Norma Reed Reviews 234

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and patient service, noting specific employees by name who went above and beyond to assist them. Consumers appreciate the staff's knowledge and the personalized attention they received, which made their dress shopping experience enjoyable and stress-free. People highlight the wide selection of beautiful dresses available and the positive atmosphere of the location. Reviewers were thrilled with the quality and appearance of the dresses they purchased, often mentioning that the dresses exceeded their expectations. The location of the business is also appreciated by the customers.

Based on these reviews

Rated 5 out of 5 stars

Brooke in the Oshawa Centre location was an absolute dream! Friendly, helpful, she offer perfect solutions to make the plus size dress a perfect fit. Fantastic to have a store that carries plus size... See more

Rated 5 out of 5 stars

I had a very amazing experience!! Everyone was very helpful and the atmosphere felt like a friendly home!! Alissa and Deanna were very attentive and kind 💗 This was my first time shopping for dre... See more

Rated 5 out of 5 stars

Diana and Alexis at Norma Reed in Oshawa were amazing at helping us find a prom dress. We went in with a few ideas and they offered suggestions and helped try on options. Would highly recommend them!... See more

Rated 5 out of 5 stars

I ordered from the UK online store, and I was worried since there was little information I could find about the website, so I didn't know whether it was legit or not. However, I loved the dress and co... See more

Rated 5 out of 5 stars

Alyssa and Diana helped my daughter pick out her prom dress today. They were so helpful and kind, and picked out exactly what my daughter has been looking for! I would totally recommend coming here... See more

Rated 5 out of 5 stars

My daughter just found the perfect prom dress at the Oshawa location! Deanna was amazing, she helped her navigate the many, many options and offered great advice on fits, styles and colours. Thank you... See more

Rated 5 out of 5 stars

I am renewing my vows on my 25 wedding anniversary, just three weeks away and was in a panic. I found my ideal dress at Norma Reid and it is outstanding. The staff was patient and knowledgeable. Gre... See more

Rated 5 out of 5 stars

I had a really good experience here. Kristina was very helpful and made it easy to find a dress that actually fit me well. She showed me a few options, gave honest advice, and didn't make me feel rush... See more

Rated 5 out of 5 stars

Oshawa centre location . Diana is amazing! She was patient, kind, knowledgeable and so helpful. She helped me find the perfect dress for an upcoming Gala. 5 stars for sure!

Rated 5 out of 5 stars

Christina helped me pick out the most GORGEOUS dress, it wasn’t even on the floor but she was so quick to grab it from the back and help me try it on, such a kind girl thank you so much!!!

Rated 5 out of 5 stars

Really loved my experience here, went to the location at the Oshawa Center. Loved the workers here, super friendly, Diana and Sheryah helped me out and I found my dream dress.

Rated 5 out of 5 stars

Kristina was so helpful & sweet. She helped giving suggestions for sizing & making our final decision. It was hard to choose, so many beautiful dresses!!

Rated 5 out of 5 stars

I came into the store discouraged and thinking I wouldn’t find anything, but the staff here was absolutely fantastic, encouraging, and very helpful. I highly recommend dress shopping at this location,... See more

Rated 5 out of 5 stars

Great service at a great price ! Deana and Liara were helpful and made sure we didnt leave without trying every option. Beautiful dresses at a great price !

Rated 5 out of 5 stars

We went to the Oshawa Center Norma Reed and Sheryah was AMAZING!! She was super helpful and both my girls got gorgeous dresses and are so happy! The best customer service ever!!

Rated 5 out of 5 stars

Brooke was amazing, so helpful and patient. I would highly recommend Norma Reed for all your special occassion dresses.

Rated 5 out of 5 stars

Sheryah was so helpful and gave us all the information we needed to make a good choice on my daughter’s prom dress! Very friendly service 😉

Rated 5 out of 5 stars

Alyssa helped us out today and our daughter was thrilled with her dress! She was super helpful and very friendly! Will definitely recommend!!

Rated 5 out of 5 stars

First dress I tried on was the one all set for my wedding now They have beautiful dresses and Alyssa was super helpful and very professional

Rated 5 out of 5 stars

Christina and Brooke were both amazing and super helpful in finding my dream dresses. Would highly recommend

Rated 5 out of 5 stars

Amazing staff at the Oshawa Centre location! Sheryah was so helpful with choosing a perfect dress for my daughter's grad, and so patient! Thank you so much! We are so happy!

