I was looking for a citrus fragrance and chanced upon the My Perfume Shop website. The perfume I choose was considerably cheaper than anywhere else I had looked so, I placed an order. I got a conf... See more
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At MyScents.Shop, we understand that fragrance is more than just a scent – it's a personal statement, a moment captured, and a story told without words. That’s why we are passionately committed to helping you find your perfect match, whether it’s a timeless classic or a modern masterpiece. We pride ourselves on offering a carefully curated collection of 100% authentic designer perfumes, catering to every personality, occasion, and preference. But what truly sets us apart is our unwavering focus on you, our valued customer. From seamless shopping experiences to fast, reliable delivery and dedicated support, your satisfaction is at the heart of everything we do. Explore our range and experience a level of service that makes your fragrance journey as memorable as the scents themselves. 💛
United Kingdom
Replied to 78% of negative reviews
Typically replies within 1 week
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ABSOLUTELY FIRST CLASS, FROM START TO FINISH!
I placed my order on the 12 of October
After numerous emails I was told they couldn't get one of the fragrances , Asked many times to counsel my order , then more emails ignoring my request, basicly they gave me the run around, said I was happy to replace with another fragrance, so I could recieve the whole order, had no response asked again fo ar refund was this is now over 3 weeks since I ordered,
Asked again for refund on 13th of November ,over a month since I ordered,on , the 14 November I finally received order not happy with all the products, smell like lolly water, nothing like the description, of the fragrances, the scent description, the topnotes middle ect
so here I go again ,trying to return and refund
Who knows how long I'll have to wait
Item as described, delivered on time, first class thank you.
Never received my £300 order
I wouldn’t order again.
Royal Mail apparently left the parcel in an unsecured location with a photo of a pile of parcels nobody can tell me
Which package was supposed to be mine and my perfume shop have been very unhelpful so I’m £300 out of pocket with no resolution
Super fast delivery and the perfume smells amazing.
Perfume came very quickly by Royal Mail and I am pleased with my purchase , would definitely use your company again .
Nice and easy service with updates about the order.
Love the products I bought too really good!
Thank you..
NF
This is the only place I buy my perfume from now not only are prices more competitive than anywhere else but the delivery is quick and easy would highly recommend to anyone
This is a very quick and easy service to use. The perfume is absolutely stunning. Everyone comments on it, even in the afternoon as it is still so strong.
Great experience. Always get the testers at the end for a smaller price. They’ve always been worth it. I get so many compliments with this perfume and always buy it as gifts. Can’t recommend enough
I confirm that I have received my complete order, I’m really happy with both the product quality and the packaging. Thank you so much for including the tester as well—I really appreciate it! 🙏🏼
I ordered from here as I smelt this amazing perfume on one of my colleagues. The website was easy to navigate and my order was delivered within a few days. The fragrance is stunning and I could still smell it when I woke up the next morning!!
I have bought a perfume from this company over 5 weeks ago, and I still haven't received it
They have told me it supposed to take 2 weeks, at this point I don't believe that haven't spend it!!

Reply from MyScents.Shop
My friend always smelt really nice so she recommended some perfumes and I tried them. I have ordered before & now re-ordered as I absolutely love these perfumes. Get some many compliments. There is so much choice. I love trying a new one. I get the 100ml & I have the smaller bottles for my work bag & going on a night out bag they are a great size.
Delivery is quick & all packaged really well.
Amazing perfume, everyone comments on how lovely it is and asks what it is and are amazed when I tell them the price.
Great products , competitive prices
Good communication throughout. Delivery not the quickest considering p+p fees
I recently purchased a perfume from your shop based on a colleague's high recommendation, and I'm so glad I did. The scent is absolutely outstanding.
Terrible company to deal with . Order was supposed to be with me by end August 2025 then said delayed and would be dispatched 9 September but still no word and . no reply to emails either. be careful I think they are frauds

Reply from MyScents.Shop
I have been waiting for at least a month for an answer to my email regarding an order I placed on 31.07. Confirmed and paid. The money has been taken from my account, but I still don't get an answer as to whether it will arrive at all, and why it took so long. They don't answer the phone number provided, there is no WhatsApp chat, no one answers my email. I feel cheated!

Reply from MyScents.Shop
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