Verified
Rigo and his crew were at our house 48 hours after the recent heavy rains had seeped into our basement and completely soaked our carpet. Removing the carpet was essential and they did that and then s... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
These guys are great! Thorough, clean, respectful, showed up on time and completely took care of the problem. Mold os completely eliminated from the basement walls and a clean fresh smell was left in... See more
I cannot say enough good things about Lakeshore Restoration! When sewage flooded my basement, they were my heroes. They responded instantly, worked tirelessly, and transformed a disaster zone back to... See more
Company replied
Verified
I would highly recommend this company. Came immediately after I called and informed me all would be taken care of, and they went beyond my expectations. Very professional and knowledgeable. Came b... See more
Company replied
Verified
Poor Communication and delays with results. Was told we would not get results until invoice was paid, but they wanted a check mailed. We mailed the check got a confirmation of payment and had to call... See more
Company replied
Verified
There was a problem but they took care of it immediately. Also very polite and friendly.
Verified
Work was very good. Communications, not so much.
Company replied
Verified
Lakeshore Restoration was very thorough and conscientious in the work that they specialize in. Their workers are friendly and did the job to perfection. Rigo reviewed the workmanship and made sure t... See more
Verified
Everything was done exactly as planned. The workers were courteous and took the time to explain what they were doing. The materials used and craftsmanship of the employees was top notch. I would en... See more
Company replied
Verified
Our house suffered flooding as a result of some burst pipes. The Lakeshore Restoration team was very quick to respond to our call for help. They quickly made an assessment of what would need to be don... See more
Company replied
Verified
Rigo and his team at Lakeshore Restoration (Alex, José, Paulido) were great for responsiveness and quick, efficient service on a damaged garage ceiling tile. From initial contact via web/text/email... See more
Company replied
Verified
Lakeshore Restoration did a great job of removing a heat duct that was wrapped with asbestos and had mold on it. They also did a good job of cleaning up when they were done. Alex was very good with co... See more
Company replied
Verified
A Huge Thanks to Lakeshore Restorations for their Fantastic work in cleaning up mold and disinfecting my basement. They were very professional, thorough and so easy to work with. When i called Rigo he... See more
Company replied
Verified
After discovering a leak following a frozen pipe, Lakeshore Restoration was quick to answer my emergency call. They clearly told me the emergency pricing and gave me details of how they would tackle t... See more
Company replied
Verified
I couldn't be more grateful for the fantastic service provided by Lakeshore. After experiencing significant flood damage in our home, their team responded quickly and professionally, putting our minds... See more
Company replied
“Alex was great! Very professional and clear in explaining what he observed. He also gave helpful guidance on what we needed to do next. Highly recommended!
Company replied
Verified
Great company to work with! Called us back within an hour, got us scheduled for a duct cleaning within a few days. The workers were very friendly, worked around my family being home, and knowledgeable... See more
Company replied
Verified
Rigo did a great job in analyzing my situation and provided a through detailed testing of my property for me! Excellent service would highly recommend his services at Lakeshore Restoration!
Company replied
Verified
Thank you for being such a great company to work with! You helped me with the whole process... from start to finish. I appreciate everything that you did to get things done correctly. I would highly... See more
Company replied
Verified
Rigo was quick to come and give us a quote. He kept us updated through out the mold removal process. No hesitation in recommending Lakeshore Restoration for your restoration needs.
Company replied
Verified
Thank you for the fast estimate and completing the work for the closing of our house. If I had to recommend you to anyone, it would be definitely five stars.
Verified
They had to deal with extreme cold temperatures with some garage work we were having done. They took the extra time to get the job done well and it looks great.
Company replied
Verified
Your helpfulness in getting the job done in an efficient time and a job well done, our family couldn’t have asked for better.
Verified
Alex and his crew were great to work with and did an amazing job. Work was completed in a timely manner and exceeded our expectations.
Company replied
Verified
Alex was great! Very profession and explained what he saw. He gave guidance as to what we needed to do next. Highly recommended!!
Verified
Rigo and Anthony were easy to work with. Constantly communicating through texts and emails.
Company replied
Verified
Lakeshore Restoration is five star plus service. From quick response, to professionalism, to respectfulness, to having all the right equipment, to complete follow-up and closure. Highly recommend!
