Michael Kors Reviews 1,906

Our friends bought my wife a bag in June 2025 for my birthday cost £207.. by December the bag was showing signs of wear!! She contacted MK with pics of various signs of wear however they have decided... See more

What horrible customer service they have. Honestly I used to purchase so much from them earlier, but I will never buy from them again. Imagine spending hundreds of pounds on a bag which starts tearing... See more

Scammers!! With shit online shop, take your money but never ship/delivery your product/package!! Customer service sucks! Estafadores que en su tienda online bien que te cobran pero no entregan e... See more

I'm writing this review while fighting for a refund on my order. I paid $30 extra to get delivered the next day, and 3 days later still didn't get anything. Customer support will keep giving you... See more

I bought a universal belt which comes with a detachable buckle. After 8 months, the buckle keeps slipping off. They have a 2 year warranty, which rhey clearly have no intention of honou... See more

I wish I could give zero stars. I ordered shoes in size 3.5, but they sent me size 6.5M, which is actually equivalent to a UK size 4 or 4.5. Instead of offering proper compensation, they expected me t... See more

Totally terrible customer service. I bought suitcase in limited edition 007 and lost wheel. Just wanted to buy new one wheel and got answer, there is no possibility after 2 years guarantee. So there... See more

Bought two bags on the official webstore and after two days found out those bags were about 30% cheaper in the same place. I contacted customer service, and they said their system doesn't allow them t... See more

Long story short, my order number ****1314 was placed on 12/6/2025. It was then shipped on 12/8/2025 through Amazon + USPS. Today 12/8/2025, according to USPS tracking number, the order is being retur... See more

Worst servie from this big company . They shipped and the product was not delivered for long time from dpd. Dod tried to help and ask to contact with supplier and raise an investigation so that the... See more

Horrible company horrible product and terrible customer service and terrible return policy. Nothing good to say about this garbage company. Theyre such a garbage company that they even got my credit c... See more

The bag I bought as a gift seems fine, but the runners I got for myself had filthy soles. They had clearly been worn. When I requested to return them for a full refund they agreed, but also offered th... See more

Ordered a couple of bags , supposed to be delivered but courier say they haven’t collected them yet ,, found a number for customer services not from their web site but searching , said I had one per... See more

Well manufactured ! Sturdy, pocket in middle has zipper, side pocket(in first compartment) zippers. Pebbled leather, looks great and is more me than the 1st one I bought. Great price, fast shipping.... See more

Purchased bag 25 September 2025. The inner silk lining started disintegrating immediately thereafter. Lodged complaint at the local one Mall Of Africa. Awaits feedback. Store manager not empowered t... See more

Poor quality of products for a premium prices. Ive had my leather belt for around 7 to 8 months, and the leather is absolutely shredded. Not just around the belt hole i use, but the cracking lea... See more

Angela, the manager, refused to do a price adjustment after a store employee told me on the phone to bring in my receipt and get the 25% off my $480 bag. Angela took it upon herself to write on my re... See more

I ordered a handbag through the Swedish website, but the parcel has been stuck in Germany for a long time with no movement. Customer service chat was unhelpful and just redirected me to the courier. T... See more

Quality issues after little use and unhelpful customer service I purchased a Michael Kors bag in April last year from an official Michael Kors store in Lisbon. The purchase price was 325 €.... See more

I have over a dozen pair of Michael Kors heels. Even though they were a more expensive shoe with leather uppers, the linings are pleather and all have began to flake and fail after very little use. Th... See more

I visited the Michael Kors store at Olympic Park DFO this morning and had a wonderful experience. The sales associate, Navy, was incredibly helpful and kind. She made us feel very welcome and took the... See more

Wanted to share some positive feedback following my recent visit to your Cheshire Oaks Outlet store. I was served by Chantelle, and she was absolutely fantastic from start to finish. She was friend... See more

I'm really surprised by all the bad reviews. I received my order with a special discount came packaged really well like you were delivering it to a store with tags padding everything looks high qualit... See more

I would give it 0 stars if I could. I can't understand how come a luxury brand has a site that doesn't work, you can't log in correctly in most browsers, keep track of your purchase and worst of all... See more

Ordered a gift for Christmas for my wife from Michael Kors Outlet almost 10 days ago and it has not even left California. I made several other orders from 2 other companies and they were here in days... See more

I was bought some shoes last Christmas, I’ve worn them a handful of times this year and the back has some wearing of the leather. Emailed customer services with pictures, no response. Chased up and st... See more

Ordered the Astor Link Small Precious Metal-Plated Sterling Silver Pavé Chain Ring in Silver and Gold (Gold was for daughter). What I received was 2 x gold rings. Telephoned them to advis... See more

The difference in color of leather jackets on the website vs. real life is huge! To my huge disappointment, the red leather jacket that I've ordered turned out to be more of a coral color. Not going t... See more

Ordered a purse for my wife and never received it. Michael Kors refuses to refund or replace it, claiming it was “delivered” even though I never signed for it and it was simply left on my porch. Custo... See more

I would give it a zero if I could. I bought a purse direct from Michael Kors in 2023, but I never used the purse until approx. 6 months ago. The straps if this.purse started unraveling at a rate that... See more

I ordered a small handbag for my holiday which was on sale at £115,paid £10 for nxt day delivery which was great. What's disappointing is I've paid all that money & I don't even get a dust bag with it... See more

I had fraud on my credit card and they opened a MK account along with purchasing 2 purses. I called and alerted MK not to ship but they said they would anyway. Ok fine. That’s on you as I disputed th... See more

I had a terrible experience with Michael Kors. I purchased a dress using my debit card, but unfortunately that card was later compromised and had to be cancelled. When I tried to return the dress, I... See more

⭐☆☆☆☆ — Worst Customer Service Ever! Honestly, this has been the most ridiculous shopping experience I’ve ever had. For the past two weeks, I’ve been bounced around between different Michael... See more

I bought a purse for Christmas it has started to slouch they told me that it was not covered under the warranty. Does anyone else that the price we pay for these purses they should not start breaking... See more

Love the MK Jet Travel Bag 👛 , I received from MK . It is an absolute perfect size for travels 💼 I plan on gifting it to my beautiful niece 🥰 Great construction, pricing , well packaged... See more

Really disappointed with the delivery time for a gift I ordered and needed for a specific date. Paid &£10 extra for a delivery time of 2 days, only for it to come 5 days later which was too late! E-... See more

Wouldn't ever buy another bag from them again all the money spent for a larger purse and multiple accessories with it and it has ripped several times and they had us send it back and they sewed it aft... See more

I don’t usually write reviews, but this experience left me frustrated and disappointed. I placed the same order twice because I was told the first one got lost and I’d be compensated for th... See more

250€ is a waste of money. DO NOT BUY A MICHAEL KORS SMARTWATCH. I purchased a smartwatch (DARCI GEN 5E) in December 2022. I did not use it daily (the maximum total days of use is 50), and eight months... See more

Bought bag from them come in plastic bag and some box which was damages. No original packaging no nothing seems like good s from cheap china shop not recommended.