Inca Expert Travel Reviews 960

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service and the staff's knowledge, friendliness, and attentiveness. Consumers highlight the seamless and well-organized nature of their holidays, with transportation, accommodations, and tours running smoothly. People appreciate the attention to detail and the personalized itineraries tailored to their interests and needs. The location and user experience also receive high marks, with reviewers emphasizing the beauty of the destinations and the ease of navigating them. Reviewers also appreciated the guides, who were knowledgeable about the culture and history. Overall, reviewers highly recommend this company for providing stress-free and memorable travel experiences.

Based on these reviews

Rated 5 out of 5 stars

It was our first trip in South America and it was an amazing experience. Inca Expert Travel particularly Maria done a fantastic job in planning our trip from beginning to the end. Such knowledgeabl... See more

Rated 5 out of 5 stars

I took a chance booking through Inca Expert Travel after reading numerous other positive reviews, and I am so glad I did. This was the most amazing trip, thanks to the careful and thoughtful planning... See more

Rated 5 out of 5 stars

Inca Expert took care of every single detail, the guides were phenomenal (shout out to Hubert! So knowledgeable and friendly), the timing, recommendations, hotel etc were all 10/10! The also made sure... See more

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Rated 5 out of 5 stars

This is our second trip working with Grecia Fuentes at Inca Experts and we are looking forward to a third. We went to Quito, Cotapaxi and the Galapagos in Ecuador and it was amazing!!!! The hotels, th... See more

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Rated 5 out of 5 stars

Amazing Experience! Anna, our travel coordinator handled every detail and we felt so taken care of. Our guides - Cesar, Miguel and Yoelle were all incredibly knowledgeable and helpful. Would recomm... See more

Rated 5 out of 5 stars

If you don't use Inca Experts and Maria José Castañeda as your Travel Advisor, then you will not have experienced the absolute best in travel service! We gave her short notice of our desire to do an... See more

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Rated 5 out of 5 stars

The execution of our trip was flawless! We had a lot of moving parts, two inter country flights, two train trips, many transfers and pickups, all perfect! Our guides were exceptional, passionate,... See more

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Rated 5 out of 5 stars

Excellent company! I went to Peru with a friend, we were two women traveling together and I had some anxiety regarding it. As soon as we landed in Lima our guide was there with welcoming calming en... See more

Rated 5 out of 5 stars

We had a great time and Inca Travel thought of everything. I appreciated not only the tours, guides and activity recommendations, but also all the little things like packing help, weather advice, imm... See more

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Rated 5 out of 5 stars

Attention to every detail by Inca Expert Travel representatives was taken. From Leila booking all the details to tour guide, Ruth, in Cusco EVERY transfer, tour, hotel, and dinner were on-time and ex... See more

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Rated 5 out of 5 stars

Maria Jose at Inca Expert Travel helped us plan the perfect trip to Peru. It was definitely a 10 out of 10. Everything was perfectly organized - we just had to show up and enjoy. Our guide Ruth... See more

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Rated 5 out of 5 stars

Leila planned a very specific trip to Peru: to Lima including a private tour of one of the oldest privately owned homes in the city, to the Amazon deep into Tambopata National Park, and to the absolut... See more

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Rated 5 out of 5 stars

Our complete trip was planned perfectly by Maximiliano with Inca Expert Travel, from the time we arrived in Peru and were greeted till departure. Max ‘met’ with us several times to get information fro... See more

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Rated 5 out of 5 stars

Everything about the trip was perfect! The itinerary was well planned, all the drivers were safe, and the hotels were beautiful. They made everything so easy. We absolutely loved our guides- Enriq... See more

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Rated 5 out of 5 stars

Our advisor, Leila, was incredible! She listened to our interests, budget, and dates and came up with an itinerary that was incredible for our family of four! She thoroughly and personally vetted ever... See more

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Rated 5 out of 5 stars

This company was amazing! They made the trip of our dreams come true. Everything that they said would happened, happened exactly as planned. Drivers were on time for pick ups, hotel check ins were sea... See more