Verified
I learned a lot from this experience. The person doing the testing was very knowledgeable
Verified
Lakeshore Restoration responds promptly to any mold contamination issue. Their remediation services are both professional and efficient. They resolve any problem in a timely manner.
Company replied
Verified
Very helpful and informative. Hard workers, and educated in their craft.
Everyone there was great it made my experience great very professional
Company replied
Verified
Very honest and helpful Would recommend to anyone
Company replied
Verified
Alex and his team are amazing and did a great job
Verified
Excellent service! Prompt, professional, friendly, and outstanding job!
Company replied
Verified
thorough job done professionally!
Verified
I would use Lakeshore again.
Company replied
Company details
- Water Damage Restoration Service
- Air Duct Cleaning Service
- Building Restoration Service
- Fire Damage Restoration Service
- Remodeler
Written by the company
Lakeshore Restoration LLC is a water and fire damage restoration, mold removal and testing, air duct cleaning and remodeling service contractor that has been serving Manitowoc County, WI, and the surrounding areas since 2012. Our team offers 24/7 emergency service for water and fire damage related events, and we can also help you with floods, mold removal, mold remediation, odor control, sewage cleanups, air duct cleaning and renovation or remodeling projects. Our team of experienced professionals is licensed, insured and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), and they are committed to providing our customers with the highest quality service possible.
Contact info
1620 22nd St, 54241, Two Rivers, United States
- (920) 221-1440
- [email protected]
- lakeshorerestorationllc.com
4.7
Excellent
97 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Verified
Very appreciative!
Thank you for being such a great company to work with! You helped me with the whole process... from start to finish. I appreciate everything that you did to get things done correctly. I would highly recommend you to family and friends!
January 14, 2026
Reply from Lakeshore Restoration LLC
Thank you so much for taking the time to share this review—we truly appreciate it.
We’re glad to hear that you felt supported throughout the entire process and that everything was handled correctly from start to finish. Providing clear guidance, thorough work, and dependable service is always our goal, so your feedback means a lot to our team.
Thank you again for trusting us and for recommending our services to your family and friends. If you ever need assistance in the future, we’re always here to help.
Verified
Poor Communication and delays with…
Poor Communication and delays with results. Was told we would not get results until invoice was paid, but they wanted a check mailed. We mailed the check got a confirmation of payment and had to call two weeks later because we still have not gotten results of test. I had to call and the was told that they had to verify and results will be sent by EOD. Scheduling was also very bad. I scheduled two different times because of bad communication between the company. overall a poor experience and poor customer service.
January 5, 2026
Reply from Lakeshore Restoration LLC
Thank you for taking the time to leave your feedback. We take all concerns seriously and would like to clarify the timeline and facts surrounding your mold testing service so the record is accurate.
Your mold inspection and sampling were completed on December 9 at approximately 3:30 PM. The independent accredited laboratory finalized and issued the official analysis report on December 15. Once that report was received, our office sent multiple payment reminders and notices advising that the report was ready for release upon payment, which is standard protocol for third-party laboratory services.
On December 16 at 8:48 AM, a formal payment request was sent to your email confirming that your laboratory results had been completed and were awaiting payment. We did not receive a response or payment at that time.
Your mailed check was received on December 28. As with any paper check, it requires 3–5 business days to clear after deposit before reports can be released, which was communicated to you when you contacted our office.
Regarding scheduling: Lakeshore Restoration is a 24/7 emergency response firm specializing in fire, water, mold, and biohazard events. While we absolutely strive to accommodate all clients, emergency losses such as floods, fires, and unsafe living conditions must legally and ethically take priority over non-emergency testing appointments. That does not reflect poor service—rather, it reflects responsible emergency response operations.
We stand behind the professionalism of our technicians, our laboratory partners, and our administrative team. The timeline above shows that the delay in releasing the report was directly related to delay in payment processing, not a lack of communication or service.
Verified
Easy to work with
Rigo and Anthony were easy to work with. Constantly communicating through texts and emails.
December 15, 2025
Reply from Lakeshore Restoration LLC
Thank you for the review—we really appreciate you taking the time to share your experience.
Clear and consistent communication is something we take seriously, so we’re glad to hear that working with Rigo and Alex was easy and that updates through text and email were helpful throughout the process.
