Highlights Travel Reviews 1,463

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, knowledge, and dedication to ensuring a smooth and enjoyable trip. Consumers appreciate the meticulous planning of their holidays, highlighting the seamless organization and attention to detail. People express satisfaction with the service provided, emphasizing the worry-free and well-balanced nature of their trips. Reviewers also rave about the excellent locations chosen for accommodations and tours, as well as the positive user experience, which made their travels memorable and stress-free.

Based on these reviews

Rated 5 out of 5 stars

Thanks Alisa from Asia Highlight, organizing and planning a 3 weeks vacation in China April 2025, Its amazing sightseeing and foodies are crazy delicious. She always makes sure tour guides & drivers... See more

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Rated 5 out of 5 stars

In Hoi An, Viet Nam, we sampled nearby river culture, courtesy of Asian Highlights, in the very capable hands of our engaging guide Tung. We paddled iconic Vietnamese round bamboo basket boats, tried... See more

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Rated 5 out of 5 stars

Albee put together a great itinerary and we had a smooth and enjoyable 8-day family trip to Japan. We visited Tokyo, Hakone, Kyoto and Hiroshima. Best part of Tokyo: make your own ramen and museums (N... See more

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Rated 5 out of 5 stars

Our trip beginning in Tokyo on 5/14/25 and ending in Osaka on 5/24/25 was nothing short of one of our most memorable trips abroad. Our guides, Kamura (Tokyo, Mt. Fuji area) and Ho (Kyoto, Nara, and Os... See more

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Rated 5 out of 5 stars

Yet another wonderful holiday arranged by Albee Ning. My week in Nepal has been superb. I’ve seen amazing places and been looked after brilliantly by Kranti in Kathmandu & Nargarkot, and Kemal in Po... See more

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Rated 5 out of 5 stars

As we have continued our trip in Vietnam, we are so grateful to Sharon for designing the most perfectly organized, well-balanced and worry free trip. She picked exceptional accommodation for us in Hoi... See more

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Rated 5 out of 5 stars

Ms Ying was our guide in Bangkok for the past 4 days and if we could give her a higher rating than 5 we absolutely would! Ying speaks English perfectly and was completely dedicated to ensuring we had... See more

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Rated 5 out of 5 stars

I have never been to Japan and was very intimidated about planning an itinerary. I emailed Albee and the intimidation went away. She stayed consistently in contact with me, answered any questions I h... See more

Rated 5 out of 5 stars

Already 2nd trip with Asia Highlights. First to China and now 2 weeks in Japan. Both stunning and organized in a fantastic manner! Especially William our guide in Japan was extraordinary friendly and... See more

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Rated 5 out of 5 stars

Our full day tour in Hanoi with Mr Kim was amazing. He took us too all of key spots Museum Of History, Mausoleum of Ho Chi Minh, One Pillar Pagoda, cycle ride tour of the old quarter. Then on to a tr... See more

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Rated 5 out of 5 stars

We had a fantastic holiday, visiting Tokyo, Hakone, Kyoto, Nara and Osaka. Very busy itinerary, but saw some amazing sights, including temples, shrines and of course the cherry blossom. Our guides Sar... See more

Rated 5 out of 5 stars

We have just spent the two most sensational days in Hanoi yesterday at the Ning Binh day tour. Our driver was an expert and made us feel safe at all times. Our guide was kind, knowledgeable and flexib... See more

Rated 5 out of 5 stars

Jeremy is a great guide! He was with us during our time in Tokyo and Hakone. He made our trip seamless and stress-free. He was attentive and helpful with my grandmother and pleasantly answered our rep... See more

Rated 5 out of 5 stars

Our tour guide Ms Mam made our Bangkok trip smoothly and comfortably. I can’t expect she escorted us to the airport ticket booth and security screening area. Highly recommend Ms Mam and her driver. We... See more

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Rated 5 out of 5 stars

Kimura was really accommodating and kind. He was open to teaching us a lot on Japanese history and deeply explained the culture and mannerisms. He remained polite throughout the entire tour and never... See more