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Rated 5 out of 5 stars

After benefiting from Inca Expert Travel’s (IET) services for a magical tour in Peru back in December 2023, we returned for Bucket list tour to Chilean and Argentinian Patagonia. We were delighted to... See more

Rated 5 out of 5 stars

We had a wonderful vacation using Inca Expert Travel. We tend to arrange our own travel abroad but decided to use a service due to more difficulty with language and transport in Peru. Several times we... See more

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Rated 5 out of 5 stars

Inca Travel made our trip to Machu Picchu so relaxing and stress free. Our travel agent Leila made me feel at ease with all the details regarding the trip. From being met at the airport or any place o... See more

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Rated 5 out of 5 stars

Melissa organized a great trip. Guide in the Cusco and Sacred Valley provided great insights into the culture, and history of Peru. The Tambapota Research Center was exceptional. Our guide, Jaime N... See more

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Rated 5 out of 5 stars

We absolutely loved our trip to Peru that was arranged by Inca Expert Travel. From the moment we were picked up at the airport in Cusco, and throughout the entire trip, there was not a single detail... See more

Rated 5 out of 5 stars

Inca planned a great trip for us to Peru and Machu Picchu. The built a packed but manageable itinerary so we could see Lima, Cusco, the sacred valley and Machi Picchu. The tour guides were all fantast... See more

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Rated 5 out of 5 stars

Group of 6 did the Amazon to Machu Picchu trip and everything went perfectly, thanks to our Travel Expert at Inca Experts, Leila. Guides and drivers were all great, but we have to mention Christian, w... See more

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Rated 5 out of 5 stars

The guides were so well informed and really wonderful. The coordination with drivers and pick ups and hotel reservations was perfect. It was a wonderful trip which we will remember forever. The hotels... See more

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Rated 5 out of 5 stars

This trip to Cusco, the Sacred Valley, Machu Picchu and the Amazon rainforest was exceptional. Inca Expert Travel attended to every detail, from start to finish. The guides and drivers were all exce... See more

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Rated 5 out of 5 stars

Inca Expert Travel set everything up customized to what we wanted to do. From Group or individual tours. There was always someone there to pick us up to make sure we were on time. There were contact... See more

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Rated 5 out of 5 stars

We had a great time in Perù and we owe a big thanks to Noelia who listened carefully to our requests and personalized our itinerary accordingly! We loved the food, we loved the people and all the plac... See more

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Rated 5 out of 5 stars

Inca Expert did a fantastic job putting a wonderful trip together for me and 3 clients to Peru. All of our drivers and guides were right on time and ready to create wonderful experiences. I would li... See more

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Rated 5 out of 5 stars

Inca Experts saved us a lot of time and mental energy in planning a trip to Peru to see Machu Picchu and the Amazon. All of the hotels were excellent, and the guides were wonderful. We appreciated th... See more

Rated 5 out of 5 stars

My wife and I had an amazing trip traveling about Peru and Bolivia. Our travel advisor, Grecia Fuentes, was simply amazing through the entire process. Being a person who loves history she coordinate... See more

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Rated 5 out of 5 stars

Finally took trip of a lifetime to Peru and Ecuador. Max at Inca travel lives locally and has a thorough knowledge of the countries and travels frequently throughout himself. He provided excellent ser... See more

Rated 5 out of 5 stars

Our trip was amazing! Lima, Cusco, and Machu Picchu were breathtaking, and everything went so smoothly. The service from Inca Expert Travel was excellent from start to finish. The guides and drivers w... See more

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Rated 5 out of 5 stars

We are so glad we used Inca Expert to book our Peru trip! I spoke with Max, told him the highlights we wanted to experience, and he included everything and more into our itinerary! From hotels, transf... See more

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Rated 5 out of 5 stars

Noellia was very helpful in preparing itineraries for us to review before committing to our dates. We were able to see all the places we had hoped, despite a tight timeline. Our accommodations were... See more

