Harvey Norman Ireland Reviews 40,484

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Consumers often praise the staff for being helpful, courteous and knowledgeable. People appreciate the delivery service, highlighting the speed and efficiency. Several consumers shared positive experiences about the kindness and the professionalism of the staff during the delivery. However, opinions on products and orders are mixed. Some customers have reported issues with their orders, such as delays or missing items. A few consumers express concerns about the product collection service.

Based on these reviews

Rated 4 out of 5 stars

Online purchase of an Apple USB-C power adapter and a USB-C charge cable. Order confirmation and delivery communication were both excellent. The order was placed at lunchtime on Thursday and delivered... See more

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Rated 5 out of 5 stars

Thanks so much to the lovely online sales agent in Harvery Norman last week. I'd ordered a display model printer, that when arrived it didn't set up. I called and she was absolutely brilliant to deal... See more

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Rated 5 out of 5 stars

I always cone back to Harvey Norman in Rathfarnham because I am never disappointed. My most recent purchase of a couch, chair and ottoman was a great experience. Joel in the furniture department cou... See more

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Rated 5 out of 5 stars

Jordan O'Callahan Harvey Norman Little Island Cork was incredible helpful when I was purchasing a TV and wall bracket and even gave me a great deal on both. He brought me straight up to the till, mad... See more

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Rated 1 out of 5 stars

Ordered a shark hover in January 28th clearly to be deliver to co cork . It has somehow arrived in Galway ! Still waiting on delivery 10 days later . Almost impossible to get anyone to speak to . A... See more

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Rated 5 out of 5 stars

My mum is elderly and initially refused the delivery as the item was a surprise and she wasn't expecting it. The driver contacted me and went back to her to attempt redelivery. The two specialists tre... See more

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Rated 5 out of 5 stars

Gareth in fonthill was exceptional and handled everything for us so that made the whole experience hassle free and reassuring. The delivery guys knew what they were doing and had settee installed in... See more

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Rated 5 out of 5 stars

I have just received the LG fridge freezer. Vinny and Jamie have been very professional, helpful and managed to get into the kitchen a monster box weighing 680 kg! They also allowed me few min to... See more

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Rated 5 out of 5 stars

I went into the LoveTeck section of the Knocknacarra store this morning. I needed my phone changed, media/contacts/etc. The staff in the area were so capable, knowledgeable and understanding wit... See more

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Rated 5 out of 5 stars

Mike Philbin was a truly experienced and consummate professional at installing the new fridge into a built-in kitchen which had held a slightly different fridge (from 2007!) He had to make some adjust... See more

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Rated 1 out of 5 stars

Ordered in store fridge freezer on 2/2 told they pick it up from Galway by 4/2 and deliver week commencing 9/2. No one called to arrange delivery so went into store Sunday 8/2. Told they will call me... See more

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Rated 5 out of 5 stars

I ordered a Chromebook, and the next day I received notification that my order had been shipped. Two days later, the package arrived. Shopping at Harvey Norman is a real pleasure... I highly recommend... See more

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Rated 5 out of 5 stars

Ryan and Sean are a class above. There’s delivery men and then there’s customer centric professionals who go above and beyond. Not only did they deliver on time with smile and good nature,... See more

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Rated 5 out of 5 stars

Amy and daryl went above and beyond for me today. Printing labels onto photos to save me a drive onto the town to find an office centre. Also a return item not bought from your store, daryl went on to... See more

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Rated 1 out of 5 stars

Horrible experience! 3 weeks ago I bought online fridge and washing machine. Calling 15 times , writing 2 times nothing. Nobody knows where is my order. Such a big company shame!!! Newer again doing... See more

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Rated 5 out of 5 stars

Getting a delivery date for our sofas was an uphill task. We are still waiting on a 2 seater. However, the guys who delivered the one sofa made up for everything. They were very respectful, accommodat... See more

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Rated 5 out of 5 stars

Special shout-out to Shane, despite working at the Tech Bar in Rathfarnham, Shane spent near to an hour helping me purchase a MacBook Air for my son, along with Product Care and laptop accessories.Sha... See more

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Rated 5 out of 5 stars

I purchased a superking bed base and integrated headboard. The delivery men were very professional and efficient. The weather was very bad and without asking they ensured they covered their shoes with... See more

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Rated 1 out of 5 stars

Click and collect was useless. I ordered the products online. I was told to collect at the finglas warehouse but then my email provided the address to collect at Blanchardstown store, so I thought m... See more

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Rated 1 out of 5 stars

I ordered multiple pieces of furniture and only two arrived. Contacted customer services on Thursday via website and I was told get an answer in 24 hours and still waiting. Tracking my last item shows... See more