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Rated 5 out of 5 stars

William, our Japan guide for Kyoto, Osaka, Nara, Takayama, and Kanazawa, is superbly knowledgeable, so our every curiosity and question can be satisfied. He is capable; he is calm and easy to relate... See more

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Rated 5 out of 5 stars

In our stay in Kyoto, Singing was a very pleasant guide. She would gather our group together before every activity to give a brief explanation/ introduction then let us enjoy the activity at our leisu... See more

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Rated 5 out of 5 stars

Nirpal Singh (Nick) has been our guide in Delhi for the last two days. We found him knowledgeable about all of the places we visited. A big plus was rearranging the order of the places we were visit... See more

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Rated 5 out of 5 stars

Albee has done an amazing job setting up our trip to Japan in November of this year. I provided a list of our dates in various places and asked for hotels and train travel for 5 weeks, sometimes for 4... See more

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Rated 5 out of 5 stars

We had a wonderful time in the two small towns and two larger cities that Asia Highlights booked for us. Kaya Han was very very helpful in booking great interactive activities that enhanced our experi... See more

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Rated 5 out of 5 stars

Asia Highlights put together a wonderful itinerary for us based on our specific requests. They tailored it exactly to what we wanted to see and do, and we’re always mindful of our budget. Our guide... See more

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Rated 5 out of 5 stars

We stayed at Sarai Resort in Siem Reap, Cambodia. The hotel staff is friendly and the rooms are incredibly spacious. Breakfast options include a la carte with a few buffet stations- the food was delic... See more

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Rated 5 out of 5 stars

The most thoughtful and considerate guide we have ever had. He was very thorough and respectful. Johnny was special in all ways. He explained the history and significance of every place we saw. He too... See more

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Rated 5 out of 5 stars

Allan was a wonderful tour guide for us in Tokyo. He was very fun, energetic, and extremely knowledgeable. He guided us through some of the most famous and popular places in Tokyo with ease. He was... See more

Rated 5 out of 5 stars

Albee was amazing to work with. She was extremely helpful in putting together our 10 day trip to Japan. We didn’t know exactly what we wanted, but 3 iterations later we are so excited that we are get... See more

Rated 5 out of 5 stars

Albee has done an amazing job of arranging and advising on a suitable itinerary for a family trip to Japan and China. She has been very willing to make changes when required and offer advice if our su... See more

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Rated 5 out of 5 stars

Our 2-day tour of Siam Reap and environs was terrific. Our tour guide Chansarak Nuon was chock full of historical details and colorful stories of the battles between gods and demons that brought the... See more

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Rated 5 out of 5 stars

We had a fantastic time here in Siem Reap with our guide Chhong and our driver Nikol. We had some issues with pouring rain for our sunrise tour and he quickly pivoted to rescheduling the following day... See more

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Rated 5 out of 5 stars

Amazing Tour in Tokyo! What a wonderful experience we had in Tokyo with Kimura! Kimura was an amazing tour guide. He’s very informative and we learned so much about Japan and its culture. Hope every... See more

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Rated 5 out of 5 stars

I have been using the Asiahighlights and I am completely satisfied. I have a central point of contact that is Mrs Albee that is prompt to answer any question or request and ready to guarantee you a pe... See more

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Rated 5 out of 5 stars

My agent Alisa Liu was able to very quickly put my weeklong tour to Chengdu together in just 12 days. She sent me a few questions, an initial itinerary and quote within a matters of days and was able... See more

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Rated 5 out of 5 stars

Alisa Liu helped plan our 2 week trip to Japan last month and it was flawless!! She is sincerely attentive to the smallest of details. She was always keeping in touch up to the day of travel from the... See more

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Rated 5 out of 5 stars

Monica with Asia Highlights helped make this a memorable experience. She accommodated all my must haves and had great ideas to add to this trip. I was greeted with Jah at the airport who was our guide... See more

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Rated 5 out of 5 stars

We had the best time with asiahighlights especially with Johnny our tour guide!! From start to finish, everything was planned out so well and made things sooo easy for us. Johnny was helpful, kind, kn... See more

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Rated 5 out of 5 stars

Jeremy was our guide in Tokyo, and he made our trip seamless and completely stress-free! He was incredibly flexible with any changes we wanted to make to our plans and always adapted with a positive a... See more