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Rated 5 out of 5 stars

Grecia was wonderful in helping us plan our Peru vacation. She recommended the perfect itinerary meeting our needs for what we wanted to cover and the hotels we wanted to stay. All the logistic... See more

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Rated 5 out of 5 stars

Every detail was perfectly coordinated. No glitches entire trip. Guides were knowledgeable and spoke excellent English. Driver's were friendly and accommodating. Very efficient trip with many sites d... See more

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Rated 5 out of 5 stars

The level of service and organization from Inca Expert was outstanding! There wasn't a moment during the trip that we weren't extremely well attended to! We also enjoyed each of our guides, all of w... See more

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Rated 5 out of 5 stars

Both Peter in Machu Picchu and Ivan in Cozco were outstanding. We are both in our late 80s and they went as very comfortable pace for us and were constantly looking our for our well being. Also, eve... See more

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Rated 5 out of 5 stars

Great experience from the initial contact right through the whole trip. We received great suggestions to make our trip perfect for us from Melissa. Guides were always on time which made for a r... See more

Company replied

Rated 5 out of 5 stars

From start to finish, our experience with Inca Expert Travel was seamless and the perfect family vacation. Melissa our travel advisor came up with a perfect itinerary and made sure pickups, guides an... See more

Company replied


Company details

  1. Travel Agency
  2. Tour Agency
  3. Tour Operator

Written by the company

We customize private and unique experiences to Peru and Galapagos. We offer personalized itineraries and 24/7 travel support backed by outstanding client reviews.

Book with Confidence

Written by the company

With Inca Expert Travel, you can plan your dream vacation with peace of mind knowing that we offer the most flexible postponement terms in the market. Trips can be postponed up to 30 days before arrival date for free. Read more here: https://www.incaexpert.com/book-with-confidence/

Contact info

5.0

Excellent

TrustScore 5 out of 5

960 reviews

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Rated 5 out of 5 stars

Rio to Pueta Natales

All the pick ups were on time or early. All the tours guides were great, very informative and extremely helpful. All the hotels were excellent but the Casa de Pagonia room #5 had an extremely small bathroom

February 11, 2026
Rated 5 out of 5 stars

South American adventures…..

It was our first trip in South America and it was an amazing experience. Inca Expert Travel particularly Maria done a fantastic job in planning our trip from beginning to the end. Such knowledgeable guides choices of hotels and safe and clean transportation along the way.
Everything was planned to the best. Our Amazon experience was outstanding.
Inca Travel Expert will definitely be our choice for our future travel to this continent . Well done to the whole team for your service.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

I took a chance booking through Inca…

I took a chance booking through Inca Expert Travel after reading numerous other positive reviews, and I am so glad I did. This was the most amazing trip, thanks to the careful and thoughtful planning of our advisor, Maria. She listened to what I wanted to do and made it all happen. The entire trip from start to finish went smoothly. Not only did we see beautiful sites, but we also learned so much about Peruvian history from each of our proud and passionate guides. I highly recommend Inca Expert Travel to anyone who wants a trip of a lifetime. I will never forget the experience and am so grateful to Inca Expert Travel for taking the reins and eliminating all my travel worries!

January 18, 2026
Rated 5 out of 5 stars

Very good planning

Very good planning. Thank you guys!

January 26, 2026
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Reply from Inca Expert Travel

Dear Vladimir,

Thank you so much for your kind words! It was a pleasure helping bring this trip together!

Thank you once again for choosing Inca Expert. I look forward to hearing from you in the future, whenever you’re ready to plan your next adventure in South America!

