Londonmusk Reviews 359

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Goods have arrived. The scents for the diffuser are lovely and worth the money but the diffuser is not great quality, and it looks like it's taken a good kicking in the post perhaps? I need to return... See more

Rated 5 out of 5 stars

An Excellent Shop for Dubai perfumes, Dubai Abayas, Cashmere Shawls and many others related items, Excellent customers services, you will get all of those items with reasonable price. It's a beautif... See more

Rated 5 out of 5 stars

From the moment you step into this shop, you'll be greeted with warm hospitality from the staff. The genuine eagerness to assist customers really creates a welcoming atmosphere which has become the es... See more

Company replied

Rated 3 out of 5 stars

I haven’t received notification regarding status of my order. When I reached out, I was advised to wait a week until my items will be in stock and available for delivery. I’ll keep waiting. I w... See more

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Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

Written by the company

From the very start, London Musk has been working ardently to ensure high luxurious Arabian Musk and Oud perfumes for our valuable customers. As we are a customer-oriented organisation, we value the needs of our customers. We constantly tailor and adapt ourselves according to the needs of our customers.


Contact info

4.2

Great

TrustScore 4 out of 5

359 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing Perfumes

Amazing Perfumes, very pleased with my purchases (returning customer), they smell delicious and well priced!
Extremely quick delivery...
I highly recommend this company and I will definitely be purchasing more smells from them soon.
5✨

June 4, 2025
Rated 5 out of 5 stars

Very nice quality good costumer service…

Very nice quality good costumer service
Product ( rituals of anfar

September 21, 2024
Unprompted review
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Reply from Londonmusk

Dear Chawo D,

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the quality of Rituals of Anfar and appreciated our customer service. Your feedback means the world to us, and we look forward to serving you again soon.

If you have any further questions or need assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Sazna has been very helpful picking out…

Sazna has been very helpful picking out scents and gifts for me, would definitely recommend!

September 21, 2024
Unprompted review
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Reply from Londonmusk

Thank you for your wonderful review! We're so glad to hear that Sazna was able to assist you in picking out the perfect scents and gifts. It’s always our aim to make your shopping experience special, and your recommendation means a lot to us!

We hope to see you again soon, and feel free to reach out if you need anything else.

Rated 5 out of 5 stars

Best product, Best experience 👍🏻

I had a wonderful experience ordering through their new website. The online customer service was outstanding, and the "Find Your Fragrance" new addition feature on their website really helped me discover the perfect product for me. I highly recommend it!

September 9, 2024
Unprompted review
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Reply from Londonmusk

Thank you so much for your amazing feedback! We’re thrilled to hear that you had a wonderful experience using our new website and that the “Find Your Fragrance” feature helped you discover the perfect product. Our team works hard to ensure a smooth experience, and we’re glad to hear you enjoyed the service.

Your recommendation means a lot to us, and we can’t wait to serve you again soon!

Rated 5 out of 5 stars

The best!

Costumer service 1000/10
Fast shipping
Items packaged neatly

September 1, 2024
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Reply from Londonmusk

Dear Elsie,

Thank you so much for your amazing review and the 1000/10 rating! We're thrilled to hear that you loved our customer service, fast shipping, and neat packaging. Your feedback on London Musk means a lot, and we look forward to continuing to provide you with top-notch service!

Kind Regards,
London Musk

Rated 4 out of 5 stars

I like the quality of your product

I like the quality of your product , the smell still nice never change and your delivery is always on time good job 👏🏾 👏🏾👏🏾👏🏾

August 24, 2024
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Reply from Londonmusk

Dear Hiyigu Deborah Bricky,

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with the quality of our product, especially that the scent has remained consistent for you. It's wonderful to know that our delivery service meets your expectations as well. Your support means a lot to us, and we're grateful for your trust in our brand.

We look forward to continuing to serve you with the same level of quality and care.

Rated 5 out of 5 stars

Quick efficient servifragrance buyce.Item as…

Quick efficient service.Item as described

August 16, 2024
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Reply from Londonmusk

Dear Nigel Hamblin,

Thank you so much for your kind review! We're thrilled to hear that you were satisfied with our quick and efficient service, and that the item met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Best regards,
London Musk

Rated 5 out of 5 stars

Order delivered within 3days

Order delivered within 3days. Office number answered. Commitment honored. 5/5

August 14, 2024
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Reply from Londonmusk

Dear Frans,

Thank you for your fantastic review! We're delighted to hear that your order was delivered promptly and that our commitment met your expectations. Your satisfaction is our top priority, and it's great to know we could provide you with a 5/5 experience. We look forward to serving you again soon!

Best regards,

London Musk

Rated 1 out of 5 stars

I bought and didn't get my perfume

I bought and didn't get my perfume

August 6, 2024
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Reply from Londonmusk

We apologize for the inconvenience caused by the delivery issue. Due to a current problem with Royal Mail, we are unable to deliver products to Germany at this time. To ensure you’re not left waiting, we have already processed a full refund for your order. We sincerely apologize for any frustration this may have caused and hope to serve you again in the future.

Rated 5 out of 5 stars

Quick deliveries

Quick deliveries

August 2, 2024
Londonmusk logo

Reply from Londonmusk

Thank you for your feedback! We're glad to hear that you're pleased with our quick deliveries. We appreciate your support and look forward to serving you again soon!

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