Thank you again for choosing Lakeshore Restoration LLC. If you ever need anything in the future, we’re always here to help.
“Alex was great
“Alex was great! Very professional and clear in explaining what he observed. He also gave helpful guidance on what we needed to do next. Highly recommended!
November 5, 2025
Unprompted review
Reply from Lakeshore Restoration LLC
Thank you for the kind review—we truly appreciate it.
We’re glad to hear that Alex provided a professional, clear explanation of his findings and helped guide you on the next steps. Taking the time to educate our customers and set proper expectations is a big part of how we operate.
Thank you for the recommendation and for trusting Lakeshore Restoration LLC. If you need anything in the future, please don’t hesitate to reach out.
Verified
Reply from Lakeshore Restoration LLC
Thank you for taking the time to leave us a review and for recognizing the quality of the work—we appreciate that.
We’re also grateful for the honest feedback regarding communication. Clear, timely communication is important to us, and we take comments like this seriously as they help us identify where we can improve. We are actively working on tightening our communication processes to ensure a better overall experience.
If there’s anything specific you’d like to share or if we can assist you further, we’d welcome the opportunity to connect. Thank you again for choosing Lakeshore Restoration LLC.
Verified
The end product
The end product, a refurbished bathroom, was so well done. Thanks so much!
December 8, 2025
Reply from Lakeshore Restoration LLC
Thank you so much for the review—we really appreciate it.
We’re glad to hear you’re happy with the finished bathroom. Delivering a high-quality end product is always our goal, and it’s great to know the refurbishment met your expectations.
Thank you again for trusting Lakeshore Restoration LLC, and please don’t hesitate to reach out if we can help with anything in the future.
Verified
Alex was great
Alex was great! Very profession and explained what he saw. He gave guidance as to what we needed to do next. Highly recommended!!
October 20, 2025
Verified
Great Price
A Huge Thanks to Lakeshore Restorations for their Fantastic work in cleaning up mold and disinfecting my basement. They were very professional, thorough and so easy to work with. When i called Rigo he was over within a few days to give me an estimate, and immediately responded to my emails in a timely manner. I really appreciate the care they took and would definitely recommend them to anyone.
November 20, 2025
Reply from Lakeshore Restoration LLC
Thank you so much for the 5-star review and for taking the time to share your experience.
We’re glad to hear you were happy with the mold cleanup and disinfection work and that our team was professional, thorough, and easy to work with throughout the process. Prompt communication and careful, detailed work are priorities for us, so your feedback means a great deal.
Thank you again for trusting Lakeshore Restoration LLC and for the recommendation. If you ever need assistance in the future, please don’t hesitate to reach out.
Verified
Had 5yr rental left in unsanitary &…
Had 5yr rental left in unsanitary & neglected conditions. Lakeshore was able to give estimate quickly after contact and get on schedule quickly. Very nice easy to work with!
October 15, 2025
Reply from Lakeshore Restoration LLC
Thank you for the 5-star review—we truly appreciate it.
We’re glad we could provide a quick estimate, get you scheduled promptly, and help address the unsanitary conditions left in the rental. Making a difficult situation easier and more manageable for our customers is always our goal.
Thank you for choosing Lakeshore Restoration LLC, and please don’t hesitate to reach out if we can assist you again in the future.
Verified
thorough job done professionally!
October 27, 2025
Verified
Everything was very clear
November 7, 2025
Verified
Lakeshore Restoration is prompt and professional.
Lakeshore Restoration responds promptly to any mold contamination issue. Their remediation services are both professional and efficient. They resolve any problem in a timely manner.
October 24, 2025
Reply from Lakeshore Restoration LLC
Thank you, Kathryn, for your wonderful feedback and 5-star rating! We truly appreciate your trust in Lakeshore Restoration. Our team takes pride in responding quickly and handling each project with the professionalism and care our customers deserve. We’re glad to know you were satisfied with the results and the efficiency of our mold remediation process.
If you ever need assistance again, please don’t hesitate to reach out — we’re always here to help ensure your home remains safe and healthy.
