First shirt ordered did not fit. The company sent a free replacement, with just paying a processing fee which was a great alternative. You do not receive updates on shipping, but other than that t... See more
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Review summary
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Company details
- #2 of 3 best companies in Outdoor Sports Store
Written by the company
Your trusted store for all things Football (Soccer) merchandise.
Contact info
Hasn’t replied to negative reviews
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Great customer service
Great customer service. I ordered a track suit as a gift and the size ended up not fitting. I had issues with the exchange policy and Jersey D’Or was very flexible and accommodating. They resolved everything quickly. I wouldn’t hesitate to order from them again.
Beware!!!!
Beware!!!!! Very slow UK “expedited” delivery despite chasing (3 weeks) , unexpectedly small sizing, customer service responsive but inflexible and unhelpful. Would not recommend and won’t be using this company again unfortunately
Great customer service
Absolutely great customer service, and product. Definitely recommend them!
Cheats
Still not refunding me money. Just gave me a fake tracking id for my order. Please avoid them.
I did my research to find a reliable…
I did my research to find a reliable company to get a jersey from. The one I ordered did not fit but once I contacted support they were very helpful and sent me the correct one with only needed to pay a small fee and I did not have to return the smaller one. I am excited to see my new jersey!
Do not use
Do not use! Take your money and £9.99 extra for faster delivery and it’s still slow! And you heating nothing from them unless you chase them! Still don’t have what I ordered!!!
They're very attentive and responsive…
They're very attentive and responsive to issues. My ordered was size too small and they're sending a new one
Great quality football Jerseys
I recently purchased three jerseys and unfortunately two were a bit tight. I contacted the store and they replied that they would replace them with larger size if I paid packing and shipping costs and to keep the originals, it was a very generous offer which I of course took. This company supplies a really first class product at unbeatable prices. I am very happy with Jersey d’or and would recommend to anyone.
First shirt ordered did not fit
First shirt ordered did not fit. The company sent a free replacement, with just paying a processing fee which was a great alternative.
You do not receive updates on shipping, but other than that the customer service is great.
Disappointing
Firstly, I ordered the jersey for my husband for Christmas. Upon opening the gift, it didn't fit him but fit our 14 year old son. The size ordered was a 2XL. After washing it a couple of times the transfer on the front of the shirt is peeling off. I contacted customer service, they only stated policy of being returned within 14 days and that they could not help me. I will never use this service again.
Romabelle did an excellent job with…
Romabelle did an excellent job with customer service when needed. Thank you, Romabelle!
The best customer service!
Super helpful
Super helpful! I ordered the wrong size and they sent me a new one without expecting a return. Super glad since it was a gift for someone. Thanks!
Very happy with them bought vouchers…
Very happy with them bought vouchers off them but wasn’t right ones for my son and refunded me straight away a very good company
Great Customer Service
My order was lost due to USPS. I contacted Jersey d'Or about not receiving the shirt I had ordered. They immediately sent out a new shirt to me without hesitation. Their customer service is excellent.
Good Communication
Good communication, the jersey I ordered was not delivered so I contacted the company and they resolved the issue by sending another jersey- I just had to pay the shipping! Quick and timely responses. Jersey fit good!
Great Service, great jerseys.
Quality is great especially for the prices. They ended up sending me a wrong jersey in one of my orders but quickly responded to my email and sent the right jersey while letting me keep the wrong one. Great service, great jerseys, highly recommend.
I had originally ordered a Portugal…
I had originally ordered a Portugal 2025/26 jersey set for my son for Christmas and experienced some shipping delays which the company kept me updated and informed about. Upon arrival, the item was damaged and they agreed to allow me to keep the existing product and replaced it with a brand new one at no cost! So far, customer service has been very helpful!
Fantastic customer service
I needed to exchange two of the three tops I ordered. The service I received was second to none. Polite, swift, even letting me completely change one of the tops. I couldn’t be happier. Thank you, Romabelle xxx
Fantastic service highly recommend…
Fantastic service highly recommend ordered at Christmas with no issues even when the item didn’t fit no hassle it’s been sorted
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