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Rated 1 out of 5 stars

I bought sofa from Tallaght store and paid for delivery & installation. The delivery guys came and put while my floor guys were putting the flooring in middle of mess!! And signed on docket when I was... See more

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Rated 3 out of 5 stars

Online order. Website says that shipments are done using DPD and tracking number will be advised on shipment. Shipment advised by email on 9th January from The Netherlands. No tracking info provided.... See more

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Rated 1 out of 5 stars

Ordered a dryer online. Tried to use it less than 1 hour after delivery and noticed its making a very loud noise and not working right. Over a week later still finding it impossible to get anybody t... See more

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Rated 3 out of 5 stars

I recd an item that was not for metogether with my own item. I contacted the store immediately. Initially they asked me to drop this item back to the store!!! which I refused, not my fault. Then they... See more

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Rated 1 out of 5 stars

Horrendous experience in Harvey Norman Blanchardstown especially with the technical manager. From start to finish, purchased two Xplora watches, two SIM cards. SIM cards faulty. Feigned all responsibi... See more

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Rated 4 out of 5 stars

Even though the delivery was unexpectedly delayed, it was still fast. The product itself is more than adequate and is useful for anyone tired of dumping their coats into overcrowded cloakroom spaces... See more

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Rated 4 out of 5 stars

Went to store in Blanchardstown ti view suitable products. Fantastic range and display. Staff helpful & courteous. Went online to complete purchase. Process was simple. Delivery happened very quick... See more

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Rated 1 out of 5 stars

It’s really ridiculous It have been more than 2 year i have purchased items from Harvey no change it’s because of huum I have purchase things form there humm and staff face always change . If u are... See more

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Rated 4 out of 5 stars

Overall decent experience. Need to have a touch friendly UI. Need phone app instead of a browser site so that the favourites, card details, previous orders etc can be stored, I know there is an HN acc... See more

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Rated 2 out of 5 stars

Waited 20 minutes outside for my purchase to be dropped out to me. Never came, went into shop, spoke to 3 staff members inside door, said nothing to do with them, go to til, girl at till said to go El... See more

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Rated 5 out of 5 stars

The two lads that delivered and assembled bed couldn’t be nicer. They called well ahead and said they would arrive between 10:30 & 11:30 which they did. It was a horrible day (wet) but they never left... See more

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Rated 5 out of 5 stars

I dealt with a lovely girl in the bedding department genivive who helped me pick a mattress and went through all the details. Wen I ordered it later online I didn't get a confirmation email and Marciu... See more

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Rated 2 out of 5 stars

If you try to order something online and that's (according the website) available to pick up after the ordering. Just comming the message back "Really sorry you can't pick it up today, just after... See more

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Rated 5 out of 5 stars

Ordered a smartwatch to replace my existing one that unexpectedly dies just before Christmas. Placed the order on 22nd December online fully expecting it to arrive well after Christmas, possibly even... See more

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Rated 3 out of 5 stars

Ordered Alphason 1200 TV Stand online on 7th Dec as its not available to purchase instore. Surprised its not even displayed in your flagship store in Tallaght for customers to view prior to purchase... See more

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Rated 5 out of 5 stars

I bought a couch last march and it collapsed so I went back to the Tallaght store and the assistant manager David sorted me out as it was still within warranty. I had my new couch within 2 days. Well... See more

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Rated 5 out of 5 stars

The level of service really surprised me. I needed help choosing a couple of TVs and the sales assistant I met could not have done a better job. He was extremely knowledgeable, straightforward, patie... See more

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Rated 3 out of 5 stars

Shopping experience is great, have a great staff which know the products. Other thing is when you pick delivery by courier, definitely will not use this option in the future. Why? My parcel was da... See more

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Rated 1 out of 5 stars

We didn’t receive item ( Bosch Dishwasher ) on 25/June 2025 despite being told in store it was in stock and that was main reason for purchase. Phone called received on 24th saying it wouldn’t be deliv... See more

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Rated 1 out of 5 stars

Despite emailing costumer service I received no communication from Harvey Norman regarding delivery of items purchased. I therefore cancelled my order. I received confirmation of cancellation.... See more

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Rated 5 out of 5 stars

Ordered multiple products from Harvey Norman over the years and great customer service. In one instance ordered a ex display phone that had the sim tray missing and sorted out immediately with ne... See more

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Rated 5 out of 5 stars

The sales assistant was extremely helpful instore, Help with everything i need started with the beds and mattress then checking everything if is available. Gives me few phone calls to confirm al... See more

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Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info


4.2

Great

TrustScore 4 out of 5

40K reviews

5-star
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Rated 5 out of 5 stars

So far so good

So far so good. The product does what it advertised.