Warmly from Lima,
Jennifer

Rated 5 out of 5 stars

After benefiting from Inca Expert…

After benefiting from Inca Expert Travel’s (IET) services for a magical tour in Peru back in December 2023, we returned for Bucket list tour to Chilean and Argentinian Patagonia. We were delighted to work with fabulous Maria José Castañeda on both occasions. Maria and IET created a thrilling itinerary including Santiago, Valparaiso, Puerto Natalis, Torres del Paine, El Chaltan, Buenos Aires and Colonia del Sacramento. We were well taken care of on luxurious private tours. We received essentially white glove service from arrival to departure . We loved our tours, tour guides and accommodations. We recommend Maria and IET wholeheartedly

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Ecuador and Galapagos

This is our second trip working with Grecia Fuentes at Inca Experts and we are looking forward to a third. We went to Quito, Cotapaxi and the Galapagos in Ecuador and it was amazing!!!! The hotels, the tours, the guides were all excellent and if there was an issue the support team was right there to help. We never had to worry about permits or transportation as everything was handled for us. Such a nice way to really enjoy your vacation. Very happy travelers.

January 22, 2026
Unprompted review
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Reply from Inca Expert Travel

Dear Jill,

Thank you so much for your lovely review!

We’re truly happy to hear that your second trip with us met your expectations. It means a lot to us that you’re already looking ahead to a third adventure. We’ll be more than happy to help you discover another beautiful destination in South America when the time comes.

Warm regards,
Grecia

Rated 5 out of 5 stars

The guides were so well informed and…

The guides were so well informed and really wonderful. The coordination with drivers and pick ups and hotel reservations was perfect. It was a wonderful trip which we will remember forever. The hotels were exceptional. And we were so lucky with perfect weather.

January 27, 2026
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Reply from Inca Expert Travel

Hi Virginia,

Thank you so much for your kind words! I’m truly happy to hear how much you enjoyed the guides, hotels, and the seamless coordination—and perfect weather is always a wonderful bonus. 

It was a pleasure planning this trip for you, and I’m so glad it’s one you’ll remember forever. Wishing you many more amazing travels ahead!

Rated 5 out of 5 stars

Unforgettable Vacation

LIMA - The Capital
Hotel Pullman - The Pullman hotel was really elegant, in a good location in Miraflores, room was clean and we enjoyed the great variety at breakfast; we also enjoyed a Pisco Sour on the roof top pool. Lima Food Tour: It was a great walking tour and we enjoyed all the 8 places we went; the guide was very knowledgeable
AREQUIPA - Hotel Posada del Monasterio - The location was super central and fantastic; the rooms were less fancy than in Lima, but clean. The city was really a surprise (for us) as we were not expecting much and instead we liked the cathedral, the square, the Santa Catalina monastery and the shopping. Food is also good and refined.
COLCA Canyon - Incredible condors
We enjoyed the trip and company on the private bus, all chewing Coca leaves to go to 5000 mt.; the guides were kind and we loved the Casa de MamaYacchi: authentic and very cozy. We were lucky to se the condors and our guides were amazing - we also liked the stop in the little town of Maca.
CUZCO - The most beautiful city
Hotel Casa Andina- Just perfect as location, architecture stye and breakfast.
The city center is probably the most beautiful we have seen: we walked everywhere and we ate two times in the central square restaurant overseeing the plaza. The churches are beautiful to visit and we went in all of them event the one on the hill.
OLLANTAYTAMBO
We enjoyed the rafting on the river even if it was not difficult. After the rafting we went to eat in a buffet and they were playing music: it was magical.
On the way back we visited Ollantaytambo and it was GREAT. we loved the small three-wheelers taxi, the central plaza and the shopping.
Hotel Tierra Vida - Another incredible hotel in the middle of nature and with great views of the mountains. Our room was clean and very spacious; breakfast was also good. SUPER!
MACCHU PICCHU - One of the wonders of the world
Just incredible EVERYTHING: the train to get there, the village the people, the stray dogs and of course the ruins; we were so happy to have spent two days there and have experienced also Huayna Picchu.
The city is tiny, cute and - even if really touristic - we were able to find some souvenirs at the central market at a decent price. Restaurant and coffe bars are great: we ate at the Inka Wasi and it was excellent; we also had a great one hour massage.

