LEDSupply Reviews 8,583

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the products offered, highlighting their high quality and suitability for various projects, from custom lighting to replacements for malfunctioning parts. Consumers appreciate the wide selection of LED lighting products and accessories available, which allows them to realize almost any idea. People also commend the delivery service, noting the fast processing and shipping speeds. The ordering process is described as easy, with a user-friendly website providing all the necessary information and parts. Furthermore, reviewers are pleased with the prices, considering them reasonable for the quality received. The company's products and overall service meet customer needs effectively.

Based on these reviews

Rated 5 out of 5 stars

After doing some basic research I was able to figure out the products I needed to make a kit that would be perfect for my custom whiskey cabinet shelf lighting. I had a few questions and customer serv... See more

Rated 5 out of 5 stars

My customer was able to speak with a csr and was given correct information to rely to our company. We placed our order, received the product and was able to meet the customer's needs within 2 weeks!... See more

Rated 5 out of 5 stars

Top notch service! LED supplies customer service support was outstanding! I didn't have to wait for the service member to assist - between looking for a comparable part, sourcing one, and purchasing i... See more

Rated 5 out of 5 stars

Dave McGalliard from Technical Support & Sales was very helpful with designing the lighting for my project. absent Dave's help, i would've purchased from a lower cost vendor.

Rated 5 out of 5 stars

I am very happy with LED Supply. I am adding LED white-tunable lighting to the backside of the face frame of a display cabinet. LED Supply has the LED strips that can be cut to length and already ha... See more

Rated 5 out of 5 stars

Highly qualified folks answer the phone and help you select the best product for your job. If incorrectly ordered goods need to be returned you are promptly refunded the full purchase price. Best of... See more

Rated 5 out of 5 stars

Even though USPS lost the shipment - it eventually arrived - that's more on USPS. LED Customer Support filed a claim with USPS when brought to attention the shipment seemed to be stuck somewhere with... See more

Company replied

Rated 5 out of 5 stars

Readily available tech by phone who were able to answer my questions quickly. A rare and valuable resource in today’s online shopping. It is a pleasure to do a simple driver replacement and get to... See more

Rated 5 out of 5 stars

I've used this company for years. I don't know much about LED tab lights but LED Supply has excellent how to videos and written descriptions of how to assemble a custom system. And if you need help th... See more

Rated 5 out of 5 stars

We have ordered from LED Supply before, and they had all our info on hand and made it very easy to make another upgrade possible at low cost and high impact.

Rated 5 out of 5 stars

Was on a job and the client wanted to add additional LED to the existing project. We needed several more transformers and wire to complete the additional work. I got the order placed at 2:58 pm and... See more

Rated 5 out of 5 stars

LED Supply web site provided all of the information and parts required to change the power supply, day/night light sensor and led array for my outdoor post lamp which had malfunctioned. The kit and i... See more

Rated 5 out of 5 stars

Fast shipping and great product, two reels of waterproof warm-white LED flex strip. The added mounting clips made the install as easy as it could be. Already had a LED driver and dimmer so once conne... See more

Rated 1 out of 5 stars

The beetle clips didn’t work , the aluminum track could be slightly larger to accommodate the plastic lens, the tape strip and lens cover don’t fit well together , their is not enough wiggle room to s... See more

Company replied

Rated 5 out of 5 stars

The replacement Light sensor and LED light board are perfect aftermarket replacements to allow me to keep my house lights and not have to replace them. Great instruction sheet also. Simple but effecti... See more

Rated 5 out of 5 stars

Website provided all the specs I needed and suggested the correct accessories to order. Product was shipped as advertised and arrived ahead of time. I can't vouch for the product itself since it will... See more

Rated 5 out of 5 stars

The LED retrofit kit installed just like the instructions said it would. I'm not great with installing electrical things, but the process went as easily as it could. The LEDs produce a good amount of... See more

