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Company details

  1. Electrical Supply Store
  2. Computer Accessories Store
  3. Women's Clothing Store

Written by the company

✓ Uhren ✓ Schmuck ✓Elektronik ✓ Mode ✓ Schuhen ✓ Notebook ✓ Tablets ✓ Über 10.000 Artikel


Contact info

2.4

Poor

TrustScore 2.5 out of 5

903 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 2 out of 5 stars

Não respondem a emails

I have sent many emails to the info email that is on your website, and get no response, i haven't received the order, or any sign that the order even exists, excepto for the money that i paid.
Regards Nuno Neves

January 20, 2026
Unprompted review
MyOnlyShop.de logo

Reply from MyOnlyShop.de

Dear Customer, Unfortunately, we do not offer customer service in Portuguese. We can assist in several other languages, but regrettably not Portuguese. We have reviewed your case carefully, and the ordered items have already been shipped. According to our system, we have not received any email from you. Please contact us by email at [email protected] and write in English so we can assist you as quickly as possible. Thank you for your understanding. Kind regards, MyOnlyShop Team

Rated 1 out of 5 stars

Very bad experience with this company

Very bad experience with this company. I will not buy anything from them again. The reason is that while I returned an unwanted mobile phone to them, I received a very slow response, resulting in the return of the mobile phone not being valid. So I was forced to pay for it and the mobile phone was never returned.

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

They stopped replying to my emails…

They stopped replying to my emails after I have put my experience with them in this website ! Woow ! Until I get my money back, I will believe that I got stolen a galaxy s24 Ultra price ! I cannot imagine what happened to me !

February 8, 2024
Unprompted review
Rated 1 out of 5 stars

WARNING SCAM

WARNING : SCAM.
This website is a scam. I ordered a watch from them on July 1st and it didn’t arrive , so I contacted them to cancel it and refund me the money as I paid with Klarna, the canceled the order 27852 but they didn‘t cancel my Klarna invoice and they never refunded me the money. I was told to wait that the invoice will be cancelled and they never did. Now I am still paying for this and I contacted them again , they kept telling me that the invoice is cancelled but that is not true. A BIG SCAM.

February 21, 2024
Unprompted review
MyOnlyShop.de logo

Reply from MyOnlyShop.de

Thank you for your time and rating. The order has been cancelled.

Please contact klarna as we have already done all the necessary things.

Rated 1 out of 5 stars

Not recommended

I paid for the device since 06.12.2023 but I didn't received it yet,the merchant uncooperative: he never answer my phone calls. And he refused to refund me.
be careful.

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

I ordered a Samsung Galaxy Tab from them in May. Of course, I didn't receive it, so they promised me a refund. Well, it's been almost 4 months now, and they've been feeding me with promises. I feel so disgusted by this! I wonder how much money they stole from people in total and if it's possible to file a law suit against them or something.
Order: Samsung Galaxy Tab A8-64GB WiFi, Grau
(Nummer: *****) am 04.05.2023 um 13:54

May 4, 2023
Unprompted review
Rated 1 out of 5 stars

5 months not yet been refunded

I ordered 2x smartphone (Realme 10 128GB/8GB RAM Clash White) on 18.05.2023.
Deliver time was 5 days , after two weeks goods were not delivered and i revoked contract.

Since three months I’m waiting for refund and still write emails get answer that i will get refund within the week but still nothing.

The order has not yet been refunded.
I will not change my review until the order has been refunded. Order number 27233.

21.10.2023 didn’t get any refund just lies from this guy.

August 28, 2023
Unprompted review
MyOnlyShop.de logo

Reply from MyOnlyShop.de

vielen lieben Dank für Deine wertvolle Zeit, welche Du genutzt hast, um unseren Shop ehrlich zu bewerten.

Es tut mir wirklich sehr leid, dass Du solche Erfahrungen bei uns im Shop machen musstest. Wir würden gerne mehr zu Deinem Anliegen hören. Kontaktiere uns daher doch gerne einmal unter [email protected] - wir kümmern uns dann direkt um alles Weitere.

Wir gehen der Sache auf jeden Fall auf den Grund und werden Dein Feedback nutzen und uns bessern.

P.S. Bestellung erstattet

Rated 1 out of 5 stars

Seller declined my cancelation and said…

Seller declined my cancelation and said the product is going to be shipped. I bought the product at 1am and canceled it at 3am. Seller answered me at 11am.
I hä to wait for 3 month till I got my money back and only with the help of Amazon. Don’t trust this shop.

PS: I can proof everything. I have WhatsApp chat and email with Amazon.

February 8, 2023
Unprompted review
MyOnlyShop.de logo

Reply from MyOnlyShop.de

Fake Bewertung.

