Modlily Reviews 9,330

Omg this site was a fantastic find! Had a last minute discovery that my vacation clothing that I had packed up was no longer there. My daughter allegedly packed my swimwear with hers. Found this vi... See more

Ordering was easy but I didn't like the subscription nonsense, because shipping is free when you buy 2 items totalling over $69, so why would I pay a monthly subscription fee, just to get a discount o... See more

My mom loves shrug dresses, I clicked on an add and, along with the original choice, there were so many more styles and colors I ended up getting her 3 dresses that she's going to love. I'm also impr... See more

Modilly has the biggest selection of swim wear. Style, color, sizing and there's always a sale or a discount to be used at checkout. Also you earn reward points by signing up for email and starting up... See more

I ordered 2 swim suits for an upcoming vacation. They were supposed to be delivered by 2/6/26 (ordered in january). Checking my order they are still "processing" They took my credit card payment ba... See more

The chat feature answered immediately, and Dharani was contacted after the AI bot couldn't answer the problem. She (I'm assuming from name), answered quickly, tracked my shipment and let me know it sh... See more

Thea was very helpful and professional. I would rate her 5 stars. I was, however, under the impression based on dates in confirmation of purchase, that I would take delivery of my order sooner than wh... See more

I find that dealing with modlily is always an exercise in futility when an issue crops up. I have a problem with never receiving an invoice with a shipment or a return label. They make things so diffi... See more

Placed an order and received half of it today. Upon checking the other half isn’t even shipped yet and when I contacted customer services they advices me I won’t receive my order until mid March. This... See more

Modlily has some of the cutest clothes I have ever seen and in all fashions! They have the most colorful selections also! I had such a hard time picking a bathing suit because of all the beautiful c... See more

I ordered 2 dresses. Same size ,almost same style . One was about 5 cm longer . Tried to do return and my options were to post back to USA or CANADA… not Australia where it was posted from & of course... See more

First and foremost, the menu of selections is so easy to navigate. The garments are elegant and trendy without me having to look like a supermodel. I have a pear shape and a large bust. I appreciat... See more

Customer service less than 1 star- Ad does not state 'Same Item" must be ordered to get 4th free. Order was immediately cancelled. Was told a full refund within 5-7 day. Have communicated with them vi... See more

Prices, selection, easy ordering, descriptions of items is spot on and posted reviews help making decisions. Fit is perfect, always recommend when asked where I got my clothes. Shop often to see new... See more

I love shopping on Modlily.com. Their quality is very good and prices reasonable. Shipping time is somewhat long but not usually an issue. I just returned and exchanged 2 items so will see how that p... See more

Be aware! On January 11th ordered a few swimsuits for an upcoming trip. The expected delivery date was January 23rd - February 4th. I received an email confirmation that all items except one swimsuit... See more

Finally a Chinese company with a reasonable return/exchange policy. The swimsuits I received are very nice quality. I did size up though and I’m glad I did. The “correct” size was too tight. I ordere... See more

I've ordered several groups of suits, swim dresses & shorts. I've been pleased with all. Over the years, they've improved the descriptions, shipping time, searching based on body & suit type, & a la... See more

Horrible experience! I ordered several things (2 different orders) several weeks before the trip that I wanted the items for. They use a shipping company in the States called Uniuni. Supposedly there... See more

I finally received the item i ordered believing it to be a warm jumper. No. It wasn’t made of wool despite the expensive price but cheap shiny fabric.it also took an inordinate amount of time to arriv... See more

Zero stars would have been my preferred review, but that’s not an option. I needed to return a swimsuit, and I followed the instructions for returns, dropped it off, and then the fun began. Weeks went... See more

The worst company ever. Only way to communicate is thru Chat Box. Problem is I’ve spoke to 2 representatives who had terrible English. Sent everything in my cart when all I needed was to exchange on... See more

I ordered clothes from Modlily for a trip I was taking. I paid EXTRA for expedited delivery with a window of delivery a full 10 days before my trip. As the window passed and my order had not arrived,... See more

Ordered 2 swimsuits, took 3 weeks to arrive, nothing close to the color online, returned both, they would only give me credit, ordered 2 more, obe wound up being out of stock, their sizes are so varie... See more

Shipping from China, the items I ordered (two tops) on September 9th have yet to materialize. The original email stating they took my money right away said the merch would be received at latest, Octob... See more

Their clothes look super cute. I returned my 2 nd order, which included 2 swimsuits, and I have had to email them constantly, trying to get my money credited. My total order was $81.96 and I have on... See more

The company gives a 4 day projected shipping time, however the fine print gives them 30 days. Their customer service does nothing, but keep asking for 3 more days. Save yourself the headache and order... See more

Tried to return a top as was not anything like what i ordered, return was offered but overseas at my expense which is not worth it, they offered 45% refund and keep item not impressed but eventually a... See more

When I ordered, latest it said it would arrive was June 3rd, it's June 10th & I still haven't received my order & when I look up my order it says it's still processing. I've reached out several times... See more

Review based on shipping. It takes too long. Offering expedited shipping for a higher price shows that it CAN be done. Placed my order 3/22 and it's 4/11 "still in transit." Not doing it anymore. Als... See more

One star as zero is not an option. Bought swimwear, but decided to exchange for a different size. These items were not any better. Tried to return, but apparently customers only get either one retu... See more

I purchased six swimsuits, stupidly, and the return process is more trouble than it is worth, so I kept these pathetic swimsuits. The swimsuit skirts have no hem in them, it's like a middle schooler i... See more

This company has no Customer Service and are unwilling to keep their customers satisfied. How they have still got customers....I dont know! If something isn't as stated a refund should be granted. Now... See more

This is the worst company. I ordered several items a several weeks ago. It has not moved since it first shipped out. I have sent multiple emails to customer service inquiring for an expected delivery... See more

I have an order that was placed and payment confirmed on 12/9/2025. Shipment was promised 12/23/2025. They claim a particular shipment was sent. I don’t think 1 item out of 9 should be considered par... See more

I submitted an order, paid for expedited shipping, and my package was supposed to two weeks ago. By their own tracking software, they didn't even send the item until after the promised delivery date,... See more

There is no customer service and I don't think they even care. I ordered two dresses which were too big. Following their return policy I've tried several times to ask for a return label and refund. Th... See more

I ordered a bikini from Modilly, and while it arrived on time, that's where the positives end. The color was completely off, and the sizing was way too tight—definitely not what I expected. After retu... See more

I placed an order for some items a month ago for a trip that I am taking tomorrow and I still have not received the items. I spoke to customer service twice in the last two weeks and I still have not... See more

Do not purchase clothes from MODLILY! Cheaply made and sewn by people who apparently sew blind folded. The worse part is the exchange/return process. Using the chat function to return or exchange i... See more

Acct # MM2601090835228021 Bathing suit ordered 1/9/2026 I received a post stating that my item was on the way. It said my order would arrive by February 2, 2026. I did not expect this long a wai... See more