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Joybuy Reviews 1,820

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TrustScore 4.5 out of 5

4.7

Department Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's dedication to providing high-quality products, ensuring that items arrive in perfect condition. Consumers appreciate the wide selection of culinary items, especially those not readily available locally. The ease of ordering and the accuracy of product descriptions also contribute to a positive shopping experience. People are also satisfied with the prices offered by the business. The company receives high marks for its delivery service. Reviewers frequently mention the speed and efficiency of the delivery process, with many noting that their orders arrived faster than expected. Consumers appreciate the care taken in packaging and the professionalism of the delivery personnel. The company's ability to resolve delivery issues promptly and effectively further enhances customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars

All the products were well wrapped and intact -- which is rare in France--, so I am very glad to see that because there were a bottle of soy sauce and a bottle of oyster sauce. The delivery was fast a... See more

Rated 5 out of 5 stars

they made a mistake on the delivery of my order by sending my parcel to another client instead to my address. But what I like is that, they managed to track it back and send it to my home without bei... See more

Rated 5 out of 5 stars

Super choice of culinary things I just can't find in France locally. Super fast delivery. Will definitely use again and have already recommended to friends.

Rated 5 out of 5 stars

The fast shipping and good price selling,i but discover Joybuy newly and I will continue to be one of their trust costumer, I have other things to shop always.

Rated 5 out of 5 stars

Super fast delivery! I ordered my products on Friday night and received it the next morning. Very impressed with their speed.

Rated 5 out of 5 stars

I have ordered from this shop many times since its previous name. The products are good and exactly as described. The delivery is fast, and the packaging is very good.

Rated 5 out of 5 stars

I love the product and the delivery was smooth, the delivery man brought it all the way up to my house, he was very nice

Rated 5 out of 5 stars

The service was really good, fast delivery. I ordered the morning and get the skettle that evening. 10/10

Rated 5 out of 5 stars

Very easy to order at a great price and super fast delivery. Excellent service, highly recommended

Rated 5 out of 5 stars

Amazing. Maybe even quicker than amazon. Will order again.

Rated 5 out of 5 stars

Easy order. Item had good pricing and was delivered next day. AAA+

Company details

  1. Department Store
  2. Appliance Store
  3. Electronics Store
  4. Grocery Store
  5. Health and Beauty Shop
  6. Home Goods Store

Written by the company

Chez Joybuy, nous proposons une expérience d’achat agréable, axée sur des produits de qualité, une livraison rapide et fiable, des prix attractifs et un service client réactif et à l'écoute. Nous collaborons avec des marques de confiance, expédions les commandes directement depuis nos entrepôts localisés au Royaume-Uni et au sein de l’Union européenne, et utilisons notre savoir-faire technologique en matière d'automatisation pour livrer rapidement nos clients. Joybuy est actuellement disponible en version test au Royaume-Uni, aux Pays-Bas, en Allemagne, en France, en Belgique et au Luxembourg, en préparation de son lancement complet au Royaume-Uni et en Europe. -- Don't just buy, Joybuy.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

All good

All the products were well wrapped and intact -- which is rare in France--, so I am very glad to see that because there were a bottle of soy sauce and a bottle of oyster sauce. The delivery was fast and the delivery guy knocked on my door after I missed his calls which is also rare and should be complimented. Thanks for bringing the Chinese standards to France, et c'est top!

January 31, 2026
Rated 5 out of 5 stars

Excellent

I love the product and the delivery was smooth, the delivery man brought it all the way up to my house, he was very nice

January 27, 2026
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery! I ordered my products on Friday night and received it the next morning. Very impressed with their speed.

January 17, 2026
Rated 1 out of 5 stars

My package was not delivered on the…

My package was not delivered on the address its 20 km from my house

January 15, 2026
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Reply from Joybuy

Hi Fatmir,

Thank you for your feedback.

We understand that the delivery didn’t go as planned, and we’re here to help. Your parcel is currently being held at a pickup location, available for you to collect at your convenience.

If picking it up isn’t an option for you, please don’t hesitate to reach out to us at [email protected]. We’ll be happy to work with you to find the best way forward.

We appreciate your understanding and are here to support you every step of the way.

Warm regards,
Claire
Joybuy Support Team 🌟

Rated 5 out of 5 stars

Good services

The fast shipping and good price selling,i but discover Joybuy newly and I will continue to be one of their trust costumer, I have other things to shop always.

January 12, 2026
Rated 5 out of 5 stars

Bravo

La livraison a été rapide. Le produit est conforme à la description et le prix était excellent. Bravo !

January 1, 2026
Rated 5 out of 5 stars

Super choice!

Super choice of culinary things I just can't find in France locally. Super fast delivery. Will definitely use again and have already recommended to friends.

December 30, 2025

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