Rated 1 out of 5 stars

In the end everything is fine. I do not recommend !

I ordered the headphones AirPods Gen 2 , for 2 months, every week I was told that I would arrive the following week. So I decided to cancel the order and request a refund. I want to specify that after the cancellation within a week the money entered my account. I do not recommend !!!

May 23, 2023
Unprompted review
Rated 1 out of 5 stars

20 Days later, still waiting for TV that has been paid

Bought and paid for a TV on the 27th of Feb - now 20 days later still no TV. :-(

"Schnelle Lieferung"

Update 15 april, Still waiting for my TV!!! 3 weeks ago I asked for my money back. I was told is just about to be delivered. Then after waiting another week I was sent a GLS Trackid. Then I found out it was a delivery from Spain to germany which had nothing to do with me. Now I was told the Order would be send soon. But still 47 DAYS AFTER!!! only BEING LIED TO!!!!! IF I DONT HAVE MY ORDER NEXT WEEK I AM GETTING THE POLICE INVOLVED. STAY AWAY FROM THIS

March 17, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered the monitor on 5/12/22

I ordered the monitor on 5/12/22. To date I have not received the order. Contact with the company is only by e-mail. I was assured the parcel was on its way. I received a tracking number that was not mine. I do not recommend this store.

January 8, 2023
Unprompted review
Rated 1 out of 5 stars

Is the worst online shop

Is the worst online shop. Thet are the biggest liar. I ordered 1 of October one TV and i transfer the 370€. Normally date of delivery was 6 th of October. So at 11 of October the TV wasn't delivered, so I canceled my order and I asked them my money back. They never put my money and always telling me: "during the day you will have the money or the next day". They returned my money after 1 month and i was sending them every day email.

October 1, 2022
Unprompted review
Rated 1 out of 5 stars

Never buy here

Its a total waste of money
Its being 2 months and so far nothing has arrived, they tell you 5 days and then if you ask for the product they put an excuse that they have problems with the system, its being like 4 times that my they´ve told me the product its being sent, but nothing, NEVER buy from this shop, they are never gonna give you anything because they don't have it.

November 18, 2019
Unprompted review
Rated 1 out of 5 stars

The Company is really annoying

The Company is really annoying , first they let me waiting a month for bestellung 22733 and when I write a lot to the company to drop and cancel my order, they wrote simple to waite for delivery. Do they understand when I am saying to cancel and to return my money back.
In diesem Geschäft kann der Kunde sehr lang auf sein Produkt warten. Und hört nicht auf den Kunden. Leute machen Sie keine Geschäfte mit ihnen. So ich will meine geld zurück haben.

September 2, 2019
Unprompted review
Rated 1 out of 5 stars

No delivery, no money back

Two months ago I ordered a TV and transferred money to MyOnlyShop. Since then I got many promises from MyOnlyShop, but no product. My request to transfer money back was also left unanswered. I am involving a lawyer now. Keep away from this fraud company.

May 2, 2018
Unprompted review
MyOnlyShop.de logo

Reply from MyOnlyShop.de

Dear customer,

Your annoyance is absolutely understandable. We are sorry that you have been disappointed by our customer service. Of course it should not be that way. Our goal is to make shopping as pleasant as possible for you.

Unfortunately, that is not always possible. However, we are always optimizing our service and processes.

Please contact our customer service department about the pending refund.

Surely we can bring your request to a good end.

Best regards,

Your Myonlyshop Service Team

Rated 1 out of 5 stars

Came across this web site

Came across this web site, thought I was onto a good website with cheap pricing free delivery,

Created an order for a smart tv 2/12/17 for a present for a young child for Christmas, the payment was taken from my Pay pal, it is now 18/12/17 and I have received no update regarding shipping, when I contacted customer service they told me to be patient, try and tell that to a 4 year old child when Santa does not deliver her Christmas present, the payment should not have been taken until the item was ready to ship, this company sates it deliver word wide, there complete web-site is in German language and cannot be changed to English txt,STAY WELL CLEAR OF THIS COMPANY.

company have now refunded the money,no explanation as to why my item was not sent,thank you for the refund,unfortunately I will not use your company again.

December 18, 2017
Unprompted review
MyOnlyShop.de logo

Reply from MyOnlyShop.de

Dear Customer,

Thank you for your feedback on Trustpilot.We are really sorry to read that your order hasn't been delivered in a right state.

Our customer service team will get in touch with you to apologize and hopefully make it up to you.

Our email adress for our clientservice is: [email protected]

Kind regards,

The Myonlyshop team

Show reviews in all languages. (903 reviews)

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