A bit difficult to understand at first. But I feel blades are high quality.

Will see how it performs in long run.

February 7, 2026
Rated 5 out of 5 stars

Great blender

This is a blender. Ideal to make a small smoothie (470mls) to have with either your lunch or dinner or as a snack. Cleaning it is easy as you only need to put some fairy liquid in it with water and turn it on. So there's nothing not to like. I bought it in blue. The colour is great.

February 9, 2026
Rated 5 out of 5 stars
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi there,

We're happy to hear that we were able to meet your expectations! Thank you for your positive feedback; we appreciate it.

Kind Regards,
James

Rated 1 out of 5 stars

Order nowhere to be seen

Ordered a cricut machine as a gift for someone 10 days ago, stated it was in stock in all stores online, after 10 days still no sign or follow-up emails as to where it was. I emailed only to be rang and told its out of stock in all stores and couldnt give me a time frame of when it would be back. Rediculous communication considering the price of the product i purchased!

February 1, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Emma,

We apologise that the ordered item was out of stock, and for the lack of communication. We will review this with the relevant teams to look into what happened and try to resolve this for you. Thank you for bringing this to our attention.

Kind Regards,
James

Rated 1 out of 5 stars

Still have not received my item its…

Still have not received my item its been a week

February 6, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Lyndsey,

We are so sorry your order has not arrived. We will investigate this with the relevant teams and work to resolve this for you as soon as possible.

Kind Regards,
James

Rated 5 out of 5 stars
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Melanie,

We are happy to hear you had a positive experience and the service was great. Thank you for your feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Installation team very efficient and…

Installation team very efficient and good to deal with. Top quality job

February 10, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Bryan,

We appreciate you sharing your feedback. We're so happy to hear that the installation team was efficient and good to deal with and that you received a top-quality service!

Kind Regards,
James

Rated 5 out of 5 stars

My order came fast

My order came fast, very happy !!

February 6, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Magda,

We appreciate you sharing your feedback. We are so happy to hear your order arrived quickly and that you are very pleased with your purchase.

Kind Regards,
James

Rated 4 out of 5 stars

Good experience overall

Hassle free and good experience overall
Very happy with item purchased
Slight delay with delivery but this was explained from the outset

February 2, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi John,

We appreciate you sharing your feedback and are glad you had a good overall experience and are happy with your purchase.

Kind Regards,
James

Rated 1 out of 5 stars

I hope to never again meet a delivery…

I hope to never again meet a delivery driver like that again.
He wanted to leave the 30 + kg package in the middle of the of the room. !
Was NOT happy when I asked him to move it to the side nearer the wall !
Definitely not a nice experience.

February 10, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Tom,

We regret that the delivery experience was not satisfactory. If you could please email our customer support team the details at "[email protected]", the team will be able to look into this for you. Thank you for bringing this to our attention.

Kind Regards,
James

Rated 5 out of 5 stars

Returns experience was good

Returns experience was good - and delivered as pro ised

February 3, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Niall,

We appreciate you sharing your feedback. We are so glad to hear that you were happy with our returns process and delivery promise!

Kind Regards,
James

Rated 3 out of 5 stars

I'm still waiting on my order

I'm still waiting on my order

February 3, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Kathleen,

We regret that your order is delayed. We are looking into the matter with the relevant teams and will provide you with an update as soon as possible.

Kind Regards,
James

Rated 1 out of 5 stars

Booked our washer and dryer back in…

Booked our washer and dryer back in September 2025 at Harvey Norman Carrickmines. Told that we will receive delivery in November end. Come time on the day of delivery only the washer was sent to our house. Wasn’t notified at all that the dryer won’t be coming. Only realized it when the delivery man told me at the door. Kept chasing up Harvey Norman for an update. Told that it will be in January when we are back from Holidays but when the time came again, they didn’t have it for us. After immense chasing and trouble we finally got it on 10th Feb. they are very bad at organizing the stock especially after making a full payment back in September. Everytime you ring you are connected to a new person in store and have to go about explaining everything from the start only to hear them say we will get back and we which they never do. I ended up calling everytime and chased them. This is not how you treat customers, once the payment is done you are forgotten about. Make sure to do plenty checks ahead with stock before making full payment

September 21, 2025
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi there,

We regret to hear about the difficulties you experienced with your washer and dryer delivery. We apologise for the lack of communication and the repeated follow-ups required to receive an update on your order. We will look into this with the relevant teams to understand what happened, and to prevent any similar occurrences happening in the future. Thank you for bringing this to our attention.

Kind Regards,
James

Rated 5 out of 5 stars

Great service

Great service

February 5, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi James,

We are happy to hear you had a positive experience and the service was great. Thank you for your feedback!

Kind Regards,
James

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