, du service informatique, du marketing ou de la direction, chaque employé vise un seul objectif : VOTRE SATISFACTION. Nous sommes ravis de constater que notre site reçoit des recommandations de nos clients et que leur fidélité témoigne de notre succès.


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4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

ATTENTION

ATTENTION! The company does not comply with its VAT refund commitments.
One year ago I bought tires from the company, with the prior agreement that the VAT amount would be refunded. The refund was approved by the Belgian Ministry of Finance, but the company has not yet refunded the amount.
Moreover, after sales contacts with the company are almost impossible.

November 27, 2024
Unprompted review
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Reply from Grip500.be

We apologize for the inconvenience you've experienced regarding the VAT refund. We understand how frustrating this situation must be. Please ensure that you have opened a ticket with our service team to address this issue. If a ticket is already open, we will prioritize your request internally to expedite the resolution. Our service team is available to assist you, and we are committed to improving our communication channels to ensure better support. Thank you for your patience and understanding.

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