Great service and very responsive team. My progressive lenses didn’t work for me, and they handled the replacement quickly and professionally. I really appreciated their care and attention.

I’m very satisfied with my purchase. The quality is excellent and the value for money is great. Delivery was right on time with no delays. I will definitely buy from Ex-stock Canada again.

the clothes look nice in the photos and the site layout makes it easy to find what I want. Sizes and material info are clear, and checkout was simple

Terrible customer support

Took Customer Support 1-full month to respond to an inquiry about tariffs not being clear and displayed.
Utter disappointment in transparency and how the situation was handled 

Took my money and it's been 3 months and my coat still hasn't arrived.  Emailed numerous but no reply 

Fast delivery and an excellent product. 
During the ordering process i forgot to order my free Crossbody. I contacted them and received a reply withing 1/2hr. I provided them with my order number and they confirmed that i had not selected the special offer. Without hesitation they allowed me to select the crossbody of  my choice and arranged delivery. 
Fantastic Service!

I have already written a positive review and accont of my successful interaction with you following a dialogue regarding an issue with the clasp mechanism and a broken clasp  a few weeks ago. 

Browsed  JJMalibu and liked the clean layout and trendy styles. Ordering was quick and straightforward

 Purchased a commuter backpack in june 2024, within a month the zip jammed and the other wouldn't zip anymore.  found it in my cupboard the other day, after contacting them previously with no reply I tried again to wait 2 weeks for a reply and for them to tell me that due to their 90 day policy they wouldn't replace it but could offer me a discount on another product.  why would I buy anymore products from them when they treat their customer so badly 

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