Transportation and logistic was impeccable; Leila advised us very well and ALL the Inca Travel people and guides were super kind and hospitable.

December 7, 2025
Unprompted review
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Reply from Inca Expert Travel

Hi Andrea,

Thank you so much for such a wonderful and detailed review! It was an absolute pleasure helping you plan your journey through Peru.

I’m thrilled to hear that you enjoyed the elegance of the Pullman in Lima and that the 'hidden gem' of Arequipa turned out to be such a pleasant surprise for you.

Seeing the condors in Colca Canyon and experiencing the magic of Machu Picchu are moments that stay with you forever, and I’m so glad the logistics allowed you to focus entirely on the beauty of the Andes.

I’ll be sure to pass along your kind words to all our team and our wonderful guides.

Thank you for trusting me with your travels; I look forward to planning your next adventure.

Warmly,
Leila

Rated 5 out of 5 stars

Perfect Lima Trip

First off, all of the drivers were early and very helpful. Next, the guides were outstanding. We enjoyed our visit to the pyramid in Lima, the historical central city tour, the Larco museum and especially the lunch in their restaurant afterwards. It may have been the best meal of our trip, and as foodies, we especially enjoyed the food tour. All of the guides spoke English well and really knew their stuff.

Peru was my 72nd country so we are very seasoned travelers and we can highly recommend Inca Expert Travel. You communicated with us clearly and on a timely basis. You responded to any of our questions quickly. Also, your restaurant recommendations were spot on. It was very convenient to just walk across the street from the JW Marriott to have dinner. Also the sunset views are hard to beat. The Marriott was a great hotel and I’m glad you booked us there.

January 19, 2026
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Reply from Inca Expert Travel

Hi Jim,

Thank you so much for sharing such thoughtful feedback. I’m truly delighted to hear that you enjoyed your time in Lima and that our drivers, guides, and experiences made a positive impression. The Larco Museum lunch is a favorite of mine as well, so I’m especially happy to hear it stood out for you as food lovers.

It means a great deal to receive such a recommendation from seasoned travelers, and I’m glad the JW Marriott and its location worked so well for you. Thank you for trusting Inca Expert Travel — it was a pleasure assisting you.

Rated 5 out of 5 stars

Excellent Peru Trip, Highly Recommended

We worked with Leila Dancuart and both she and Inca Expert Travel were superb in every way: timely, excellent communication, organized the trip very well, flexible for elements I wanted to change, and the overall quality of everything on the trip (from lodging to transportation to personnel) exceeded expectations. We spent a week in Cusco, Machu Picchu, and sites in between, and every element of the week was perfectly organized. I never take these things for granted, so when it goes as perfectly as it did I have great appreciation for all the work behind the scenes to organize this as professionally and as thoroughly as was done.

I couldn't say enough good things about Leila and Inca Expert Travel, and I highly recommend them to everyone.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Every detail was perfectly coordinated

Every detail was perfectly coordinated. No glitches entire trip. Guides were knowledgeable and spoke excellent English. Driver's were friendly and accommodating. Very efficient trip with many sites done in limited time.
Urpi, my coordinator was awesome.

January 9, 2026
Unprompted review
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Reply from Inca Expert Travel

Hello Brian, 

Thank you very much for sharing your travel experience; it was a pleasure to assist you in planning this wonderful adventure. I am glad to read you enjoyed the assistance of our guides, drivers, and me as your travel advisor. 

Whenever you plan another adventure in South America, I will be more than happy to make it happen. 

Best regards,
Urpi

Rated 5 out of 5 stars

Great planning support and everything…

Great planning support and everything went exactly according to plan, no hitches at all.

January 12, 2026
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Reply from Inca Expert Travel

Dear Andrew,

Thank you so much for sharing your feedback! 

It was truly a pleasure planning this adventure with you, and I’m so happy to hear that everything went smoothly and that you felt well supported throughout your trip.

Thank you again for choosing Inca Expert. I look forward to hearing from you again in the future, when South America calls you back!