I cannot say enough good things about…
I cannot say enough good things about Lakeshore Restoration! When sewage flooded my basement, they were my heroes. They responded instantly, worked tirelessly, and transformed a disaster zone back to normal in just 5 hours. From water removal and sanitizing to the final check-in, their communication was perfect and their care was evident. Thank you to the amazing team for your flawless and compassionate work!
August 7, 2025
Unprompted review
Reply from Lakeshore Restoration LLC
Thank you so much for sharing your experience! We’re truly grateful for your kind words and thrilled that our team could help you through such a stressful situation. Sewage backups can be overwhelming, and it means a lot to hear that our quick response, communication, and cleanup made a difference.
At Lakeshore Restoration LLC, we take pride in treating every property as if it were our own and every customer like family. Your 5-star review motivates our entire crew to keep providing fast, compassionate, and high-quality restoration service across Wisconsin.
Thank you again for trusting us to restore your home safely and efficiently!
Verified
Great company to work with!
Great company to work with! Called us back within an hour, got us scheduled for a duct cleaning within a few days. The workers were very friendly, worked around my family being home, and knowledgeable.
October 18, 2025
Reply from Lakeshore Restoration LLC
Thank you for the 5-star review and for sharing your experience! We’re so glad our team could get your duct cleaning scheduled quickly and completed with care. We know how important it is to work respectfully around your family and home, and we truly appreciate your kind words about our crew’s professionalism and friendliness.
Thank you for choosing Lakeshore Restoration LLC — we’re always here when you need clean, healthy air and dependable service!
Verified
Professional and knowledgeable company
I would highly recommend this company. Came immediately after I called and informed me all would be taken care of, and they went beyond my expectations. Very professional and knowledgeable. Came back every day for 5 days, checking out the moisture in our basement family room. Cleaned up everything. Ensured me if I needed anything to please contact. I would definitely recommend this company. All employees courteous and knowledgeable. Thank you for all that you did.
October 3, 2025
Reply from Lakeshore Restoration LLC
Thank you so much for your thoughtful review and for sharing your experience! We’re truly grateful for the opportunity to help restore your basement and ensure everything was completely dry and safe. Our team takes pride in being responsive, thorough, and treating every home with the same care we’d give our own.
We appreciate your kind words about our staff’s professionalism and follow-up — it means a lot to know our efforts made a difference. Thank you again for trusting Lakeshore Restoration LLC and for recommending us to others!
Verified
Asbestos and mold removal
Lakeshore Restoration did a great job of removing a heat duct that was wrapped with asbestos and had mold on it. They also did a good job of cleaning up when they were done. Alex was very good with communicating the entire process.
September 26, 2025
Reply from Lakeshore Restoration LLC
Thank you for sharing your positive experience! We’re glad to hear you were satisfied with the removal process. Our team takes great care to ensure every project is handled safely, thoroughly, and with clear communication from start to finish.
We’ll be sure to pass your kind words along to Alex — he’ll appreciate knowing his professionalism made a difference. Thank you again for trusting Lakeshore Restoration LLC to handle your project.
Verified
Excellent service!
October 2, 2025
Reply from Lakeshore Restoration LLC
Thank you so much, Sally! We truly appreciate your feedback and are delighted to know you were pleased with our service. Our team is committed to providing prompt, professional, and dependable restoration solutions for every client.
Thank you for choosing Lakeshore Restoration LLC — we’re always here if you ever need us again.
Verified
Good business
Very nice and answered all of my questions and did a very thorough job.
September 9, 2025
Reply from Lakeshore Restoration LLC
Thank you, Ron! We truly appreciate your kind words and the opportunity to assist you. Our goal is always to provide clear communication, detailed work, and professional service from start to finish. We’re glad to hear you were satisfied with your experience.
Thank you again for choosing Lakeshore Restoration LLC — we’re always here if you need us in the future.
Verified
Rigo did a great job in analyzing my…
Rigo did a great job in analyzing my situation and provided a through detailed testing of my property for me! Excellent service would highly recommend his services at Lakeshore Restoration!
August 27, 2025
Reply from Lakeshore Restoration LLC
Thank you so much for your kind words and positive feedback! It was a pleasure assisting you with your property inspection and testing. We’re committed to providing detailed, transparent, and reliable evaluations for every client, and we’re glad to hear you were satisfied with the service.
Your recommendation means a lot to us — thank you for choosing Lakeshore Restoration!
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