Rated 2 out of 5 stars

I purchased RGB LED strips to light our external cross on our Church steeple. After various issues we finally got the cross lite only to find out that the LED lights started to flash multiple colors... See more

Rated 5 out of 5 stars

Haven't yer received the latest order, but past experiences have been entirely satisfactory. I am very happy with the quality and price of products that I have received. Clear instructions included wi... See more

Rated 5 out of 5 stars

I needed a very minor item as a replacement and have little knowledge of electrical . . . anything! The website is extremely easy to navigate, no tricky issues and so I was confident to order and shi... See more

Rated 1 out of 5 stars

They sent faulty components, and it has been a months-long ordeal getting them to take any responsibility. Sent descriptions, photos, video, and even sent video of testing the components with... See more

Company replied

Rated 4 out of 5 stars

They had exact parts needed for exterior led light repair with reasonable pricing. A person actually answered the phone when I called and was very helpful. Website had detailed repair instructions fo... See more

Rated 4 out of 5 stars

Honest about the long lead time. I placed an order back in August, and I promptly got an email saying the unit was backordered (should've been listed as out of stock) and wouldn't ship until the end... See more

Rated 3 out of 5 stars

The salesman seemed knowledgeable on his products, but not very technical or willing to offer advice. After I placed the order, I discovered the same products were available on Amazon at about half of... See more

Rated 1 out of 5 stars

Placed order May 22nd and still have not received as of July 26th. It would be nice if they would at least send me updates on the status. Nope, not LEDSupply! Just one excuse after another why we h... See more

Rated 3 out of 5 stars

I am generally happy with the LED strip lighting that I purchased. I do think the shipping charges were high especially given that many suppliers reduce or eliminate the shipping charges when the... See more

Rated 3 out of 5 stars

It's nice to go through your questionaire to find what is most likely the issue. However, I ordered the recommended part (the driver) only to find out that the photo switch was bad. So I ordered the... See more

Rated 5 out of 5 stars

LED SUPPLY staff are very knowledgeable about available products for repair kits for out of stock lamps. Thus keeping America illuminated. Thank you 😊

Rated 5 out of 5 stars

Ordered two plug-in LED strip lights. One was DOA, but was replaced quickly by LEDSupply. Otherwise the products seem to work great and are perfect for my under cabinet application.

Rated 5 out of 5 stars

Excellent service on website in order to find the power module I needed, along with detailed wiring instructions. When they say order by 3:00 and ships today, they mean it. I ordered at 2:56 and a few... See more

Rated 5 out of 5 stars

Your support staff has always been very quick to answer the phone, and knowledgeable in helping me determine what products will work best for my particular projects. Your pricing has been reasonable... See more

Rated 4 out of 5 stars

There was an additional delay in shipping that was not indicated on the item during checkout - so minus one star for the stock error. But the power supply works well.

Rated 3 out of 5 stars

The Web page said that the LED I ordered was correct for the replacement LED I needed. I tried the LED, and it did not work, nor was it even remotely the same physical size I needed. I called for a re... See more

Rated 1 out of 5 stars

Order #381165 - I ordered twelve feet of 20 gauge 2 conductor wire and received 22 gauge wire instead. I wasted nine of the GL-10MMXX-2B beetle clips before I figured out that the beetle clips will... See more

Company replied

Rated 5 out of 5 stars

Replaced the LED lights in our Costco purchased outdoor lights. LEDSupply made it easy. More $ thank I wanted to spend, but it was easy to find the right parts, purchase, fast shipping, they give in... See more

Rated 3 out of 5 stars

Product is great. I've installed, looks good, and am really happy with it. BUT: I felt like I really got screwed on two fronts: 1) I get onto the website and a pop-up of 5% off and free s... See more

Rated 4 out of 5 stars

I ordered a battery powered motion sensor under counter light. The unit came quickly. Once installed the unit stayed on. I left it going for 15 minutes, still on. It was Saturday and the company was c... See more

Rated 5 out of 5 stars

For starters when I called a person answered the phone, that alone is a great start. I told them what I wanted to do but didn't know for sure what to order so they took my email and sent me a link... See more

Rated 5 out of 5 stars

Very good response time. Late cutoff hours for shipping, orders shipped on same day before 3pm. Excellent return policy- within 30 days. High quality grade materials. Overall great experience- highly... See more

Rated 5 out of 5 stars

Parts were of good quality. Wiring instruction were clear, accurate and easy to follow. Replacement LEDs were almost exactly the same lumen level and Kelvin temp as the original.