Rated 5 out of 5 stars

Came in today for a Prom 2026 dress. Kristina helped us and was fantastic. Could have asked for a better experience. Thank you Norma Reed for the beautiful prom dress.

Rated 5 out of 5 stars

The customer service was excellent. There was no pressure during the sale. Alyssa was helpful and kind. It was a great experience.

Rated 5 out of 5 stars

incredibly helpful for fitting and finding the right dress for me. alyssa was very helpful in finding my colour and style :D

Rated 5 out of 5 stars

Was at the oshawa location, the staff were very friendly and the dresses were beautiful. Also the shoes you are able to try on with the dresses are GORGEOUS. thank you so much Diana for the help on fi... See more

Rated 5 out of 5 stars

Excellent experience today. My daughter was able to get the dress of her dreams. Thank you, Sheeran for all your help.

Rated 5 out of 5 stars

Alyssa was amazing in helping me find my dream prom dress. She made it simple and fun. I highly recommend Norma Reed for any of you formal shopping.

Rated 5 out of 5 stars

We are in the Oshawa location and it was an amazing experience, the worker Diana was a great help for fitting and colour choices as I came in not knowing much, she helped me pick out the perfect prom... See more

Rated 5 out of 5 stars

Excellent service from Diana in Oshawa mall. Found my perfect dress with amazing help. Thank you

Rated 5 out of 5 stars

Cannot say enough good things about our experience at Norma Reed. Brooke was super helpful!

Rated 5 out of 5 stars

Diana and Brooke were so helpful when our bridal party came to look at try on dresses. They were so friendly and patient. It was a great experience!

Rated 5 out of 5 stars

Alyssa was fantastic!! She took care of us and helped my daughter find the perfect dress!! So many options 💜

Rated 5 out of 5 stars

Alyssa gave great service, checking in on us and asking if we need another size of a different dress, but nonetheless she made the experience great!

Rated 5 out of 5 stars

Experience was great! So helpful and so many designs to choose from. Very pleased with my purchase from here! Diana was lovely!

Rated 5 out of 5 stars

Oh my, they helped so much with my dress in just few minutes! They are very fast and very accommodating! They'll know what to do by just looking at you and your dress.

Rated 5 out of 5 stars

The staff at the Oshawa Centre was so lovely and helpful with getting me fitted. Had a great time and would recommend!!


Company details

  1. Dress Store
  2. Boutique
  3. Clothing Store
  4. Costume Jewelry Shop
  5. Women's Clothing Store

Written by the company

Norma Reed has been specializing in dresses since 1971. We pride ourselves on being able to provide the perfect dress for any occasion, whether it be a prom dress, bridesmaid dress, wedding gown, graduation dress or quinceanera gown. With our online store based in Los Angeles and Toronto and physical locations in two of the largest malls in Toronto and Oshawa, Fairview Mall and Oshawa Centre Mall, we are committed to providing an excellent customer experience. New soon-to-be locations coming to the United States soon!


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

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Rated 5 out of 5 stars

Norma Reid Oshawa

The Norma Reid Oshawa centre was so helpful when picking out my prom dress. The staff were so helpful and I found a dress on the spot!

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Found the dress

We are in the Oshawa location and it was an amazing experience, the worker Diana was a great help for fitting and colour choices as I came in not knowing much, she helped me pick out the perfect prom dress and I was very very happy with everything about this place.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Alyssa and Diana helped my daughter…

Alyssa and Diana helped my daughter pick out her prom dress today. They were so helpful and kind, and picked out exactly what my daughter has been looking for! I would totally recommend coming here to find your dress :).

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Norma Reed in Oshawa

Diana and Alexis at Norma Reed in Oshawa were amazing at helping us find a prom dress. We went in with a few ideas and they offered suggestions and helped try on options. Would highly recommend them!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

The prettiest store 💗💗💗

I had a very amazing experience!! Everyone was very helpful and the atmosphere felt like a friendly home!! Alissa and Deanna were very attentive and kind 💗

This was my first time shopping for dresses, and with the help of a calm and collected staff, it went way much better than I had expected. Thank you very much Norma Reed, you were lovely 🪽🤍🤍

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

I came into the store discouraged and…

I came into the store discouraged and thinking I wouldn’t find anything, but the staff here was absolutely fantastic, encouraging, and very helpful. I highly recommend dress shopping at this location, and ask for Diana.

January 26, 2026
Unprompted review

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