Warmly from Lima,
Jennifer

Rated 5 out of 5 stars

Finally took trip of a lifetime to Peru…

Finally took trip of a lifetime to Peru and Ecuador. Max at Inca travel lives locally and has a thorough knowledge of the countries and travels frequently throughout himself. He provided excellent service to make sure I had the most enjoyable trip.

November 30, 2025
Rated 5 out of 5 stars

Senior solo adventure

I am a 60 year old, female solo traveler. I used Inca Expert to go to Peru and the Galapagos in Ecuador. I was concerned about all the logistics of this trip. Every thing was coordinated by Noelia. Planes, trains, tickets, hotels, transportation, guides were all taken care of for me. I just showed up. This made me feel confident and secure. All the in country folks were professional, thoughtful, and trustworthy experts. I felt that the investment was worthwhile. I would say that going to the Galapagos in the same trip may not be for everyone. Galapagos requires a certain degree of fitness and is a very active trip. I was glad I got to do both countries in this trip. It was a fantastic experience.

December 29, 2025
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Reply from Inca Expert Travel

Thank you so much for sharing your experience. I’m truly honored that you trusted me and Inca Expert Travel with such an important journey. I’m very glad to hear that the logistics, guides, and overall coordination helped you feel confident and secure throughout the trip.

You’re absolutely right about the Galápagos being more active, and I appreciate you highlighting that for future travelers. I’m so happy you were able to enjoy both Peru and Ecuador and that the experience was such a positive one.

Thank you again for your kind words — it was a pleasure planning this adventure for you.

Rated 5 out of 5 stars

Every detail was perfect

Every detail was perfect - from the tours to the cooking class to the hotels. Plus every guide & driver we worked with, arrived on time and was so informative.

December 27, 2025
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Reply from Inca Expert Travel

Hi Tricia,

Thank you so much for your kind words. I’m thrilled to hear that everything—from the tours and cooking class to the hotels and on-the-ground team—came together so seamlessly. Knowing the guides and drivers made such a positive impression truly means a lot.

It was a pleasure organizing this trip for you!

Rated 5 out of 5 stars

Perfect Trip

Everything about the trip was perfect! The itinerary was well planned, all the drivers were safe, and the hotels were beautiful. They made everything so easy. We absolutely loved our guides- Enrique and Peter! Highly recommend them. So knowledgeable and fun!

There were also some travel disruptions that was not Inca Experts fault and they were very helpful and supportive.

I would absolutely recommend this company to anyone!

December 27, 2025
Unprompted review
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Reply from Inca Expert Travel

Thank you so much, Natalie, for your wonderful review!

We’re thrilled to hear you had such a perfect trip and that you enjoyed the itinerary, hotels, and especially your guides, Enrique and Peter — they’ll be delighted to hear your kind words. We’re also glad we could support you during the unexpected disruptions.

It truly means a lot that you’d recommend Inca Expert, and we’d be delighted to help you plan another adventure in Peru or anywhere in South America in the future!

Best,
Alejandro Vera

Rated 5 out of 5 stars

Excellent trip planning and execution

Noelia crafted a great itinerary for us. They chose good hotels and guides, and were excellent at taking care of us during our trip. We always knew where to go next, and the couple of questions we had during our trip were promptly answered.

January 8, 2026
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Reply from Inca Expert Travel

Hi Jen,

Thank you so much for your kind words!

It was truly a pleasure crafting your itinerary and taking care of all the details to ensure a smooth and enjoyable journey. I’m delighted to hear that you felt well guided throughout the trip and that our team was able to support you promptly whenever questions came up.

Thank you for trusting us with your travels — we would be absolutely happy to welcome you back to Peru (or another destination) in the future!

Best regards,
Noelia

Rated 5 out of 5 stars

Highly recommend Inca Travel

We had a great time and Inca Travel thought of everything. I appreciated not only the tours, guides and activity recommendations, but also all the little things like packing help, weather advice, immunizations, tip guides etc. We traveled over Christmas Holidays and it was smooth, easy and memorable. 5 stars!