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Rated 5 out of 5 stars

My good friend recommended me my tour guide Kanha in our few days Cambodia trip . It is absolutely a smart choice . He has great knowledge about Siem Reap history and deep love of its culture. We hav... See more

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Rated 5 out of 5 stars

My agent Jimmy Qin made the entire process quick and simple! Super fast responses, easy communication, and extremely knowledgable about the tour. He even added an extra day request after I had initial... See more

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Rated 5 out of 5 stars

Kimura was a wonderful guide; very knowledgeable, kind and very friendly. We had so much fun touring a variety of sites, and he had excellent suggestions for restaurants - the food was delicious! He... See more

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Rated 5 out of 5 stars

We worked with Jimmy for a Japan cherry blossom tour in the spring of 2026. He has been fantastic! Professional, knowledgable, and quick to respond to all of our questions both via email and on phone... See more


Company details

  1. Travel Agency
  2. Tour Operator

Written by the company

At Highlights Travel (formerly Asia Highlights), we believe that the best journeys don't just take you to new places — they bring you closer to what truly matters: meaningful encounters, shared stories, and a deeper sense of place. Since 1998, we've been designing private, tailor-made trips across China, Japan, and Southeast Asia, with a focus on meaningful connection, cultural depth, and effortless travel. Our expert travel designers work one-on-one with each traveler, while our trusted local hosts open doors to authentic, personal experiences. With over 10,000 reviews and an outstanding 98.8% 5-star rating on platforms, our travelers consistently return with more than memories — they return with a deeper understanding. Our current journeys on Highlights Travel website focus on Southeast and South Asia, where vibrant cultures and meaningful moments await. Interested in China or Japan? Discover more curated journeys at China Highlights and Japan Highlights — part of the Highlights Travel family.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Our guide listened

Our guide listened to what was important to us, made good recommendations, was quick to respond to adjustments to the itinerary, and was respectful of our budget. Finally, when I shared our flight schedule (which we booked on our own), she noticed that I made a mistake on the timing, resulting in arriving a day earlier than our itinerary provided - she pointed it out, gave us options, and ultimately booked an additional night for us so we didn't have to spend our first night without a place to stay!

January 25, 2026
Rated 5 out of 5 stars

Albee plans the perfect trip!

Albee helped plan, revise, and accommodate to design the perfect trip for us. Planned but haven't gone on this trip yet, but have taken a trip she designed previously and every detail was awesome! Well thought out and executed. 5 Star for sure!

January 27, 2026
Rated 5 out of 5 stars

Alisa has been excellent

Alisa has been excellent in the organization of our guided tour. Let's see, in few weeks, how the company complies in the implementation of the tour.

January 14, 2026
Rated 5 out of 5 stars

Albee was amazing to deal with

I have never been to Japan and was very intimidated about planning an itinerary. I emailed Albee and the intimidation went away. She stayed consistently in contact with me, answered any questions I had. She listened to everything we said about locations and tours and got it arranged very quickly. Now all I have is excitementabout our trip. I would highly recommend Highlights, travel, and Albee to anyone traveling to Asia.

January 8, 2026
Rated 5 out of 5 stars

Excellent!!!

Reliable, prompt and customer oriented services are the hall marks of Highlights! I have been using them for private group tours in China and Japan for last two years. I’m very satisfied with their services and would recommend to my friends.

January 7, 2026
Rated 5 out of 5 stars

Sinin

Sinin
was an excellent guide. She was very knowledgeable about history and the sites we visited. She was very caring and concerned about our safety.
We highly recommend her.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Albee was amazing to work with

Albee was amazing to work with. She was extremely helpful in putting together our 10 day trip to Japan. We didn’t know exactly what we wanted, but 3 iterations later we are so excited that we are getting a very customized trip based on our preferences and budget.

December 19, 2025
Rated 5 out of 5 stars

Our guide Ying was wonderful

Our guide Ying was wonderful! We experienced awesome food tastings at the night market as well as the Fliating market. Really enjoyed the Railway market and seeing a part of Bangkok we had never seen before!

November 29, 2025

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