Rated 5 out of 5 stars

Absolutely amazing staff very acknowledge of the products they sell and helpful to get them to work anytime I called my my questions were answered fully. Highly recommend this company.

Rated 5 out of 5 stars

The shipper had issues with the first delivery. I called customer service. They quickly sent out another dimmer. I received both the delayed and replacement dimmer soon after. They sent me return post... See more

Company replied


Company details

  1. Lighting Store
  2. Electronic Spare Parts and Components Store

Written by the company

LEDSupply is the online store with everything for your LED Project. Boasting the largest selection of LEDs, LED drivers, optics, heatsinks and kits from top brands; LEDSupply helps find the perfect product, at the right price for any application. With this extensive selection and our superior customer service, our online store makes it easier than ever to find the right LED components for your needs.

LEDSupply - Since 2002

Written by the company

Over 50,000+ Orders Shipped
Whether you're thinking about buying or you've already made a purchase, our Sales and Tech Team is here to help. We're always eager to find you the perfect product and answer any questions you have. When you place your order, we'll update you on the status and tackle any requests you have.

Fast & Free Shipping

Order Before 3PM EST For Same Day Shipping!

Order Before 3PM EST For Same Day Shipping!
Here are a few reasons why we're confident you'll become a lifelong LEDSupply shopper: Selection: We have a large selection and variety on the web for any LED product you can think of. As one of the largest online retailer of LED products, we additionally offer everything from drivers, optics, heatsinks and accessories. It's easy to find exactly what you're looking for among our thousands of choices with only a few clicks. And if you ever want help, you can always call, email, or chat with the Sales Team. Service: Whether you're thinking about buying or you've already made a purchase, our Sales and Tech Team is here to help. We're always eager to find you the perfect product and answer any questions you have. When you place your order, we'll update you on the status and tackle any requests you have. Quality: We sell merchandise from the top brands in the world, from Cree LEDs to Carlo Optics to LUXdrive LED drivers. We stand behind the quality of our products, which is why we provide Quality Ratings for everything we sell and will replace anything that's not up to par.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Replied to 76% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Exceptional

Frankly, I'd give you 10 stars if possible. Customer Service, top rate. Product selection, excellent. Pricing reasonable, and depth of information on your products - exceptional.

January 28, 2026
Rated 5 out of 5 stars

Quick and Correct

The 12VAC to 12VDC converter easily fit in the exing power supply box to allow me to convert from incandescent to LED under counter lights.

January 21, 2026
Rated 3 out of 5 stars

Clean up your promotion pop-ups onyour website

Product is great. I've installed, looks good, and am really happy with it. BUT: I felt like I really got screwed on two fronts:

1) I get onto the website and a pop-up of 5% off and free shipping appears. Very appealing, but apparently in the fine print, my order didn't qualify for the free shipping and I didn't catch before placing the order. Buyer beware, that's on me, I get it.

2) Because I thought I was getting free shipping when I placed the order, I failed to notice that it it defaults to FedEx 2 day. Not the USPS so you have the opportunity to upgrade, but the bend over rate as a default.

So for a small order with 8 oz. of product I was pleased to place at a fair price of roughly $45, imagine my surprise when I opened the order confirmation email after the weekend past and discovered the total came to roughly $76.

I called the company on Monday, and they were apologetic, but it had already shipped. I got completely soured on what started out as a great experience.

January 19, 2026

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