Huismerken.nl Reviews 3,411

Delivery isn’t 3/5 working days. My order came in bits. Zero customer service. Automated mail response. Telephone calls not answered or call back. Photo is deceptive. This company is operating on dif... See more

The quality is poor, these cabinets look much better in the photos. Some of the door edges weren't even glued from the beginning. I had to scrub aal the surfaces - they were covered with some kind of... See more

The order process was satisfactory; however, the delivery experience was significantly delayed. The estimated delivery timeframe was 3-5 business days, yet the item was not received until after two... See more

No communication, no items delivered. Need i say more. This review will stay negative until i get an update or my order *Edit: finally got a response about a delay. Upgraded to 2 stars **Edit: f... See more

Warning: Stay away. I ordered on Jan 9, 2026, attracted by the promise of fast EU shipping, but the item never arrived. The company uses automated 'loop' emails to avoid addressing issues and provides... See more

Very fast delivery, even in Belgium! Quality products 😍 for a very good price!💶👏🏻 There was a mistake with the order but they were very fast in fixing it and very friendly too! I would definitely... See more

Shipping took a bit long, I didn't realise it was coming from Spain. Still, all arrived well and it corresponds to the product description and photos.

Took 3 weeks to ship and zero communication of the delay. The assembly instructions were incorrect and unclear, failing on a simple thing as correct amount of holes in a plank. Worst of all... See more

My order was delayed then arrived as track and trace notification. It was as described online and perfect for the job I wanted it for.

I don't know what else to do. We've been waiting for the shower enclosure to arrive since the beginning of August. The worst part is that the shipping company considers it delivered on August 1... See more

I got my order within 2 weeks. Good condition. I am very happy. The company is trustworthy. The communication was difficult.

I ordered from this website and i paid 20€ for fast delivery. They sent items separately and the rest of my order coming after a delay of 1 week. And then I discovered my order went to VIDAXL which i... See more

DO NOT order here I ordered glasses pot ,delivery time of 3-5 business days, and it’s not arrive after more than two weeks.!!!! I haven't received a single response since. I've lost my money. I hav... See more

I didn't know where my bed was after 5 days. I had recieved a tiny package with 2% of the bed material on day 5. I can expect an answer from customer Support within a week? I did not hear anythin... See more

I would give less than one star if possible. Items were never delivered. You have no recourse with the company, they don't answer the phone or return emails. Every week I requested a status of when th... See more

No delivery on 3/5 working days. No customer service. Telephone never answered. Email - automated response. Order - arrived in bits and deformed. Huismerken.nl operates in NL and BE on different names... See more

Very Disappointed with This Purchase I’m extremely unhappy with my recent purchase. The quality of the product was not up to the mark at all. It didn’t feel new—in fact, it seemed like it had bee... See more

I ordered a 200x200 bed. After opening the package, I discovered a metal tube was missing, making it impossible to assemble. I've emailed the company several times, but no response. Honestly, I don't... See more

Never buy from them. Really bad communication, been going back and forth with them for over a week to return something. Going to pay 30 euros to return the packages which is the most I have ever paid... See more

I ordered an item. UPS lost it. Despite it’s clearly reported that it’s lost, I have never been reimbursed. Customer service didn’t react at all to my requests about reimbursement. Order number: 9764... See more

I returned a package, since 18 december tracking stopped and the refund has not come. No way of communication works (facebook, email, every form on their site) and also telephone is not answered. Feel... See more

Delivery came 1 month too late. They delivered something else than what was ordered (and that thing was also broken). No response from customer service. I contacted them 8 times per email. No answer o... See more

I beleive it's a scam , I have received a diferent article , I already fill in the forms on the website ,send pictures of the wrong product (as they ask) . Absolutely no answer ,the contact phone it'... See more

Order not complete i did text them multiple times and after months still not a single reply back to solve the matter products are looking good but with a product that is notcomplete i can do nothing

Delivery timing was 3-5 days, even after passing 14 days, did not get my parcel. Received email about tracking which shows its delivered, but I did not received my order yet. Sent email no one respons... See more

Delivery was foreseen in the 12th of december. Actual delivery took place on the 29th. After 2 mails regarding the delivery, I have not recieved any answer to this day. The phone number listen on... See more

This seems to be a scam company involved in fraud, do be careful . I purchased a shelf on the 2nd of November and received a confirmation that the payment was received. On the 3rd of November I was... See more

The product I ordered was delivered damaged, and above all, the quality of it is just terrible. On the website you see one thing, when it got delivered you see it completely differently, quality wise.... See more

Hello. With this message I want to inform you that on Monday the case will be reported to the appropriate institution. How you treat the customer is an unfunny joke! I have not received the goods or... See more

Information about delivery time was 3 to 5 working days. I ask where is my order or any information about this after 4 days and I recived information that my order will be end of the week. It's end of... See more

They sent a broken product (moldy, broken pieces) and haven't responded to any of my emails at all asking for a refund or return. Terrible company. Do not buy anything from here.

Emailed twice about delivery time, no replies! Went to cancel with my Am Exp card, but was asked to wait til the following week to take out a dispute. Had an email then saying it had been deliver... See more

Placed order 13/12, for 3-5 days delivery. Today is 10/01, still no order. Onderweg… between 13 and 18.00 but now 18.57. No sign of the delivery. I sent 20 emails, no single response. Phones are not w... See more

This company is scamming customers. Xmas tree purchased on 11.12. 2025 not delivered till now 08.01.2026. Contact phone not working, none of my 5 e-mails to support answered. Don't buy from them, the... See more

I hace ordered a sofa. First of all nobody was answering me properly. Finall after many emails i have received the sofa. Horrible quality,even the colours wasn't similar to the picture I just seat o... See more

almost impossible to complete return. It's been 3 weeks since the request and the packages have not been picked up yet. They even gave DPD the wrong pick up address... Every week voicemail: 'this wee... See more

Still waiting... for my delivery for 2 weeks!! Should be here in 3-5 days.. never got a trackandtrace code, but automatic answers telling me its coming.. I am NOT HAPPY!!

I have received a wrong article , I fill in the form in the website, send photos , but no answer , the contact nr. it's always unreachable, I beleive i got scammed

Two days ago, I reported fraud by Huismerken.nl. The company responded to my review, asking for further information. I immediately provided the requested details via the email that was sent t... See more

We had a very poor experience with this shop. It's vidaxl products but they resell them. We did not get what was promised. We tried finding a solution with the owner. First they seemed willingly... See more

DO NOT ORDER HERE! Big scammers! Online, delivery is stated as 3-5 business days, unless they indicate otherwise due to delays or similar issues. Well, two weeks later and still nothing. I have not... See more

I ordered my sofabed on 16 December 2025 and it is now 30th December and still not arrived!!!! I am expecting my son's visit and I need the bed!!! Very dissapointing

No communication at all, impossible to call them. Waiting more then a week for delivery, their courier the same. I'm curious what quality I will get...