December 21, 2025
Unprompted review
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Reply from Inca Expert Travel

Hello Aimee, 

Thank you so much for your review and for your feedback on the trip.

It was a pleasure working with you and I look forward to helping you with future trips in South America!

Warmly,
Leila

Rated 5 out of 5 stars

Great trip exploring wonderful Peru

I recently returned from a wonderful two‑week vacation in Peru, and I couldn’t be happier with the experience. Everything was exceptionally well organized from start to finish. The itinerary was thoughtfully balanced — plenty of time to explore the highlights without ever feeling rushed, and enough downtime to relax and truly enjoy the journey.

All the hotels were excellent, comfortable, and well located. The agency itself was outstanding: reachable 24/7, quick to respond, and always helpful whenever I had a question. Their professionalism and attention to detail made the entire trip smooth and stress‑free.

I can highly recommend Inca Expert Travel to anyone planning a trip to Peru.

December 15, 2025
Rated 5 out of 5 stars

Perfect 25th Anniversary Trip to Machu Picchu / Huayna Picchu

We are fairly seasoned travelers internationally and our trip was absolutely fantastic in every respect.

We would highly recommend Inca Expert as a 10/10 experience overall.

I would like to provide specifics for you to share with Inca Expert management.

Our RESERVATION EXPERIENCE was with
Melissa who was absolutely incredible and continually exceeded our customer service expectations.
We had to cancel our initial reservation as Huayna Picchu was closed in April due to the weather and this was where we were engaged so it was a necessary part of our anniversary trip. Without hesitation and with complete understanding, she rebooked our adventure.

We had to cancel a second time due to the bus related protests in September and again our travel plans were rebooked seamlessly.

In finalizing our third travel attempt, Melissa even double checked the Latam airlines tickets I personally booked and identified I had them on the incorrect day; Incredible service since I was the one responsible for that aspect of our trip.

Again, Melissa was phenomenal and set the example that others should follow. She should be commended for her personal and excellent service.

She is one of the main reasons we would again use Inca Expert Travel.

AIRPORTS, CONTACTS, and DRIVERS

All of the meeting points were seamless; all of the staff were very helpful, friendly, informative, and were always there in advance of our arrival. Another invaluable service and an extremely positive aspect of using Inca Expert.

Miguel was our initial point of contact in Cusco; he was very knowledgeable, provided us with our welcome packet and information while explaining everything.

Two of the drivers we remembered were Angel (two days with Karina) and Saul (transport back to Cuzco) and both were extremely careful drivers.

Our apologies as we don't remember her name but the representative in Machu Picchu who met us at the train was very thorough and helpful. She double checked all of our reservations and identified we didn't have our bus tickets. She made a quick call and had them sent to the hotel to have them printed for us. She provided excellent service and gave us excellent instructions!

HOTELS

Tambo del Inka in the Sacred Valley was an incredible property. A phenomenal experience with an incredible breakfast buffet. True 5 star accommodation.

The Palacio del Inka, during our last night in Ollantaytambo, was also a wonderful Marriott property. The food and staff here was equally incredible. Another 5 star accommodation.

GUIDES

We simply cannot say enough good things about Karina. What an absolutely wonderful person and guide! She was extremely kind, accommodating, and knowledgeable. She was truly incredible in every respect and made our experience so wonderful. We would highly recommend her without reservation for any other travelers. She made sure that everything was absolutely perfect. Without question, she is another main reason to recommend Inca Expert.

December 8, 2025
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Reply from Inca Expert Travel

Thank you so much, Ed, for taking the time to share such a detailed and glowing review!

I’m thrilled to hear that everything exceeded your expectations. It means the world that you felt well cared for throughout your anniversary trip. 

Congratulations again on your 25th anniversary, and we’d love to help you plan your next adventure whenever the time comes!

Best regards,
Melissa

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