Outlook.com Reviews 206

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I wanted to review onedrive, but i guess outlook is the closest it can be. I don't think it's very good either. It absolutely ruined my desktop layout, but microsoft also FORCES it down the user's thr... See more

Rated 1 out of 5 stars

This "app" forced upon me has ruined my laptop by presuming I want to download everything to Onedrive (with a pitiful 5GB of storage). I tried to remove it but realised everything was saving direct... See more

Rated 1 out of 5 stars

Made both my new and old computer unusable. Messed around with the location of pre-installed files and backgrounds for no particular reason, so in the end I just reset my pc so I didn't have to use on... See more

Rated 2 out of 5 stars

When downloading files from the Cloud that aren't synced locally, the speed (via Wi-Fi) always seems to be limited to max. 20% of potential. Not sure what's going one with the servers, but I have e... See more

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1.2

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TrustScore 1 out of 5

206 reviews

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Rated 1 out of 5 stars

Onedrive data hostage

Stole data from pc and held hostage email use to pay for more storage. Deleting data on onedrive deleted data on pc it had downloaded.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

it absolutely ruined my desktop layout

I wanted to review onedrive, but i guess outlook is the closest it can be. I don't think it's very good either. It absolutely ruined my desktop layout, but microsoft also FORCES it down the user's throat despite not being very good. It is enabled on any PC by deafult, when logging into your account on a different PC it automatically moves all my files to a different PC without even asking. It's a truly horrible experience, disable it as fast as you can.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Laughly pathetic

Made both my new and old computer unusable. Messed around with the location of pre-installed files and backgrounds for no particular reason, so in the end I just reset my pc so I didn't have to use onedrive anymore. An embarrasment to an already terrible company

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Ruined PC and Lost Data

This "app" forced upon me has ruined my laptop by presuming I want to download everything to Onedrive (with a pitiful 5GB of storage).
I tried to remove it but realised everything was saving directly to it and now my PC is a total mess.
It has taken pictures off my PC, which I then deleted without thinking, & now there is no way of getting them back because the storage is full and if I turn Onedrive back on it will start re-filling any storage I free up!
Awful, awful product and on the verge of lawsuits.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

All a scam

It automatically fills up all your 5GB of storage without asking and without having you even open the app and then tries to get you to pay to get more storage.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

I’m genuinely baffled how this service is still running in its current state.

OneDrive’s photo search is completely unreliable. My account contains thousands of clearly labeled photos of dogs, wildlife, people, and nature, yet searching “dogs” returns a meme, “animals” says no photos found, and “people” shows random images. The only term that consistently works is “sun.”

Despite this, OneDrive constantly pushes storage upgrades (at a cost) while core features remain broken.
There is no effective customer support, and issues are never fixed.
Syncing is another major problem: OneDrive repeatedly re-downloads photos it already has, creating duplicates and filling storage. There’s no practical way to control uploads, prevent duplicates, or limit what’s automatically added.
For a paid service, this is unacceptable. I’ve moved my files to an external drive and will not be using OneDrive again.

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

Not even 1

Not even 1 - is criminal backs up files and deletes them from your Hard Drive - keeps asking for paid Upgrade - no customer service and incredbily difficult to turn off ... I've been busy and has deleted half the files on my PC !!!!! I've unsynced it and now its holding 5 gigs of my files hostage in Junk which cannot be taken back until I pay to upgrade !!!! Absolutely disgraceful - why do you bother living ....

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Super bad and be becareful with this…

Super bad and be becareful with this device. One Drive tricks the customers, for exemple automaticlly ALL the things you are downloading are saved in OneDrive NOT IN YOUR COMPUTER MEMORY! So after some time you have OneDrive full, so You need to buy more space. EVEN then if you just want to move your private files to your local files on your computer/devices you cannot do it! Why? Because you need to have free space in One Drive to move your personal files into Your computer!..
I lost 1 day of work foir this trap, be careful

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

This is not a backup for your…

This is not a backup for your documents. It actually takes the documents, files, pictures from your computer and puts them into one drive. So if you click on a pictures folder on your computer. You will find that it is empty. It says backup, not remove documents from computer. Biggest mistake i ever made. Also you are charged if you use more than 5 GB of free backup. Then you have to pay. If documents were left on the computer . This would be an option if you wanted to use the cloud. But for me this is an under had tactic from Microsoft.

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

AWFUL

AWFUL! I just wanted a file from college to my PC and tryied to logged in with my college email to Onedrive because I couldn't see the file which I created at school. It started to sync all my files what I couldn't stop. Then, I forced somehow the syncing and deleted them. However, and at the same time it deleted from my PC too. Fortunately, they were in my trash, so could restore them. How the heck something can be this much uncontrolled and unexplained like this??? I will delete the whole thing and forget it forever. It's ridiculous.

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

very inconsistent experience trying to…

very inconsistent experience trying to backup my system with onedrive. love the concept but the execution just gives me a constant anxiety. if you try to do a cleanup on your systems it feels like all the files have a 50/50 chance of either being doubled or deleted. no clue whats going on.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

This thing is a menace.

Took me a very long time to learn how to deactivate OneDrive and disconnect from my computer hard drive, It stops me getting emails when the drive is full and unknowingly when I deleted the one drive files it also deleted the files from my computer, lost all my videos of my children growing up from my pc 500gbs worth, who ever created this onedrive is absolute scum!! Luckily I had it all saved on an external hard drive.

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use!

These gummy baslards makes the service more and more inconvenient to use! Before you could see the size of your files in multiple rows. Now it's been over a week and I still can't see how much space my folders take so I can decide what I want to download and delete from this crabby service! Many services generally gets greedier and more shizzier and removes user-friendly interfaces and services and all these morons are so stupidly padhedic there's no word in the universe to describe these oxygen thieves!

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

lost files and photos

I had very special photos and documents on onedrive that are now lost forever. no thanks to microsoft. I have been loyal to this company but no more.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

the day I was going to buy their subscription

What's funny is that I was actually going to buy the subscription. And then I found out that Microsoft has deleted my files from my hard drive. The ones that were not even in the cloud before. Of course, I am not buying OneDrive ever in my life.

I am not trusting Microsoft ever again about anything. Logging in to Windows, paying for their products, anything. I am a certified professional that have used Windows from 2.0

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

Onedrive does not “back up” files

Onedrive does not “back up” files, it deletes them from your own computer and saves them onto their cloud storage, then hassles you to buy more storage.
I have lost lots of data by trying to free up storage space in onedrive as the files from my computer were actually on onedrive so deleting them off their cloud deleted them from my computer.
I feel that one star is far too generous for this less than useless system, if I could give them -1000000000 I would.
DO NOT INSTALL ONEDRIVE!

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Kafkaesque software

This pernicious, miserable, maddening software (or should we call it malware?) is the antithesis of user-friendly. It makes it absurdly difficult to find your documents, fails to synchronise properly and basically confuses everything you try to do in its labyrinthine complexity. I have (hopefully) finally and permanently unlinked it, but I still have odd duplicate folders and files (often empty) lying around which still cause confusion.

July 18, 2025
Unprompted review

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