Payless USA LLC Reviews 28

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Biggest scammers!!!! Tried to do a bait and switch to try to convince me to do a debt resolution program instead of an actual personal loan!!! Dont do it!!! You can do the negotiating yourself with yo... See more

Rated 1 out of 5 stars

they mailed a pre-approval to me, I inquired with them, this man, belittled me throughout the entire phone call, told me I had poor credit management, once I questioned why he was asking certain ques... See more

Rated 1 out of 5 stars

I should of known that this was too good to be true. They sent me letter saying that they would offer me an affordable loan to wipe down my cards very tempting so i applied my phone does not stop ring... See more

Rated 5 out of 5 stars

Saul answered all my questions and concerns, he was very kind and didn't judge me or make me feel less then deserving of his help. He was available to me ti answer any questions that popped up and ad... See more

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Company details

  1. Debt Relief Service

Written by the company

Our mission is to help every American find a solution that will help them reach their financial goals. Utilizing state-of-the-art technology and result driven strategies to assure success for every financial situation.


Contact info

1.8

Poor

TrustScore 2 out of 5

28 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Relief for a woman with great dreams

I was interviewed and assisted by Jonathan Estrella as I did receive an email from Danielle stating an agreed time but somehow I missed her call. When I replied she quickly re-assigned my file to Jonathan who performed excellent customer care and was easy to speak with as financial matters are a delicate, personal, and often times evoke shame and guilt as a result of having poor stewardship in the past or difficult circumstances an individual wants help resolving, yet is full of shame and regret for getting in that position in the first place. Well, at least that was true for me. I was excited to know there was a healthy (financially) solution that would mend my creditUNworthiness and find some breathing room in my monthly budget to pursue the missions and ministries I desire to engage in. I am extremely appreciative and was delighted to work with Jonathan.

September 14, 2023
Unprompted review
Payless USA LLC logo

Reply from Payless USA LLC

Thank you for taking the time to leave a review, Colleen! We are very happy we could help you achieve your goals while offering a personalized approach. We look forward to our next conversation!

Rated 1 out of 5 stars

I spoke with one of their… representatives name, Danielle

I spoke with one of their representatives name at Danni which is short for Danielle. She is so freaking rude. Wanted to argue with me because I didn’t want a debt resolution but a loan. No I DONOT recommend this company at all.

August 24, 2023
Unprompted review
Payless USA LLC logo

Reply from Payless USA LLC

Thank you for taking the time to leave a review about your experience with Payless USA and our team, Vickie. Customer service is our top priority and we will use this opportunity to improve and optimize our process. We will let the team know about your concern. Please feel free to reach out to (949) 800-2022 with any further comments, concerns, or suggestions you wish to share.

Rated 5 out of 5 stars

Danielle is very knowledgeable in her…

Danielle is very knowledgeable in her field of work, she was able to convinced me to enroll on this program, she was able to answered satisfactory all my questions accordingly. Strongly an asset to your business

August 7, 2023
Unprompted review
Payless USA LLC logo

Reply from Payless USA LLC

Thank you for taking the time to leave a review, Evo! We are happy to hear that our team was able to help you achieve your goals. We appreciate your kind words. We look forward to our next conversation!

Rated 5 out of 5 stars

Honesty is the best way to learning how to get out of debt easier and faster

My credit Manager went above and beyond. He took all the time I needed to help me and listened to my struggles and he went above and beyond to give me the best experience to get out of debt easier I will continue to support Payless. I would recommend Payless to anyone 3>

July 20, 2023
Unprompted review
Payless USA LLC logo

Reply from Payless USA LLC

Thank you for the review, Emily! We are happy our team could help you as well as provide a quality service. We hope you have a great day!

Rated 5 out of 5 stars

Thank you for all your help I'm really…

Thank you for all your help I'm really happy that you settled lower then what they wanted thank you so much.

July 17, 2023
Unprompted review
Payless USA LLC logo

Reply from Payless USA LLC

Thank you for the 5-star review! We are glad our team could help you. We hope you have a great day!

Rated 5 out of 5 stars

Everything was explain in detail and I…

Everything was explain in detail and I was very comfortable talking with the representative.!

July 17, 2023
Unprompted review
Payless USA LLC logo

Reply from Payless USA LLC

Thank you for taking the time to leave a review, George! We are happy to hear that our team was able to help you. We appreciate your kind words.

Rated 5 out of 5 stars

Very professional and knowledgeable

I started this program last month and couldn't be happier. Ruben was great and very knowledgeable. I highly recommend to anyone struggling with debt

June 5, 2023
Unprompted review
Payless USA LLC logo

Reply from Payless USA LLC

We could not be more happy to hear your kind words! We appreciate you taking the time out of your day to leave a review of your experience with our team. Cheers to success! Have a wonderful day! 

Rated 5 out of 5 stars

Kind agents win my trust.

Saul Ramos is very knowledgeable. He made sure that I understood everything.
I feel like he cared about me and not his bottom line.
It's nice to be guided through something by a patient agent.

June 22, 2023
Unprompted review
Payless USA LLC logo

Reply from Payless USA LLC

Thank you for taking the time to leave a review! We are happy to hear that our team was able to help you achieve your goals. We appreciate your kind words. We look forward to our next conversation!

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