Octipa Reviews 1,170

I bought 2 pair briefs .I don't have a big leakage issue, more of an ergency issue. On the only 2 times I had leakage, I found the padded area to be too low and the outer area becomes wet. I was grate... See more

Confortables, discrètes et efficaces. Sèchent plus vite que celles achetées il y à deux ans. Confortable, discreet and effective. Dries faster than those two years ago.

At first the product i received was way too small. It was promised that my correct size will be shipped to me within 6 working days. Only time will tell. I haven't tried the briefs that were delivered... See more

Octipa bends over backwards to satisfy their customers as was the case with me. My parcel got lost in transport and Octipa resent the order rather than make me wait any longer. Further, when the speci... See more

Both briefs and boxer trunks are extremely comfortable to wear. I am now several months after HoLEP surgery. But for anything more than sitting or pottering about the house, they really cannot cope. I... See more

Fantastic customer service,when I ordered the wrong size boxer shorts all it took was a quick email and replacements in the correct size were on the way. Thinking these were still slightly small as I... See more

Briefs like these are hard to fit. When I received my order, the brief's didn't fit well. Octipa, and Jade de chez in particular... made the return process friendly, painless and discrete. They took i... See more

I bought three pairs of briefs from Octipa. It turns out they were a bit too small and because of my unique situation with the trajectory of my urine flow (swelling down below meant that my flow comes... See more

My initial order was sent promptly. The problem was, the item was the completely wrong size. I ordered 3XL but was sent 3sm. Amazingly enough when I contacted Octipa they were prompt and efficien... See more

The product is very efficient and performs very well. My only complaints are: 1) air-drying takes a couple of days due to the very effective absorbency of the material--so it's worth the wait; and 2)... See more

This is a reply to Octipa's response to my complaint. They say they cannot find my records. Considering I have written to them now 4 times, there must be something strange about their records. They... See more

I needed a new size but was outside the exchange window due to illness in our family. I emailed and received an immediate response that Octipa would send the new size free of charge and asked that I... See more

Reading the Instagram reviews I thought I’d try the briefs myself so sent in a small order. As promised they were impressive, comfortable and functional. So I made a second order half of which include... See more

I’ve explored four different incontinence boxer companies. I found my home with OTCIPA. The boxers are comfortable, provide excellent leak protection, and you can’t tell you’re wearing them at all.... See more

how to turn a very good achievement for women into a hassle for men: the man's sex is not fixed, so there should be a protective surface in the briefs that goes up almost to the waistband. The leaks s... See more

I ordered two pairs of waterproof trunks for my husband which arrived fairly promptly. The waist on the trunks fit well but the legs are extremely baggy. I have sent two emails asking if I can exc... See more

My original order was too small. When I inquired as to how to exchange them, I was pleasantly surprised with the response from Octipa, they took care of everything! I recommend ordering a size large... See more

I ordered 3 pairs of boxers on a Buy 3 get 3 free offer. When the package arrived there were only three pairs. I tried on one pair and they were a terrible fit. I contacted Octipa to try and retur... See more

I found these awful to wear. I have prostate cancer and whilst Im not incontinent I do struggle with urgency and some occasional dribbles. Without going into detail I found getting access when urgent... See more

Ordered 3 pairs of boxers and they leak. Have emailed customer services 3 times now for support and finally to return these items and had no reply. Customer services it seems have stopped working and... See more

Thought i had found the solution to my problem, so i Ordered my boxers from them using their size guide, they arrived some time later than expected. They were massive, also not stylish like the advert... See more

I purchased these after a full afternoon of research. After trying several incontinence pants for my elderly brother with a lge lympodema I thought I had finally found something that would work. They... See more

The material is cheap and size does not fit description. Spent nearly $80 and can’t even use it. Exchange for a different size is not allowed even for unworn product. Buyer beware. Update 8/10/25:... See more

Second review of this scam company, I was offered a full refund on 7th April & gave them the required confirmation, now they don’t respond to any emails regarding my refund/order, please please stay... See more

I bought 2 pairs of ladies knickers, described as grey. When they arrived they were beige. I have bought from this company before and already have 3 pairs of beige knickers, so do not want any more.... See more

I liked the briefs they were surprisingly normal, both good quality and comfortable. My original size was not a good fit and my request for a bigger size was handled with very little fuss. I found th... See more

Not happy with this company . Outer parcel opened to see items, did not want them but cannot get a refund . A exchange is not required . No address to return for a refund of purchase. Will never use a... See more

Jade at Octipa has gone above and beyond in providing me with customer service. I had ordered the wrong size of underwear for my husband. I was willing to return the unopened packages in exchange f... See more

On September 24 I placed an order for four pairs of shorts. While the package was in transit, I realized I had given the wrong size. I sent an email to Customer service telling them of the mistake. I... See more

I purchased 2 pairs of the boxer style ultra absorbent. On a recent car trip I was not near a restroom and really had to go. I thought I could let a small amount of urine go since I was wearing the br... See more

I ordered the wrong size. It took a few attempts before I was able to reach someone. Jade responded to say the exchange is in process and shipment should arrive soon. Thank you. I appreciate the... See more

Thank you, and we are so happy that Octipa is replacing the items that were unfortunately the wrong size. We are pleased to have this service, as well as to have it replaced complimentary. We were pl... See more

The company spells its name in different ways ,Orkyas, but the incontinance pants purchased for my husband were useless. The company are difficult to contact and do not offer refunds even though the a... See more

Don't EVER order from this company - they are terrible. I placed an order 2 months ago, paid and I am still waiting for delivery. After a month they said that there was a problem with my delivery... See more

I had no trouble placing the original order and recieved it in good time. However I odered the wrong size. I contacted OCTIPA and changed the order. and told to return the first order and the new ord... See more

Octipa may be a real business, but apparently there is an ORYKAS company that redirects attempts to go to Octipa to their website instead. Octipa has a warning that they do not do business under an... See more

I mixed up a message to change my order. Octipa checked what had happened and although the fault was mine for not providing the order number the the issue was resolved at no cost to me. I am grateful... See more

Octipa customer service was outstanding. Especially JADE, who went above and beyond the call of duty. She was very courteous and professional and very versed in her job. JADE is a great asset to he... See more